PW-PB8800 QUICK START GUIDE
Warranty Against Defects
Laser Corporation Pty Ltd (“Laser”)warrants your new product to be freefrom defects in materials and workmanship for12
months, from the date of purchase, provided that the product is used in accordance with accompanying recommendations
or instructions where provided. The benefit of this warranty is in addition to your rights under the Australian Consumer Law
and to otherrights and remediesof theconsumer under a law in relation to the goods orservices to which the warranty
relates.
Through a networkof retailersand resellers,Laser will provide you with your choiceof a refund, repair or exchange(where
possible) for this product if it becomes defective within the warranty period. This warranty willno longerapply where the
defectis a result ofalteration, accident, misuse, abuse,normal wear and tear,neglect or improper storage.
Please retain your receipt as proof ofpurchase
How to make a product warranty claim:
Step 1: Find your receipt which proves the date of purchase. Where thedate of purchase cannot be verified, your place of
purchase orLaser will make anassessmentbased on thedate of manufacture, the condition ofthe LaserProductand the
typeof defect.
Step 2a): Contact your place of purchase. They will assess the nature of the fault and refund or replace the product as per
their store refund or warranty policy.
Step 2b): If your place ofpurchase cannot be contacted, then you can contact Laser . Customer Service with details of your
defective Laser Product: Phone: (02) 9870 3355; or Email: service@laserco.com.au or online
www.laserco.net/support/warranty (click on “Consumers (End Users)”). Our businessaddress is at 1/6-8 Byfield Street,
North Ryde, NSW 2113
Step 3: Laser.will issue you with a Return Authorisation (RA) numberwithin 48hours.When requested,send us the
defective Product and a copy of your receipt. Laser will cover the cost of the return delivery.
Step 4: Wait for us to contact you. Once we have received your defective Laser Product for inspection, we will inform you
of our assessment of your claim within 7 days. When we contact you, we will firstly let you know whether you have a valid
claimunder this Warranty,and ifso, we will inform you whether yourdefective Laser Productwill be replaced or repaired,
together with the numberof days youcan expectto waitto receive your replaced or repaired LaserProduct.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount toa majorfailure.
