Lava Grand2c User manual

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LAVA
Mobile Phone
Grand2c
User Manual

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©2016. A ll ri ghts are res erved. N o pa rt of t his docum ent may be reprodu ced
without permission.
While all e fforts have been made to en sure t he accuracy of all th e contents in this
manual, we assume no liability for errors or omissions or statements of any kind in
this manual, whether such errors or om issions or st atements resu lting from
negligence, accidents, or any other cause. The contents of this manual are subjected
to change without notice.
Protect our environment! We strive to produce products in compliance with global
environmental standards. Please consult your local authorities for proper disposal.
Note: User Manual is just to guide the users about the functionality of the phone. It
is not a certif icate of techn ology. So me fu nctions may vary d ue to m odifications
and upgrade of software, or due to print mistake.

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Content
1. Phone Layout........................................................................1
1.1. Key and Parts......................................................................1
2. Getting Stared.......................................................................1
2.1. Inserting the SIM card........................................................1
2.2. Inserting Micro SD card.....................................................2
2.3. Unlock the phone...............................................................2
2.4. Custom gesture...................................................................3
2.5. Smart Wake Up...................................................................3
2.6. Motion gesture....................................................................3
2.7. Using the Touch screen......................................................3
2.8. Charging the Battery..........................................................4
3. Basic Function.......................................................................4
3.1. Make Calls..........................................................................4
3.2. Answer Calls.......................................................................5
3.3. Phone..................................................................................5
3.4. Contacts..............................................................................5
3.5. Messages............................................................................5
3.6. Email..................................................................................5
3.7. Calculator...........................................................................5
3.8. Calendar..............................................................................5

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3.9. Clock..................................................................................5
3.10. Camera..............................................................................5
3.11. FM Radio..........................................................................6
3.12 Music.................................................................................6
3.13. Sound Recorder................................................................6
3.14. Gallery..............................................................................6
3.15. File Manager.....................................................................7
3.16. Backup and restore...........................................................7
3.17. Settings.............................................................................7
4. FrequentlyAsked Questions and Troubleshooting...............8
5. Safety Information and Notices..........................................10
5.1. Emergency call.................................................................10
5.2. For your safety..................................................................10
6. Service Center Info.............................................................14
 

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1. Phone Layout
1.1. Key and Parts
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Label Key Label Key
1 Front camera 8 Back key
2 Light sensor 9 Rear flash light
3 Indicator light 10 Rear camera
4 R eceiver 11 Volume Key
5 Front flash light 12 Power Key/Lock key
6 Men u Key 13 Speaker
7 Ho me Key
2. Getting Stared
Please read the safety instructions in t he "Safety Information and Notices" section
before use.
2.1. Inserting the SIM card
Grand2c is a du al SIM m obile ph one allo wing you to us e th e f acility o f t wo
networks. To insert SIM card(s):
Switch off the mobile phone and remove the rear cover.

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Make sure that the clipped corner of the SIM card is facing the correct direction
and the metallic contacts are facing downwards. Slide the SIM card into the card
slot.
Replace the battery rear cover of the mobile phone.
2.2. Inserting Micro SD card
Gently slide the micro SD card into the slot marked SD (near SIM1).
2.3. Unlock the phone
The handset provide Swipe, Voice Unlock, PIN, and Password etc.
You may be required to unlock your phone based on the unlock method in settings.
To set the unlock method:
On the main menu, touch Settings > Security > Screen lock.
Choose the type of locking as desired.

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2.4. Custom gesture
Grand2c offers you smart function- Custom gesture.
Go to se ttings > Ge sture > Custom gesture> Open s witch > Ne w > Select C ustom
Task > Draw a gesture on the gesture panel.
You can slide the custom g estures panel from top left corner of the display. Dra w
the d efined g esture> T he p hone will d irect you to th e ap p f or which gesture h as
been defined.
2.5. Smart Wake Up
Grand2c of fers you s mart aw ake fun ction - S mart wake u p, when th e s creen is
locked, you can scroll gesture on the screen to unlock it to enter into the designated
application, go to Setting- > Gesture > Smart wake up to turn on/off this function,
you can also customize the function of the letter gestures. Below please find the list
of the default function.
Gesture Application Gesture Application
C Start camera W Start play store
e Start flashlight Slide up Start Phone
M Start music Slide down Start Contacts
O Start Clock Slide left Start Messages
S Start Settings Slide right Start Gallery
V S tart Calculator
2.6. Motion gesture
3 point touch: Slid e w ith 3 f ingers f rom to p to b ottom o r b ottom to to p to
capture screenshot in any interface.
Flip to mute
Alarm:Flip the phone to snooze the alarm when the alarm goes off.
Incoming call: Flip the phone to mute the incoming call.
Shake: shake the phone to answer when the call comes.
Hand-free switch: Switch t o n ormal mode f rom l oudspeaker mode
automatically on bringing device close to ears.
2.7. Using the Touch screen
You can use the touch screen in the flowing ways:
Touch: Acts o n ite ms o n t he screen , su ch as ap plication an d setti ngs ico ns, to
type l etters a nd sy mbols using t he on screen keypad, or t o pres s on s creen

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buttons.
Touch and hold: Touch and hold an item on the screen until an action occurs.
Drags: Touch an d h old an it em an d move your finger o n th e screen u ntil you
reach and target position.
Swipe or slide: Quickly s lide your finger across t he s urface of th e screen. For
example, slide the screen up or down to scroll a list.
Double-tap: Quickly twice on a webpage, map, or ot her screen t o zoom . F or
example, double-tap a section of a webpage, map, or other screen of webpage in
Browser to zoo m t hat section to fit the width of t he screen. Y ou ca n als o
double-tap to control zoom, in Maps, and in other applications.
Pinch: In some appl ications ( s uch as Maps , Bro wser, a nd G allery ) you ca n
zoom in and out by placing two fingers on the scr een at once and pinching them
together ( to zoom out ) or spreading them apart ( to zoom in).
Rotate the screen: On most s creens, th e orien tation of th e s creen ch anges as
you rotate it. You can turn this feature on and off.
2.8. Charging the Battery
To charge the battery, plug in the charger connector then plug the other line end into
an AC power socket.
The battery icon in dicates the ch arging s tate. W hile ch arging, t he ch arge i ndicate
lightning icon.
3. Basic Function
3.1. Make Calls
When the n etwork provider is v alid, touch t he phone i con appears on the s tandby
screen, you can call out or answer calls.
Quality of connection will be greatly influenced by obstructions. So movement in a
small range may effectively improve the quality of connection.
Make Domestic Calls
Use virtual keyboard to enter phone numbers and then press Dial icon to call.
Call Extension Phone
Type in as follows to call extension phone:
Area code > sw itchboard n umber > Add 2- sec pause > e xtension phone num ber>
call
Make International Calls
Type in as follows to call international phone:
+ > country code > complete destination number > dialing icon.
Make Listed Calls
Listed phone numbers can be called out by pressing the phone number.
Emergency Calls
The h andset prov ide th e e mergency call s to us er. You c an call for e mergency

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service as long as you are in the network coverage.
3.2. Answer Calls
Drag the icon to answer an incoming call.
3.3. Phone
Touch the phone icon on the home screen to dial the desired number.
3.4. Contacts
Touch the C ontacts icon on th e s creen, you ca n ch eck all th e con tacts, s earch f or
contacts or add new contact.
When adding a new contact, you can type in the name, address, phone number etc.
3.5. Messages
Touch th e Mes sages icon o n th e s creen, you can create a n ew message to oth er
people. In put ph one n umber or s elect th e n umber f rom con tacts. W hen tap the
content, you can add picture, video, audio etc attachments.
3.6. Email
The h andset prov ide th e email function. You can use t he e mail conveniently. You
need input the email account, address and password.
3.7. Calculator
The handset is facilitated with a calculator with basic functions. You can carry out
the operation for plus, minus, multiply, and divide by pressing the screen. You can
use some functions in the advanced panel.
3.8. Calendar
Enter the cale ndar menu a nd there s hall appear a calen dar on th e s creen with the
current date marked out by background frame with a s pecial color. Press the touch
screen to bro wse date a nd th e cale ndar inf ormation o n th e screen shall be
correspondingly updated.
3.9. Clock
Enter th e clo ck ap plication, the h andset p rovide th e Alarm, Clo ck, T imer an d
Stopwatch for you. You can press alar m ico n an d pres s Add alarm to add a n ew
alarm. Use the clock to know the time of city you set. In this menu you also can use
timer and stopwatch.
3.10. Camera
Under viewing condition, press the top icons to do the following operations.
1——Change the mode of flash light: auto mode, off mode, on mode

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2——Switch the camera between front and back
3——Setting icon
4——Thumbnail icon shows the currently captured picture or video
5——Video mode
6——Photo mode
7——Face beauty mode
8——Function key
9——Press the Capture icon to take a picture/video
3.11. FM Radio
Make sure the headset, which is used as the antenna, is plugged in before using the
FM radio.
3.12 Music
Use th e Mu sic play er to play m usic files. T he s ongs s aved in y our ph one can be
played using the Music Player of the device.
3.13. Sound Recorder
Sound Recorder is clean an d s imple voice recordin g application . You can pres s
Recording icon to start recording.
3.14. Gallery
Gallery Application pi ck i mage an d video f rom mobile i nternal memory a nd S D
card, shows all image and video in managed form. The Gallery allows you to view
pictures an d v ideos you have captu red. With ph otos, y ou can acces s t he edit
functions, set an image as a contact photo or wallpaper, or share the image.

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There are three different views in which you can display your media content. Touch
a picture/video to view the media
3.15. File Manager
File Manager – Manage your files like you d o on your desktop or laptop. You can
manage file, in cluding Do wnload, Mu sic, an d B luetooth etc. T ap to create a n ew
folder or select folders to copy, move and delete.
3.16. Backup and restore
Backup and restore is used to backup and restore your file..
3.17. Settings
General
SIM cards
You can ch eck th e i nformation of th e SIM card , s et th e C ellular data an d calls
about SIM.
Wi-Fi
To browse the Internet via Wi-Fi:
Go to settin gs> Wi-Fi > t urn it ON, select t he WIFI connection listed under Wi-Fi
networks with which you want to connect> Enter the password.
Note: Make sure that Wi-Fi network with which you want to connect is in the range
and is active.
Bluetooth
Go to Settings > Bluetooth.
If Bluetooth is off, check Bluetooth to turn it on. Your phone scans and displays the
Bluetooth devices in range.
If your phone stops scanning before you make the other device discoverable, touch
Refresh.
Touch the ID o f the other d evice i n the list Settings to pair them. I f t he p airing is
successful, your phone connects to the device.
More
Include airp lane mode, Data u sage, tethering & p ortable hotspot VPN and cellular
networks you can set.
Sound & notification
In this menu, you can s et No tification, Do n ot disturb, Do n ot dis turb access an d
Sound enhancement.
Storage
Display the storage situation. Show the storage using of Available, System Memory,
apps etc.
Battery manager
The m enu can s how th e batt ery details . Y ou can ch oose P ower s aver mode an d

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Super power saver mode.
Apps
Include all of the apps in the smartphone.
Location
Go to Settin gs > P ersonal >Location. Locate your p osition th rough to ols li ke
wireless network and GPS satellite.
Security
Go to Settings > Personal > Security. Change the settings of Screen lock, SIM card
lock, Passwords, Device administrators and Trusted Credentials.
Language & input
Go to Settin gs > P ersonal > L anguage & i nput. In clude L anguage, Ke yboard
&Input methods, Spell checker and so on.
Accounts
Go to Settin gs > Accounts > A dd accou nt. Ma nage t he a ccounts f or Facebook ,
Email, Google, and so on.
Date & time
Go to Settings > System > Date & time. Include Automatic date & time, Automatic
time zone, Set date, set time and so on.
Printing
Go to Settings > System > Printing. Connect printer to realize print function.
About phone
Go to Settin gs> About p hone. T he m enu will in troduce th is p hone a nd s how t he
more information to user.
More
This menu include Backup & reset, Accessibility and Scheduled power on & off .
Sound
In this menu you can set Volumes, Call ringtone & vibrate and set the system sound.
Display
In this menu you can set t he wallpaper in your phone an d set th e display s uch as
brightness level, sleep time, daydream etc.
4. Frequently Asked Questions and Troubleshooting
Questions Cause and Solution
Unable to turn
on phone
Press the power on key for over 1 second.
Check if battery is appropriately charged

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Unable to
connect to
network
Weak signal. Please Try and move to a location with strong
signal and try connecting to the network again；
Please ensure that you are not beyond the network
coverage of service providers；
Please ensure you have a valid SIM card. Please contact
your network provider for further information
Display
information
while turning
on
Check if the SIM card (insert the SIM card) is installed
correctly
Handset lock password: If the handset lock is activated,
you have to input handset password before using.
Input PIN: Inputting PIN while turning on each time is
activated, you have to input the PIN code.
Input PUK code: Having input wrong PIN code for 3 times
straight will lock the SIM card. You need to input the PUK
code provided by your network provider.
Poor quality of
calling
Please check if the sound volume is tuned improperly
In an area with poor receiving condition, example:
basement, the signal might be weak. Try reaching a
location with stronger signal reception and call again.
While using the mobile phone in the peak period of
communication, like commute time, you may be unable to
call because of line congestion.
Standby
duration
Shortened
The standby duration is relative to the system setting of
network. While the mobile phone is in an area with poor
signal strength and cannot receive the signal, the handset
will continuously search for a base station. This will
significantly reduce battery charge. It is recommended that
you turn off your mobile in area with no signal reception to
save battery.
Need replacing the battery. Please change a new battery.
SIM Card
Error
Dirt on the metal surface of an SIM card. Use clean cloth to
wipe the metal touch point on an SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact your network
service provider.
Unable to dial
out
Please confirm if you pressed the dial key after dialing.
Please confirm if calling is forbidden because of default
settings.
Please confirm if the SIM is valid.
Please confirm if the call barring is set.
Please confirm if the fixed dial function is set.

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Callers unable
to contact you
Please confirm if the mobile phone is on and connected
with the network.
Please confirm if calling is forbidden because of defaulting.
Please confirm if the SIM card is valid.
Please confirm if the call barring is set.
Unable to
charge handset
Poor contact. Please check if the plug is connected well.
Please confirm if the environment temperature is within the
range of 0ºC ~40ºC while charging.
The battery or charger is damaged. You need to replace it.
Note: If the instruction above cannot help you solve problems, please note:
Mobile phone model and serial number
Specific content of warranty
Clear statement of problems
Then contact your local dealer or a LAVA authorized service center in your area.
5. Safety Information and Notices
5.1. Emergency call
If any e mergency ari ses, dial 1 12/911 (o r other emergency cal l number) for
emergency help.
Note:
Due to the nature of cellular networking, the success of emergency call is not
guaranteed.
5.2. For your safety
Switch off the phone in hospitals and aircraft. Obey any restrictions. Wireless
devices can affect the medical treatment and cause interference in aircraft.
Some medical devices such as hearing aids and pacemaker may be sensitive to
external radio frequency emissions. Consult the device manufacturers or your
doctor before using the phone around the medical devices.
Pay special attention to the ring tone volume and vibration settings if you have a
heart problem.
In areas with potentially explosive atmosphere, such as gas stations, fuel or
chemical transfer or storage facilities, obey all signs and instructions.
Your phone will emit radio frequency even in the standby mode. Turn off your
phone when so instructed.
Always obey all the local laws and regulations. Do not use your phone while
driving. Use Hands-free operation, if available, and give full attention to driving
and to the road. Pull off the road and park before making or answering a call if
driving conditions so require.
If your phone is lost or stolen, notify your service provider immediately to stop

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the SIM card from being used.
To prevent your phone from misuse, lock your SIM card or phone, and change
passwords when necessary.
When you leave your vehicle, take the phone with you or place it in the glove
compartment to avoid theft.
Keep the phone, battery or charger out of reach of children.
Notes on phone usage
Your phone will give off electromagnetic waves. Do not place it near storage
medium such as floppy disk.
Using t he ph one n ear tele vision, lan d ph one, radio an d of fice auto matic
devices may cause interference and affect the function of the mobile phone.
Keep the phone dry; all kinds of liquid can erode electronic circuit.
Keep the phone away from extreme temperatures.
Keep the phone away from fire or a lighted cigarette.
Do not paint the phone.
Do not drop the phone or violently crush or shake the phone.
Do not keep the phone near magcards and other object with magnetism. The
phone’s magnetism may c lear t he i nformation st ored on f loppy di sk,
pre-paid phone card and credit card.
Keep th e ph one a way from hot places where th e te mperature may e xceed
60C, such as dashboard, windowsill, or areas exposed to direct sunlight.
Do n ot di sassemble or modify your ph one. T his can dam age t he ph one,
cause leakage and break the internal circuit.
Use only damp cloth or non-static cloth to clean your phone.
Do not use a lcohol, thinner, benzene or other chemicals or abrasive cleaner
to clean your phone.
The p hone will b ecome warm u nder n ormal u se an d w hile i n b attery
charging.
Do n ot leav e th e p hone with b attery u ninstalled f or a lo ng p eriod of ti me.
This may cause data loss.
The m etal p arts o f th e p hone m ay irritate your sk in d epending o n y our
health condition.
Do not put the phone in the back pocket. Sitting on it may damage the phone.
Do not put the phone at the bottom of a bag. You may crush it.
When t he v ibrate mode is on, place th e ph one carefully to prev ent it f rom
being dropped f rom a h eight or bei ng moved t o a h eat sou rce du e t o t he
vibrating.
Do not press the touch screen with needles, pen point or other sharp objects;
it can damage the LCD and violate the terms and conditions of the warranty.
Notes on battery usage
Keep m etal obj ects (s uch as coin s or k ey rings ) a way from t he batter y to
avoid short circuit.

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Do not remove the battery without turning off the phone.
Do not hold the battery in your mouth. The liquid of the battery can be toxic.
Embedded battery shall be replaced by a uthorized dealers . Us e o nly
batteries approv ed by th e p hone manufacturer; oth erwise, it may caus e
explosion.
Damage resulting f rom u sing un-authorized batteries and chargers w ill n ot
be covered by the warranty.
Avoid contact with any leaked liquid of the battery. If it touches your skin,
wash your skin with fresh water and go to the hospital immediately.
Certification Information (SAR)
Your phone is designed not to ex ceed the limits of emission of radio waves
recommended b y international g uidelines. T hese g uidelines in clude sa fety
margins des igned t o assure t he prot ection of al l pers ons, regardless of ag e
and health.
SAR (s pecific abs orption rat e) i s t he u nit of body -absorbed R F qu antity
when the phone is in use. SAR value is ascertained according to the highest
RF level generated during laboratory tests.
The true SAR level during phone usage will be far lower than this level.
The SAR value of the phone may change depending on factors such as how
close you are to a network to wer, u se o f acces sories an d oth er
enhancements.
The highest SAR value of the device is less than 1.6W/Kg averaged over 1
gm of human tissue.
The SA R va lue may d iffer d epending o n na tional r eporting, t esting
requirements and the network band.
SAR Recommendations
Use a wireless h ands-free s ystem (h eadphone, h eadset) with a lo w po wer
Bluetooth emitter.
Please keep your calls short and use SMS whenever more convenient. This
advice applies especially to children, adolescents and pregnant women.
Prefer to use your cell phone when the signal quality is good.
Maintain a preferable distance of 10 mm from the device.
Safety precautions:
Use cell phone when the signal quality is good
People having active medical implants should preferably keep the cell phone
at least 15cm away from the implant
Use a wireless hands-free s ystem ( Headph one, headset) with a lo w po wer

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Bluetooth emitter
Make sure the cell phone has a low SAR
Keep y our calls s hort or s end a tex t message (SMS) i nstead. This adv ice
applies especially to children, adolescents and pregnant women.
E-waste Disposal Mechanism
'E-waste' means waste electrical and electronic equipment (WEEE). In other words
E-waste is a popular, informal name for electronic products nearing the end of their
"useful li fe". F or more details abou t e -waste pleas e refer e-w aste ru les, 201 1
www.moef.nic.in
Do’s and Don’ts for disposal e-waste
Do’s:
Ensure that an Authorized Person repairs your Lava products
Call Our Local Authorized Collection Centers to Dispose Lava products
Always drop your us ed elec tronic produ cts, batteries or any acce ssories
thereof after th e en d of t heir lif e at nearest Au thorized Co llection P oint o r
Collection Center.
Separate th e pack aging material accord ing to res ponsible waste dis posal
options and sorting for recycling.
Always remove the battery from the product, when you do not intend to use
the product anymore it in future.
Don’ts:
Do not Dismantle your Lava Product on your own
Do not give your e-waste to Scrap Dealer/ Rag Pickers.
Do not dispose-off the e-waste in landfills
Never dump E-waste in garbage bins.
Do not dispose of your product at municipal waste bins or rooms.
Do not throw used batteries into household waste.
Consequences of improper handling and disposal of E-Waste
Improper disposal of waste prevents natural resources from being re-used.
Some waste con tains h azardous ch emicals an d if n ot dis posed of pro perly
may releas e tox ins in to th e soil an d water, an d als o rele ases g reenhouse
gases into the environment
If e-w aste is not properly dis posed of , it can be a th reat to h ealth a nd
well-being of humans a nd a nimals an d it als o has adv erse e ffect o n t he
environment.
Placing of batteries or dev ices on or in heating devices, such as microwave,
ovens, st oves, or radi ators an d i mproper di sposal of bat teries may l ead t o
explosion.
If the battery terminals are in contact with metal objects, it may cause a fire.
For more details on how to dispose of your Lava products at the end of life, Please
refer t he l ist of ou r S ervices C enters o n Pan bas is on ou r website
www.lavainternational.com o r p lease v iew th is lin k f or th e d etails o f Serv ice

14
Centers http://www.lavainternational.com/support
6. Service Center Info
E-mail: [email protected]m
FCC Warning:
This d evice co mplies with p art 1 5 o f th e FCC Rules. Op eration is su bject to th e
following t wo conditions: (1) This device may not cause harmful interference, and
(2) th is dev ice must accept a ny interf erence receiv ed, i ncluding i nterference t hat
may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the li mits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These l imits are des igned to
provide reas onable protection ag ainst h armful i nterference i n a res idential
installation. This equipment generates uses and can radiate radio frequency energy
and, if n ot i nstalled a nd us ed in accordan ce with t he instructions, may caus e
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception , which can be determ ined b y
turning th e equ ipment of f an d on , th e u ser is en couraged to try to cor rect th e
interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect t he equipment into an outlet on a circuit different from that to which the
receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
The SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue.
Device t ypes Gran d2c (FC C ID: 2A EE8LAVAGRAND2C) h as al so been tes ted
against t his SAR l imit. T he h ighest report ed S AR values f or h ead, body -worn
accessory, and product specific (Hotspot) are 0.13 W/kg, 0.36 W/kg, and 0.44 W/kg
respectively. The Max simultaneous SAR is 0.63W/kg. This device was tes ted for
typical body -worn operat ions with t he back o f t he handset k ept 10 mm f rom t he
body. T o m aintain co mpliance with FC C RF ex posure requ irements, use
accessories that maintain a 10mm separation distance bet ween the user's body and
the back o f t he handset. T he u se o f belt clips , holsters and s imilar acces sories
should not contain metallic components in its assembly. The use of accessories that
do n ot satisfy t hese req uirements may n ot co mply with F CC R F ex posure
requirements, and should be avoided.