QUICK START GUIDE DAB-DG301
6 | P a g e
For further product information and instruction please visit our product web page at
www.laserco.netor email support@laserco.com.au
Please note: As continual improvements are made to this product,slight operational
differences may occur. Forthe most up-to-date user manual,please visit our web site.
Warranty Against Defects
Laser Corporation Pty Ltd (“Laser”) warrants your new product to be free from defects in materials and
workmanship for 12 months, fromthedate ofpurchase,provided that theproduct is used inaccordance
with accompanying recommendations or instructions where provided. The benefitof this warranty is in
addition to your rights under theAustralian ConsumerLaw and to other rightsand remedies of the
consumerundera lawin relation to the goodsorservices to which thewarranty relates.
Through a networkof retailersand resellers,Laser will provideyou with your choice ofa refund,repair
or exchange (where possible) for this product if it becomes defective within the warranty period. This
warranty will no longerapply where the defect is a result of alteration, accident,misuse, abuse, normal
wear and tear,neglector improperstorage.
Please retain your receipt as proof of purchase
How to make a product warranty claim:
Step 1: Find your receipt whichproves the date of purchase. Where thedate of purchasecannot be
verified, your place of purchase or Laser will make an assessment based on the date of manufacture,
the condition of the Laser Product and the type of defect.
Step 2a): Contact your placeof purchase. They willassess the natureof the fault and refund or replace
the product as per their store refund or warranty policy.
Step 2b): If your place of purchase cannot be contacted, then you can contact Laser . Customer Service
wit
h
d
etails
of
your
defecti
ve
Laser
Produc
t
:
Phone:
(
0
2)
9870
33
5
5;
or
Email:
[email protected].au or online www.laserco.net/support/warranty (click on “Consumers (End Users)”). Our business address
is at 1/6-8 Byfield Street, North Ryde, NSW 2113
Step 3: Laser. will issue you witha Return Authorisation (RA)number within 48hours. When
requested, send us the defective Product and a copy of your receipt. Laser willcover the cost of the
return delivery.
Step 4: Wait for us to contact you. Once we have received your defective Laser Product for inspection,
we will inform you ofour assessment of your claim within 7 days. When we contact you, we will firstly
letyou know whether youhavea valid claim under thisWarranty, and ifso, wewill informyou whether
your defective Laser Product will be replaced or repaired, together with the number of days you can
expect to wait to receive your replaced or repaired Laser Product.
Our goodscome with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement orrefund fora majorfailure and compensation forany other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods
fail to be of acceptable quality and the failure does notamount to a major failure.
