Lenovo ThinkSmart Cor User manual

ThinkSmart Core Kits Deployment and User
Guide for Microsoft Teams Rooms (MTR)

Read this first
Before usin this documentation and the product it supports, ensure that you read and understand the
followin :
• Appendix B “Important safety information” on pa e 73
• Documentation in the box
First Edition (July 2021)
© Copyright Lenovo 2021.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
bout this documentation . . . . . . . . iii
Chapter 1. Solution overview . . . . . . 1
SKU overview . . . . . . . . . . . . . . . . 2
ThinkSmart Core connector overview . . . . . . . 3
Smart features . . . . . . . . . . . . . . . . 4
Chapter 2. Prerequisites for
deployment . . . . . . . . . . . . . . . 7
Hardware . . . . . . . . . . . . . . . . . . 7
Software . . . . . . . . . . . . . . . . . . 7
Network . . . . . . . . . . . . . . . . . . . 7
Chapter 3. Hardware deployment. . . . 9
ThinkSmart Cam . . . . . . . . . . . . . . 10
ThinkSmart Bar XL. . . . . . . . . . . . . . 15
ThinkSmart Controller . . . . . . . . . . . . 17
ThinkSmart Core . . . . . . . . . . . . . . 18
Chapter 4. Software deployment . . . 21
Windows OOBE settin s . . . . . . . . . . . 21
Claim device to ThinkSmart Mana er . . . . . . 23
MTR Setup . . . . . . . . . . . . . . . . 33
MTR Settin s. . . . . . . . . . . . . . . . 35
Switch between MTR account and administrator
account . . . . . . . . . . . . . . . . . . 37
Chapter 5. Typical conferencing
scenarios. . . . . . . . . . . . . . . . 39
Learn about MTR home screen . . . . . . . . . 39
Join a scheduled meetin . . . . . . . . . . . 40
Create a new meetin . . . . . . . . . . . . 41
Invite ThinkSmart Core durin a meetin . . . . . 41
Share content . . . . . . . . . . . . . . . 42
Chapter 6. Secure ThinkSmart Core
and information . . . . . . . . . . . . 43
UEFI BIOS passwords . . . . . . . . . . . . 43
Use BIOS security solutions . . . . . . . . . . 44
Wipe the stora e drive data . . . . . . . . 44
Intel BIOS uard. . . . . . . . . . . . . 44
Smart USB Protection . . . . . . . . . . 44
Use software security solutions. . . . . . . . . 45
Windows firewalls . . . . . . . . . . . . 45
Computrace A ent software embedded in
firmware (for selected models) . . . . . . . 45
Chapter 7. UEFI BIOS . . . . . . . . . 47
What is UEFI BIOS. . . . . . . . . . . . . . 47
Enter the BIOS menu. . . . . . . . . . . . . 47
Navi ate in the BIOS interface . . . . . . . . . 47
Chan e the display lan ua e of UEFI BIOS . . . . 47
Chan e the display mode of UEFI BIOS (for
selected models) . . . . . . . . . . . . . . 48
Set the system date and time . . . . . . . . . 48
Chan e the boot priority order . . . . . . . . . 48
Enable or disable a device. . . . . . . . . . . 49
Enable or disable the confi uration chan e
detection feature . . . . . . . . . . . . . . 49
Enable or disable the automatic power-on
feature . . . . . . . . . . . . . . . . . . 49
Enable or disable the ErP LPS compliance mode . . 50
Chan e BIOS settin s before installin a new
operatin system . . . . . . . . . . . . . . 50
Exit the BIOS menu . . . . . . . . . . . . . 51
Update UEFI BIOS. . . . . . . . . . . . . . 51
Recover from a BIOS update failure . . . . . . . 51
Clear CMOS . . . . . . . . . . . . . . . . 51
Chapter 8. F Q . . . . . . . . . . . . 53
Chapter 9. Troubleshooting,
diagnostics, and recovery . . . . . . . 55
Basic procedure for resolvin problems . . . . . 55
Troubleshootin . . . . . . . . . . . . . . 55
Startup and shutdown problems . . . . . . 55
MTR problems . . . . . . . . . . . . . 56
Display problems . . . . . . . . . . . . 56
Audio problems . . . . . . . . . . . . . 58
Network problems . . . . . . . . . . . . 58
Performance problems . . . . . . . . . . 59
Drive problems . . . . . . . . . . . . . 60
USB device problems . . . . . . . . . . 60
Dia nostics . . . . . . . . . . . . . . . . 60
Recovery . . . . . . . . . . . . . . . . . 60
Restore system files and settin s to an earlier
point . . . . . . . . . . . . . . . . . 61
Restore your files from a backup . . . . . . 61
Reset from Windows . . . . . . . . . . . 61
Reset from BIOS . . . . . . . . . . . . 61
Use advanced options . . . . . . . . . . 61
Windows automatic recovery. . . . . . . . 61
Create and use a recovery USB device . . . . 62
Update the device driver . . . . . . . . . 62
Chapter 10. Help and support . . . . . 65
© Copyri ht Lenovo 2021 i

Re ister with Lenovo. . . . . . . . . . . . . 65
CRU replacement . . . . . . . . . . . . . . 65
Self-help resources . . . . . . . . . . . . . 66
Additional services . . . . . . . . . . . . . 66
Call Lenovo . . . . . . . . . . . . . . . . 68
Before you contact Lenovo . . . . . . . . 68
Lenovo Customer Support Center . . . . . . 68
ppendix . Specifications . . . . . . 71
ppendix B. Important safety
information . . . . . . . . . . . . . . . 73
ppendix C. Compliance
information . . . . . . . . . . . . . . . 85
ppendix D. ccessibility
information . . . . . . . . . . . . . . . 95
ppendix E. Notices and
trademarks . . . . . . . . . . . . . . . 97
ii ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)

bout this documentation
• Illustrations in this documentation mi ht look different from your product.
• Documentation content is subject to chan e without notice. To et the latest documentation, o to https://
smartsupport.lenovo.com/.
• Microsoft® makes periodic feature chan es to the Windows® operatin system throu h Windows Update.
Refer to Microsoft resources for the latest information.
© Copyri ht Lenovo 2021 iii

iv ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)

Chapter 1. Solution overview
Thanks for choosin ThinkSmart Core Kits.
ThinkSmart Core Kits are modular conferencin solutions to transform conferencin into a collaborative,
productive, and smart experience. End users will enjoy the familiar Microsoft Teams Rooms (referred to as
MTR) interface and IT administrators will enjoy the easily deployed and mana ed Windows 10 IoT system.
© Copyri ht Lenovo 2021 1

SKU overview
SKU Target rooms Inbox items*
ThinkSmart Core +
Controller
Any room that already has audio
and video device
ThinkSmart Core
Full Room Kit 1
From small room 16 x 16 inches (4–
6 people) to lar e room 15 x 32 inch
(12–16 people)
ThinkSmart Core
Full Room Kit 2 Extra lar e room (above 16 people)
* Contact your place of purchase if any item is missin or dama ed. Ensure that you retain your proof of
purchase and packin material. They mi ht be required to receive warranty service.
2ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)

ThinkSmart Core connector overview
1 USB-C® (3.2 Gen 1) connector Connect ThinkSmart Controller or other USB-C compatible device for data
transfer.
2 USB 3.2 Gen 1 connector Connect a USB-compatible device, such as a USB keyboard or USB
mouse.
3 8 HDMI-out connector Connect to an external HDMI™ display. This HDMI 1.4 connector supports
display resolutions up to 3840 x 2160 pixels, 24 Hz.
4 7 USB 3.2 Gen 2 connector Connect ThinkSmart Cam, ThinkSmart Bar XL, or other USB device.
5 Ethernet connector Connect to a local area network (LAN).
6 USB-C (Thunderbolt™ 4) connector Connect a USB-C device for data transfer.
9 Power connector Connect to a power supply.
10 HDMI-in connector* Connect to your computer only. Do not connect an external HDMI display to
this connector.
* for selected models
Note: Ensure that the camera or soundbar device connected to ThinkSmart Core is MTR certified before
usin with the MTR software.
Statement on USB transfer rate
Dependin on many factors such as the processin capability of the host and peripheral devices, file
attributes, and other factors related to system confi uration and operatin environments, the actual transfer
rate usin the various USB connectors on this device will vary and will be slower than the data rate listed
below for each correspondin device.
USB device Data rate (Gbit/s)
3.2 Gen 1 / 3.1 Gen 1 5
3.2 Gen 2 / 3.1 Gen 2 10
Thunderbolt 4 40
Chapter 1.Solution overview 3

Smart features
ThinkSmart Cam — I features
• People count and auto zoom/frame: Auto detect and count the people in the field of view. Then auto
frame and zoom in the people to a suitable size. This function makes it easier to monitor the dynamics of
the conference.
• Speaker tracking and whiteboard recognition: Auto track the speaker and count the whiteboard nearby
as a person. Then auto frame and zoom in the speaker and the whiteboard to a suitable size. The camera
will use Picture-in-Picture mode to replace the ori inal video ima e in the sub ima e. This function makes
the conference more focus on the speaker and the content of whiteboard.
Notes:
• The camera will run the speaker trackin function when the speaker speaks with normal sound volume
( reater than 60dB) for over 2 seconds. The speaker should be less than 5 meters away from the camera.
• The camera will run the whiteboard reco nition function when the speaker is nearby and speaks for over 2
seconds.
• The camera will zoom out to show all people in the field of view when the speaker stops speakin for over
3 seconds.
• The camera will run the auto zoom/frame function instead of the speaker trackin function when there are
more than two speakers and their distance is too close (less than 50 cm).
4ThinkSmart Core Kits Deployment and User Guide for Microsoft Teams Rooms (MTR)