
Contents
About this anual . . . . . . . . . . . . iii
Chapter 1. Safety infor ation . . . . . . 1
General safety . . . . . . . . . . . . . . . . 1
Electrical safety . . . . . . . . . . . . . . . . 1
Safety inspection guide . . . . . . . . . . . . . 3
Handling devices that are sensitive to electrostatic
discharge . . . . . . . . . . . . . . . . . . 3
Grounding requirements . . . . . . . . . . . . 4
Safety notices (multilingual translations) . . . . . . 4
Chapter 2. I portant service
infor ation . . . . . . . . . . . . . . . 21
Strategy for replacing FRUs . . . . . . . . . . 21
Strategy for replacing a hard disk drive or a
solid-state drive . . . . . . . . . . . . . 21
Important notice for replacing a system
oard . . . . . . . . . . . . . . . . . 22
How to use error codes . . . . . . . . . . 22
Strategy for replacing FRUs for CTO, special- id,
and standard models. . . . . . . . . . . . . 22
Product definition . . . . . . . . . . . . 22
FRU identification. . . . . . . . . . . . 22
Chapter 3. General checkout . . . . . 25
What to do first . . . . . . . . . . . . . . . 25
Checkout guide . . . . . . . . . . . . . . . 26
Diagnosing pro lems . . . . . . . . . . . 26
Quick test programs . . . . . . . . . . . 26
UEFI diagnostic program . . . . . . . . . 27
Boota le diagnostic programs . . . . . . . 27
Power system checkout . . . . . . . . . . . 28
Checking the ac power adapter . . . . . . . 28
Checking operational charging . . . . . . . 29
Checking the uilt-in attery . . . . . . . . 29
Checking the coin-cell attery . . . . . . . 30
Chapter 4. Related service
infor ation . . . . . . . . . . . . . . . 31
Recovery overview for the Windows 10 operating
system . . . . . . . . . . . . . . . . . . 31
Resetting your computer . . . . . . . . . 31
Using advanced startup options . . . . . . 31
Recovering your operating system if Windows
10 fails to start . . . . . . . . . . . . . 32
Creating and using a recovery USB drive . . . 32
Passwords. . . . . . . . . . . . . . . . . 32
Power-on password . . . . . . . . . . . 33
Hard disk password . . . . . . . . . . . 33
Supervisor password . . . . . . . . . . . 33
System management password. . . . . . . 33
How to remove the power-on password . . . 34
How to remove the hard disk password. . . . 34
How to remove the system management
password . . . . . . . . . . . . . . . 35
Power management . . . . . . . . . . . . . 36
Sleep mode . . . . . . . . . . . . . . 36
Hi ernation mode . . . . . . . . . . . . 36
Symptom-to-FRU index . . . . . . . . . . . 37
Numeric error codes . . . . . . . . . . . 37
Error messages . . . . . . . . . . . . . 39
Beep errors. . . . . . . . . . . . . . . 39
No- eep symptoms . . . . . . . . . . . 41
LCD-related symptoms . . . . . . . . . . 41
Intermittent pro lems . . . . . . . . . . . 42
Undetermined pro lems . . . . . . . . . 42
Chapter 5. Special keys . . . . . . . . 43
Chapter 6. Locations . . . . . . . . . 45
Locating computer controls, connectors, and
indicators . . . . . . . . . . . . . . . . . 45
Front . . . . . . . . . . . . . . . . . 45
Base . . . . . . . . . . . . . . . . . 46
Left . . . . . . . . . . . . . . . . . . 47
Right . . . . . . . . . . . . . . . . . 48
Bottom view . . . . . . . . . . . . . . 49
Locating FRUs and CRUs . . . . . . . . . . . 50
Major FRUs and CRUs . . . . . . . . . . 51
LCD FRUs and CRUs . . . . . . . . . . . 53
Miscellaneous parts . . . . . . . . . . . 56
Connector and ca le guide . . . . . . . . 57
Looking up FRU information . . . . . . . . . . 58
Chapter 7. FRU replace ent
notices . . . . . . . . . . . . . . . . . 59
Service tool kit . . . . . . . . . . . . . . . 59
Screw notices . . . . . . . . . . . . . . . 60
Retaining serial num ers . . . . . . . . . . . 60
Restoring the serial num er of the system
unit . . . . . . . . . . . . . . . . . . 61
Retaining the UUID. . . . . . . . . . . . 61
Chapter 8. Re oving or replacing a
FRU. . . . . . . . . . . . . . . . . . . 63
General guidelines. . . . . . . . . . . . . . 63
Disa ling the uilt-in attery . . . . . . . . . . 64
© Copyright Lenovo 2020 i