
EnablingFeaturesonDemandRAID
software...............105
ConfiguringRAIDarrays.........105
AdvancedSettingsUtilityprogram.....107
UsingLenovoXClarityAdministrator....108
UpdatingSystemsDirector........108
UpdatingtheUniversalUniqueIdentifier
(UUID)................109
UpdatingtheDMI/SMBIOSdata......111
Chapter4.Troubleshooting.....115
Starthere.................115
Diagnosingaproblem..........115
Undocumentedproblems........117
Servicebulletins..............117
Checkoutprocedure............118
Aboutthecheckoutprocedure......118
Performingthecheckoutprocedure....118
Diagnostictools..............119
Power-supplyLEDs...........121
Eventlogs...............123
POST................126
DynamicSystemAnalysis........126
Callhome(automatedservicerequest).....129
Serviceadvisor.............129
ElectronicServiceAgent.........129
Errormessages..............129
Troubleshootingbysymptom.........129
CD/DVDdriveproblems.........130
Hypervisorproblems..........130
Generalproblems............131
Harddiskdriveproblems.........131
Intermittentproblems..........133
Keyboardmouseorpointing-device
problems...............134
Memoryproblems...........134
Microprocessorproblems........136
Monitorandvideoproblems.......136
Optional-deviceproblems........138
Powerproblems............139
Serial-deviceproblems.........143
ServerGuideproblems..........143
Softwareproblems...........144
UniversalSerialBus(USB)portproblems..144
Videoproblems............145
Solvingpowerproblems...........145
SolvingEthernetcontrollerproblems......146
Solvingundeterminedproblems........146
Problemdeterminationtips..........147
Recoveringtheserverfirmware........149
Automatedbootrecovery(ABR)........151
Nx-bootfailure...............151
Chapter5.Partslisting,Lenoo
Systemx3300M4Type7382....153
Replaceableservercomponents........153
Structuralparts.............159
Powercords...............159
Chapter6.Remoingandreplacing
components.............163
Installationguidelines............163
Systemreliabilityguidelines........164
Workinginsidetheserverwiththepower
on..................165
Handlingstatic-sensitivedevices.....165
Returningadeviceorcomponent.....166
InternalCableRoutingandConnectors...166
Removingandreplacingservercomponents...185
Removingandreplacingstructuralparts...185
RemovingandreplacingTier1CRUs....193
RemovingandreplacingTier2CRUs....263
AppendixA.Integratedmanagement
moduleII(IMM2)errormessages.281
ListofIMMevents.............282
IMMEventsthatautomaticallynotifySupport..685
AppendixB.UEFI/POSTdiagnostic
codes................691
ListofUEFIevents.............691
AppendixC.DSAdiagnostictest
results................715
DSABroadcomnetworktestresults......715
TestresultsfortheDSABroadcomnetwork
test.................715
DSABrocadetestresults..........725
TestresultsfortheDSABrocadetest....725
DSAcheckpointpaneltestresults.......734
TestresultsfortheDSAcheckpointpanel
test.................734
DSACPUstresstestresults.........736
TestresultsfortheDSACPUstresstest...736
DSAEmulexadaptertestresults........739
TestresultsfortheDSAEmulexadapter
test.................739
DSAEXAportpingtestresults........743
TestresultsfortheDSAEXAportpingtest..743
DSAharddrivetestresults..........746
TestresultsfortheDSAharddrivetest...746
DSAIntelnetworktestresults.........747
TestresultsfortheDSAIntelnetworktest..747
iiSystemx3300M4InstallationandServiceGuide