Warranty Against Defects
LaserCorporation PtyLtd (“Laser”) warrants your newproduct to be free fromdefects in materials and
workmanship for 12 months, from the date of purchase,provided thatthe product is used in accordance with
accompanying recommendations or instructions where provided. The benefitof this warranty is in addition to
your rights under the Australian ConsumerLaw and tootherrights and remedies ofthe consumer under alaw in
relation to the goods or services to which the warranty relates.
Through a networkof retailers and resellers,Laserwill provide you with your choice of arepair,exchange (where
possible) orrefund (within Dead on Arrival period) for this product if it becomes defective within the warranty
period.This warrantywillno longer apply where the defect is a resultof alteration, accident, misuse,abuse,
normal wear and tear, neglector improper storage. Please retain your receipt as proof of purchase
How to make a product warranty claim:
Step 1: Find your receiptwhich proves the date of purchase. Where the date of purchase cannot be verified,
your place of purchase or Laserwill make an assessmentbased on thedate of manufacture,the condition of the
Laser Product and the type of defect.
Step 2a): Contactyour place of purchase. They willassess the nature of the fault and repair, replace orfund the
productas per their store refund or warranty policy. Step 2b): If your place of purchase cannot be contacted,
then you can contact Laser. Customer Service with details of your defective Laser Product: Phone: (02) 9870 3388;
or Email: support@laserco.com.au or online www.laserco.com.au/warranty (click on “Consumers (End Users)”).
Our business address isat 1/6-8 Byfield Street, North Ryde, NSW 2113.Step3: Laserwill issue you with aReturn
Authorisation (RA) numberwithin 48 hours.Whenrequested,send us the defective Product and a copy of your
receipt.Laser willcover the cost of the return delivery. Step 4: Wait for us to contact you. Once we have
received your defective Laser Product forinspection, we will inform you of our assessment of your claimwithin 7
days. When we contact you, we will firstly let you know whether you have a valid claim under this Warranty, and
if so, we will inform you whether your defective Laser Productwill be replaced or repaired, together with the
numberof days you can expect to wait to receive your replaced or repaired Laser Product. Step 5: For
further details on warranty cover and returns, please check Terms and Conditions for Warranty Returns section
on http://www.laserco.com.au/warranty
Our goods come with guarantees thatcannot be excluded under the Australian Consumer Law. You are entitled
to a replacementor refund for a major failure and compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
