Country or region Telephone number 
(Bermuda, Jamaica, 
Tortola) (English) 
Chile 800-361-213 (Spanish) 
China Technical Support Line 
800-990-8888 
86-10-58851110 
(Mandarin) 
Colombia 1-800-912-3021 (Spanish) 
Costa Rica 0-800-011-1029 (Spanish) 
Croatia 0800-0426 
Cyprus 80092537 (Greek) 
Czech Republic +420-2-7213-1316 
Denmark 4520-8200 
7010-5150 (Warranty service and support) 
(Danish) 
Dominican Republic 1-866-434-2080 (Spanish) 
Ecuador 1-800-426911 OPCION 4 (Spanish) 
Egypt 800-0000-418 (Toll free) 
002-02-2594-8500 (Standard charges apply) 
(English, Arabic) 
El Salvador 800-6264 (Spanish) 
Estonia +372 66 00 800 
+372 6776793 
Finland 09-459-6960 
+358-800-1-4260 (Warranty service and support) 
(Finnish) 
France 0238-557-450 
Hardware: 0810-631-213 (Warranty service and support) 
Software: 0810-631-020 (Warranty service and support) 
(French) 
Germany 01805-00 46 18 (Warranty service and support) 
(German) 
Greece Contact the nearest Lenovo Business Partner 
Guatemala 1800-624-0051 (Spanish) 
Honduras Tegucigalpa: 232-4222 
San Pedro Sula: 552-2234 
(Spanish) 
Hong Kong (852) 3071-3561 
(Cantonese, English, Mandarin) 
Hungary +36 1 3825716 
+36 1 3825720 
(English, Hungarian) 
India 1800 3000 THINK 1800 3070 8465 (Reliance) 
1800-419-4666 (Tata) 
Email: Commercialts@lenovo.com 
(English, Hindi) 
Indonesia +6221 2992 5823 
001-803-606-282 (Local number only) 
+603 8315 6859 (DID) 
(English, Bahasa Indonesia) 
Ireland 01-815-9202 
01-881-1444 (Warranty service and support) 
(English) 
Israel Givat Shmuel Service Center: +972-3-531-3900 
Italy 02-7031-6101 
+39-800-820094 (Warranty service and support) 
(Italian) 
Japan 0120-000-817 
Jordan Jordan Business Systems: 00 962 6 5000999 Ext 713/127 
General Computer & Electronic (GCE): 00 962 6 551 3879 
Kazakhstan +77273231427 
(Standard charges apply) 
(Russian, English) 
Korea 080-513-0880 (Toll Free) 
0234834817 (Standard charges apply) 
(Korean) 
Kuwait Easa Hussain Al Yousifi: 00 965 2244 5280 
AM. KHORAFI: 00 965 2200 1100 1127 
Khorafi Business Machines (KBM): 00 965 2259 4611 
Diyar United Company: 00 965 4378 383 
Redington Kuwait: 00 965 2433 3203; 25456250 / 25456251 
Latvia +371 7070360 
Lebanon Quantech: 00 961 1999 500 
Computer Business Machine (CBM): 00 961 1680 180 
El Haceb S.A.L: 00 961 1771 300 
Lithuania +370 5 278 66 00 
Libya +33 6 7348 1739 (French, English) 
Luxembourg +352 360 385 222 (French) 
Macao 0800-807 / (852) 3071-3559 
(Cantonese, English, Mandarin) 
Macedonia +389 23090625 (Macedonia) 
Malaysia 1800-88-0013 (English, Bahasa Melayu) 
Malta +35621445566 
Mexico 001-866-434-2080 (Spanish) 
Middle East +44 (0)1475-555-055 
Morocco +212 5 22 509035 
+212 5 22 509017 
Netherlands +31 (0)20 513 3939 (Dutch) 
New Zealand 0508 770 506 (English) 
Nicaragua 001-800-220-1830 (Spanish) 
Norway 6681-1100 
8152-1550 (Warranty service and support) 
(Norwegian) 
Oman Khimji Ramdas Computer Communication Systems: 
00 968 2469 6255 
Overseas Business Machines (OBM): 
00 968 2460 1072, 2460 5018 
Gulf Business Machines Services (GBMS): 
00 968 2455 9831 
Pakistan INFO TECH (pvt) Ltd.: 00 924 2111 427 427 
International Office Products (pvt) Ltd.: 
00 92 212 422 569, 00 92 213 241 2023 
Selling Business Systems: 00 92 21 568 9823 
Panama 206-6047 
001-866-434-2080 (Lenovo Customer Support Center- toll free) 
(Spanish) 
Paraguay 009-800-52-10026 (Spanish) 
Peru 0-800-50-866 OPCION 2 (Spanish) 
Philippines 180089086454 (Domestic Toll Free) 
180014410719 (International Toll Free) 
(Tagalog, English) 
Poland +48 22 760 7300 (Polish) 
Portugal +351 21 892 7046 (Portuguese) 
Qatar Al Mana Computer Services: 00 974 4489 966 (ext. 1992) 
Qatar Computer Services W.L.L: 00 974 4441 212 
Gulf Business Machines: 00-974 462 1395 
Romania +4-021-224-4015 
Russia 8-800-555-0317 (Toll free number) 
(Russian) 
Saudi Arabia 8008445128 (English, Arabic) 
Singapore 800 6011 343 (Local number only) 
+603 8315 6856 (DID) 
(English) 
Slovakia +421 2 4974 8888 
Slovenia +386-1-200-50-60 (Slovenian) 
Spain 0901-100-000 (Spanish) 
Sri Lanka +9411 2493547 
+9411 2493548 
(English) 
Sweden 08-477-4420 
077-117-1040 (Warranty service and support) 
Country or region Telephone number 
(Swedish) 
Switzerland 058-333-0900 
0800-55-54-54 (Warranty service and support) 
(German, French, Italian) 
Taiwan 0800-000-702 (Mandarin) 
Thailand 001 800 4415 734 (English, Thai) 
Turkey 0212 336 03 66 
00800 448 825 165 
(Turkish) 
Ukraine 044 362 42 81 
(Ukrainian, Russian, English) 
United Arab 
Emirates 80004447023 
(English, Arabic) 
United Kingdom 01475-897-163 
08705-500-900 (Standard warranty support) 
(English) 
United States 1-800-426-7378 (Select “Option #1”) 
(English) 
Uruguay 000-411-005-6649 (Spanish) 
Venezuela 0-800-100-2011 (Spanish) 
Vietnam 120-11072 (Toll Free) 
+(84) 8 3521 8000 (Standard charges apply) 
(Vietnamese, English) 
Yeman Al Khirbash and Agencies: 
00 967 1209 8278 
Yemen Business Machines (YBM): 
00-967 3 213324 
00-967 3 214655 
00-967 3 213909 
Lenovo product service information for Taiwan 
 
Safety information 
 
This section contains important safety information for Lenovo products. Additional 
safety information is provided in the User Guide for your product. See “Accessing 
your User Guide” for additional information. 
Laser compliance statement 
CAUTION: 
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or 
transmitters) are installed, note the following: 
Do not remove the covers. Removing the covers of the laser product could 
result in exposure to hazardous laser radiation. There are no serviceable 
parts inside the device. 
Use of controls or adjustments or performance of procedures other than 
those specified herein might result in hazardous radiation exposure. 
DANGER 
Some laser products contain an embedded Class 3A or Class 3B laser 
diode. Note the following: 
Laser radiation when open. Do not stare into the beam, do not view 
directly with optical instruments, and avoid direct exposure to the 
beam. 
Plastic bag notice 
DANGER 
Plastic bags can be dangerous. Keep plastic bags away from babies 
and children to avoid danger of suffocation. 
Tip-over hazard prevention notice 
Place the computer on a sturdy and low base, or anchor the furniture and 
position the computer as far back on the furniture as possible. 
Keep remote controls, toys, and other items that might attract children off the 
computer. 
Keep the computer, cables, and cords out of the reach of children. 
Supervise children in rooms where these safety tips have not been followed. 
Lithium coin cell battery notice 
DANGER 
Danger of explosion if battery is incorrectly replaced. 
When replacing the lithium coin cell battery, use only the same type or equivalent 
type that is recommended by the manufacturer. The battery contains lithium and can 
explode if not properly used, handled, or disposed of. 
Do not: 
Throw or immerse into water 
Heat to more than 100°C (212°F) 
Repair or disassemble 
Dispose of the battery as required by local ordinances or regulations. 
The following statement applies to users in the state of California, U.S.A. 
California Perchlorate Information: 
Products containing manganese dioxide lithium coin cell batteries may contain 
perchlorate. 
Perchlorate Material - special handling may apply, See 
www.dtsc.ca.gov/hazardouswaste/perchlorate 
Polyvinyl Chloride (PVC) cable and cord notice 
Warning: Handling the cord on this product or cords associated with accessories 
sold with this product will expose you to lead, a chemical known to the State of 
California to cause cancer, and birth defects or other reproductive harm. Wash 
hands after handling. 
Using headphones or earphones 
If your computer has both a headphone connector and an audio line-out connector, 
always use the headphone connector for headphones (also called a headset) or 
earphones. 
CAUTION: 
Excessive sound pressure from earphones and headphones can cause 
hearing loss. Adjustment of the equalizer to maximum increases the earphone 
and headphone output voltage and the sound pressure level. Therefore, to 
protect your hearing, adjust the equalizer to an appropriate level. 
Excessive use of headphones or earphones for a long period of time at high volume 
can be dangerous if the output of the headphone or earphone connectors do not 
comply with specifications of EN 50332-2. The headphone output connector of your 
computer complies with EN 50332-2 Sub clause 7. This specification limits the 
computer’s maximum wide band true RMS output voltage to 150 mV. To help 
protect against hearing loss, ensure that the headphones or earphones you use also
comply with EN 50332-2 (Clause 7 Limits) or a wide band characteristic voltage of 
75 mV. Using headphones that do not comply with EN 50332-2 can be dangerous 
due to excessive sound pressure levels. 
If your Lenovo computer came with headphones or earphones in the package, as a 
set, the combination of the headphones or earphones and the computer already 
complies with the specifications of EN 50332-1. If different headphones or 
earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5 
Limitation Values). Using headphones that do not comply with EN 50332-1 can be 
dangerous due to excessive sound pressure levels. 
Lenovo Limited Warranty notice 
This product is covered by the terms of the Lenovo Limited Warranty, version L505-
0010-02 08/2011. Read the Lenovo Limited Warranty (LLW) at 
http://www.lenovo.com/warranty/llw_02. You can view the LLW in a number of 
languages from this Web site. The LLW also is displayed on your computer during 
the initial setup. After the initial setup has completed, you can view the warranty on 
your computer by doing the following: 
Windows 8.1: 
Method 1 
1. Go to the Start screen. 
2. Click the arrow icon in the bottom-left corner of the screen to go to the Apps 
screen. If you are using a touch screen, swipe up to go to the Apps screen. 
3. Click or tap Warranty Information. 
Method 2 
1. Go to the Start screen. 
2. Click or tap Lenovo Support. The Lenovo Support window opens. 
3. Click or tap Service and Warranty. 
Windows 8: 
From the desktop or the Start screen 
1. Move the pointer to the top-right or bottom-right corner of the screen to 
display the charms, and then click Search. If you are using a touch screen, 
swipe in from the right edge of the screen to display the charms, and then 
tap Search. 
2. From the Apps screen, click or tap Warranty Information. 
From the Start screen 
1. Click or tap Lenovo Support. The Lenovo Support window opens. 
2. Click or tap Service & Warranty. 
Windows 7: 
From the Windows desktop, click Start All Programs Lenovo Device 
Experience Lenovo Warranty. 
If you cannot view the LLW either from the Web site or from your computer, contact 
your local Lenovo office or reseller to obtain a printed version of the LLW. 
Warranty information 
To check the warranty status of your computer, go to 
http://www.lenovo.com/warranty-status, and then follow the instructions on the 
screen. 
Customer Replaceable Units 
Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by 
the customer. If a CRU is determined to be defective during the warranty period, a 
replacement CRU will be provided to the customer. Customers are responsible for 
installing the self-service CRUs for this product. Customers also can install optional-
service CRUs, which might require some technical skills or tools, or request that a 
technician install the optional-service CRU under the terms of the applicable 
warranty service type for your country or region. The following tables list CRUs for 
your computer and tell where to find the replacement instructions. 
Machine types 10BD and 10BL 
Self-service CRUs 
Keyboard 
Mouse 
Note: * denotes optional parts, which are available in some models. 
CRU installation instructions are in the User Guide for the respective product. See 
“Accessing your User Guide” for additional information. 
Electronic emission notices 
This device has been tested and found to comply with the limits for a Class B digital 
device. The User Guide for this product provides the complete Class B compliance 
statements that are applicable for this device. See “Accessing your User Guide” for 
additional information. 
Korean Class B compliance statement 
 
European Union conformity 
 
Radio and Telecommunications Terminal Equipment 
Directive 
This product is in compliance with the essential requirements and other relevant 
provisions of the Radio and Telecommunications Terminal Equipment Directive, 
1999/5/EC. The Declaration of Conformity information is located in the Regulatory 
Notice, which you can download from the Lenovo Support Web site. See 
“Downloading publications” for additional information. 
Recycling and environmental information 
Lenovo encourages owners of information technology (IT) equipment to responsibly 
recycle their equipment when it is no longer needed. Lenovo offers a variety of 
programs and services to assist equipment owners in recycling their IT products. 
For information on recycling Lenovo products, go to: 
http://www.lenovo.com/recycling 
Important WEEE information 
 
Country-specific information is available at: 
http://www.lenovo.com/recycling 
 
Recycling information for Japan 
Recycling and disposal information for Japan is available at: 
http://www.lenovo.com/recycling/japan 
Recycling information for China 
 
Additional recycling statements 
Additional information about recycling computer components and batteries is in your 
User Guide. See “Accessing your User Guide” for details. 
Restriction of Hazardous Substances Directive (RoHS) 
European Union RoHS 
Lenovo products sold in the European Union, on or after 3 January 2013 meet the 
requirements of Directive 2011/65/EU on the restriction of the use of certain 
hazardous substances in electrical and electronic equipment (“RoHS recast” or 
“RoHS 2”). 
For more information about Lenovo progress on RoHS, go to: 
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf 
China RoHS 
The information in the following table is applicable for products manufactured on or 
after March 1, 2007 for sale in the People’s Republic of China. 
 
Turkish RoHS 
The Lenovo product meets the requirements of the Republic of Turkey Directive on 
the Restriction of the Use of Certain Hazardous Substances in Electrical and 
Electronic Equipment (EEE). 
 
Ukraine RoHS 
 
India RoHS 
RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 
Eurasian compliance mark 
 
ENERGY STAR 
 
Select models conform to ENERGY STAR®
requirements. Additional ENERGY STAR 
information is in your User Guide. See “Accessing 
your User Guide”. 
Legal notices 
Lenovo, For Those Who Do., the Lenovo logo, and ThinkCentre are trademarks of 
Lenovo in the United States, other countries, or both. 
Microsoft and Windows are trademarks of the Microsoft group of companies. 
Other company, product, or service names may be trademarks or service marks of 
others. 
For additional legal notices, refer to the User Guide for your computer. See 
“Accessing your User Guide” for additional information.