Lenovo Thinkpad edge 13 User manual

ﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ
ThinkPad Edge 11″ﻭEdge 13″ﻭEdge 14″ﻭEdge 15″

ﻣﻼﺣﻈﺔ
ﻗﺒﻞﺍﺳﺘﺨﺪﺍﻡﻫﺬﻩﺍﻟﻤﻌﻠﻮﻣﺎﺕﻭﺍﻟﻤﻨﺘﺞﺍﻟﺬﻱﺗﺪﻋﻤﻪ،ﺗﺄﻛﺪﻣﻦﻗﺮﺍﺀﺓﻣﺎﻳﻠﻲ:
•"ﺩﻟﻴﻞﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ"
•ﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﻤﺘﻌﻠﻘﺔﺑﺎﻷﺟﻬﺰﺓﺍﻟﻼﺳﻠﻜﻴﺔﻋﺒﺮﺍﻹﻧﺘﺮﻧﺖﻓﻲ"Access Help"ﻭﺍﻟﻤﻠﺤﻖ૩"ﺇﺷﻌﺎﺭﺍﺕ"ﻋﻠﻰﺍﻟﺼﻔﺤﺔ١٧.
•"Regulatory Notice"
ﺗﻢﺗﺤﻤﻴﻞ"ﺩﻟﻴﻞﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ"ﻭ"Regulatory Notice"ﺇﻟﻰﻣﻮﻗﻊﺍﻟﻮﻳﺐ.ﻟﻼﻃﻼﻉﻋﻠﻴﻪ،ﺍﻧﺘﻘﻞﺇﻟﻰhttp://
www.lenovo.com/supportﻭﺍﻧﻘﺮﻓﻮﻕUser Guides & Manuals)ﺃﺩﻟﺔﺍﻟﻤﺴﺘﺨﺪﻣﻴﻦ(ﻭﺍﺗﺒﻊﺍﻹﺭﺷﺎﺩﺍﺕﺍﻟﺘﻲ
ﺗﻈﻬﺮﻋﻠﻰﺍﻟﺸﺎﺷﺔ.
ﺍﻟﻄﺒﻌﺔﺍﻟﺨﺎﻣﺴﺔ)ﻧﻮﻓﻤﺒﺮ2011(
© Copyright Lenovo 2011.
ﺇﺷﻌﺎﺭﺍﻟﺤﻘﻮﻕﺍﻟﻤﺤﺪﻭﺩﺓﻭﺍﻟﻤﻘﻴﺪﺓ:ﻓﻲﺣﺎﻟﺔﺗﺴﻠﻴﻢﺍﻟﺒﻴﺎﻧﺎﺕﺃﻭﺍﻟﺒﺮﺍﻣﺞﻭﻓﻘ
ً
ﺎﻟﻌﻘﺪﺇﺩﺍﺭﺓﺍﻟﺨﺪﻣﺎﺕﺍﻟﻌﺎﻣﺔ"GSA"،ﻳﻌﺘﺒﺮ
ﺍﻻﺳﺘﺨﺪﺍﻡﺃﻭﺇﻋﺎﺩﺓﺍﻹﻧﺘﺎﺝﺃﻭﺍﻟﻜﺸﻒﺧﺎﺿﻌ
ً
ﺎﻟﻠﻘﻴﻮﺩﺍﻟﻮﺍﺭﺩﺓﻓﻲﺍﻟﻌﻘﺪﺭﻗﻢGS-35F-05925.

ﺍﻟﻤﺤﺘﻮﻳﺎﺕ
ﻣﻌﻠﻮﻣﺎﺕﺃﻣﻨﻴﺔﻫﺎﻣﺔ......................iii
ﺍﻟﺤﺎﻻﺕﺍﻟﺘﻲﺗﺘﻄﻠﺐﺇﺟﺮﺍﺀ
ً
ﻓﻮﺭﻳ
ً
ﺎ...................iii
ﺇﺭﺷﺎﺩﺍﺕﺍﻟﺴﻼﻣﺔ.......................iv
ﺍﻟﺒﻄﺎﺭﻳﺎﺕ........................v
ﺍﻹﺷﻌﺎﺭﺍﻟﺨﺎﺹﺑﺎﻟﺒﻄﺎﺭﻳﺔﺍﻟﻘﺎﺑﻠﺔﻹﻋﺎﺩﺓﺍﻟﺸﺤﻦ................vi
ﺍﻹﺷﻌﺎﺭﺍﻟﺨﺎﺹﺑﺒﻄﺎﺭﻳﺔﺍﻟﻠﻴﺜﻴﻮﻡﺍﻟﺨﻠﻮﻳﺔﺑﺤﺠﻢﺍﻟﻌﻤﻠﺔﺍﻟﻤﻌﺪﻧﻴﺔ............vii
ﻣﻌﻠﻮﻣﺎﺕﺍﻟﺴﻼﻣﺔﺍﻟﺨﺎﺻﺔﺑﺎﻟﺘﻴﺎﺭﺍﻟﻜﻬﺮﺑﻲ................viii
ﺑﻴﺎﻥﺗﻮﺍﻓﻖﻣﻨﺘﺠﺎﺕﺍﻟﻠﻴﺰﺭ....................ix
ﺍﻟﻔﺼﻞ١.ﺍﻳﺠﺎﺩﺍﻟﻤﻌﻠﻮﻣﺎﺕ.....................١
ﺗﺤﺪﻳﺪﻣﻮﻗﻊﻣﻌﻠﻮﻣﺎﺕﺿﻤﺎﻥLenovoﺍﻟﻤﺤﺪﻭﺩ................١
ﻣﻮﻗﻊLenovoﻋﻠﻰﺷﺒﻜﺔﺍﻹﻧﺘﺮﻧﺖ(http://www.lenovo.com)...........١
ﻣﻮﻗﻊﻭﻳﺐﺩﻋﻢLenovo.....................١
ﺗﺴﺠﻴﻞﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﺨﺎﺻﺔﺑﺤﺎﺳﺒﻚ...................١
ﺍﻟﻔﺼﻞ٢.ﺍﻟﺤﺼﻮﻝﻋﻠﻰﺍﻟﻤﺴﺎﻋﺪﺓﻭﺍﻟﺨﺪﻣﺔ.................٣
ﺍﻟﺤﺼﻮﻝﻋﻠﻰﺍﻟﻤﺴﺎﻋﺪﺓﻭﺍﻟﺨﺪﻣﺔ....................٣
ﺍﻟﺤﺼﻮﻝﻋﻠﻰﻣﺴﺎﻋﺪﺓﻋﻠﻰﺷﺒﻜﺔﺍﻟﻮﻳﺐ..................٣
ﺍﻻﺗﺼﺎﻝﺑﻤﺮﻛﺰﺩﻋﻢﺍﻟﻌﻤﻼﺀ....................٣
ﺍﻟﺤﺼﻮﻝﻋﻠﻰﻣﺴﺎﻋﺪﺓﺣﻮﻝﺍﻟﻌﺎﻟﻢ...................٤
ﺍﻷﺳﺌﻠﺔﺍﻟﻤﺘﺪﺍﻭﻟﺔ.......................٥
ﻗﺎﺋﻤﺔﺃﺭﻗﺎﻡﺍﻟﻬﻮﺍﺗﻒﺣﻮﻝﺍﻟﻌﺎﻟﻢ....................٥
ﺍﻟﻤﻠﺤﻖ૧.ﺍﻟﻀﻤﺎﻥﺍﻟﻤﺤﺪﻭﺩLenovo.................١١
ﺃﻧﻮﺍﻉﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥ......................١٢
Suplemento de Garantía para México................١٤
ﺍﻟﻤﻠﺤﻖ૨.ﺍﻟﻮﺣﺪﺍﺕﺍﻟﺘﻲﻳﻤﻜﻦﺍﺳﺘﺒﺪﺍﻟﻬﺎﺑﻮﺍﺳﻄﺔﺍﻟﻌﻤﻴﻞ)CRUs(..........١٥
ﺍﻟﻤﻠﺤﻖ૩.ﺇﺷﻌﺎﺭﺍﺕ.....................١٧
ﺇﺷﻌﺎﺭﺍﺕ.........................١٧
ﺇﺷﻌﺎﺭﺗﺼﻨﻴﻒﺍﻟﺼﺎﺩﺭﺍﺕ....................١٨
Electronic emissions notices..................١٨
ﺑﻴﺎﻥﺍﻟﺘﻮﺍﻓﻖﻣﻊﻣﺘﻄﻠﺒﺎﺕﻟﺠﻨﺔﺍﻻﺗﺼﺎﻻﺕﺍﻟﻔﻴﺪﺭﺍﻟﻴﺔ..............١٨
ﺑﻴﺎﻥEU WEEE Statements...................٢١
ﺑﻴﺎﻥWEEEﻓﻲﺍﻟﺼﻴﻦ.....................٢١
ﻣﻌﻠﻮﻣﺎﺕﺇﻋﺎﺩﺓﺍﻟﺘﺪﻭﻳﺮﻓﻲﺗﺎﻳﻮﺍﻥ...................٢١
ﻟﻮﺍﺋﺢRoHSﻷﻭﻛﺮﺍﻧﻴﺎ.....................٢١
© Copyright Lenovo 2011
i

ﻣﻌﻠﻮﻣﺎﺕﺍﻟﻄﺮﺍﺯENERGY STAR..................٢٢
ﻣﻼﺣﻈﺎﺕﺗﺘﻌﻠﻖﺑﻤﻌﻠﻮﻣﺎﺕﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ.................٢٤
ﻣﻼﺣﻈﺎﺕﺗﺘﻌﻠﻖﺑﺎﻟﺘﻌﻠﻴﻤﺎﺕﺍﻟﺘﻨﻈﻴﻤﻴﺔ...................٢٤
ﺍﻟﻌﻼﻣﺎﺕﺍﻟﺘﺠﺎﺭﻳﺔ.......................٢٤
iiﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ

ﻣﻌﻠﻮﻣﺎﺕﺃﻣﻨﻴﺔﻫﺎﻣﺔ
ﻣﻼﺣﻈﺔ:
ﺍﻗﺮﺃﻣﻌﻠﻮﻣﺎﺕﺍﻟﺴﻼﻣﺔﺍﻟﻤﻬﻤﺔﺃﻭﻻ
ً
.
ﺗﺘﻴﺢﻟﻚﻫﺬﻩﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻣﻜﺎﻧﻴﺔﺍﺳﺘﺨﺪﺍﻡﺣﺎﺳﺒﻚﺍﻟﻤﺤﻤﻮﻝﺍﻟﺸﺨﺼﻲﺑﺄﻣﺎﻥ.ﺍﺗﺒﻊﺟﻤﻴﻊﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﻤﺘﻀﻤﻨﺔﻣﻊﺍﻟﻜﻤﺒﻴﻮﺗﺮ
ﺍﻟﺨﺎﺹﺑﻚﻭﺍﺣﺘﻔﻆﺑﻬﺎ.ﻻﺗﺤﻞﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﻤﻮﺟﻮﺩﺓﻓﻲﻫﺬﻩﺍﻟﻮﺛﻴﻘﺔﻣﺤﻞﺍﻟﺸﺮﻭﻁﺍﻟﻤﻮﺿﺤﺔﻓﻲﺍﺗﻔﺎﻗﻴﺔﺍﻟﺸﺮﺍﺀﺃﻭﻓﻲ
ﺿﻤﺎﻥLenovo®
ﺍﻟﻤﺤﺪﻭﺩ.ﻟﻤﺰﻳﺪﻣﻦﺍﻟﻤﻌﻠﻮﻣﺎﺕ،ﺍﻧﻈﺮﺍﻟﻔﺼﻞﺍﻟﺜﺎﻟﺚ،ﻣﻌﻠﻮﻣﺎﺕﺍﻟﻀﻤﺎﻥﻓﻲ"ﺩﻟﻴﻞﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ".
ﺗﻢﺗﺤﻤﻴﻞ"ﺩﻟﻴﻞﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ"ﺇﻟﻰﻣﻮﻗﻊﺍﻟﻮﻳﺐ.ﺃﻧﻈﺮ"ﻣﻼﺣﻈﺎﺕﺗﺘﻌﻠﻖﺑﻤﻌﻠﻮﻣﺎﺕﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ"ﻋﻠﻰﺍﻟﺼﻔﺤﺔ
٢٤.
ﺗﻌﺘﺒﺮﺳﻼﻣﺔﺍﻟﻌﻤﻴﻞﺃﻣﺮ
ً
ﺍﻣﻬﻤ
ً
ﺎ.ﻭﻳﺘﻢﺗﻄﻮﻳﺮﻣﻨﺘﺠﺎﺗﻨﺎﻟﻜﻲﺗﻜﻮﻥﺁﻣﻨﺔﻭﻓﻌﺎﻟﺔ.ﻣﻊﺫﻟﻚ،ﺗﻌﺪﺃﺟﻬﺰﺓﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﺸﺨﺼﻴﺔ
ﺃﺟﻬﺰﺓﺇﻟﻜﺘﺮﻭﻧﻴﺔ.ﻭﻗﺪﻳﻨﺸﺄﻋﻦﺃﺳﻼﻙﺍﻟﻄﺎﻗﺔﻭﻣﺤﻮﻻﺕﺍﻟﻄﺎﻗﺔﻭﺍﻟﻤﻴﺰﺍﺕﺍﻷﺧﺮﻯﻣﺨﺎﻃﺮﻣﺤﺘﻤﻠﺔﺗﺆﺛﺮﻋﻠﻰﺍﻟﺴﻼﻣﺔﻗﺪ
ﺗﺆﺩﻱﺇﻟﻰﺍﻟﺘﻌﺮﺽﻹﺻﺎﺑﺎﺕﺟﺴﺪﻳﺔﺃﻭﺗﻠﻒﻓﻲﺍﻟﻤﻤﺘﻠﻜﺎﺕ،ﻻﺳﻴﻤﺎﺇﺫﺍﺗﻢﺍﺳﺘﺨﺪﺍﻣﻬﺎﺑﻄﺮﻳﻘﺔﻏﻴﺮﺻﺤﻴﺤﺔ.ﻟﻠﺤﺪﻣﻦﻫﺬﻩ
ﺍﻟﻤﺨﺎﻃﺮ،ﺍﺗﺒﻊﺍﻹﺭﺷﺎﺩﺍﺕﺍﻟﻤﺘﻀﻤﻨﺔﻣﻊﺍﻟﻤﻨﺘﺞﺍﻟﺨﺎﺹﺑﻚ،ﻭﺍﺗﺒﻊﺟﻤﻴﻊﺍﻟﺘﺤﺬﻳﺮﺍﺕﺍﻟﻤﻮﺟﻮﺩﺓﻋﻠﻰﺍﻟﻤﻨﺘﺞﻭﻓﻲﺇﺭﺷﺎﺩﺍﺕ
ﺍﻟﺘﺸﻐﻴﻞ،ﻭﻗﻢﺑﻤﺮﺍﺟﻌﺔﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﻤﺘﻀﻤﻨﺔﻓﻲﻫﺬﺍﻟﻤﺴﺘﻨﺪﺑﺤﺮﺹ.ﻭﻋﺒﺮﺍﺗﺒﺎﻉﺍﻟﺘﻌﻠﻴﻤﺎﺕﺍﻟﻮﺍﺭﺩﺓﻓﻲﻫﺬﺍﺍﻟﻤﺴﺘﻨﺪ
ﻭﺍﻟﻤﺰﻭ
ّ
ﺩﺓﻣﻊﺍﻟﻤﻨﺘﺞﺍﻟﺨﺎﺹﺑﻚﺑﺤﺮﺹ،ﻳﻤﻜﻨﻚﺍﻟﻤﺴﺎﻋﺪﺓﻋﻠﻰﺣﻤﺎﻳﺔﻧﻔﺴﻚﻣﻦﺍﻟﻤﺨﺎﻃﺮﻭﺍﻟﺤﺼﻮﻝﻋﻠﻰﺑﻴﺌﺔﺗﺸﻐﻴﻞ
ﺃﻛﺜﺮﺳﻼﻣﺔﻟﻠﻜﻤﺒﻴﻮﺗﺮ.
ﻣﻼﺣﻈﺔ:ﺗﺘﻀﻤﻦﻫﺬﻩﺍﻟﻤﻌﻠﻮﻣﺎﺕﺇﺷﺎﺭﺍﺕﺇﻟﻰﻣﺤﻮﻻﺕﺍﻟﻄﺎﻗﺔﻭﺍﻟﺒﻄﺎﺭﻳﺎﺕ.ﺑﺎﻻﺿﺎﻓﺔﺇﻟﻰﺍﻟﺤﺎﺳﺒﺎﺕﺍﻟﻤﺤﻤﻮﻟﺔ،ﻳﺘﻢﺍﺭﺳﺎﻝ
ﺑﻌﺾﺍﻷﺟﻬﺰﺓ)ﻣﺜﺎﻝﺍﻟﺴﻤﺎﻋﺎﺕﻭﺍﻟﺸﺎﺷﺎﺕ(ﻣﻊﻣﻮﻓﻘﺎﺕﺍﻟﻄﺎﻗﺔﺍﻟﻜﻬﺮﺑﺎﺋﻴﺔ.ﺇﺫﺍﻛﻨﺖﺗﻤﺘﻠﻚﻣﺜﻞﻫﺬﺍﺍﻟﻤﻨﺘﺞ،ﺗﺴﺮﻱﻫﺬﻩ
ﺍﻟﻤﻌﻠﻮﻣﺎﺕﻋﻠﻰﺍﻟﻤﻨﺘﺞﺍﻟﺨﺎﺹﺑﻚ.ﺑﺎﻹﺿﺎﻓﺔﺍﻟﻰﺫﻟﻚ،ﺗﺤﺘﻮﻱﻣﻨﺘﺠﺎﺕﺃﺟﻬﺰﺓﺍﻟﻜﻤﺒﻴﻮﺗﺮﻋﻠﻰﺑﻄﺎﺭﻳﺔﺩﺍﺧﻠﻴﺔﺑﺤﺠﻢﺍﻟﻌﻤﻠﺔ
ﺍﻟﻤﻌﺪﻧﻴﺔﺗﻮﻓﺮﺍﻟﻄﺎﻗﺔﻟﺴﺎﻋﺔﺍﻟﻨﻈﺎﻡﺣﺘﻰﻓﻲﺣﺎﻟﺔﻓﺼﻞﺍﻟﻜﻤﺒﻴﻮﺗﺮ،ﻭﻣﻦﺛﻢﺗﺴﺮﻱﻣﻌﻠﻮﻣﺎﺕﺳﻼﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﻋﻠﻰﺟﻤﻴﻊ
ﻣﻨﺘﺠﺎﺕﺍﻟﻜﻤﺒﻴﻮﺗﺮ.
ﺍﻟﺤﺎﻻﺕﺍﻟﺘﻲﺗﺘﻄﻠﺐﺇﺟﺮﺍﺀ
ً
ﻓﻮﺭﻳ
ً
ﺎ
ﻗﺪﺗﺘﻌﺮﺽﺍﻟﻤﻨﺘﺠﺎﺕﻟﻠﺘﻠﻒﻧﺘﻴﺠﺔﺳﻮﺀﺍﻻﺳﺘﺨﺪﺍﻡﺃﻭﺍﻹﻫﻤﺎﻝ.ﻗﺪﻳﻨﺘﺞﻋﻦﺑﻌﺾﺍﻟﺘﻠﻔﻴﺎﺕﺍﻟﺘﻲﻳﺘﻌﺮﺽﻟﻬﺎﺍﻟﻤﻨﺘﺞﺇﻟﻰ
ﻋﺪﻡﺇﻣﻜﺎﻧﻴﺔﺍﺳﺘﺨﺪﺍﻣﻪﻣﺮﺓﺃﺧﺮﻯﺇﻟﻰﺃﻥﻳﺘﻢﻓﺤﺼﻪ،ﻭﻓﻲﺣﺎﻟﺔﺍﻟﻀﺮﻭﺭﺓ،ﺇﻟﻰﺃﻥﻳﺘﻢﺇﺻﻼﺣﻪﺑﻮﺍﺳﻄﺔﻓﻨﻲﺍﻟﺨﺪﻣﺔ
ﺍﻟﻤﺼﺮﺡﻟﻪ.
ﺷﺄﻥﺃﻱﺃﺟﻬﺰﺓﺇﻟﻜﺘﺮﻭﻧﻴﺔ،ﺍﻧﺘﺒﻪﺇﻟﻰﺍﻟﻤﻨﺘﺞﻋﻨﺪﻣﺎﻳﻜﻮﻥﻗﻴﺪﺍﻟﺘﺸﻐﻴﻞ.ﻓﻲﺑﻌﺾﺍﻟﺤﺎﻻﺕﺍﻟﻨﺎﺩﺭﺓ،ﻗﺪﺗﻠﺤﻆﺍﻧﺒﻌﺎﺙﺭﺍﺋﺤﺔ
ﺃﻭﺗﺸﺎﻫﺪﺩﺧﺎﻧ
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ﺎﺃﻭﺷﺮﺍﺭﺍﺕﻣﻨﺒﻌﺜﺔﻣﻦﺍﻟﻤﻨﺘﺞﺍﻟﺨﺎﺹﺑﻚ.ﺃﻭﻗﺪﺗﺴﻤﻊﺃﺻﻮﺍﺗ
ً
ﺎﻣﺜﻞﺻﻮﺕﻃﻘﻄﻘﺔ،ﺃﻭﺟﻠﺒﺔ،ﺃﻭﺻﻔﻴﺮ.
ﻗﺪﺗﺸﻴﺮﻫﺬﻩﺍﻟﺤﺎﻻﺕﺑﻮﺿﻮﺡﺇﻟﻰﺣﺪﻭﺙﻋﻄﻞﻓﻲﺃﺣﺪﺍﻟﻤﻜﻮﻧﺎﺕﺍﻹﻟﻜﺘﺮﻭﻧﻴﺔﺍﻟﺪﺍﺧﻠﻴﺔﻋﻠﻰﻧﺤﻮﺁﻣﻦﻳﻤﻜﻦﺍﻟﺴﻴﻄﺮﺓ
ﻋﻠﻴﻪ.ﺃﻭﻗﺪﺗﺸﻴﺮﻟﻤﺸﻜﻠﺔﻣﺤﺘﻤﻠﺔﺗﺘﻌﻠﻖﺑﺎﻟﺴﻼﻣﺔ.ﻣﻊﺫﻟﻚ،ﻻﺗﺤﺎﻭﻝﺍﻟﻤﻐﺎﻣﺮﺓﺃﻭﺗﺸﺨﻴﺺﺍﻟﺤﺎﻟﺔﺑﻨﻔﺴﻚ.ﺍﺗﺼﻞﺑﻤﺮﻛﺰ
ﺩﻋﻢﺍﻟﻌﻤﻼﺀﻟﻠﺤﺼﻮﻝﻋﻠﻰﻣﺰﻳﺪﻣﻦﺍﻹﺭﺷﺎﺩﺍﺕ.ﻟﻼﻃﻼﻉﻋﻠﻰﻛﺸﻒﺑﺄﺭﻗﺎﻡﻫﻮﺍﺗﻒﺍﻟﺨﺪﻣﺔﻭﺍﻟﺪﻋﻢ،ﺍﺭﺟﻊﺍﻟﻰ:
http://www.lenovo.com/support/phone
ﻗﻢ،ﺑﺼﻔﺔﺩﻭﺭﻳﺔ،ﺑﻔﺤﺺﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﺨﺎﺹﺑﻚﻭﻣﻜﻮﻧﺎﺗﻪﻟﻤﻌﺮﻓﺔﻣﺎﺇﺫﺍﻛﺎﻧﺖﻫﻨﺎﻙﺃﻱﺣﺎﻟﺔﻣﻦﺣﺎﻻﺕﺍﻟﺘﻠﻒﺃﻭﺍﻟﺒﻠﻰ
ﺃﻭﻋﻼﻣﺎﺕﺍﻟﺨﻄﺮ.ﺇﺫﺍﻛﺎﻥﻟﺪﻳﻚﺃﻱﺳﺆﺍﻝﻋﻦﺣﺎﻟﺔﺃﺣﺪﺍﻟﻤﻜﻮﻧﺎﺕ،ﻻﺗﻘﻢﺑﺎﺳﺘﺨﺪﺍﻡﺍﻟﻤﻨﺘﺞ.ﺍﺗﺼﻞﺑﻤﺮﻛﺰﺩﻋﻢﺍﻟﻌﻤﻼﺀ
ﺃﻭﺟﻬﺔﺗﺼﻨﻴﻊﺍﻟﻤﻨﺘﺞﻟﻠﺤﺼﻮﻝﻋﻠﻰﺍﻹﺭﺷﺎﺩﺍﺕﺍﻟﺨﺎﺻﺔﺑﻜﻴﻔﻴﺔﻓﺤﺺﺍﻟﻤﻨﺘﺞﻭﺇﻣﻜﺎﻧﻴﺔﺇﺻﻼﺣﻪ،ﺇﺫﺍﺗﻄﻠﺐﺍﻷﻣﺮ.
© Copyright Lenovo 2011
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ﻓﻲﺣﺎﻟﺔﻣﻼﺣﻈﺔﺃﻱﺣﺎﻟﺔﻣﻦﺍﻟﺤﺎﻻﺕﺍﻟﺘﺎﻟﻴﺔ،ﺃﻭﺇﺫﺍﻛﺎﻥﻟﺪﻳﻚﺃﻱﻣﺨﺎﻭﻑﺗﺘﻌﻠﻖﺑﺎﻟﺴﻼﻣﺔﺑﺸﺄﻥﺍﻟﻤﻨﺘﺞ،ﺗﻮﻗﻒﻋﻨﺪﺋﺬ
ﻋﻦﺍﺳﺘﺨﺪﺍﻡﺍﻟﻤﻨﺘﺞﺛﻢﺍﻓﺼﻠﻪﻋﻦﻣﺼﺪﺭﺍﻟﻄﺎﻗﺔﻭﺧﻄﻮﻁﺍﻻﺗﺼﺎﻻﺕﻋﻦﺑﻌﺪﺇﻟﻰﺃﻥﺗﺘﻤﻜﻦﻣﻦﺍﻻﺗﺼﺎﻝﺑﻤﺮﻛﺰﺩﻋﻢ
ﺍﻟﻌﻤﻼﺀﻟﻠﺤﺼﻮﻝﻋﻠﻰﻣﺰﻳﺪﻣﻦﺍﻹﺭﺷﺎﺩﺍﺕ.
•ﺃﺳﻼﻙﺍﻟﻄﺎﻗﺔ،ﺃﻭﺍﻟﻤﺂﺧﺬ،ﺃﻭﻣﺤﻮﻻﺕﺍﻟﻄﺎﻗﺔ،ﺃﻭﺃﺳﻼﻙﺍﻻﻣﺘﺪﺍﺩ،ﺃﻭﺃﺟﻬﺰﺓﺍﻟﺤﻤﺎﻳﺔﻣﻦﺍﻟﺘﻐﻴﺮﺍﻟﻤﻔﺎﺟﺊﻓﻲﺍﻟﺘﻴﺎﺭ
ﺍﻟﻜﻬﺮﺑﻲ،ﺃﻭﻣﻮﺍﺭﺩﺍﻟﻄﺎﻗﺔﺍﻟﺘﻲﺗﺤﻄﻤﺖ،ﺃﻭﺣﺪﺙﺑﻬﺎﻗﻄﻊ،ﺃﻭﺗﻠﻒ.
•ﻋﻼﻣﺎﺕﺯﻳﺎﺩﺓﺩﺭﺟﺔﺍﻟﺤﺮﺍﺭﺓ،ﺃﻭﺍﻟﺪﺧﺎﻥ،ﺃﻭﺍﻟﺸﺮﺍﺭﺍﺕ،ﺃﻭﺍﻟﻨﺎﺭ.
•ﺗﻠﻒﻓﻲﺍﻟﺒﻄﺎﺭﻳﺔ)ﻣﺜﻞﺣﺪﻭﺙﻛﺴﻮﺭ،ﺃﻭﺍﻧﺒﻌﺎﺟﺎﺕ،ﺃﻭﺇﻋﻮﺟﺎﺟﺎﺕ(،ﺃﻭﺧﺮﻭﺝﺳﻮﺍﺋﻞﻣﻦﺍﻟﺒﻄﺎﺭﻳﺔ،ﺃﻭﺗﺮﺍﻛﻢﻣﻮﺍﺩ
ﻏﺮﻳﺒﺔﻋﻠﻰﺳﻄﺢﺍﻟﺒﻄﺎﺭﻳﺔ.
•ﺻﺪﻭﺭﺃﺻﻮﺍﺕﺟﻠﺒﺔ،ﺃﻭﺻﻔﻴﺮ،ﺃﻭﻃﻘﻄﻘﺔ،ﺃﻭﺍﻧﺒﻌﺎﺙﺭﺍﺋﺤﺔﻗﻮﻳﺔﻣﻦﺍﻟﻤﻨﺘﺞ.
•ﻋﻼﻣﺎﺕﺗﺸﻴﺮﺍﻟﻰﺍﻧﺴﻜﺎﺏﺳﺎﺋﻞﺃﻭﻭﻗﻮﻉﺃﻱﺃﺩﻭﺍﺕﻋﻠﻰﻣﻨﺘﺞﺍﻟﻜﻤﺒﻴﻮﺗﺮ،ﺃﻭﺳﻠﻚﺍﻟﻄﺎﻗﺔ،ﺃﻭﻣﺤﻮﻝﺍﻟﻄﺎﻗﺔ.
•ﺗﻌﺮﺽﻣﻨﺘﺞﺍﻟﻜﻤﺒﻴﻮﺗﺮﺃﻭﺳﻠﻚﺍﻟﻄﺎﻗﺔﺃﻭﻣﺤﻮﻝﺍﻟﻄﺎﻗﺔﻟﻠﻤﺎﺀ.
•ﻓﻲﺣﺎﻟﺔﻭﻗﻮﻉﺍﻟﻤﻨﺘﺞﺃﻭﺗﻌﺮﺿﻪﻟﻠﺘﻠﻒﻋﻠﻰﺃﻱﻧﺤﻮ.
•ﻋﺪﻡﻋﻤﻞﺍﻟﻤﻨﺘﺞﺑﺼﻮﺭﺓﻃﺒﻴﻌﻴﺔﻋﻨﺪﺍﺗﺒﺎﻉﺇﺭﺷﺎﺩﺍﺕﺍﻟﺘﺸﻐﻴﻞ.
ﻣﻼﺣﻈﺔ:ﺇﺫﺍﻻﺣﻈﺖﻫﺬﻩﺍﻟﺤﺎﻻﺕﺑﻤﻨﺘﺞ)ﻣﺜﻞﺳﻠﻚﺍﻻﻣﺘﺪﺍﺩ(ﻟﻢﻳﺘﻢﺗﺼﻨﻴﻌﻪﻷﺟﻞﺃﻭﺑﻮﺍﺳﻄﺔﺷﺮﻛﺔLenovo،ﺗﻮﻗﻒ
ﻋﻨﺪﺋﺬﻋﻦﺍﺳﺘﺨﺪﺍﻡﺍﻟﻤﻨﺘﺞﺇﻟﻰﺃﻥﻳﻤﻜﻨﻚﺍﻻﺗﺼﺎﻝﺑﺠﻬﺔﺗﺼﻨﻴﻊﺍﻟﻤﻨﺘﺞﻟﻠﺤﺼﻮﻝﻋﻠﻰﺇﺭﺷﺎﺩﺍﺕﺇﺿﺎﻓﻴﺔ،ﺃﻭﺇﻟﻰﺃﻥﺗﺤﺼﻞ
ﻋﻠﻰﺍﻟﺒﺪﻳﻞﺍﻟﻤﻨﺎﺳﺐ.
ﺇﺭﺷﺎﺩﺍﺕﺍﻟﺴﻼﻣﺔ
ﺍﺣﺮﺹﻋﻠﻰﺍﺗﺒﺎﻉﺍﻹﺟﺮﺍﺀﺍﺕﺍﻟﻮﻗﺎﺋﻴﺔﺍﻟﺘﺎﻟﻴﺔﺩﻭﻣ
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ﺎﻟﺘﻘﻠﻴﻞﻣﺨﺎﻃﺮﺍﻹﺻﺎﺑﺔﻭﺗﻠﻒﺍﻟﻤﻤﺘﻠﻜﺎﺕ.
ﻟﻤﺰﻳﺪﻣﻦﺍﻟﻤﻌﻠﻮﻣﺎﺕ،ﺍﻧﻈﺮﺍﻟﻔﺼﻞﺍﻷﻭﻝ،ﻣﻌﻠﻮﻣﺎﺕﺍﻟﻀﻤﺎﻥﺍﻟﻬﺎﻣﺔﻓﻲ"ﺩﻟﻴﻞﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ".ﺗﻢﺗﺤﻤﻴﻞ"ﺩﻟﻴﻞﺍﻷﻣﺎﻥ
ﻭﺍﻟﻀﻤﺎﻥ"ﺇﻟﻰﻣﻮﻗﻊﺍﻟﻮﻳﺐ.ﺃﻧﻈﺮ"ﻣﻼﺣﻈﺎﺕﺗﺘﻌﻠﻖﺑﻤﻌﻠﻮﻣﺎﺕﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ"ﻋﻠﻰﺍﻟﺼﻔﺤﺔ٢٤.
ivﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ

ﺍﻟﺒﻄﺎﺭﻳﺎﺕ
ﺧﻄﺮ
ﺗﺤﺘﻮﻱﺟﻤﻴﻊﺃﺟﻬﺰﺓﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﺸﺨﺼﻴﺔﺍﻟﺘﻲﺗﻘﻮﻡﺷﺮﻛﺔLenovoﺑﺘﺼﻨﻴﻌﻬﺎﻋﻠﻰﺑﻄﺎﺭﻳﺔﺧﻠﻮﻳﺔﻓﻲﺣﺠﻢﺍﻟﻌﻤﻠﺔ
ﺍﻟﻤﻌﺪﻧﻴﺔﻟﺘﻮﻓﻴﺮﺍﻟﻄﺎﻗﺔﻟﺴﺎﻋﺔﺍﻟﻨﻈﺎﻡ.ﺑﺎﻹﺿﺎﻓﺔﺍﻟﻰﺫﻟﻚ،ﺗﻘﻮﻡﺍﻟﻌﺪﻳﺪﻣﻦﺍﻟﻤﻨﺘﺠﺎﺕﺍﻟﻨﻘﺎﻟﺔ،ﻋﻠﻰﺳﺒﻴﻞﺍﻟﻤﺜﺎﻝ،
ﺍﻟﺤﺎﺳﺒﺎﺕﺍﻟﻤﺤﻤﻮﻟﺔ،ﺑﺎﺳﺘﺨﺪﺍﻡﻣﺠﻤﻮﻋﺔﺍﻟﺒﻄﺎﺭﻳﺎﺕﺍﻟﺘﻲﻳﻤﻜﻦﺇﻋﺎﺩﺓﺷﺤﻨﻬﺎﻭﺫﻟﻚﻟﺘﻮﻓﻴﺮﺍﻟﻜﻬﺮﺑﺎﺀﻭﺍﻟﻄﺎﻗﺔﻓﻲ
ﺍﻟﺠﻬﺎﺯﻋﻨﺪﻣﺎﻳﻜﻮﻥﻟﻪﺍﻟﻨﻤﻂﺍﻟﻤﺤﻤﻮﻝ.ﺗﻢﺍﺧﺘﺒﺎﺭﺍﻟﺒﻄﺎﺭﻳﺎﺕﺍﻟﻤﺰﻭ
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ﺩﺓﻣﻦﻗﺒﻞﺷﺮﻛﺔLenovoﻟﻼﺳﺘﺨﺪﺍﻡﻣﻊﺍﻟﻤﻨﺘﺞ
ﺍﻟﺨﺎﺹﺑﻬﺎﻟﻠﺘﺄﻛﺪﻣﻦﺗﻮﺍﻓﻘﻬﺎﻭﻳﻨﺒﻐﻲﺍﺳﺘﺒﺪﺍﻟﻬﺎﺑﺎﻟﻘﻄﻊﺍﻟﻤﻌﺘﻤﺪﺓﻓﻘﻂ.
ﻻﻳﺪﻋﻢﻫﺬﺍﺍﻟﻨﻈﺎﻡﺍﻟﺒﻄﺎﺭﻳﺎﺕﻏﻴﺮﺍﻷﺻﻠﻴﺔﺍﻟﺘﻲﻟﻢﺗﺼﻨﻌﻬﺎﺷﺮﻛﺔLenovoﺃﻭﺗﺼﺮﺡﺑﻬﺎ.ﺳﻴﺴﺘﻤﺮﺍﻟﻨﻈﺎﻡﻓﻲ
ﺍﻟﻌﻤﻞ،ﻟﻜﻨﻪﻟﻦﻳﻘﻮﻡﺑﺸﺤﻦﺑﻄﺎﺭﻳﺎﺕﻏﻴﺮﻣﺼﺮﺡﺑﺎﺳﺘﺨﺪﺍﻣﻬﺎ.ﺗﻨﺒﻴﻪ:ﺗﺨﻠﻲﺷﺮﻛﺔLenovoﻣﺴﺌﻮﻟﻴﺘﻬﺎﻋﻦﺃﺩﺍﺀ
ﺍﻟﺒﻄﺎﺭﻳﺎﺕﻏﻴﺮﺍﻟﻤﺼﺮﺡﺑﻬﺎﺃﻭﺳﻤﺘﻬﺎ،ﻭﻻﺗﻌﺘﻤﺪﺃﻳﺔﺿﻤﺎﻧﺎﺕﻟﻸﻋﻄﺎﻝﺃﻭﺍﻟﺘﻠﻔﻴﺎﺕﺍﻟﻨﺎﺗﺠﺔﻋﻦﺍﺳﺘﺨﺪﺍﻣﻬﺎ.
ﻻﺗﺤﺎﻭﻝﻣﻄﻠﻘ
ً
ﺎﻓﺘﺢﺃﻱﺑﻄﺎﺭﻳﺔﺃﻭﺻﻴﺎﻧﺘﻬﺎ.ﻻﺗﻘﻢﺑﺴﺤﻖﺍﻟﺒﻄﺎﺭﻳﺎﺕ،ﺃﻭﺛﻘﺒﻬﺎ،ﺃﻭﺣﺮﻗﻬﺎ،ﺃﻭﻗﺼﺮﺩﺍﺋﺮﺓﺍﻟﻤﻮﺻﻼﺕ
ﺍﻟﻤﻌﺪﻧﻴﺔ.ﻻﺗﻌﺮ
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ﺽﺍﻟﺒﻄﺎﺭﻳﺔﻟﻠﻤﺎﺀﺃﻭﻷﻱﺳﻮﺍﺋﻞﺃﺧﺮﻯ.ﻻﺗﻘﻢﺑﺈﻋﺎﺩﺓﺷﺤﻦﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﺇﻻﻓﻲﺿﻮﺀﺍﻻﻟﺘﺰﺍﻡ
ﺍﻟﺘﺎﻡﺑﺎﻹﺭﺷﺎﺩﺍﺕﺍﻟﻤﺘﻀﻤﻨﺔﻓﻲﻭﺛﺎﺋﻖﺍﻟﻤﻨﺘﺞ.
ﻳﻤﻜﻦﺃﻥﻳﺆﺩﻱﺳﻮﺀﺍﺳﺘﻌﻤﺎﻝﺍﻟﺒﻄﺎﺭﻳﺔﺇﻟﻰﺍﺭﺗﻔﺎﻉﺩﺭﺟﺔﺣﺮﺍﺭﺗﻬﺎ،ﻭﻫﻮﻣﺎﻗﺪﻳﺆﺩﻱﺇﻟﻰ"ﺧﺮﻭﺝ"ﻏﺎﺯﺍﺕﺃﻭﻟﻬﺐ
ﻣﻦﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﺃﻭﺧﻠﻴﺔﺍﻟﺒﻄﺎﺭﻳﺔﺍﻟﻤﻌﺪﻧﻴﺔ.ﻓﻲﺣﺎﻟﺔﺗﻌﺮﺽﺍﻟﺒﻄﺎﺭﻳﺔﺍﻟﺨﺎﺻﺔﺑﻚﻟﻠﺘﻠﻒ،ﺃﻭﺇﺫﺍﻻﺣﻈﺖﺗﺴﺮﺏﺃﻱ
ﺳﻮﺍﺋﻞﻣﻦﺍﻟﺒﻄﺎﺭﻳﺔ،ﺃﻭﺗﺮﺍﻛﻢﻣﻮﺍﺩﻏﺮﻳﺒﺔﻋﻠﻰﻣﻮﺻﻼﺕﺍﻟﺒﻄﺎﺭﻳﺔ،ﺗﻮﻗﻒﻋﻦﺍﺳﺘﺨﺪﺍﻡﺍﻟﺒﻄﺎﺭﻳﺔﻭﺍﺣﺼﻞﻋﻠﻰ
ﺑﻄﺎﺭﻳﺔﺑﺪﻳﻠﺔﻣﻦﺟﻬﺔﺗﺼﻨﻴﻊﺍﻟﺒﻄﺎﺭﻳﺔ.
ﻗﺪﺗﺘﻌﺮﺽﺍﻟﺒﻄﺎﺭﻳﺎﺕﻟﻼﻧﺤﻼﻝﻓﻲﺣﺎﻟﺔﺗﺮﻛﻬﺎﺩﻭﻥﺍﺳﺘﺨﺪﺍﻡﻟﻔﺘﺮﺍﺕﺯﻣﻨﻴﺔﻃﻮﻳﻠﺔ.ﺑﺎﻟﻨﺴﺒﺔﻟﺒﻌﺾﺍﻟﺒﻄﺎﺭﻳﺎﺕﺍﻟﻘﺎﺑﻠﺔ
ﻹﻋﺎﺩﺓﺍﻟﺸﺤﻦ)ﻻﺳﻴﻤﺎﺑﻄﺎﺭﻳﺎﺕﺍﻟﻠﻴﺜﻴﻮﻡﺍﻷﻳﻮﻧﻴﺔ(،ﻳﺆﺩﻱﺗﺮﻙﺍﻟﺒﻄﺎﺭﻳﺔﺩﻭﻥﺍﺳﺘﺨﺪﺍﻡﻓﻲﺣﺎﻟﺔﻋﺪﻡﺍﻟﺸﺤﻦﺇﻟﻰﺗﺰﺍﻳﺪ
ﻣﺨﺎﻃﺮﺣﺪﻭﺙﻗﺼﺮﻟﺪﺍﺋﺮﺓﺍﻟﺒﻄﺎﺭﻳﺔ،ﻣﻤﺎﻗﺪﻳﺆﺩﻱﺇﻟﻰﺧﻔﺾﻋﻤﺮﺍﻟﺒﻄﺎﺭﻳﺔﺑﺎﻹﺿﺎﻓﺔﺍﻟﻰﺍﺣﺘﻤﺎﻝﺍﻟﺘﻌﺮﺽﻟﻤﺨﺎﻃﺮ
ﺗﺆﺛﺮﻋﻠﻰﺍﻟﺴﻼﻣﺔ.ﻻﺗﺘﺮﻙﺑﻄﺎﺭﻳﺎﺕﺍﻟﻠﻴﺜﻴﻮﻡﺍﻷﻳﻮﻧﻴﺔﺍﻟﻘﺎﺑﻠﺔﻹﻋﺎﺩﺓﺍﻟﺸﺤﻦﻏﻴﺮﻣﺸﺤﻮﻧﺔﺷﺤﻨ
ً
ﺎﻛﺎﻣﻼ
ً
ﺃﻭﻻﺗﻘﻢ
ﺑﺘﺨﺰﻳﻦﻫﺬﻩﺍﻟﺒﻄﺎﺭﻳﺎﺕﻓﻲﺣﺎﻟﺔﻋﺪﻡﺍﻟﺸﺤﻦ.
ﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀv

ﺍﻹﺷﻌﺎﺭﺍﻟﺨﺎﺹﺑﺎﻟﺒﻄﺎﺭﻳﺔﺍﻟﻘﺎﺑﻠﺔﻹﻋﺎﺩﺓﺍﻟﺸﺤﻦ
ﺧﻄﺮ
ﻻﺗﺤﺎﻭﻝﻓﻚﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﺃﻭﺗﻌﺪﻳﻠﻬﺎ.ﻗﺪﺗﺆﺩﻱﻣﺤﺎﻭﻟﺔﺍﻟﻘﻴﺎﻡﺑﻬﺬﺍﺍﻷﻣﺮﺇﻟﻰﺣﺪﻭﺙﺍﻧﻔﺠﺎﺭﺃﻭﺗﺴﺮﺏﺍﻟﺴﺎﺋﻞﻣﻦ
ﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔ.ﻻﻳﻐﻄﻲﺍﻟﻀﻤﺎﻥﺃﻱﺣﺰﻣﺔﺑﻄﺎﺭﻳﺔﺑﺨﻼﻑﺗﻠﻚﺍﻟﻤﺤﺪﺩﺓﻣﻦﻗﺒﻞﺷﺮﻛﺔLenovo،ﺃﻭﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔ
ﺍﻟﻤﻔﻜﻜﺔﺃﻭﺍﻟﻤﻌﺪﻟﺔ.
ﻓﻲﺣﺎﻟﺔﺍﺳﺘﺒﺪﺍﻝﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﺍﻟﻘﺎﺑﻠﺔﻹﻋﺎﺩﺓﺍﻟﺸﺤﻦﺑﺸﻜﻞﻏﻴﺮﺻﺤﻴﺢ،ﻗﺪﻳﺤﺪﺙﺍﻧﻔﺠﺎﺭ.ﺗﺤﺘﻮﻱﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔ
ﻋﻠﻰﻛﻤﻴﺔﺿﺌﻴﻠﺔﻣﻦﻣﻮﺍﺩﺿﺎﺭﺓ.ﻟﺘﻔﺎﺩﻱﺍﺣﺘﻤﺎﻝﺍﻹﺻﺎﺑﺔ:
•ﺍﺳﺘﺒﺪﻝﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﻓﻘﻂﺑﺒﻄﺎﺭﻳﺔﻣﻦﺍﻟﻨﻮﻉﺍﻟﺬﻱﺗﻮﺻﻲﺑﻪﺷﺮﻛﺔLenovo.
•ﻗﻢﺑﺈﺑﻌﺎﺩﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﻋﻦﺍﻟﻨﺎﺭ.
•ﻻﺗﻌﺮﺿﻬﺎﻟﻠﻤﺎﺀﺃﻭﺍﻷﻣﻄﺎﺭ.
•ﻻﺗﺤﺎﻭﻝﻓﻜﻬﺎ.
•ﻻﺗﻘﻢﺑﻘﺼﺮﺩﺍﺋﺮﺗﻬﺎ.
•ﺍﺣﺘﻔﻆﺑﻬﺎﺑﻌﻴﺪ
ً
ﺍﻋﻦﻣﺘﻨﺎﻭﻝﺍﻷﻃﻔﺎﻝ.
•ﻻﺗﻘﻢﺑﺈﻟﻘﺎﺀﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔ.
ﻻﺗﻘﻢﺑﺈﻟﻘﺎﺀﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﻓﻲﺍﻟﻘﻤﺎﻣﺔﺍﻟﺘﻲﻳﺘﻢﺍﻟﺘﺨﻠﺺﻣﻨﻬﺎﻓﻲﺍﻟﻤﻘﺎﻟﺐ.ﻋﻨﺪﺍﻟﺘﺨﻠﺺﻣﻦﺍﻟﺒﻄﺎﺭﻳﺔ،ﺍﻟﺘﺰﻡ
ﺑﺎﻟﻘﻮﺍﻧﻴﻦﺍﻟﻤﺤﻠﻴﺔﺃﻭﺍﻟﻠﻮﺍﺋﺢﺍﻟﺘﻨﻈﻴﻤﻴﺔ.
ﻳﺠﺐﺗﺨﺰﻳﻦﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﻓﻲﺩﺭﺟﺔﺣﺮﺍﺭﺓﺍﻟﻐﺮﻓﺔ،ﻣﻊﺷﺤﻨﻬﺎﺑﻨﺴﺒﺔﺗﺘﺮﺍﻭﺡﺑﻴﻦ30ﻭ50%ﺗﻘﺮﻳﺒ
ً
ﺎﻣﻦﺳﻌﺘﻬﺎ.
ﻧﻮﺻﻲﺑﺸﺤﻦﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔﺑﻮﺍﻗﻊﻣﺮﺓﻓﻲﺍﻟﻌﺎﻡﻟﻤﻨﻊﺯﻳﺎﺩﺓﺍﻟﺘﻔﺮﻳﻎ.
viﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ

ﺍﻹﺷﻌﺎﺭﺍﻟﺨﺎﺹﺑﺒﻄﺎﺭﻳﺔﺍﻟﻠﻴﺜﻴﻮﻡﺍﻟﺨﻠﻮﻳﺔﺑﺤﺠﻢﺍﻟﻌﻤﻠﺔﺍﻟﻤﻌﺪﻧﻴﺔ
ﺧﻄﺮ
ﻳﻤﻜﻦﻣﻮﺍﺟﻬﺔﺧﻄﺮﺍﻻﻧﻔﺠﺎﺭﺍﺫﺍﺗﻢﺍﺳﺘﺒﺪﺍﻝﺍﻟﺒﻄﺎﺭﻳﺔﺑﻄﺮﻳﻘﺔﻏﻴﺮﺻﺤﻴﺤﺔ.
ﻋﻨﺪﺗﻐﻴﻴﺮﺑﻄﺎﺭﻳﺔﺍﻟﻠﻴﺜﻴﻮﻡ،ﺍﺳﺘﺨﺪﻡﺑﻄﺎﺭﻳﺔﻣﻦﻧﻔﺲﺍﻟﻨﻮﻉﺃﻭﺑﻄﺎﺭﻳﺔﻣﻦﻧﻮﻉﻣﺘﻮﺍﻓﻖﺗﻮﺻﻲﺑﻪﺍﻟﺠﻬﺔﺍﻟﻤﺼﻨﻌﺔ.
ﺗﺤﺘﻮﻱﺍﻟﺒﻄﺎﺭﻳﺔﻋﻠﻰﻣﺎﺩﺓﺍﻟﻠﻴﺜﻴﻮﻡﻭﻗﺪﺗﻨﻔﺠﺮﺇﺫﺍﺗﻢﺍﺳﺘﺨﺪﺍﻣﻬﺎ،ﺃﻭﺍﻟﺘﻌﺎﻣﻞﻣﻌﻬﺎ،ﺃﻭﺍﻟﺘﺨﻠﺺﻣﻨﻬﺎﺑﻄﺮﻳﻘﺔﻏﻴﺮ
ﺳﻠﻴﻤﺔ.
ﻻﺗﻘﻢﺑﻤﺎﻳﻠﻲ:
•ﺇﻟﻘﺎﺀﺍﻟﺒﻄﺎﺭﻳﺔﺃﻭﻏﻤﺮﻫﺎﻓﻲﺍﻟﻤﺎﺀ
•ﺍﻟﺘﺴﺨﻴﻦﻷﻛﺜﺮﻣﻦ100°ﺩﺭﺟﺔﻣﺌﻮﻳﺔ)212°ﺩﺭﺟﺔﻓﻬﺮﻧﻬﺎﻳﺖ(
•ﺍﻻﺻﻼﺡﺃﻭﻣﺤﺎﻭﻟﺔﺍﻟﻔﻚ
ﻗﻢﺑﺎﻟﺘﺨﻠﺺﻣﻦﺍﻟﺒﻄﺎﺭﻳﺔﻋﻠﻰﺍﻟﻨﺤﻮﺍﻟﺬﻱﺗﺘﻄﻠﺒﻪﺍﻟﻘﻮﺍﻧﻴﻦﺍﻟﻤﺤﻠﻴﺔﺃﻭﺍﻟﻠﻮﺍﺋﺢﺍﻟﺘﻨﻈﻴﻤﻴﺔ.
ﺗﻨﻄﺒﻖﺍﻟﻌﺒﺎﺭﺓﺍﻟﺘﺎﻟﻴﺔﻋﻠﻰﺍﻟﻤﺴﺘﺨﺪﻣﻴﻦﺍﻟﻤﻮﺟﻮﺩﻳﻦﻓﻲﻭﻻﻳﺔﻛﺎﻳﻔﻮﺭﻧﻴﺎ،ﺍﻟﻮﻻﻳﺎﺕﺍﻟﻤﺘﺤﺪﺓﺍﻷﻣﺮﻳﻜﻴﺔ.
ﻣﻌﻠﻮﻣﺎﺕﻋﻦﻣﺎﺩﺓﺍﻟﺒﺮﻛﻠﻮﺭﺍﺕﻟﻜﺎﻟﻴﻔﻮﺭﻧﻴﺎ:
ﺍﻟﻤﻨﺘﺠﺎﺕﺍﻟﺘﻲﺗﺤﺘﻮﻱﻋﻠﻰﺑﻄﺎﺭﻳﺔﺍﻟﻠﻴﺜﻴﻮﻡCR)ﺛﺎﻧﻲﺃﻛﺴﻴﺪﺍﻟﻤﻨﺠﻨﻴﺰ(ﻗﺪﺗﺤﺘﻮﻱﻋﻠﻰﻣﺎﺩﺓﺍﻟﺒﺮﻛﻠﻮﺭﺍﺕ.
ﻣﻮﺍﺩﺍﻟﺒﻴﺮﻛﻠﻮﺭﻳﻚ-ﻗﺪﻳﻄﺒﻖﺍﻟﺘﻌﺎﻣﻞﺍﻟﺨﺎﺹ.ﺭﺍﺟﻊhttp://www.dtsc.ca.gov/hazardouswaste/
perchlorate.
ﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀvii

ﻣﻌﻠﻮﻣﺎﺕﺍﻟﺴﻼﻣﺔﺍﻟﺨﺎﺻﺔﺑﺎﻟﺘﻴﺎﺭﺍﻟﻜﻬﺮﺑﻲ
ﺧﻄﺮ
ﻳﺸﻜﻞﺍﻟﺘﻴﺎﺭﺍﻟﻜﻬﺮﺑﻲﺍﻟﺼﺎﺩﺭﻣﻦﻛﺒﻼﺕﺍﻟﻄﺎﻗﺔﻭﺍﻟﻬﻮﺍﺗﻒﻭﺍﻻﺗﺼﺎﻻﺕﺧﻄﻮﺭﺓﺑﺎﻟﻐﺔ.
ﻟﺘﻔﺎﺩﻱﻣﺨﺎﻃﺮﺍﻟﺘﻌﺮﺽﻟﺼﺪﻣﺎﺕﻛﻬﺮﺑﺎﺋﻴﺔ:
•ﻻﺗﺴﺘﺨﺪﻡﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﺨﺎﺹﺑﻚﺧﻼﻝﺃﺛﻨﺎﺀﻋﺎﺻﻔﺔﺑﺮﻗﻴﺔ.
•ﻻﺗﻘﻢﺑﺘﻮﺻﻴﻞﺃﻱﻛﺎﺑﻼﺕﺃﻭﻓﺼﻠﻬﺎﺃﻭﺍﻟﻘﻴﺎﻡﺑﺄﻱﻋﻤﻠﻴﺎﺕﺗﺮﻛﻴﺐﺃﻭﺻﻴﺎﻧﺔﺃﻭﺇﻋﺎﺩﺓﺗﻜﻮﻳﻦﻟﻬﺬﺍﺍﻟﻤﻨﺘﺞﺃﺛﻨﺎﺀ
ﺍﻟﻌﻮﺍﺻﻒﺍﻟﻜﻬﺮﺑﻴﺔ.
•ﻗﻢﺑﺘﻮﺻﻴﻞﺟﻤﻴﻊﺃﺳﻼﻙﺍﻟﻄﺎﻗﺔﺑﻤﺄﺧﺬﻛﻬﺮﺑﺎﺋﻲﺗﻢﺗﻮﺻﻴﻠﻪﻭﺗﺄﺭﻳﻀﻪﺑﺸﻜﻞﺳﻠﻴﻢ.
•ﻗﻢﺑﺘﻮﺻﻴﻞﺃﻱﺟﻬﺎﺯﺳﻴﺘﻢﺗﻮﺻﻴﻠﻪﺑﻬﺬﺍﺍﻟﻤﻨﺘﺞﺑﻤﻘﺎﺑﺲﺗﻢﺗﻮﺻﻴﻠﻬﺎﺑﺸﻜﻞﺳﻠﻴﻢ.
•ﻣﺘﻰﺃﻣﻜﻦ،ﺍﺳﺘﺨﺪﻡﻳﺪ
ً
ﺍﻭﺍﺣﺪﺓﻓﻘﻂﻟﺘﻮﺻﻴﻞﻛﺒﻼﺕﺍﻹﺷﺎﺭﺓﺃﻭﻓﺼﻠﻬﺎ.
•ﻻﺗﻘﻢﻣﻄﻠﻘ
ً
ﺎﺑﺘﺸﻐﻴﻞﺃﻱﺟﻬﺎﺯﻓﻲﺣﺎﻟﺔﻭﺟﻮﺩﺣﺮﻳﻖﺃﻭﻣﺎﺀﺃﻭﺗﻠﻒﺑﺎﻟﻤﻜﻮﻧﺎﺕ.
•ﺍﻓﺼﻞﺃﺳﻼﻙﺍﻟﻄﺎﻗﺔﺍﻟﻤﺘﺼﻠﺔ،ﻭﺣﺰﻣﺔﺍﻟﺒﻄﺎﺭﻳﺔ،ﻭﺟﻤﻴﻊﺍﻟﻜﺒﻼﺕﻗﺒﻞﻓﺘﺢﺃﻏﻄﻴﺔﺍﻷﺟﻬﺰﺓ،ﻣﺎﻟﻢﺗﺮﺩﺇﺭﺷﺎﺩﺍﺕ
ﺑﺨﻼﻑﺫﻟﻚﻓﻲﺇﺟﺮﺍﺀﺍﺕﺍﻟﺘﺮﻛﻴﺐﻭﺍﻟﺘﻜﻮﻳﻦ.
•ﻻﺗﺴﺘﺨﺪﻡﺍﻟﺤﺎﺳﺐﺣﺘﻰﻳﺘﻢﺍﺣﺘﻮﺍﺀﻛﺎﻓﺔﺍﻷﺟﺰﺍﺀﺍﻟﺪﺍﺧﻠﻴﺔﻓﻲﻣﻜﺎﻧﻬﺎ.ﻻﺗﺴﺘﺨﺪﻡﺍﻟﺤﺎﺳﻮﺏﻋﻨﺪﻣﺎﺗﻜﻮﻥﺍﻷﺟﺰﺍﺀ
ﻭﺍﻟﺪﻭﺍﺋﺮﺍﻟﺪﺍﺧﻠﻴﺔﻣﻜﺸﻮﻓﺔ.
ﺧﻄﺮ
•ﻗﻢﺑﺘﻮﺻﻴﻞﺍﻟﻜﺒﻼﺕﻭﻓﺼﻠﻬﺎﻋﻠﻰﺍﻟﻨﺤﻮﺍﻟﻤﻮﺿﺢﻓﻲﺍﻹﺟﺮﺍﺀﺍﺕﺍﻟﺘﺎﻟﻴﺔﻋﻨﺪﺗﺮﻛﻴﺐﺍﻷﻏﻄﻴﺔ،ﺃﻭﺗﺤﺮﻳﻜﻬﺎ،ﺃﻭ
ﻓﺘﺤﻬﺎﻋﻠﻰﻫﺬﺍﺍﻟﻤﻨﺘﺞﺃﻭﺍﻷﺟﻬﺰﺓﺍﻟﻤﺘﺼﻠﺔﺑﻪ.
ﻟﻼﺗﺼﺎﻝ:
١.ﻗﻢﺑﺈﻳﻘﺎﻑﺗﺸﻐﻴﻞﻛﻞﺷﻲء.
٢.ﺃﻭﻻ
ً
،ﻗﻢﺑﺘﻮﺻﻴﻞﺟﻤﻴﻊﺍﻟﻜﺒﻼﺕﺑﺎﻷﺟﻬﺰﺓ.
٣.ﻗﻢﺑﺘﻮﺻﻴﻞﻛﺒﻼﺕﺍﻹﺷﺎﺭﺓﺑﺎﻟﻤﻮﺻﻼﺕ.
٤.ﻗﻢﺑﺘﻮﺻﻴﻞﺃﺳﻼﻙﺍﻟﻄﺎﻗﺔﺑﺎﻟﻤﻘﺎﺑﺲ.
٥.ﻗﻢﺑﺘﺸﻐﻴﻞﺍﻷﺟﻬﺰﺓ.
ﻟﻠﻔﺼﻞ:
١.ﻗﻢﺑﺈﻳﻘﺎﻑﺗﺸﻐﻴﻞﻛﻞﺷﻲء.
٢.ﺃﻭﻻ
ً
،ﺍﻧﺰﻉﺃﺳﻼﻙﺍﻟﻄﺎﻗﺔﻣﻦﺍﻟﻤﻘﺎﺑﺲ.
٣.ﺍﻧﺰﻉﻛﺒﻼﺕﺍﻹﺷﺎﺭﺓﻣﻦﺍﻟﻤﻮﺻﻼﺕ.
٤.ﺍﻧﺰﻉﺟﻤﻴﻊﺍﻟﻜﺒﻼﺕﻣﻦﺍﻷﺟﻬﺰﺓ.
ﻳﺠﺐﻓﺼﻞﺳﻠﻚﺍﻟﻜﻬﺮﺑﺎﺀﻋﻦﺍﻟﻤﺨﺮﺝﺍﻟﺤﺎﺋﻄﻲﺃﻭﺍﻟﻤﻘﺒﺲﻗﺒﻞﺍﻟﺒﺪﺀﻓﻲﺗﺮﻛﻴﺐﺑﺎﻗﻲﺍﻟﻜﺎﺑﻼﺕﺍﻟﻜﻬﺮﺑﺎﺋﻴﺔﺍﻟﻤﺘﺼﻠﺔ
ﺑﺎﻟﺤﺎﺳﺐ.
ﻳﻤﻜﻦﺇﻋﺎﺩﺓﺗﻮﺻﻴﻞﺳﻠﻚﺍﻟﻄﺎﻗﺔﺑﺎﻟﻤﻘﺒﺲﺍﻟﺤﺎﺋﻄﻲﺃﻭﺍﻟﻤﻘﺒﺲﻓﻘﻂﺑﻌﺪﺗﻮﺻﻴﻞﺟﻤﻴﻊﺍﻟﻜﺒﻼﺕﺍﻟﻜﻬﺮﺑﻴﺔﺍﻷﺧﺮﻯ
ﺑﺎﻟﻜﻤﺒﻴﻮﺗﺮ.
viiiﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ

ﺑﻴﺎﻥﺗﻮﺍﻓﻖﻣﻨﺘﺠﺎﺕﺍﻟﻠﻴﺰﺭ
ﺗﺤﺬﻳﺮ:
ﻋﻨﺪﺗﺜﺒﻴﺖﻣﻨﺘﺠﺎﺕﺍﻟﻠﻴﺰﺭ)ﻣﺜﻞﺃﻗﺮﺍﺹCD-ROMﺃﻭﻣﺤﺮﻛﺎﺕﺗﺸﻐﻴﻞﺃﻗﺮﺍﺹDVDﺃﻭﺃﺟﻬﺰﺓﺍﻷﻟﻴﺎﻑﺍﻟﺒﺼﺮﻳﺔﺃﻭ
ﺍﻟﻨﻮﺍﻗﻞ(،ﻻﺣﻆﻣﺎﻳﻠﻲ:
•ﻻﺗﻘﻢﺑﻨﺰﻉﺍﻟﻐﻄﺎﺀ.ﻗﺪﻳﻨﺘﺞﻋﻦﻧﺰﻉﻏﻄﺎﺀﻣﻨﺘﺞﻟﻴﺰﺭﺍﻟﺘﻌﺮﺽﻷﺷﻌﺔﻟﻴﺰﺭﻓﻲﻣﻨﺘﻬﻰﺍﻟﺨﻄﻮﺭﺓ.ﻻﺗﻮﺟﺪﺃﺟﺰﺍﺀ
ﻳﻤﻜﻦﺻﻴﺎﻧﺘﻬﺎﺩﺍﺧﻞﺍﻟﺠﻬﺎﺯ.
•ﻗﺪﻳﻨﺘﺞﻋﻦﺍﺳﺘﺨﺪﺍﻡﻣﻔﺎﺗﻴﺢﺃﻭﺗﻨﻔﻴﺬﻋﻤﻠﻴﺎﺕﺿﺒﻂﺃﻭﺍﺟﺮﺍﺀﺍﺕﺑﻄﺮﻳﻘﺔﻣﺨﺘﻠﻔﺔﻋﻤﺎﻫﻮﻣﺤﺪﺩﻫﻨﺎﺍﻟﺘﻌﺮﺽﻷﺷﻌﺔ
ﻟﻴﺰﺭﻓﻲﻣﻨﺘﻬﻰﺍﻟﺨﻄﻮﺭﺓ.
ﺧﻄﺮ
ﺗﺤﺘﻮﻱﺑﻌﺾﻣﻨﺘﺠﺎﺕﺍﻟﻠﻴﺰﺭﻋﻠﻰﺻﻤﺎﻡﺛﻨﺎﺋﻲﻟﻴﺰﺭﻱﻣﻀﻤﻦﻣﻦClass 3AﺃﻭClass 3B.ﻻﺣﻆﻣﺎﻳﻠﻲ.
ﺗﻨﺒﻌﺚﺃﺷﻌﺔﻟﻴﺰﺭﻋﻨﺪﺍﻟﻔﺘﺢ.ﻻﺗﺤﺪﻕﻓﻲﺍﻟﺸﻌﺎﻉﻭﻻﺗﻨﻈﺮﺑﻄﺮﻳﻘﺔﻣﺒﺎﺷﺮﺓﺑﺎﺳﺘﺨﺪﺍﻡﺃﺩﻭﺍﺕﺑﺼﺮﻳﺔﻭﺗﺠﻨﺐﺍﻟﺘﻌﺮﺽ
ﺍﻟﻤﺒﺎﺷﺮﻟﻠﺸﻌﺎﻉ.
ﻗﻢﺑﺤﻔﻆﻫﺬﻩﺍﻹﺭﺷﺎﺩﺍﺕ.
ﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀix

xﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ

ﺍﻟﻔﺼﻞ١.ﺍﻳﺠﺎﺩﺍﻟﻤﻌﻠﻮﻣﺎﺕ
ﺗﺤﺪﻳﺪﻣﻮﻗﻊﻣﻌﻠﻮﻣﺎﺕﺿﻤﺎﻥLenovoﺍﻟﻤﺤﺪﻭﺩ
ﺗﺘﻮﻓﺮﻣﻌﻠﻮﻣﺎﺕﺿﻤﺎﻥLenovoﺍﻟﻤﺤﺪﻭﺩﺑﺎﻟﻤﻮﻗﻊ:
http://www.lenovo.com/warranty/llw_02
ﻣﻮﻗﻊLenovoﻋﻠﻰﺷﺒﻜﺔﺍﻹﻧﺘﺮﻧﺖ(http://www.lenovo.com)
ﻳﻮﻓﺮﻣﻮﻗﻊﺍﻟﻮﻳﺐﺍﻟﺨﺎﺹﺑﺸﺮﻛﺔLenovoﺃﺣﺪﺙﺍﻟﻤﻌﻠﻮﻣﺎﺕﻭﺍﻟﺨﺪﻣﺎﺕﺍﻟﺘﻲﺗﺴﺎﻋﺪﻙﻋﻠﻰﺷﺮﺍﺀﺍﻟﻜﻤﺒﻴﻮﺗﺮﻭﺗﺤﺪﻳﺜﻪ
ﻭﺻﻴﺎﻧﺘﻪ.ﻳﻤﻜﻨﻚﺃﻳﻀﺎﺍﻟﻘﻴﺎﻡﺑﺎﻟﺘﺎﻟﻲ:
•ﺍﻟﺘﺠﻮﻝﻟﺸﺮﺍﺀﺃﺟﻬﺰﺓﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﻤﺤﻤﻮﻟﺔﻭﺃﺟﻬﺰﺓﻛﻤﺒﻴﻮﺗﺮﺳﻄﺢﺍﻟﻤﻜﺘﺐﻭﻭﺣﺪﺍﺕﻋﺮﺽﻭﻭﺣﺪﺍﺕﺇﺭﺳﺎﻝ
ﻭﺍﻟﺘﺤﺪﻳﺜﺎﺕﻭﺍﻟﻜﻤﺎﻟﻴﺎﺕﺍﻟﺨﺎﺻﺔﺑﺎﻟﺤﺎﺳﺐﺍﻟﺨﺎﺹﺑﻚ،ﺑﺈﻻﺿﺎﻓﺔﺇﻟﻰﺑﻌﺾﺍﻟﻌﺮﻭﺽﺍﻟﺨﺎﺻﺔ.
•ﺷﺮﺍﺀﺧﺪﻣﺎﺕﺇﺿﺎﻓﻴﺔ،ﻣﺜﻞﺩﻋﻢﺍﻷﺟﻬﺰﺓ،ﻭﺃﻧﻈﻤﺔﺍﻟﺘﺸﻐﻴﻞ،ﻭﺑﺮﺍﻣﺞﺍﻟﺘﻄﺒﻴﻘﺎﺕ،ﻭﺇﻋﺪﺍﺩﺍﻟﺸﺒﻜﺎﺕﻭﺗﻜﻮﻳﻨﻬﺎ،ﻭﻋﻤﻠﻴﺎﺕ
ﺍﻟﺘﺜﺒﻴﺖﺍﻟﻤﺨﺼﺼﺔ.
•ﺷﺮﺍﺀﺍﻟﺘﺤﺪﻳﺜﺎﺕﻭﺧﺪﻣﺎﺕﺇﺻﻼﺡﺍﻷﺟﻬﺰﺓﺍﻟﻤﻮﺳﻌﺔ.
ﻣﻮﻗﻊﻭﻳﺐﺩﻋﻢLenovo
ﺗﺘﻮﻓﺮﻣﻌﻠﻮﻣﺎﺕﺍﻟﺪﻋﻢﺍﻟﺘﻘﻨﻲﻋﻠﻰﻣﻮﻗﻊﻭﻳﺐﺩﻋﻢLenovoﻋﻠﻰ:
http://www.lenovo.com/support
ﻳﺘﻢﺗﺤﺪﻳﺚﻣﻮﻗﻊﺍﻟﻮﻳﺐﻫﺬﺍﺑﺄﺣﺪﺙﻣﻌﻠﻮﻣﺎﺕﺍﻟﺪﻋﻢﻣﺜﻞﻣﺎﻳﻠﻲ:
•ﺑﺮﺍﻣﺞﺍﻟﺘﺸﻐﻴﻞﻭﺍﻟﺒﺮﺍﻣﺞ
•ﺍﻟﺤﻠﻮﻝﺍﻟﺘﺸﺨﻴﺼﻴﺔ
•ﺿﻤﺎﻥﺍﻟﻤﻨﺘﺞﻭﺍﻟﺼﻴﺎﻧﺔ
•ﺗﻔﺎﺻﻴﻞﺍﻟﻤﻨﺘﺞﻭﺍﻷﺟﺰﺍﺀ
•ﺃﺩﻟﺔﺍﻟﻤﺴﺘﺨﺪﻣﻴﻦ
•ﻗﺎﻋﺪﺓﺍﻟﻤﻌﺎﺭﻑﻭﺍﻷﺳﺌﻠﺔﺍﻟﻤﺘﺪﺍﻭﻟﺔ
ﺗﺴﺠﻴﻞﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﺨﺎﺻﺔﺑﺤﺎﺳﺒﻚ
ﺇﻥﺗﺴﺠﻴﻞﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﺨﺎﺻﺔﺑﺤﺎﺳﺒﻚﻳﻤﻜﻦﺃﻥﻳﻜﻮﻥﻣﻔﻴﺪﺍﻓﻲﺣﺎﻝﺿﺮﻭﺭﺓﺻﻴﺎﻧﺔﺍﻟﻜﻤﺒﻴﻮﺗﺮ.ﺳﻴﻄﻠﺐﻣﻨﻚﻋﺎﺩﺓﻓﻨﻴﻮ
ﺍﻟﺨﺪﻣﺔﺇﺩﺧﺎﻝﺗﻠﻚﺍﻟﻤﻌﻠﻮﻣﺎﺕ.
© Copyright Lenovo 2011
١

ﻳﺘﻢﻭﺿﻊﻧﻮﻉﺍﻵﻟﺔﻭﺍﻟﻤﻮﺩﻳﻞﻭﺍﻟﺮﻗﻢﺍﻟﻤﺘﺴﻠﺴﻞﻋﻠﻰﺍﻟﻜﻤﺒﻴﻮﺗﺮ.ﺍﺳﺘﺨﺪﻡﺍﻟﺠﺪﻭﻝﺍﻟﺘﺎﻟﻲﻓﻲﺗﺴﺠﻴﻞﻫﺬﻩﺍﻟﻤﻌﻠﻮﻣﺎﺕ.
ﺍﺳﻢﺍﻟﻤﻨﺘﺞ
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ﻧﻮﻉﻭﻃﺮﺍﺯﺍﻟﺠﻬﺎﺯ
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ﺍﻟﺮﻗﻢﺍﻟﻤﺘﺴﻠﺴﻞ(S/N)
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ﺗﺎﺭﻳﺦﺍﻟﺸﺮﺍﺀ
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ﻳﻤﻜﻨﻚﺗﺴﺠﻴﻞﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﺨﺎﺹﺑﻚﺑﺎﺗﺒﺎﻉﺍﻟﺘﻌﻠﻴﻤﺎﺕﻋﻠﻰ:
http://www.lenovo.com/register
ﺑﻤﺠﺮﺩﺗﺴﺠﻴﻞﺍﻟﻜﻤﺒﻴﻮﺗﺮ،ﺗﺤﺼﻞﻋﻠﻰﺍﻟﻤﺰﺍﻳﺎﺍﻟﺘﺎﻟﻴﺔ:
•ﺧﺪﻣﺔﺃﺳﺮﻉﻋﻨﺪﻃﻠﺐﺍﻟﺤﺼﻮﻝﻋﻠﻰﻣﺴﺎﻋﺪﺓ
•ﺇﻋﻼﻡﺗﻠﻘﺎﺋﻲﺑﺎﻟﺒﺮﺍﻣﺞﺍﻟﻤﺠﺎﻧﻴﺔﻭﺍﻟﻌﺮﻭﺽﺍﻟﺘﺮﻭﻳﺠﻴﺔﺍﻟﺨﺎﺻﺔ
٢ﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ

ﺍﻟﻔﺼﻞ٢.ﺍﻟﺤﺼﻮﻝﻋﻠﻰﺍﻟﻤﺴﺎﻋﺪﺓﻭﺍﻟﺨﺪﻣﺔ
ﺍﻟﺤﺼﻮﻝﻋﻠﻰﺍﻟﻤﺴﺎﻋﺪﺓﻭﺍﻟﺨﺪﻣﺔ
ﻓﻲﺣﺎﻟﺔﺍﻟﺤﺎﺟﺔﺇﻟﻰﻣﺴﺎﻋﺪﺓﺃﻭﺧﺪﻣﺔﺃﻭﺩﻋﻢﻓﻨﻲ،ﺃﻭﻛﻨﺖﺗﺮﻳﺪﻓﻘﻂﺍﻟﺤﺼﻮﻝﻋﻠﻰﻣﺰﻳﺪﻣﻦﺍﻟﻤﻌﻠﻮﻣﺎﺕﻋﻦﺃﺟﻬﺰﺓ
ﻛﻤﺒﻴﻮﺗﺮThinkPadﺍﻟﺪﻓﺘﺮﻳﺔ،ﻓﺴﺘﺠﺪﻣﺠﻤﻮﻋﺔﻣﺼﺎﺩﺭﻣﺘﻨﻮﻋﺔﻣﺘﺎﺣﺔﻣﻦﺷﺮﻛﺔLenovoﻟﻤﺴﺎﻋﺪﺗﻚ.ﻳﺤﺘﻮﻱﻫﺬﺍ
ﺍﻟﻘﺴﻢﻋﻠﻰﻣﻌﻠﻮﻣﺎﺕﺗﺸﻴﺮﺇﻟﻰﺍﻟﻤﻮﺍﻗﻊﺍﻟﺘﻲﻳﻤﻜﻨﻚﺍﻻﻧﺘﻘﺎﻝﺇﻟﻴﻬﺎﻟﻠﺤﺼﻮﻝﻋﻠﻰﻣﺰﻳﺪﻣﻦﺍﻟﻤﻌﻠﻮﻣﺎﺕﻋﻦﺃﺟﻬﺰﺓﻛﻤﺒﻴﻮﺗﺮ
ThinkPadﺍﻟﺪﻓﺘﺮﻳﺔﻭﺍﻟﺨﻄﻮﺍﺕﺍﻟﺘﻲﺗﻘﻮﻡﺑﻬﺎﻋﻨﺪﻣﻮﺍﺟﻬﺔﻣﺸﻜﻠﺔﻣﻊﺍﻟﻜﻤﺒﻴﻮﺗﺮﻟﺪﻳﻚﻭﻣﻦﻳﺠﺐﺍﻻﺗﺼﺎﻝﺑﻪﻋﻨﺪ
ﺿﺮﻭﺭﺓﺍﻟﺤﺼﻮﻝﻋﻠﻰﺧﺪﻣﺔ.
ﻣﺠﻤﻮﻋﺔﺧﺪﻣﺎﺕMicrosoft®
ﻫﻲﺃﺣﺪﺙﻣﺼﺪﺭﺑﺮﻣﺠﻲﻟﻠﺤﺼﻮﻝﻋﻠﻰﺗﺤﺪﻳﺜﺎﺕﻣﻨﺘﺞWindows.ﻭﻫﻲﻣﺘﻮﻓﺮﺓﻣﻦ
ﺧﻼﻝﺍﻟﺘﻨﺰﻳﻞﻋﺒﺮﺷﺒﻜﺔﺍﻟﻮﻳﺐ)ﻗﺪﻳﺘﻢﺍﺣﺘﺴﺎﺏﺭﺳﻮﻡﺍﺗﺼﺎﻝ(ﺃﻭﻋﺒﺮﻗﺮﺹ.ﻟﻠﺤﺼﻮﻝﻋﻠﻰﻣﻌﻠﻮﻣﺎﺕﺃﻛﺜﺮﺗﺤﺪﻳﺪ
ً
ﺍ
ﻭﻟﻤﻌﺮﻓﺔﺍﻟﻤﺰﻳﺪﻋﻦﺍﻟﺮﻭﺍﺑﻂ،ﺑﺮﺟﺎﺀﺯﻳﺎﺭﺓﻣﻮﻗﻊﺍﻟﻮﻳﺐﺍﻟﺨﺎﺹﺑﺸﺮﻛﺔMicrosoft http://www.microsoft.com.
ﺗﻘﺪﻡﺷﺮﻛﺔLenovoﺩﻋﻤ
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ﺎﻓﻨﻴ
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ﺎﻣﺘﻮﺍﺻﻼ
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ﺑﺪﺀ
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ﺍﻣﻦﺍﻟﺘﺮﻛﻴﺐﻭﺍﻷﺳﺌﻠﺔﺍﻟﻤﺘﻌﻠﻘﺔﺑﻪﻭﻣﺠﻤﻮﻋﺎﺕﺑﺮﺍﻣﺞﺍﻟﺨﺪﻣﺔﻟﻤﻨﺘﺠﺎﺕ
Microsoft Windowsﺍﻟﺘﻲﺳﺒﻖﺗﺜﺒﻴﺘﻬﺎ.ﻟﻠﺤﺼﻮﻝﻋﻠﻰﻣﺰﻳﺪﻣﻦﺍﻟﻤﻌﻠﻮﻣﺎﺕ،ﺭﺟﺎﺀﺍﻻﺗﺼﺎﻝﺑﻤﺮﻛﺰﺩﻋﻢﺍﻟﻌﻤﻼﺀ
ﺑﺮﻗﻢ/ﺃﺭﻗﺎﻡﺍﻟﻬﺎﺗﻒﺍﻟﻤﺴﺮﻭﺩﺓﻓﻲ"ﻗﺎﺋﻤﺔﺃﺭﻗﺎﻡﺍﻟﻬﻮﺍﺗﻒﺣﻮﻝﺍﻟﻌﺎﻟﻢ"ﻋﻠﻰﺍﻟﺼﻔﺤﺔ٥.ﻗﺪﺗﺴﺮﻱﺑﻌﺾﺍﻟﺮﺳﻮﻡ.
ﺍﻟﺤﺼﻮﻝﻋﻠﻰﻣﺴﺎﻋﺪﺓﻋﻠﻰﺷﺒﻜﺔﺍﻟﻮﻳﺐ
ﻳﻤﻜﻨﻚﺃﻳﻀ
ً
ﺎﺍﻟﻌﺜﻮﺭﻋﻠﻰﻣﻌﻠﻮﻣﺎﺕﺍﻟﺪﻋﻢﻟﻜﻤﺒﻴﻮﺗﺮThinkPadﺍﻟﺪﻓﺘﺮﻱﻟﺪﻳﻚﻣﻦﺧﻼﻝﻣﻮﻗﻊﺍﻟﻮﻳﺐhttp://www.
lenovo.com/support.ﺍﺑﺤﺚﻓﻲﻫﺬﺍﺍﻟﻤﻮﻗﻊﻟﻤﻌﺮﻓﺔﻛﻴﻔﻴﺔﺣﻞﺍﻟﻤﺸﻜﻼﺕﻭﺇﻳﺠﺎﺩﻃﺮﻕﺟﺪﻳﺪﺓﻻﺳﺘﺨﺪﺍﻡﺍﻟﻜﻤﺒﻴﻮﺗﺮ
ﻟﺪﻳﻚﻭﻣﻌﺮﻓﺔﺍﻟﻤﺰﻳﺪﻋﻦﺍﻟﺨﻴﺎﺭﺍﺕﺍﻟﺘﻲﻳﻤﻜﻦﺃﻥﺗﺴﻬﻞﺍﻟﻌﻤﻞﻣﻊﻛﻤﺒﻴﻮﺗﺮThinkPadﺍﻟﻤﺤﻤﻮﻝﻟﺪﻳﻚ.
ﺍﻻﺗﺼﺎﻝﺑﻤﺮﻛﺰﺩﻋﻢﺍﻟﻌﻤﻼﺀ
ﺇﺫﺍﺣﺎﻭﻟﺖﺗﺼﺤﻴﺢﺍﻟﻤﺸﻜﻠﺔﺑﻨﻔﺴﻚ،ﻭﻛﻨﺖﺑﺤﺎﺟﺔﻟﻤﺴﺎﻋﺪﺓﻭﺫﻟﻚﺃﺛﻨﺎﺀﻓﺘﺮﺓﺍﻟﻀﻤﺎﻥ،ﻓﻴﻤﻜﻨﻚﺍﻟﺤﺼﻮﻝﻋﻠﻰﺍﻟﻤﺴﺎﻋﺪﺓ
ﻭﺍﻟﻤﻌﻠﻮﻣﺎﺕﺑﻮﺍﺳﻄﺔﺍﻟﻬﺎﺗﻒﻣﻦﺧﻼﻝﻣﺮﻛﺰﺩﻋﻢﺍﻟﻌﻤﻼﺀ.ﺗﺘﻮﻓﺮﺍﻟﺨﺪﻣﺎﺕﺍﻟﺘﺎﻟﻴﺔﺃﺛﻨﺎﺀﻓﺘﺮﺓﺍﻟﻀﻤﺎﻥ:
•ﺗﺤﺪﻳﺪﺍﻟﻤﺸﻜﻠﺔ-ﻳﺘﻮﻓﺮﺍﻷﻓﺮﺍﺩﺍﻟﻌﺎﻣﻠﻮﻥﺍﻟﻤﺪﺭﺑﻮﻥﻟﻤﺴﺎﻋﺪﺗﻚﻋﻠﻰﺗﺤﺪﻳﺪﻣﺎﺇﺫﺍﻛﺎﻧﺖﻟﺪﻳﻚﻣﺸﻜﻠﺔﺑﺎﻟﺠﻬﺎﺯﻭﺗﺤﺪﻳﺪ
ﺍﻹﺟﺮﺍﺀﺍﻟﻼﺯﻡﻟﺤﻞﺍﻟﻤﺸﻜﻠﺔ.
•ﺇﺻﻼﺡﺃﺟﻬﺰﺓLenovo-ﺇﺫﺍﺗﻢﺗﺤﺪﻳﺪﺃﻥﺍﻟﻤﺸﻜﻠﺔﻧﺘﻴﺠﺔﻷﺟﻬﺰﺓﻻﻳﺰﺍﻝﻳﺴﺮﻱﻋﻠﻴﻬﺎﺍﻟﻀﻤﺎﻥ،ﻓﺴﻴﻜﻮﻥﻣﻮﻇﻔﻲ
ﺍﻟﺨﺪﻣﺔﺍﻟﻤﺪﺭﺑﻴﻦﻣﺘﺎﺣﻴﻦﻟﺘﻘﺪﻳﻢﻣﺴﺘﻮﻯﺍﻟﺨﺪﻣﺔﺍﻟﺴﺎﺭﻱ.
•ﺇﺩﺍﺭﺓﺍﻟﺘﻐﻴﻴﺮﺍﻟﻬﻨﺪﺳﻲ-ﻓﻲﺑﻌﺾﺍﻷﺣﻴﺎﻥ،ﻗﺪﺗﻜﻮﻥﻫﻨﺎﻙﺗﻐﻴﻴﺮﺍﺕﻳﻠﺰﻡﺗﻨﻔﻴﺬﻫﺎﺑﻌﺪﺑﻴﻊﺍﻟﻤﻨﺘﺞ.ﺳﺘﻘﻮﻡﺷﺮﻛﺔ
Lenovoﺃﻭﺍﻟﻤﻮﺯﻉﻟﺪﻳﻚ،ﺇﺫﺍﻛﺎﻥﻣﺼﺮﺡﻟﻪﻣﻦﺷﺮﻛﺔLenovo،ﺑﻌﻤﻞﺍﻟﺘﻐﻴﻴﺮﺍﺕﺍﻟﻬﻨﺪﺳﻴﺔ(ECs)ﺍﻟﻤﺘﺎﺣﺔﺍﻟﺘﻲ
ﺗﻨﻄﺒﻖﻋﻠﻰﺍﻟﺠﻬﺎﺯ.
ﻟﻦﻳﺘﻢﺗﻐﻄﻴﺔﺍﻟﺒﻨﻮﺩﺍﻟﺘﺎﻟﻴﺔ:
•ﺍﺳﺘﺒﺪﺍﻝﺃﻭﺍﺳﺘﺨﺪﺍﻡﺍﻷﺟﺰﺍﺀﺍﻟﺘﻲﻟﻢﻳﺘﻢﺗﺼﻨﻴﻌﻬﺎﻣﻦﺃﺟﻞﺃﻭﺑﻮﺍﺳﻄﺔﺷﺮﻛﺔLenovoﺃﻭﺃﺟﺰﺍﺀLenovoﺍﻟﺘﻲﻻ
ﻳﺴﺮﻱﻋﻠﻴﻬﺎﺍﻟﻀﻤﺎﻥ
© Copyright Lenovo 2011
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ﻣﻼﺣﻈﺔ:ﺗﺤﺘﻮﻱﻛﻞﺍﻷﺟﺰﺍﺀﺍﻟﺘﻲﻟﻬﺎﺿﻤﺎﻥﻋﻠﻰﻛﻮﺩﺗﻌﺮﻳﻒﻣﻦ7-ﺣﺮﻭﻑﺑﺎﻟﻨﺴﻖFRU XXXXXXX.
•ﺍﻟﺘﻌﺮﻑﻋﻠﻰﻣﺼﺎﺩﺭﻣﺸﻜﻼﺕﺍﻟﺒﺮﺍﻣﺞ
•ﺗﻜﻮﻳﻦBIOSﻛﺠﺰﺀﻣﻦﻋﻤﻠﻴﺔﺍﻟﺘﺜﺒﻴﺖﺃﻭﺍﻟﺘﺮﻗﻴﺔ
•ﺇﺟﺮﺍﺀﻋﻤﻠﻴﺎﺕﺗﻐﻴﻴﺮﺃﻭﺗﻌﺪﻳﻞﺃﻭﺗﺮﻗﻴﺔﻟﺒﺮﺍﻣﺞﺗﺸﻐﻴﻞﺍﻷﺟﻬﺰﺓ
•ﺗﺮﻛﻴﺐﻭﺻﻴﺎﻧﺔﺃﻧﻈﻤﺔﺗﺸﻐﻴﻞﺷﺒﻜﺎﺕﺍﻻﺗﺼﺎﻻﺕ(NOS)
•ﺗﺜﺒﻴﺖﺑﺮﺍﻣﺞﺍﻟﺘﻄﺒﻴﻘﺎﺕﻭﺻﻴﺎﻧﺘﻬﺎ
ﻟﺘﺤﺪﻳﺪﻣﺎﺇﺫﺍﻛﺎﻥﺍﻟﺠﻬﺎﺯﺍﻟﺨﺎﺹﺑﻚﻳﺨﻀﻊﻟﻠﻀﻤﺎﻥﻭﻣﺘﻰﻳﻨﺘﻬﻲﻫﺬﺍﺍﻟﻀﻤﺎﻥ،ﺍﺫﻫﺐﺇﻟﻰhttp://www.lenovo.
com/supportﻭﺍﻧﻘﺮﻓﻮﻕWarranty)ﺍﻟﻀﻤﺎﻥ(ﺛﻢﺍﺗﺒﻊﺍﻟﺘﻌﻠﻴﻤﺎﺕﺍﻟﺘﻲﺗﻈﻬﺮﻋﻠﻰﺍﻟﺸﺎﺷﺔ.
ﻟﻠﺤﺼﻮﻝﻋﻠﻰﺷﺮﻭﻁﻭﺃﺣﻜﺎﻡﺿﻤﺎﻥLenovoﺍﻟﻤﺤﺪﻭﺩﺍﻟﺘﻲﺗﺴﺮﻱﻋﻠﻰﻣﻨﺘﺞﺟﻬﺎﺯLenovo،ﺍﻧﻈﺮﺍﻟﻔﺼﻞﺍﻟﺜﺎﻟﺚ،
"ﻣﻌﻠﻮﻣﺎﺕﺍﻟﻀﻤﺎﻥ"ﻓﻲ"ﺩﻟﻴﻞﺍﻷﻣﺎﻥﻭﺍﻟﻀﻤﺎﻥ".
ﻭﺍﻥﺃﻣﻜﻦ،ﺍﺣﺮﺹﻋﻠﻰﺍﻟﺘﻮﺍﺟﺪﺑﺠﻮﺍﺭﺍﻟﻜﻤﺒﻴﻮﺗﺮﻋﻨﺪﺇﺟﺮﺍﺀﺍﻻﺗﺼﺎﻝ،ﺇﺫﻗﺪﻳﻄﻠﺐﻣﻤﺜﻞﺍﻟﻤﺴﺎﻋﺪﺓﺍﻟﺘﻘﻨﻴﺔﻣﺴﺎﻋﺪﺗﻚﻓﻲ
ﺣﻞﻣﺸﻜﻠﺔﺍﻟﻜﻤﺒﻴﻮﺗﺮ.ﺍﻟﺮﺟﺎﺀﺍﻟﺘﺄﻛﺪﻣﻦﺃﻧﻚﻗﺪﻗﻤﺖﺑﺘﻨﺰﻳﻞﺃﺣﺪﺙﺑﺮﺍﻣﺞﺍﻟﺘﺸﻐﻴﻞﻭﺗﺤﺪﻳﺜﺎﺕﺍﻟﻨﻈﺎﻡ،ﻭﺗﺸﻐﻴﻞﺍﻟﺘﺸﺨﻴﺼﺎﺕ،
ﻭﺗﺴﺠﻴﻞﺍﻟﻤﻌﻠﻮﻣﺎﺕﻗﺒﻞﺍﻻﺗﺼﺎﻝ.ﻋﻨﺪﻃﻠﺐﺍﻟﻤﺴﺎﻋﺪﺓﺍﻟﺘﻘﻨﻴﺔ،ﺍﻟﺮﺟﺎﺀﺗﻮﻓﻴﺮﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﺘﺎﻟﻴﺔ:
•ﻧﻮﻉﺍﻟﺠﻬﺎﺯﻭﻃﺮﺍﺯﻩ
•ﺍﻷﺭﻗﺎﻡﺍﻟﺘﺴﻠﺴﻠﻴﺔﻟﻠﺤﺎﺳﺐﻭﺍﻟﺸﺎﺷﺔﻭﺍﻟﻤﻜﻮﻧﺎﺕﺍﻷﺧﺮﻯﺃﻭﻣﺜﺒﺘﺎﺕﺍﻟﺸﺮﺍﺀ
•ﻭﺻﻒﺍﻟﻤﺸﻜﻠﺔ
•ﻧﺺﺃﻱﺭﺳﺎﺋﻞﺇﻋﻼﻡﺑﺎﻟﺨﻄﺄ
•ﻣﻌﻠﻮﻣﺎﺕﺗﻜﻮﻳﻦﺍﻷﺟﻬﺰﺓﻭﺍﻟﺒﺮﺍﻣﺞﺍﻟﺨﺎﺻﺔﺑﺎﻟﻨﻈﺎﻡﻟﺪﻳﻚ
ﺗﻮﺟﺪﺃﺭﻗﺎﻡﺍﻟﻬﻮﺍﺗﻒﻟﻤﺮﻛﺰﺩﻋﻢﺍﻟﻌﻤﻼﺀﺍﻟﺨﺎﺹﺑﻚﻓﻲﺍﻟﻘﺴﻢ"ﻗﺎﺋﻤﺔﺃﺭﻗﺎﻡﺍﻟﻬﻮﺍﺗﻒﺣﻮﻝﺍﻟﻌﺎﻟﻢ"ﻋﻠﻰﺍﻟﺼﻔﺤﺔ٥ﺑﻬﺬﺍ
ﺍﻟﺪﻟﻴﻞ.
ﻣﻼﺣﻈﺔ:ﺃﺭﻗﺎﻡﺍﻟﻬﻮﺍﺗﻒﻋﺮﺿﺔﻟﻠﺘﻐﻴﻴﺮﺩﻭﻥﺇﺷﻌﺎﺭ.ﻟﻠﺤﺼﻮﻝﻋﻠﻰﺃﺣﺪﺙﻗﺎﺋﻤﺔﺑﺄﺭﻗﺎﻡﺍﻟﻬﺎﺗﻒﻭﺳﺎﻋﺎﺕﺍﻟﻌﻤﻞﺑﺎﻟﻨﺴﺒﺔ
ﻟﻤﺮﻛﺰCustomer Support Center،ﻓﻘﻢﺑﺰﻳﺎﺭﺓﻣﻮﻗﻊﺍﻟﻮﻳﺐhttp://www.lenovo.com/support/phone.ﺇﺫﺍ
ﻟﻢﻳﻜﻦﺍﻟﺮﻗﻢﺍﻟﺨﺎﺹﺑﺒﻠﺪﻙﺃﻭﺍﻟﻤﻨﻄﻘﺔﻭﺍﺭﺩ
ً
ﺍﻓﻲﺍﻟﻘﺎﺋﻤﺔ،ﻓﻌﻠﻴﻚﺑﺎﻻﺗﺼﺎﻝﺑﻤﻮﺯﻉﻣﺒﻴﻌﺎﺕLenovoﺃﻭﻣﻤﺜﻞﺗﺴﻮﻳﻖ
Lenovo.
ﺍﻟﺤﺼﻮﻝﻋﻠﻰﻣﺴﺎﻋﺪﺓﺣﻮﻝﺍﻟﻌﺎﻟﻢ
ﺇﺫﺍﺳﺎﻓﺮﺕﺑﺎﻟﺤﺎﺳﺐﺍﻟﺨﺎﺹﺑﻚﺃﻭﻧﻘﻠﺘﻪﺇﻟﻰﺑﻠﺪﻳﺘﻢﺑﻴﻊﻧﻮﻉﺟﻬﺎﺯThinkPadﺑﻪ،ﻓﻘﺪﻳﻜﻮﻥﺍﻟﺤﺎﺳﺐﺍﻟﺨﺎﺹﺑﻚﻣﺆﻫﻼ
ً
ﻟﺨﺪﻣﺔﺍﻟﻀﻤﺎﻥﺍﻟﺪﻭﻟﻴﺔﻭﺍﻟﺘﻲﺗﺴﻤﺢﻟﻚﺑﺎﻟﺤﺼﻮﻝﻋﻠﻰﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﺧﻼﻝﻓﺘﺮﺓﺍﻟﻀﻤﺎﻥﺗﻠﻘﺎﺋﻴ
ً
ﺎ.ﺳﻮﻑﻳﺘﻢﺃﺩﺍﺀﺍﻟﺨﺪﻣﺔ
ﻣﻦﻗﺒﻞﻣﻮﻓﺮﻱﺍﻟﺨﺪﻣﺎﺕﺍﻟﻤﻌﺘﻤﺪﻳﻦﻷﺩﺍﺀﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥ.
ﺗﺨﺘﻠﻒﻃﺮﻕﻭﺇﺟﺮﺍﺀﺍﺕﺍﻟﺨﺪﻣﺔﺑﺤﺴﺐﺍﻟﺒﻠﺪ،ﻭﻗﺪﺗﻜﻮﻥﺑﻌﺾﺍﻟﺨﺪﻣﺎﺕﻏﻴﺮﻣﺘﺎﺣﺔﻓﻲﻛﻞﺍﻟﺪﻭﻝ.ﻳﺘﻢﺗﻘﺪﻳﻢﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥ
ﺍﻟﺪﻭﻟﻲﻣﻦﺧﻼﻝﻃﺮﻳﻘﺔﺍﻟﺨﺪﻣﺔ)ﻣﺜﻞﺧﺪﻣﺔﺇﺭﺳﺎﻝﺍﻟﻤﻨﺘﺞﺇﻟﻰﺍﻟﻤﺴﺘﻮﺩﻉ،ﺃﻭﺇﻟﻰﻣﻜﺎﻥﺃﺩﺍﺀﺍﻟﺨﺪﻣﺔ،ﺃﻭﺍﻟﺨﺪﻣﺔﻓﻲﺍﻟﻤﻮﻗﻊ(
ﺍﻟﻤﺘﻮﻓﺮﺓﻓﻲﺍﻟﺒﻠﺪﺍﻟﺘﻲﻳﺘﻢﺗﻘﺪﻳﻢﺍﻟﺨﺪﻣﺔﺑﻬﺎ.ﻗﺪﺗﻜﻮﻥﻣﺮﺍﻛﺰﺍﻟﺨﺪﻣﺔﻓﻲﺩﻭﻝﻣﻌﻴﻨﺔﻏﻴﺮﻗﺎﺩﺭﺓﻋﻠﻰﺗﻘﺪﻳﻢﺍﻟﺨﺪﻣﺔﻟﻜﻞ
ﺍﻟﻄﺮﺍﺯﺍﺕﻣﻦﻧﻮﻉﺟﻬﺎﺯﻣﻌﻴﻦ.ﻭﻓﻲﺑﻌﺾﺍﻟﺪﻭﻝ،ﻗﺪﺗﺴﺮﻱﺭﺳﻮﻡﻭﻗﻴﻮﺩﻓﻲﻭﻗﺖﺗﻘﺪﻳﻢﺍﻟﺨﺪﻣﺔ.
ﻟﻤﻌﺮﻓﺔﻣﺎﺇﺫﺍﻛﺎﻥﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﺨﺎﺹﺑﻚﻳﺨﻀﻊﻟﺨﺪﻣﺎﺕﺍﻟﻀﻤﺎﻥﺍﻟﺪﻭﻟﻴﺔﺃﻡﻻﻭﻟﻤﺸﺎﻫﺪﺓﻛﺸﻒﺑﺎﻟﺪﻭﻝﺍﻟﺘﻲﻳﺘﻢﺗﻮﻓﻴﺮﺗﻠﻚ
ﺍﻟﺨﺪﻣﺎﺕﺑﻬﺎ،ﺍﺫﻫﺐﺇﻟﻰﺍﻟﻤﻮﻗﻊhttp://www.lenovo.com/support،ﺛﻢﺍﻧﻘﺮﻓﻮﻕWarranty)ﺍﻟﻀﻤﺎﻥ(،ﺛﻢﺍﺗﺒﻊ
ﺍﻟﺘﻌﻠﻴﻤﺎﺕﺍﻟﺘﻲﺗﻈﻬﺮﻋﻠﻰﺍﻟﺸﺎﺷﺔ.
٤ﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ

ﺍﻷﺳﺌﻠﺔﺍﻟﻤﺘﺪﺍﻭﻟﺔ
ﻟﻠﺘﺄﻛﺪﻣﻦﺃﻧﻚﻗﻤﺖﺑﺎﻟﺤﺼﻮﻝﻋﻠﻰﺃﻓﻀﻞﻣﺴﺘﻮﻯﻣﻦﻣﺴﺘﻮﻳﺎﺕﺍﻷﺩﺍﺀﻟﻠﺤﺎﺳﺐﺍﻟﺨﺎﺹﺑﻚ،ﻗﻢﺑﺎﺳﺘﻌﺮﺍﺽﺻﻔﺤﺔ
ﺍﻻﻧﺘﺮﻧﺖﺍﻟﺘﺎﻟﻴﺔﻻﻳﺠﺎﺩﻣﻌﻠﻮﻣﺎﺕﻣﺜﻞﺍﻟﻤﺴﺎﻋﺪﺍﺕﺍﻟﺘﻲﺗﺘﻌﻠﻖﺑﺘﺼﺤﻴﺢﺍﻷﺧﻄﺎﺀﺑﺎﻻﺿﺎﻓﺔﺍﻟﻰﺍﻟﺮﺩﻋﻠﻰﺍﻷﺳﺌﻠﺔﺍﻟﺘﻲﻳﻜﺜﺮ
ﻃﺮﺣﻬﺎ.
http://www.lenovo.com/support/faq
ﻗﺎﺋﻤﺔﺃﺭﻗﺎﻡﺍﻟﻬﻮﺍﺗﻒﺣﻮﻝﺍﻟﻌﺎﻟﻢ
ﺃﺭﻗﺎﻡﺍﻟﻬﻮﺍﺗﻒﻋﺮﺿﺔﻟﻠﺘﻐﻴﻴﺮﺩﻭﻥﺇﺷﻌﺎﺭ.ﻟﻠﺤﺼﻮﻝﻋﻠﻰﺃﺣﺪﺙﺃﺭﻗﺎﻡﺍﻟﻬﻮﺍﺗﻒﺍﻟﺤﺎﻟﻴﺔ،ﺍﻧﺘﻘﻞﺇﻟﻰhttp://www.
lenovo.com/support/phone.
ﺍﻟﺒﻠﺪﺃﻭﺍﻟﻤﻨﻄﻘﺔ
ﺭﻗﻢﺍﻟﻬﺎﺗﻒ
ﺇﻓﺮﻳﻘﻴﺎ
ﺃﻓﺮﻳﻘﻴﺎ:[phone]
ﺟﻨﻮﺏﺃﻓﺮﻳﻘﻴﺎ:[phone]ﻭ0800110756ﻭ+27-11-
3027252
ﺃﻓﺮﻳﻘﻴﺎﺍﻟﻮﺳﻄﻰ:ﺍﺗﺼﻞﺑﺄﻗﺮﺏﺷﺮﻳﻚﻋﻤﻞﻟـLenovo
ﺍﻟﺠﺰﺍﺋﺮ+33 6 7348 1739)ﺍﻹﻧﺠﻠﻴﺰﻳﺔ،ﺍﻟﻔﺮﻧﺴﻴﺔ(
ﺍﻷﺭﺟﻨﺘﻴﻦ0800-666-0011)ﺍﻷﺳﺒﺎﻧﻴﺔ(
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131-426)ﺍﻹﻧﺠﻠﻴﺰﻳﺔ(
ﺍﻟﻨﻤﺴﺎ
01-24592-5901
43-810-100654)ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
)ﺃﻟﻤﺎﻧﻴﺎ(
ﺍﻟﺒﺤﺮﻳﻦ
Kanoo IT: 00 973 1771 1722
Bahrain Business Machine LLC: 00 973 1758 4302
ﺑﻠﺠﻴﻜﺎ
02-210-9820
[phone])ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
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02-210-9800
)ﺍﻟﻔﺮﻧﺴﻴﺔ(
ﺑﻮﻟﻴﻔﻴﺎ
0800-10-0189)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﺍﻟﺒﺮﺍﺯﻳﻞ
ﺑﺎﻟﻨﺴﺒﺔﻟﻠﻤﻜﺎﻟﻤﺎﺕﺍﻟﺘﻲﻳﺘﻢﺇﺟﺮﺍﺅﻫﺎﻣﻦﺩﺍﺧﻞﻣﻨﻄﻘﺔﺳﺎﻭﺑﺎﻭﻟﻮ:
(11) 3889-8986
ﺑﺎﻟﻨﺴﺒﺔﻟﻠﻤﻜﺎﻟﻤﺎﺕﺍﻟﺘﻲﻳﺘﻢﺇﺟﺮﺍﺅﻫﺎﻣﻦﺧﺎﺭﺝﻣﻨﻄﻘﺔﺳﺎﻭﺑﺎﻭﻟﻮ:
0800-701-4815
)ﺍﻟﺒﺮﺗﻐﺎﻟﻴﺔﺍﻟﺒﺮﺍﺯﻳﻠﻴﺔ(
ﺑﺮﻭﻧﺎﻱ
801-1041
)ﺍﻹﻧﺠﻠﻴﺰﻳﺔﻭﺍﻟﻤﻴﻼﻭﻳﺔﺑﺎﻫﺎﺳﺎ(
ﺍﻟﻔﺼﻞ٢.ﺍﻟﺤﺼﻮﻝﻋﻠﻰﺍﻟﻤﺴﺎﻋﺪﺓﻭﺍﻟﺨﺪﻣﺔ٥

ﺍﻟﺒﻠﺪﺃﻭﺍﻟﻤﻨﻄﻘﺔ
ﺭﻗﻢﺍﻟﻬﺎﺗﻒ
ﻛﻨﺪﺍ
1-800-565-3344
)ﺍﻹﻧﺠﻠﻴﺰﻳﺔﻭﺍﻟﻔﺮﻧﺴﻴﺔ(
ﺩﻭﻝﺍﻟﻜﺎﺭﻳﺒﻲ)ﺑﺮﻣﻮﺩﺍ،ﺟﺎﻣﺎﻳﻜﺎ،ﺗﻮﺭﺗﻮﻻ(1-800 426 7378)ﺍﻹﻧﺠﻠﻴﺰﻳﺔ(
ﺷﻴﻠﻲ
800-361-213ﺃﻭ188-800-442-488)ﺭﻗﻢﻣﺠﺎﻧﻲ(
)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﺍﻟﺼﻴﻦ
ﺧﻂﺍﻟﺪﻋﻢﺍﻟﺘﻘﻨﻲ
800-990-8888
86-10-58851110
)ﺍﻟﻤﺎﻧﺪﺍﺭﻳﻨﻴﺔ(
ﺍﻟﺼﻴﻦ)ﻫﻮﻧﺞﻛﻮﻧﺞS.A.R.(
ThinkPad)ﺍﻟﺨﻂﺍﻟﺴﺎﺧﻦﻟﻼﺳﺘﻔﺴﺎﺭﺍﺕﺍﻟﺘﻘﻨﻴﺔ(:2516-3939
ﻣﺮﻛﺰﺧﺪﻣﺔThinkPad: 3140-2788
)ﺍﻟﻜﺎﻧﺘﻮﻧﻴﺔﻭﺍﻹﻧﺠﻠﻴﺰﻳﺔﻭﺍﻟﻤﺎﻧﺪﺍﺭﻳﻨﻴﺔ(
ﺍﻟﺼﻴﻦ)ﻣﺎﻛﺎﻭﺑﺎﻟﺼﻴﻦﺍﻟﺸﻌﺒﻴﺔ(
ThinkPad)ﺍﻟﺨﻂﺍﻟﺴﺎﺧﻦﻟﻼﺳﺘﻔﺴﺎﺭﺍﺕﺍﻟﺘﻘﻨﻴﺔ(:0800-839
ﻣﺮﻛﺰﺧﺪﻣﺔThinkPad: 2871-5399
)ﺍﻟﻜﺎﻧﺘﻮﻧﻴﺔﻭﺍﻹﻧﺠﻠﻴﺰﻳﺔﻭﺍﻟﻤﺎﻧﺪﺍﺭﻳﻨﻴﺔ(
ﻛﻮﻟﻮﻣﺒﻴﺎ
1-800-912-3021)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﻛﻮﺳﺘﺎﺭﻳﻜﺎ
0-800-011-1029)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﻛﺮﻭﺍﺗﻴﺎ
0800-0426
ﻗﺒﺮﺹ
[phone]
ﺟﻤﻬﻮﺭﻳﺔﺍﻟﺘﺸﻴﻚ
[phone]
ﺍﻟﺪﺍﻧﻤﺎﺭﻙ
4520-8200
7010-5150)ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
)ﺍﻟﺪﺍﻧﻤﺮﻛﻴﺔ(
ﺟﻤﻬﻮﺭﻳﺔﺍﻟﺪﻭﻣﻴﻨﻴﻜﺎﻥ
1-866-434-2080)ﺍﻷﺳﺒﺎﻧﻴﺔ(
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1-800-426911)ﺍﻷﺳﺒﺎﻧﻴﺔ(
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202-25948500)ﺍﻹﻧﺠﻠﻴﺰﻳﺔﻭﺍﻟﻌﺮﺑﻴﺔ(
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800-6264)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﺇﺳﺘﻮﻧﻴﺎ
[phone]
[phone]
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09-459-6960
[phone])ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
)ﺍﻟﻔﻨﻠﻨﺪﻳﺔ(
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ﺍﻟﺒﻠﺪﺃﻭﺍﻟﻤﻨﻄﻘﺔ
ﺭﻗﻢﺍﻟﻬﺎﺗﻒ
ﻓﺮﻧﺴﺎ
0238-557-450
ﺍﻷﺟﻬﺰﺓ:0810-631-213)ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
ﺍﻟﺒﺮﺍﻣﺞ:0810-631-020)ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
)ﺍﻟﻔﺮﻧﺴﻴﺔ(
ﺃﻟﻤﺎﻧﻴﺎ
07032-15-49201
01805-00 46 18)ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
)ﺍﻷﻟﻤﺎﻧﻴﺔ(
ﺍﻟﻴﻮﻧﺎﻥ
[phone]
ﺟﻮﺍﺗﻴﻤﺎﻻ
1800-624-0051)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﻫﻨﺪﻭﺭﺍﺱ
ﺗﺠﻴﻮﺳﻴﺠﺎﻟﺒﺎ:232-4222
ﺳﺎﻥﺑﻴﺪﺭﻭﺳﻮﻻ:552-2234
)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﺍﻟﻤﺠﺮ
[phone]
[phone]
)ﺍﻹﻧﺠﻠﻴﺰﻳﺔﻭﺍﻟﻤﺠﺮﻳﺔ(
ﺍﻟﻬﻨﺪ
1800-425-2666ﺃﻭ+91-80-2535-9183
)ﺍﻹﻧﺠﻠﻴﺰﻳﺔ(
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021 5238 823
001-803-606-282)ﺭﻗﻢﻣﺤﻠﻲﻓﻘﻂ(
[phone])ﺍﺗﺼﺎﻝﺩﺍﺧﻠﻲﻣﺒﺎﺷﺮ(
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ﺃﻳﺮﻟﻨﺪﺍ
01-815-9202
01-881-1444)ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
)ﺍﻹﻧﺠﻠﻴﺰﻳﺔ(
ﺇﺳﺮﺍﺋﻴﻞﻣﺮﻛﺰﺧﺪﻣﺔ
Givat Shmuel: [phone]
)ﺍﻟﻌﺒﺮﻳﺔ،ﺍﻹﻧﺠﻠﻴﺰﻳﺔ(
ﺇﻳﻄﺎﻟﻴﺎ
02-7031-6101
[phone])ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
)ﺍﻹﻳﻄﺎﻟﻴﺔ(
ﺍﻟﻴﺎﺑﺎﻥﻻﺳﺘﺮﺟﺎﻉﺑﻄﺎﺭﻳﺔ
ThinkPad،ﺍﺗﺼﻞﻋﻠﻰ:0120-277-874
ﺍﻟﺮﻗﻢﺍﻟﻤﺠﺎﻧﻲﻟﻤﻨﺘﺠﺎﺕﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﺸﺨﺼﻲ:0120-20-5550/5555
ﻟﻼﺗﺼﺎﻝﺍﻟﺪﻭﻟﻲ:[phone]
ﻣﻼﺣﻈﺔ:ﺳﻴﺘﻢﺍﻟﺮﺩﻋﻠﻰﺍﻷﺭﻗﺎﻡﺍﻟﻤﺬﻛﻮﺭﺓﺃﻋﻼﻩﺑﻤﻄﺎﻟﺒﺔﺻﻮﺗﻴﺔﺑﺎﻟﻠﻐﺔ
ﺍﻟﻴﺎﺑﺎﻧﻴﺔ.ﻭﻟﻠﺤﺼﻮﻝﻋﻠﻰﺍﻟﺪﻋﻢﺍﻟﻬﺎﺗﻔﻲﺑﺎﻟﻠﻐﺔﺍﻹﻧﺠﻠﻴﺰﻳﺔ،ﺍﻟﺮﺟﺎﺀﺍﻻﻧﺘﻈﺎﺭﺣﺘﻲ
ﺍﻧﺘﻬﺎﺀﺍﻟﻤﻄﺎﻟﺒﺔﺍﻟﺼﻮﺗﻴﺔﺑﺎﻟﻠﻐﺔﺍﻟﻴﺎﺑﺎﻧﻴﺔ،ﻭﺳﻮﻑﻳﻘﻮﻡﻋﺎﻣﻞﺍﻟﻬﺎﺗﻒﺑﺎﻟﺮﺩ.
ﻳﺮﺟﻰﻃﻠﺐ"English support please،"ﻭﺳﻴﺘﻢﺗﺤﻮﻳﻞﻣﻜﺎﻟﻤﺘﻚﺇﻟﻰ
ﻋﺎﻣﻞﻫﺎﺗﻒﻳﺘﺤﺪﺙﺍﻟﻠﻐﺔﺍﻹﻧﺠﻠﻴﺰﻳﺔ.
ﺑﺮﺍﻣﺞﺍﻟﻜﻤﺒﻴﻮﺗﺮﺍﻟﺸﺨﺼﻲ:0120-558-695
ﺍﻟﻤﻜﺎﻟﻤﺎﺕﺍﻟﺪﻭﻟﻴﺔ:[phone]
)ﺍﻟﻴﺎﺑﺎﻧﻴﺔ(
ﺍﻟﻔﺼﻞ٢.ﺍﻟﺤﺼﻮﻝﻋﻠﻰﺍﻟﻤﺴﺎﻋﺪﺓﻭﺍﻟﺨﺪﻣﺔ٧

ﺍﻟﺒﻠﺪﺃﻭﺍﻟﻤﻨﻄﻘﺔ
ﺭﻗﻢﺍﻟﻬﺎﺗﻒ
ﺍﻷﺭﺩﻥ
Jordan Business Systems: 00 962 6 5000999)ﺩﺍﺧﻠﻲ713/
127(
General Computer & Electronic (GCE): 00 962 6 551 3879
ﻛﻮﺭﻳﺎ
1588-6782)ﺍﻟﻜﻮﺭﻳﺔ(
ﺍﻟﻜﻮﻳﺖ
Easa Hussain Al Yousifi: 00 965 2244 5280
AM. KHORAFI: 00 965 2200 1100 1127
Khorafi Business Machines (KBM): 00 965 2259 4611
Diyar United Company: 00 965 4378 383
Redington Kuwait: 00 965 2433 3203, 25456250/
25456251
ﻻﺗﻔﻴﺎ
[phone]
ﻟﺒﻨﺎﻥ
Quantech: 00 961 1999 500
Computer Business Machine (CBM): 00 961 1680 180
El Haceb S.A.L: 00 961 1771 300
ﻟﻴﺘﻮﺍﻧﻴﺎ
[phone]
ﻟﻴﺒﻴﺎ+33 6 7348 1739)ﺍﻹﻧﺠﻠﻴﺰﻳﺔ،ﺍﻟﻔﺮﻧﺴﻴﺔ(
ﻟﻮﻛﺴﻤﺒﻮﺭﺝ
[phone]
[phone]
)ﺍﻟﻔﺮﻧﺴﻴﺔ(
ﻣﺎﻟﻴﺰﻳﺎ
1800-88-1889)ﺭﻗﻢﻣﺤﻠﻲﻓﻘﻂ(
[phone])ﺍﺗﺼﺎﻝﺩﺍﺧﻠﻲﻣﺒﺎﺷﺮ(
)ﺍﻹﻧﺠﻠﻴﺰﻳﺔ،ﺑﺎﻫﺎﺳﺎﻣﻴﻼﻳﻮ(
ﻣﺎﻟﻄﺎ
[phone]
ﺍﻟﻤﻜﺴﻴﻚ
001-866-434-2080)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﺍﻟﺸﺮﻕﺍﻷﻭﺳﻂ
[phone]
ﻫﻮﻟﻨﺪﺍ
[phone]
)ﺍﻟﻬﻮﻟﻨﺪﻳﺔ(
ﻧﻴﻮﺯﻳﻠﻨﺪﺍ0800-733-222)ﺍﻹﻧﺠﻠﻴﺰﻳﺔ(
ﻧﻴﻜﺎﺭﺍﺟﻮﺍ
001-800-220-1830)ﺍﻷﺳﺒﺎﻧﻴﺔ(
ﺍﻟﻨﺮﻭﻳﺞ
6681-1100
8152-1550)ﺧﺪﻣﺔﺍﻟﻀﻤﺎﻥﻭﺍﻟﺪﻋﻢ(
)ﺍﻟﻨﺮﻭﻳﺠﻴﺔ(
ﻋﻤﺎﻥ
Khimji Ramdas Computer Communication Systems: 00
968 2469 6255
Overseas Business Machines (OBM): 00 968 2460 1072,
2460 5018
Gulf Business Machines Services: (GBMS) 00 968 2455
9831
٨ﺩﻟﻴﻞﺍﻟﺨﺪﻣﺔﻭﺗﺤﺪﻳﺪﺍﻷﺧﻄﺎﺀ