10
LEVEL SIX OFFERS A LIMITED 365 DAY
WARRANTY AGAINST DEFECTS IN MATERIALS
AND WORKMANSHIP.
TERMS OF WARRANTY:
Your LEVEL SIX product is guaranteed to be free of defects in material and workmanship for a period
of no more than 365 days from the date of purchase. If the product does not conform to the warranty,
LEVEL SIX, at its discretion will issue a new, like new, or similar model product, excluding any shipping
charges.Warranty extends to original purchaser only and is non-transferable. Sales receipt and original
packaging materials are required.
WARRANTY:
LEVEL SIX will make every eort to produce boards to the highest quality and standards in the industry.
We do quality checks in our factories and in our warehouses in North America in an eort to guarantee
each board’s quality before shipping. Because of the nature of surng and paddle boarding we cannot
warranty the performance of any board or shape for individual riders and varying levels of skills and
abilities. Furthermore, we cannot guarantee against damage or breakage and cannot protect or
warranty against circumstances outside of our control. In the event of a new board being removed
from a box and not in good condition please contact the oce for resolution. You will be asked for a
copy of your sales receipt and photos of the damage in question, as well as original packaging material
to verify if damage was due to shipping. If it is deemed a manufacturing or material aw, we will issue
an RMA number. This number along with the damaged product will need to be returned to the closest
warehouse at customer’s expense. Upon physical review, LEVEL SIX will make its nal determination as
to the nature of the damage or aw and issue a replacement product (model depends on availability),
or store credit. Shipping will be the responsibility of the customer. We are not responsible for damage
or defects once the board has been used. Damage is dened as impact with any object or material,
damage due to dropping, loading, unloading, or transport, alterations or modications, repairs, natural
disasters, res, temperatures below 4.4 oC (40 oF), or above 43 oC (110 oF), any further use of a board
once a claim has been reported, transport or storage of a board with a closed air valve, use of a board
in the water with a loose or removed air valve, failure to clean and service air vent valve, storage of a
board in extremely hot or humid conditions including a wet or damp board bag.
RETURNS AND EXCHANGES:
LEVEL SIX will exchange any new, unused product for company credit providing it is accompanied
by an original sales receipt and all original packaging. This will not include any shipping charges or
expenses. Product must be in new condition and will be subject to the inspection of sta.
SECTION 5 | LIMITED LIFETIME WARRANTY
