Levolor Cellular Shades User manual

Motorized Control Lift
Elevación con control motorizado
Commande de levage motorisée
Cellular Shades
Persianas celulares
Toiles alvéolées
INSTALLATION • OPERATION • CARE
INSTALACIÓN • FUNCIONAMIENTO • CUIDADO
INSTALLATION • FONCTIONNEMENT • ENTRETIEN

WARNING: Keep all small parts, components and packaging away
from children as they pose a potential choking hazard which may
result in serious injury or death. Please reference all warning tags
and labels in the instructions and on the shade.
!
CANADIAN RESIDENTS ONLY
• Control operation systems vary by country. Call 1-866-937-1875 for
more information.
• For all safety, related inquiries, call 1-866-662-0666 or visit www.canada.ca,
search "blind cords".
• These instructions include references to some product features and operating
capabilities that may not be available in Canada.
WARNINGSTRANGULATION HAZARD —
Young children can be strangled by cords. Immediately remove
this product if a cord longer than 22 cm or a loop exceeding
44 cm around becomes accessible.
Getting Started
Window and Shade Terminology............................................................. 3– 4
Product View ................................................................................................... 5
Components Included ...................................................................................6
Tools and Fasteners you may need ............................................................... 7
Installation
Installation Overview ......................................................................................8
Inside Mount.............................................................................................8–10
Outside Mount.........................................................................................11–14
Side Mount .................................................................................................... 15
Operation
Remote Operation......................................................................................... 16
Battery Charging........................................................................................... 16
Level the Bottom Rail.....................................................................................17
Removing the Shade......................................................................................17
Additional Information and Support
Cleaning Procedures .................................................................................... 18
Troubleshooting............................................................................................ 19
Warranty........................................................................................................ 19
Customer Service Support........................................................................... 19
CONTENTS
2© 2022 LEVOLOR® Cellular Shades Motorized Control Lift

Thank you for purchasing LEVOLOR®Cellular Shades.With proper installation, operation,
and care, your new cellular shade will provide years of beauty and performance. Please
thoroughly review this instruction booklet before beginning installation.
MOUNTING TYPES AND WINDOW TERMINOLOGY
Molding
Head Jamb
Sill
Jamb Jamb
Outside Mount
Inside Mount
Molding
Head Jamb
Sill
Jamb Jamb
Outside Mount
Inside Mount
Molding
Head Jamb
Sill
Jamb Jamb
Inside Mount
•Shade fits within
window opening.
•Great for windows
with beautiful trim.
Window Components
Terminology
•Collectively, the sill
and jambs are called
the “window casement”
or “frame”.
Outside Mount
•Shade mounts
outside window
opening.
•Increased light
control and privacy.
Shim–A thin strip of material used to align parts to make them fit.
Minimum Depth Requirements for Proper Shade Installation (inches)
Operating System Minimum
Mounting Depth
Minimum Depth for
Fully Recessed/Flush
Mount Headrail
Motorized 1 1⁄42 1⁄4
WINDOW AND SHADE TERMINOLOGY
3Cellular Shades Motorized Control Lift

Headrail
Middle
Rail
Bottom
Rail
Fabric
Panel B
Fabric
Panel A
Bottom-Up Shade
Headrail
Bottom
Rail
One
Fabric
Panel
Headrail
Middle
Rail
Bottom
Rail
One
Fabric
Panel
Top-Down/Bottom-Up Shade
Day/Night Shade
LIFT STYLES
WINDOW AND SHADE TERMINOLOGY
4Cellular Shades Motorized Control Lift

PRODUCT VIEW
Hub
(optional)
Micro-USB
Charging Cable
Magnetic
Charging Adapter
Power Adapter
Remote Control Kit
(optional)
AAA Battery
(2-Pack)
Standard
Remote Control
Top-Down/Bottom-Up,
Day/Night Remote Control
Remote Control
Holder
Standard
Bottom-Up
Shade
Installation
Brackets
Headrail
Bottom Rail
Not Shown: Top-Down/Bottom-Up and Day/Night Shades
Micro-USB
Charging
Port
Programming
Button
GETTING STARTED
5Cellular Shades Motorized Control Lift

•Shade
•Mounting Brackets
•Installation Hardware
•Remote Control Kit
•Other accessories (optional)
Optional items will be included, if
selected at time of shade order.
COMPONENTS INCLUDED
Cellular Shade
Hex Head Screws
(2 per bracket)
#6 Flat Head Screw for
Use with End Mounts
(provided)
Speed Nut and Screw
(two provided with each
extension bracket)
Extension / Side Mount Brackets
(optional)
Spacer Block
(optional)
Hold-Down Bracket
(optional)
Hub
(optional)
Remote Control Kit
(optional)
Standard
Remote Control
Top-Down/Bottom-Up,
Day/Night Remote Control
Remote Control
Holder
AAA Battery
(2-Pack)
GETTING STARTED
6Cellular Shades Motorized Control Lift

TOOLS AND FASTENERS YOU MAY NEED (not included)
The tools you will need for installing your shade will vary, depending on the
installation surface, and mounting bracket type.
Tools typically used for installation include:
Note: Longer screws may be needed with extension brackets and spacers, not shown.
Metal Tape Measure
Safety Glasses
Drill with Bits
3
⁄32" drill bit &
1
⁄4" hex driver
Ladder
Screwdrivers
(both flat and Phillips head)
Drywall Anchors
Level
1⁄4" Nutdriver
Pencil
CAUTION: Use drywall anchors (not provided) when mounting into
drywall. Failure to properly anchor shade could cause shade
to fall, possibly resulting in injury.
!
GETTING STARTED
7Cellular Shades Motorized Control Lift

PAIR SHADE BEFORE INSTALLING
REMOTE CONTROL
•Use the –and +buttons to select the channel
to pair to.
•Press and hold the programming button on the
window covering for about 2 seconds until the
shade jogs once.
•In the next 10 seconds, press and hold the on
the remote until the shade jogs twice.
USING THE INMOTION APP
•If you purchased a hub, download the LEVOLOR
InMotion™app to get started.
•Shade can be directly paired to app, but it is
recommended to pair to remote first.
INSIDE MOUNT (IM)–BEFORE YOU BEGIN
Standard
Remote Control
Top-Down/Bottom-Up,
Day/Night Remote Control
Micro-USB
Charging Port
Indicator
Light
Programming
Button
INSTALLATION OVERVIEW
•Your order will include the correct number
of installation brackets for your shade
width, as shown in the table.
Shade
Width Brackets Required
Up to 36" 2
36" – 72" 3
72" – 108" 4
108" – 120" 5
End Mount BracketsBracket
GETTING STARTED
8Cellular Shades Motorized Control Lift

INSIDE MOUNT (IM)
STEP 1: MARKING THE BRACKET LOCATIONS
•Mark 2" in from each jamb for bracket location.
— If more than two installation brackets came with your order, space additional
bracket(s) evenly between the two end brackets.
— Mount into wood whenever possible.
•Center the brackets on your marks, then mark each of the screw holes.
— The minimum depth for installation brackets is 1¼".
— The minimum depth for a fully recessed mount is 2¼".
— Use the center screw hole when depth permits.
— Use both winged screwholes with shallow mounting depths.
IMPORTANT: Brackets must be level and aligned to each other.
Bracket
Bracket
2" Space Evenly
Jamb Jamb
Space Evenly 2"
ROOM SIDE
WINDOW SIDE
INSTALLATION
9Cellular Shades Motorized Control Lift

STEP 2: INSTALLING THE BRACKETS
•Drill the screw holes using a
3⁄32" drill bit.
•Attach the installation brackets
using the screws provided,
2 screws per bracket.
•Ensure all brackets are square
with each other.
IMPORTANT: Use drywall anchors
when mounting into drywall.
Screw
Bracket
Bracket
Screw
INSIDE MOUNT (IM)
STEP 3: INSTALLING THE
SHADE–MOUNTING THE HEADRAIL
•Fit the front channel on top of the headrail onto the front
lip of installation brackets.
•Push the headrail up and back until it snaps into place.
•Check to ensure the headrail is securely in the brackets.
— Check that the bottom of the headrail is snapped into
the base of each bracket.
— Check that the front lip of each bracket is in the front
channel of the headrail.
— If any brackets are not installed correctly, release the
shade and reinstall. See “Removing the Shade
(If Necessary)” on page 17.
Front Lip
Spring Tab
Headrail
Snap in
Place
Headrail
Bracket
The front of the bracket
fits under the groove.
Good Bad
INSTALLATION
10 Cellular Shades Motorized Control Lift

OUTSIDE MOUNT (OM) –BEFORE YOU BEGIN
OUTSIDE MOUNT (OM)
STEP 1: MARKING THE BRACKET
LOCATIONS
NOTE: The rear of the brackets must
be flush against a flat mounting
surface. Do NOT mount brackets
on curved molding.
•Center the headrail over
the window opening at
the desired height.
•Use a pencil to lightly mark
each end of the headrail.
— Alternatively, measure the width of the headrail and use that width to mark
the headrail end points over the window opening.
•Mark approximately 1 – 2" in from each end of headrail for the installation
bracket locations.
— Allow a minimum of 1⁄4in between the bottom of the installation bracket and the
top of the window molding.
Bracket
PAIR SHADE BEFORE INSTALLING
REMOTE CONTROL
•Use the –and +buttons to select the channel
to pair to.
•Press and hold the programming button on the
window covering for about 2 seconds until the
shade jogs once.
•In the next 10 seconds, press and hold the on
the remote until the shade jogs twice.
USING THE INMOTION APP
•If you purchased a hub, download the LEVOLOR
InMotion™app to get started.
•Shade can be directly paired to app, but it is
recommended to pair to remote first.
Standard
Remote Control
Top-Down/Bottom-Up,
Day/Night Remote Control
Micro-USB
Charging Port
Indicator
Light
Programming
Button
INSTALLATION
11Cellular Shades Motorized Control Lift

•Center the brackets on your marks, then mark each of the
screwholes.
— A minimum of 1 1⁄4" flat vertical surface is required to
mount the brackets.
— The top of the installation brackets or extension brackets
should be at the desired shade height. The brackets
should be level and aligned.
— When using extension brackets, mark two screw holes
per bracket.
CAUTION: The rear of the brackets must be flush against a flat mounting
surface. Do not mount brackets on curved molding.
!
Headrail End Marks
Window Opening
2" Space Evenly Space Evenly
Motor
Side
2"
•With a pencil, mark the installation brackets or extension bracket screw locations
through the larger, oblong rear holes of the bracket, 2 screws per bracket.
•Use a level to ensure all brackets are aligned.
•If more than two installation brackets come with your order, space additional bracket(s)
evenly between the two end brackets, no more than 30" apart, mark drill hole locations.
OUTSIDE MOUNT (OM)
INSTALLATION
12 Cellular Shades Motorized Control Lift

OUTSIDE MOUNT (OM)
STEP 2: INSTALLING THE BRACKETS
NOTE: Use drywall anchors when mounting into drywall.
•Drill the screw holes using a 3⁄32" drill bit.
•Attach the installation or extension brackets using the
screws provided.
IMPORTANT: The front edges of the installation brackets
must be level and aligned to each other.
•If using spacer blocks for added clearance, the spacer blocks
and shims may be stacked.
— A maximum of 1 1⁄2" of added clearance using spacer
blocks and shims is recommended.
•Attach the spacer blocks and installation brackets to a flat
vertical mounting surface with #6 mounting screws long
enough for asecure installation.
— The top of the spacer blocks should be at the desired
shade height.
— If using extension brackets, attach an installation
bracket to the underside of each extension bracket
using theprovided screws and speed nuts.
Screw
Bracket
Drywall
Anchor
Maximum
1½"
Longer Screw
(Not Provided)
INSTALLATION
13Cellular Shades Motorized Control Lift

OUTSIDE MOUNT (OM)
STEP 3: INSTALLING THE SHADE–MOUNTING THE HEADRAIL
•Fit the front channel on top of the headrail onto the front
lip of installation brackets.
•Push the headrail up and back until it snaps into place.
•Check to ensure the headrail is securely in the brackets.
— Check that the bottom of the headrail is snapped
into the base of each bracket.
— Check that the front lip of each bracket is in the front
channel of the headrail.
— If any brackets are not installed correctly, release the
shade and reinstall. See “Removing the Shade
(If Necessary)” on page 17.
Good Bad
Headrail
Front Lip
Spring Tab
Headrail
Bracket
The front of the bracket
fits under the groove.
Snap in
Place
INSTALLATION
14 Cellular Shades Motorized Control Lift

STEP 3: INSTALLING THE SHADE–MOUNTING THE HEADRAIL
•Fit the front channel on top of the headrail onto the front
lip of installation brackets.
•Push the headrail up and back until it snaps into place.
•Check to ensure the headrail is securely in the brackets.
— Check that the bottom of the headrail is snapped into
the base of each bracket.
— Check that the front lip of each bracket is in the front
channel of the headrail.
— If any brackets are not installed correctly,
release the shade and reinstall. See
“Removing the Shade (If Necessary)”
on page 17.
Snap in
Place
Headrail
Bracket
Good Bad
The front of the bracket
fits under the groove.
STEP 1: MARKING THE BRACKET LOCATIONS
End mount the headrail when conventional mounting techniques
will not work — for example, in an arched window opening.
•Position the end mount brackets so that the top of the attached
installation brackets is at the ordered height of the shade.
IMPORTANT: Both brackets must be installed at the same
depth and height.
•Mark both screw holes.
— The mounting surface must be vertical and flat, not part of an archedcurve.
STEP 2: INSTALLING THE BRACKETS
•Drill the holes using a 3⁄32" drill bit.
•Attach the end mount installation brackets usingthe flat head
screwsprovided.
NOTE: Drywall mounting is not recommended.
SIDE MOUNT
Ordered
Shade
Height
Minimum
1 1 ⁄4"
INSTALLATION
15Cellular Shades Motorized Control Lift

REMOTE OPERATION
•Scan for remote guide.
BATTERY CHARGING
•Rechargeable battery is integrated into
shade headrail.
•For standard charging, remove the
magnetic charging insert from the headrail.
Use the micro-USB charging cable and
power adapter to charge shade.
•For easier access to the charging port, a
removable magnetic charging adapter has
been installed during production. Attach the
magnetic charging adapter to the micro-
USB charging cable and power adapter
before connecting to headrail to charge.
•Indicator light battery status:
– Low (red flash)
– Charging (green flash)
– Charged (green solid)
•It is recommended to fully charge shade
prior to first use.
Micro-USB
Charging Port
Indicator
Light
Programming
Button
Magnetic
Charging
Insert
OPERATION
16 Cellular Shades Motorized Control Lift

REMOVING THE SHADE (IF NECESSARY)
•Lower the shade approximately 4".
•While holding the headrail, push
back on the bottom tab of the
installation bracket to release
the bottom edge of the headrail.
•After releasing the bottom edge,
roll the back of the headrail
down and out from the bracket.
Remove
Bracket
Back of
Shade
Headrail
Bottom
Tab
LEVEL THE BOTTOM RAIL (IF NECESSARY)
• Lift the bottom rail to locate the pockets on the underside
of the rail.
• Gently pull down on the bottom rail to fully insert the 7
⁄64"
Allen wrench key into the pocket. The key is fully inserted
when the ring on the key abuts to the pocket.
— Lift up the bottom rail slightly before turning the Allen
wrench key. Turn the key clockwise to raise that side of
the bottom rail, or counter-clockwise to lower it.
— One quarter turn of the key equals approximately 1⁄4".
IMPORTANT: The Allen wrench key must be fully
inserted to avoid stripping the mechanism. Do not
pull down on the bottom rail while turning the key.
•If more than two pockets exist, adjust the outer pockets first. Then adjust inner
pockets as necessary, to maintain equal tension across the bottom rail. As pocket
adjustments are made, it is recommended that the shade be raised and lowered to
check that it is level.
Pocket
Lower
Raise
Underside of Bottom Rail
Allen Wrench Key
OPERATION
17Cellular Shades Motorized Control Lift

All LEVOLOR Cellular Shades are made of 100% polyester and with multiple
cleaning options, these easy to care for shades will maintain their beautiful
appearance for years to come.
NOTICE: Avoid contact with window cleaning products. Improper cleaning may
damage the shade and void warranty.
DUSTING
Use a feather duster for regular cleaning.
FORCED AIR
Blow away dirt and debris using clean compressed air.
PROFESSIONAL INJECTION/EXTRACTION CLEANING
Call local on-site blind/shade cleaner that injects a cleaning solution
into the fabric and extracts the dirty solution at the same time. The
service is typically performed at home so you do not need to remove
your window treatments.
VACUUMING
Use a low suction vacuum with a brush-type cleaner attachment;
stroke lightly over the shade to clean.
SPOT-CLEANING/STAIN REMOVAL AT HOME
Use warm water and a mild soap, like Woolite®or Scotchgard®, if
needed. Do not immerse shade in water.
CLEANING PROCEDURES
A Note About Fabrics
As with all textiles, Cellular fabrics are subject to some variations. Slight wrinkling,
puckering, or bowing is inherent to this textile product and should be considered
normal, acceptable quality.These characteristics are not usually visible from the
front or rear butmay be visible from a sideangle.
Precautions should be taken to reduce exposure to harsh environmental elements,
such as salt air. Continuous exposure through open windows and doors will accelerate
the fabric deterioration.
NOTE: Improper cleaning may void warranty.
ADDITIONAL INFORMATION AND SUPPORT
18 Cellular Shades Motorized Control Lift

Problem The shade will not fit into the installation brackets.
Solution
Check that the installation brackets are level and aligned.Adjust and/
or shim to level, if necessary.
Be sure the heads of the mounting screws are flush against the
installation bracket.
Make sure that the shade fabric is not caught between the installation
bracket and the headrail.
Check that the headrail is completely inserted into the installation
brackets.
Problem The shade raises or lowers unevenly or the bottom rail is uneven
when fully raised.
Solution
Lower the shade completely to allow it to “self-correct” skewing.
Check that the headrail and installation brackets are level and aligned.
Shim the installation brackets to level the headrail, if necessary.
Adjust the bottom rail. See “Level the Bottom Rail (If Necessary)”
on page 17.
TROUBLESHOOTING
If your shade is not operating correctly:
•First review the guide that came with your control device.
•Refer to the following troubleshooting procedures for specific solutions for your shade.
If questions remain, please contact LEVOLOR Customer Service at 1-800-LEVOLOR or
1-800-538-6567
WARRANTY
For complete warranty information visit LEVOLOR.com or call Customer Service
at 1-800-LEVOLOR or 1-800-538-6567.
CONTACTING US
To contact LEVOLOR Customer Service regarding any questions or concerns
you may have about your new shades, you may reach us at 1-800-LEVOLOR
(9:00 am – 6:00 pm EST)
www.LEVOLOR.com
ADDITIONAL PARTS AND SERVICES
Additional or replacement parts can be ordered, or shades can be repaired or
restrung through our repair center. Please contact LEVOLOR Customer Service
through www.LEVOLOR.com for a return authorization number.
19Cellular Shades Motorized Control Lift
ADDITIONAL INFORMATION AND SUPPORT