Lenovo ThinkPad T470s Owner's manual

T470sHardwareMaintenanceManual

Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadthegeneralinformation
underAppendixA“Noticesonpage103.
FirstEdition(February2017)
©CopyrightLenovo2017.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSAcontract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents
Aboutthisanual...........iii
Chapter1.Safetyinforation......1
Generalsafety................1
Electricalsafety...............1
Safetyinspectionguide............2
Handlingdevicesthataresensitivetoelectrostatic
discharge..................3
Groundingrequirements............4
Safetynotices(multilingualtranslations)......4
Chapter2.Iportantservice
inforation..............19
StrategyforreplacingFRUs.........19
Strategyforreplacingasolid-statedrive...19
Importantnoticeforreplacingasystem
board................20
Howtouseerrormessage........20
StrategyforreplacingFRUsforCTO,special-bid,
andstandardmodels............20
Productdefinition............20
FRUidentification............20
Chapter3.Generalcheckout.....23
Whattodofirst..............23
Checkoutguide..............24
Diagnosingproblems..........24
Quicktestprograms...........25
UEFIdiagnosticprogram.........26
Bootablediagnosticprograms.......26
Powersystemcheckout...........27
Checkingtheacpoweradapter......27
Checkingthebuilt-inbatteriesandoperational
charging...............28
Checkingthecoin-cellbattery.......28
Chapter4.Relatedservice
inforation..............29
Recoveryinformation............29
Restoringthefactorycontentswiththe
RecoveryDiscSetfortheWindows7
operatingsystem............29
RecoveryinformationfortheWindows10
operatingsystem............30
Passwords................32
Power-onpassword...........32
Harddiskpassword...........32
Supervisorpassword..........32
Howtoremovethepower-onpassword...32
Howtoremovetheharddiskpassword...33
Powermanagement............34
Screenblankmode(fortheWindows7
operatingsystemonly)..........34
Sleepmode..............34
Hibernationmode...........34
Symptom-to-FRUindex...........35
Numericerrorcodes..........35
Errormessages............36
Beepsymptoms............37
No-beepsymptoms...........38
LCD-relatedsymptoms.........38
Intermittentproblems..........39
Undeterminedproblems.........39
Chapter5.Functionkeys.......41
Chapter6.Locations.........43
Locatingcomputercontrols,connectors,and
indicators.................43
Frontview...............43
Right-sideview.............43
Left-sideview.............44
Bottomview..............44
Statusindicators............44
LocatingFRUsandCRUs..........46
MajorFRUs..............47
LCDFRUs..............49
Connectorandcableguide........52
LookingupFRUinformation.........58
Chapter7.FRUreplaceent
notices................59
Screwnotices...............59
Retainingserialnumbers...........60
Restoringtheserialnumberofthesystem
unit.................60
RetainingtheUUID...........61
ReadingorwritingtheECAinformation...61
Chapter8.Reovingorreplacinga
FRU..................63
Generalguidelines.............63
Beforeservicingthecomputer........64
Disablingthebuilt-inbatteries.......64
RemovingthemicroSIMcard.......64
RemovingamajorFRU...........64
1010Keyboard.............65
©CopyrightLenovo2017i

1020Bottomcover...........71
1030WirelessLANcard.........72
1040WirelessWANcard........73
1050M.2solid-statedrive........74
1060Memorymodule..........75
1070Built-inbatteries..........76
1080Coin-cellbattery..........77
1090Thermalfanassembly........78
1110USBsubcardassembly.......79
1120Speakerassembly.........80
1130Smartcardreaderassemblyordummy
smartcardreader............81
1140Mediacardreaderandaudiosubcard
assembly...............82
1150dc-incableanddc-inbracket.....83
1160Systemboard...........84
1170Trackpadcableandtrackpad.....86
1180Fingerprintreaderandsmartcardreader
cable.................88
1190NFCmoduleandNFCcable.....89
1210LCDunit.............90
1220Keyboardbezelassembly......92
RemovinganLCDFRUformodelswithouttouch
panel..................92
2010LCDbezelcoverandLCDbezel....92
2020LCDpanelandLCDcableassembly..93
2030Hingekit.............94
2040Integratedcamera-and-microphone
combocardandLED/cameracable
assembly...............94
2050AntennakitandLCDrearcover
assembly...............95
RemovinganLCDFRUformodelswithtouch
panel..................97
3010LCDbezelcoverandLCDbezel....97
3020LCDpanelassembly........97
3030Hingekit.............98
3040Integratedcamera-and-microphone
combocardandLCD/camera/LEDcable
assembly...............99
3050AntennakitandLCDrearcover
assembly...............100
AppendixA.Notices.........103
Electronicemissionsnotices.........104
Trademarks................104
AppendixB.Abbreviationtable...105
iiT470sHardwareMaintenanceManual

Aboutthisanual
ThismanualcontainsserviceandreferenceinformationforthefollowingThinkPad®products.
ThinkPadT470sMachineTypes(MT)20HF,20HG,20JS,and20JT
Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblems.
Iportant:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithThinkPad
products.Usethismanualalongwiththeadvanceddiagnosticteststotroubleshootproblemseffectively.
BeforeservicingaThinkPadproduct,besuretoreadalltheinformationunderChapter1“Safetyinformation
onpage1andChapter2“Importantserviceinformationonpage19.
©CopyrightLenovo2017iii

ivT470sHardwareMaintenanceManual

Chapter1.Safetyinforation
Thischapterpresentsfollowingsafetyinformationthatyouneedtobefamiliarwithbeforeyouservicea
ThinkPadnotebookcomputer.
•“Generalsafetyonpage1
•“Electricalsafetyonpage1
•“Safetyinspectionguideonpage2
•“Handlingdevicesthataresensitivetoelectrostaticdischargeonpage3
•“Groundingrequirementsonpage4
•“Safetynotices(multilingualtranslations)onpage4
Generalsafety
Followtheserulestoensuregeneralsafety:
•Observegoodhousekeepingintheareaofthemachinesduringandaftermaintenance.
•Whenliftinganyheavyobject:
1.Makesurethatyoucanstandsafelywithoutslipping.
2.Distributetheweightoftheobjectequallybetweenyourfeet.
3.Useaslowliftingforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandingorbypushingupwithyourlegmuscles;thisactionremovesthestrainfromthe
musclesinyourback.Donotattempttoliftanyobjectthatweighsmorethan16kg(35lb)orthat
youthinkistooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,makesurethatotherservicetechniciansandthecustomer'spersonnelare
notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicing
themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothingthatcanbetrappedinthemovingpartsofamachine.Makesurethatyour
sleevesarefastenedorrolledupaboveyourelbows.Ifyourhairislong,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothingorfastenitwithanonconductiveclip,about8
centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyeglasses,ormetalfastenersforyourclothing.
Attention:Metalobjectsaregoodelectricalconductors.
•Wearsafetyglasseswhenyouarehammering,drilling,soldering,cuttingwire,attachingsprings,using
solvents,orworkinginanyotherconditionsthatmightbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,guards,labels,andgroundwires.Replaceanysafetydevice
thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturningthemachinetothecustomer.
•Fanlouversonthemachinehelptopreventoverheatingofinternalcomponents.Donotobstructfan
louversorcoverthemwithlabelsorstickers.
Electricalsafety
Observethefollowingruleswhenworkingonelectricalequipment.
Iportant:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkingwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischarges.
Donotusethistypeofmattoprotectyourselffromelectricalshock.
©CopyrightLenovo20171

•Findtheroomemergencypower-off(EPO)switch,disconnectingswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunplugthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltages.
•Disconnectallpowerbefore:
–Performingamechanicalinspection
–Workingnearpowersupplies
–Removingorinstallingmainunits
•Beforeyoustarttoworkonthemachine,unplugthepowercord.Ifyoucannotunplugit,askthecustomer
topower-offthewallboxthatsuppliespowertothemachine,andtolockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposeelectricalcircuits,observethefollowingprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Attention:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkingwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Attention:Anelectricalshockcanoccuronlywhenthereisacompletecircuit.Byobservingtheabove
rule,youmaypreventacurrentfrompassingthroughyourbody.
–Whenusingtesters,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromgroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhighvoltages;Instructionsforthese
precautionsareinthesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasuring
highvoltages.
•Regularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpoweredoff.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nongroundedpowerextensioncables,powersurges,andmissingsafetygrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchingcancausepersonalinjuryandmachinedamage.
•Donotservicethefollowingpartswiththepoweronwhentheyareremovedfromtheirnormaloperating
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorgenerators
–Similarunitstolistedabove
Thispracticeensurescorrectgroundingoftheunits.
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
–Sendanotherpersontogetmedicalaid.
Safetyinspectionguide
Thepurposeofthisinspectionguideistoassistyouinidentifyingpotentiallyunsafeconditions.Aseach
machinewasdesignedandbuilt,requiredsafetyitemswereinstalledtoprotectusersandservicetechnicians
frominjury.Thisguideaddressesonlythoseitems.Youshouldusegoodjudgmenttoidentifypotential
safetyhazardsduetoattachmentofnon-ThinkPadfeaturesoroptionsnotcoveredbythisinspectionguide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectingtheproblem.
2T470sHardwareMaintenanceManual

Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltageontheframecancauseseriousorfatal
electricalshock)
•Explosivehazards,suchasadamagedCRTfaceorabulgingcapacitor
•Mechanicalhazards,suchaslooseormissinghardware
Todeterminewhetherthereareanypotentiallyunsafeconditions,usethefollowingchecklistatthebeginning
ofeveryservicetask.Beginthecheckswiththepoweroff,andthepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamage(loose,broken,orsharpedges).
2.Poweroffthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wiregroundconnectoringoodcondition.Useametertomeasurethird-wireground
continuityfor0.1ohmorlessbetweentheexternalgroundpinandtheframeground.
b.Thepowercordshouldbetheauthorizedtypespecifiedforyourcomputer.Goto:
http://www.lenovo.com/serviceparts-lookup
c.Insulationmustnotbefrayedorworn.
4.Checkforcrackedorbulgingbatteries.
5.Removethecover.
6.Checkforanyobviousnon-ThinkPadalterations.Usegoodjudgmentastothesafetyofany
non-ThinkPadalterations.
7.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilings,contamination,wateror
otherliquids,orsignsoffireorsmokedamage.
8.Checkforworn,frayed,orpinchedcables.
9.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingdevicesthataresensitivetoelectrostaticdischarge
Anycomputerpartcontainingtransistorsorintegratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischarge(ESD.)ESDdamagecanoccurwhenthereisadifferenceinchargebetweenobjects.
ProtectagainstESDdamagebyequalizingthechargesothatthemachine,thepart,theworkmat,andthe
personhandlingthepartareallatthesamecharge.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlingESD-sensitiveparts:
•Keepthepartsinprotectivepackagesuntiltheyareinsertedintotheproduct.
•Avoidcontactwithotherpeople.
•Wearagroundedwriststrapagainstyourskintoeliminatestaticonyourbody.
•Preventthepartfromtouchingyourclothing.Mostclothingisinsulativeandretainsachargeeven
whenyouarewearingawriststrap.
•Useagroundedworkmattoprovideastatic-freeworksurface.Thematisespeciallyusefulwhen
handlingESD-sensitivedevices.
•Selectagroundingsystem,suchasthoselistedbelow,toprovideprotectionthatmeetsthespecific
servicerequirement.
Note:TheuseofagroundingsystemtoguardagainstESDdamageisdesirablebutnotnecessary.
–AttachtheESDgroundcliptoanyframeground,groundbraid,orgreen-wireground.
Chapter1.Safetyinformation3

–Whenworkingonadouble-insulatedorbattery-operatedsystem,useanESDcommongroundor
referencepoint.Y oucanusecoaxorconnector-outsideshellsonthesesystems.
–Usetheroundgroundprongoftheacplugonac-operatedcomputers.
Groundingrequireents
Electricalgroundingofthecomputerisrequiredforoperatorsafetyandcorrectsystemfunction.Proper
groundingoftheelectricaloutletcanbeverifiedbyacertifiedelectrician.
Safetynotices(ultilingualtranslations)
Thesafetynoticesinthissectionareprovidedinthefollowinglanguages:
•English
•Arabic
•BrazilianPortuguese
•French
•German
•Hebrew
•Japanese
•Korean
•Spanish
•TraditionalChinese
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