Lava iris 820 User manual

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LAVA
Mobile Phone
iris 820
User Manual

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©2016. All rights are reserved. No part of this document may be reproduced
without permission.
While all efforts have been made to ensure the accuracy of all the contents in this
manual, we assume no liability for errors or omissions or statements of any kind in
this manual, whether such errors or omissions or statements resulting from
negligence, accidents, or any other cause. The contents of this manual are subjected
to change without notice.
Protect our environment! We strive to produce products in compliance with global
environmental standards. Please consult your local authorities for proper disposal.
Note: User Manual is just to guide the users about the functionality of the phone. It
is not a certificate of technology. Some functions may vary due to modifications
and upgrade of software, or due to print mistake.

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Content
1. Phone Layout........................................................................1
1.1. Key and Parts......................................................................1
2. Getting Stared.......................................................................1
2.1. Inserting the SIM card........................................................1
2.2. Inserting Micro SD card.....................................................3
2.3. Unlock the phone...............................................................3
2.4. Custom gesture...................................................................3
2.5. Smart Wake Up...................................................................3
2.6. Motion gesture....................................................................3
2.7. Using the Touch screen......................................................4
2.8. Charging the Battery..........................................................4
3. Basic Function.......................................................................4
3.1. Make Calls..........................................................................4
3.2. Answer Calls.......................................................................5
3.3. Phone..................................................................................5
3.4. Contacts..............................................................................5
3.5. Messages............................................................................5
3.6. Email..................................................................................5
3.7. System tools.......................................................................5
3.8. Clock..................................................................................5

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3.9. Camera................................................................................5
3.10 Music.................................................................................6
3.11. Gallery..............................................................................6
3.12. File Manager.....................................................................6
3.13. Settings.............................................................................6
4. Frequently Asked Questions and Troubleshooting...............8
5. Safety Information and Notices..........................................10
5.1. Emergency call.................................................................10
5.2. For your safety..................................................................10
6. Service Center Info.............................................................13
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1. Phone Layout
1.1. Key and Parts
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Label Key Label Key
1 Receiver 7 Volume Key
2 Front camera 8 Power Key/Lock key
3 Front flash light 9 Rear camera
4 Menu Key 10 Rear flash light
5 Home Key 11 Speaker
6 Back key
2. Getting Stared
Please read the safety instructions in the "Safety Information and Notices" section
before use.
2.1. Inserting the SIM card
iris 820 is a dual SIM mobile phone allowing you to use the facility of two
networks. To insert SIM card(s):
Switch off the mobile phone and remove the rear cover & battery.

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Make sure that the clipped corner of the SIM card is facing the correct direction
and the metallic contacts are facing downwards. Slide the SIM card into the card
slot.

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Replace the battery rear cover of the mobile phone.
2.2. Inserting Micro SD card
Gently slide the micro SD card into the slot marked SD.
2.3. Unlock the phone
The handset provide Swipe, PIN, and Password etc.
You may be required to unlock your phone based on the unlock method in settings.
To set the unlock method:
On the main menu, touch Settings > Security > Screen lock.
Choose the type of locking as desired.
2.4. Custom gesture
iris 820 offers you smart function- Custom gesture.
Go to settings > Custom gesture> Open switch > New >Select Custom Task >
Draw a gesture on the gesture panel.
You can slide the custom gestures panel from top left corner of the display. Draw
the defined gesture> The phone will direct you to the app for which gesture has
been defined.
2.5. Smart Wake Up
iris 820 offers you smart awake function - Smart wake up, when the screen is
locked, you can scroll gesture on the screen to unlock it to enter into the designated
application, go to Setting > Smart wake up to turn on/off this function, you can also
customize the function of the letter gestures. Below please find the list of the
default function.
Gesture Application Gesture Application
C Start camera W Start play store
e Start flashlight Slide up Start Phone
M Start music Slide down Start Contacts
O Start Clock Slide left Start Messages
S Start Settings Slide right Start Gallery
V Start Calculator
2.6. Motion gesture
Flip to mute
Alarm:Flip the phone to snooze the alarm when the alarm goes off.

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Incoming call: Flip the phone to mute the incoming call.
Shake: shake the phone to answer when the call comes.
Hand-free switch: Switch to normal mode from loudspeaker mode
automatically on bringing device close to ears.
2.7. Using the Touch screen
You can use the touch screen in the flowing ways:
Touch: Acts on items on the screen, such as application and settings icons, to
type letters and symbols using the on screen keypad, or to press on screen
buttons.
Touch and hold: Touch and hold an item on the screen until an action occurs.
Drags: Touch and hold an item and move your finger on the screen until you
reach and target position.
Swipe or slide: Quickly slide your finger across the surface of the screen. For
example, slide the screen up or down to scroll a list.
2.8. Charging the Battery
To charge the battery, plug in the charger connector then plug the other line end into
an AC power socket.
The battery icon indicates the charging state. While charging, the charge indicate
lightning icon.
3. Basic Function
3.1. Make Calls
When the network provider is valid, touch the phone icon appears on the standby
screen, you can call out.
Quality of connection will be greatly influenced by obstructions. So movement in a
small range may effectively improve the quality of connection.
Make Domestic Calls
Use virtual keyboard to enter phone numbers and then press Dial icon to call.
Call Extension Phone
Type in as follows to call extension phone:
Area code > switchboard number > Add 2-sec pause > extension phone number>
call
Make International Calls
Type in as follows to call international phone:
+ > country code > complete destination number > dialing icon.
Make Listed Calls
Listed phone numbers can be called out by pressing the phone number.
Emergency Calls
The handset provide the emergency calls to user. You can call for emergency

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service as long as you are in the network coverage.
3.2. Answer Calls
Drag the icon to answer an incoming call.
3.3. Phone
Touch the phone icon on the home screen to dial the desired number.
3.4. Contacts
Touch the Contacts icon on the screen, you can check all the contacts, search for
contacts or add new contact.
When adding a new contact, you can type in the name, address, phone number etc.
3.5. Messages
Touch the Messages icon on the screen, you can create a new message to other
people. Input phone number or select the number from contacts. When tap the
content, you can add picture, video, audio etc attachments.
3.6. Email
The handset provide the email function. You can use the email conveniently. You
need input the email account, address and password.
3.7. System tools
The handset provide Flash light, Calculator, Sound Record, Calender, FM Radio &
Backup and restore in this menu.
3.8. Clock
Enter the clock application, the handset provide the Alarm, Clock, Timer and
Stopwatch for you. You can press alarm icon and press Add alarm to add a new
alarm. Use the clock to know the time of city you set. In this menu you also can use
timer and stopwatch.
3.9. Camera
Under viewing condition, press the top icons to do the following operations.
1——Setting icon
2——Show the effects Blackboard, Negative, None etc.
3——Change the mode of flash light: auto mode, off mode, on mode
4——Switch the camera between front and back
5——Thumbnail icon shows the currently captured picture or video
6——Video mode
7——Photo mode
8——Beauty mode

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9——Night mode
10——Function key
11——Press the Capture icon to take a picture/video
3.10 Music
Use the Music player to play music files. The songs saved in your phone can be
played using the Music Player of the device.
3.11. Gallery
Gallery Application pick image and video from mobile internal memory and SD
card, shows all image and video in managed form. The Gallery allows you to view
pictures and videos you have captured. With photos, you can access the edit
functions, set an image as a contact photo or wallpaper, or share the image.
There are three different views in which you can display your media content. Touch
a picture/video to view the media
3.12. File Manager
File Manager – Manage your files like you do on your desktop or laptop. You can
manage file, including Download, Music, and Bluetooth etc. Tap to create a new
folder or select folders to copy, move and delete.
3.13. Settings
General
SIM cards
You can check the information of the SIM card , set the Cellular data and calls

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about SIM.
Wi-Fi
To browse the Internet via Wi-Fi:
Go to settings> Wi-Fi > turn it ON, select the WIFI connection listed under Wi-Fi
networks with which you want to connect> Enter the password.
Note: Make sure that Wi-Fi network with which you want to connect is in the range
and is active.
Bluetooth
Go to Settings > Bluetooth.
If Bluetooth is off, check Bluetooth to turn it on. Your phone scans and displays the
Bluetooth devices in range.
If your phone stops scanning before you make the other device discoverable, touch
Refresh.
Touch the ID of the other device in the list Settings to pair them. If the pairing is
successful, your phone connects to the device.
More
Include airplane mode, Data usage, tethering & portable hotspot VPN and cellular
networks you can set.
Sound & notification
In this menu, you can set Notification, Do not disturb, Do not disturb access and
Sound enhancement.
Storage & USB
Display the storage situation. Show the storage using of Available, System Memory,
etc.
Battery manager
The menu can show the battery details. You can choose Power saver mode and
Super power saver mode.
Apps
Include all of the apps in the smartphone.
Location
Go to Settings > Personal >Location. Locate your position through tools like
wireless network and GPS satellite.
Security
Go to Settings > Personal > Security. Change the settings of Screen lock, SIM card
lock, Passwords, Device administrators and Trusted Credentials.
Language & input
Go to Settings > Personal > Language & input. Include Language, Keyboard
&Input methods, Spell checker and so on.
Accounts
Go to Settings > Accounts > Add account. Manage the accounts for Facebook,
Email, Google, and so on.
Date & time

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Go to Settings > System > Date & time. Include Automatic date & time, Automatic
time zone, Set date, set time and so on.
Printing
Go to Settings > System > Printing. Connect printer to realize print function.
About phone
Go to Settings> About phone. The menu will introduce this phone and show the
more information to user.
More
This menu include Backup & reset, Accessibility and Scheduled power on & off .
Sound
In this menu you can set Volumes, Call ringtone & vibrate and set the system sound.
Display
In this menu you can set the wallpaper in your phone and set the display such as
brightness level, sleep time, daydream etc.
4. Frequently Asked Questions and Troubleshooting
Questions Cause and Solution
Unable to turn
on phone Press the power on key for over 1 second.
Check if battery is appropriately charged
Unable to
connect to
network
Weak signal. Please Try and move to a location with strong
signal and try connecting to the network again；
Please ensure that you are not beyond the network
coverage of service providers；
Please ensure you have a valid SIM card. Please contact
your network provider for further information
Display
information
while turning
on
Check if the SIM card (insert the SIM card) is installed
correctly
Handset lock password: If the handset lock is activated,
you have to input handset password before using.
Input PIN: Inputting PIN while turning on each time is
activated, you have to input the PIN code.
Input PUK code: Having input wrong PIN code for 3 times
straight will lock the SIM card. You need to input the PUK
code provided by your network provider.

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Poor quality of
calling
Please check if the sound volume is tuned improperly
In an area with poor receiving condition, example:
basement, the signal might be weak. Try reaching a
location with stronger signal reception and call again.
While using the mobile phone in the peak period of
communication, like commute time, you may be unable to
call because of line congestion.
Standby
duration
Shortened
The standby duration is relative to the system setting of
network. While the mobile phone is in an area with poor
signal strength and cannot receive the signal, the handset
will continuously search for a base station. This will
significantly reduce battery charge. It is recommended that
you turn off your mobile in area with no signal reception to
save battery.
Need replacing the battery. Please change a new battery.
SIM Card
Error
Dirt on the metal surface of an SIM card. Use clean cloth to
wipe the metal touch point on an SIM card.
The SIM card is not installed.
The SIM card is damaged. Please contact your network
service provider.
Unable to dial
out
Please confirm if you pressed the dial key after dialing.
Please confirm if calling is forbidden because of default
settings.
Please confirm if the SIM is valid.
Please confirm if the call barring is set.
Please confirm if the fixed dial function is set.
Callers unable
to contact you
Please confirm if the mobile phone is on and connected
with the network.
Please confirm if calling is forbidden because of defaulting.
Please confirm if the SIM card is valid.
Please confirm if the call barring is set.
Unable to
charge handset
Poor contact. Please check if the plug is connected well.
Please confirm if the environment temperature is within the
range of -20ºC ~40ºC while charging.
The battery or charger is damaged. You need to replace it.
Note: If the instruction above cannot help you solve problems, please note:
Mobile phone model and serial number
Specific content of warranty
Clear statement of problems
Then contact your local dealer or a LAVA authorized service center in your area.

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5. Safety Information and Notices
5.1. Emergency call
If any emergency arises, dial 112/911 (or other emergency call number) for
emergency help.
Note:
Due to the nature of cellular networking, the success of emergency call is not
guaranteed.
5.2. For your safety
Switch off the phone in hospitals and aircraft. Obey any restrictions. Wireless
devices can affect the medical treatment and cause interference in aircraft.
Some medical devices such as hearing aids and pacemaker may be sensitive to
external radio frequency emissions. Consult the device manufacturers or your
doctor before using the phone around the medical devices.
Pay special attention to the ring tone volume and vibration settings if you have a
heart problem.
In areas with potentially explosive atmosphere, such as gas stations, fuel or
chemical transfer or storage facilities, obey all signs and instructions.
Your phone will emit radio frequency even in the standby mode. Turn off your
phone when so instructed.
Always obey all the local laws and regulations. Do not use your phone while
driving. Use Hands-free operation, if available, and give full attention to driving
and to the road. Pull off the road and park before making or answering a call if
driving conditions so require.
If your phone is lost or stolen, notify your service provider immediately to stop
the SIM card from being used.
To prevent your phone from misuse, lock your SIM card or phone, and change
passwords when necessary.
When you leave your vehicle, take the phone with you or place it in the glove
compartment to avoid theft.
Keep the phone, battery or charger out of reach of children.
Notes on phone usage
Your phone will give off electromagnetic waves. Do not place it near storage
medium such as floppy disk.
Using the phone near television, land phone, radio and office automatic
devices may cause interference and affect the function of the mobile phone.
Keep the phone dry; all kinds of liquid can erode electronic circuit.
Keep the phone away from extreme temperatures.
Keep the phone away from fire or a lighted cigarette.
Do not paint the phone.

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Do not drop the phone or violently crush or shake the phone.
Do not keep the phone near magcards and other object with magnetism. The
phone’s magnetism may clear the information stored on floppy disk,
pre-paid phone card and credit card.
Keep the phone away from hot places where the temperature may exceed
40C, such as dashboard, windowsill, or areas exposed to direct sunlight.
Do not disassemble or modify your phone. This can damage the phone,
cause leakage and break the internal circuit.
Use only damp cloth or non-static cloth to clean your phone.
Do not use alcohol, thinner, benzene or other chemicals or abrasive cleaner
to clean your phone.
The phone will become warm under normal use and while in battery
charging.
Do not leave the phone with battery uninstalled for a long period of time.
This may cause data loss.
The metal parts of the phone may irritate your skin depending on your
health condition.
Do not put the phone in the back pocket. Sitting on it may damage the phone.
Do not put the phone at the bottom of a bag. You may crush it.
When the vibrate mode is on, place the phone carefully to prevent it from
being dropped from a height or being moved to a heat source due to the
vibrating.
Do not press the touch screen with needles, pen point or other sharp objects;
it can damage the LCD and violate the terms and conditions of the warranty.
Notes on battery usage
Keep metal objects (such as coins or key rings) away from the battery to
avoid short circuit.
Do not remove the battery without turning off the phone.
Do not hold the battery in your mouth. The liquid of the battery can be toxic.
Embedded battery shall be replaced by authorized dealers. Use only
batteries approved by the phone manufacturer; otherwise, it may cause
explosion.
Damage resulting from using un-authorized batteries and chargers will not
be covered by the warranty.
Avoid contact with any leaked liquid of the battery. If it touches your skin,
wash your skin with fresh water and go to the hospital immediately.
Certification Information (SAR)
Your phone is designed not to exceed the limits of emission of radio waves
recommended by international guidelines. These guidelines include safety
margins designed to assure the protection of all persons, regardless of age

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and health.
SAR (specific absorption rate) is the unit of body-absorbed RF quantity
when the phone is in use. SAR value is ascertained according to the highest
RF level generated during laboratory tests.
The true SAR level during phone usage will be far lower than this level.
The SAR value of the phone may change depending on factors such as how
close you are to a network tower, use of accessories and other
enhancements.
The highest SAR value of the device is less than 1.6W/Kg averaged over 1
gm of human tissue.
The SAR value may differ depending on national reporting, testing
requirements and the network band.
SAR Recommendations
Use a wireless hands-free system (headphone, headset) with a low power
Bluetooth emitter.
Please keep your calls short and use SMS whenever more convenient. This
advice applies especially to children, adolescents and pregnant women.
Prefer to use your cell phone when the signal quality is good.
Maintain a preferable distance of 10 mm from the device.
Safety precautions:
Use cell phone when the signal quality is good
People having active medical implants should preferably keep the cell phone
at least 15cm away from the implant
Use a wireless hands-free system ( Headphone, headset) with a low power
Bluetooth emitter
Make sure the cell phone has a low SAR
Keep your calls short or send a text message (SMS) instead. This advice
applies especially to children, adolescents and pregnant women.
E-waste Disposal Mechanism
'E-waste' means waste electrical and electronic equipment (WEEE). In other words
E-waste is a popular, informal name for electronic products nearing the end of their
"useful life". For more details about e-waste please refer e-waste rules, 2011
www.moef.nic.in
Do’s and Don’ts for disposal e-waste
Do’s:
Ensure that anAuthorized Person repairs your Lava products
Call Our Local Authorized Collection Centers to Dispose Lava products
Always drop your used electronic products, batteries or any accessories
thereof after the end of their life at nearest Authorized Collection Point or

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Collection Center.
Separate the packaging material according to responsible waste disposal
options and sorting for recycling.
Always remove the battery from the product, when you do not intend to use
the product anymore it in future.
Don’ts:
Do not Dismantle your Lava Product on your own
Do not give your e-waste to Scrap Dealer/ Rag Pickers.
Do not dispose-off the e-waste in landfills
Never dump E-waste in garbage bins.
Do not dispose of your product at municipal waste bins or rooms.
Do not throw used batteries into household waste.
Consequences of improper handling and disposal of E-Waste
Improper disposal of waste prevents natural resources from being re-used.
Some waste contains hazardous chemicals and if not disposed of properly
may release toxins into the soil and water, and also releases greenhouse
gases into the environment
If e-waste is not properly disposed of, it can be a threat to health and
well-being of humans and animals and it also has adverse effect on the
environment.
Placing of batteries or devices on or in heating devices, such as microwave,
ovens, stoves, or radiators and improper disposal of batteries may lead to
explosion.
If the battery terminals are in contact with metal objects, it may cause a fire.
For more details on how to dispose of your Lava products at the end of life, Please
refer the list of our Services Centers on Pan basis on our website
www.lavainternational.com or please view this link for the details of Service
Centers http://www.lavainternational.com/support
6. Service Center Info
E-mail: [email protected]

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FCC Warning:
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
Any Changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority
to operate the equipment.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for
help.

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The SAR limit of USA (FCC) is 1.6 W/kg averaged over one
gram of tissue.
Device types iris 820 (FCC ID: 2AEE8LAVAIRIS820) has also
been tested against this SAR limit. The highest reported SAR
values for head, body-worn accessory, and product specific
(Hotspot) are 0.44 W/kg, 0.69 W/kg, and 0.84 W/kg
respectively. The Max simultaneous SAR is 1.03W/kg. This
device was tested for typical body-worn operations with the
back of the handset kept 10mm from the body. To maintain
compliance with FCC RF exposure requirements, use
accessories that maintain a 10mm separation distance between
the user's body and the back of the handset. The use of belt clips,
holsters and similar accessories should not contain metallic
components in its assembly. The use of accessories that do not
satisfy these requirements may not comply with FCC RF
exposure requirements, and should be avoided.