Lexus NX350h 2022 User manual

2022
NX350h
OWNER’S MANUAL

Your Lexus Dealer
Your Lexus dealer will provide quality maintenance and any other assistance you
may require.
If there is not a Lexus dealer near you, please call the following number:
■U.S. OWNERS
●In the U.S. mainland or Canada:
Lexus Roadside Assistance
1-800-25-LEXUS or 1-800-255-3987 (Toll-Free)
●In Hawaii:
Servco Automotive Roadside Assistance/Customer Services
1-800-25-LEXUS or 1-800-255-3987 (Toll-Free)
■CANADIAN OWNERS
●In Canada or the U.S. mainland:
Lexus Roadside Assistance/Customer Service
1-800-26-LEXUS or 1-800-265-3987 (Toll-Free)
Please access our websites for further information.
●The U.S. mainland: www.lexus.com
●Hawaii: www.servcolexus.com
●Canada: www.lexus.ca
© 2021 TOYOTA MOTOR CORPORATION
All rights reserved. This material may not be reproduced or copied, in whole or in
part, without the written permission of Toyota Motor Corporation.

Before driving Important points to know before driving the vehicle
Driving the vehicle Basic operations for when driving the vehicle
Driving according
to the conditions
Using the air conditioning system and interior conven-
ience features
Interior features Using the air conditioning system and interior conven-
ience features
Vehicle status information
and indicators
Reading driving-related information
Driving support
system Safe driving support function and SRS airbag settings
Wireless
communication
Wireless communication services which support safety,
comfort and convenience
Maintenance and
care Caring for your vehicle and maintenance procedures
When trouble
arises What to do in case of malfunction and emergency
Vehicle
specifications Vehicle specifications, customizable features
For owners
Reporting safety defects for U.S. owners, and seat belt,
SRS airbag and headlight aim instructions for Canadian
owners
Index Search alphabetically
1
2
3
4
5
6
7
8
9
10
11

For your information
For your information...........................9
Pictorial index......................................13
1Before driving
1-1. Using the dedicated floor mats
Using the dedicated floor
mats correctly..................................24
1-2. Important points for the hybrid
system
Hybrid system features..................26
Hybrid system precautions..........32
Hybrid electric vehicle driving
tips ........................................................ 35
1-3. Vehicle load limits
Vehicle load limits.............................37
1-4. Preparations for safe driving with
children in the vehicle
Riding with children........................38
Selecting an appropriate child
restraint system (for Puerto
Rico)......................................................41
Child restraint system....................48
Child restraint system installa-
tion method (except for Pu-
erto Rico)..........................................50
Child restraint system installa-
tion method (for Puerto
Rico).................................................... 59
Installing a child restraint sys-
tem to the front passenger's
seat........................................................67
1-5. Entering/exiting the vehicle and
loading luggage
Key types.............................................. 68
Smart access system with
push-button start............................72
Digital Key............................................77
Opening/closing the doors .........79
Locking/unlocking the doors..... 83
Theft deterrent system..................88
Loading the vehicle with lug-
gage...................................................... 91
Trailer towing (vehicles with
towing package)...........................115
Trailer towing (vehicles with-
out towing package).................125
Dinghy towing..................................126
Opening and closing the win-
dows .................................................. 127
1-6. Obtaining the correct driving pos-
ture
Adjusting the seats......................... 131
Adjusting the rear seats..............135
Using the seat belts.......................136
Adjusting the position of the
steering wheel and mirrors....140
2Driving the vehicle
2-1. Starting and stopping the hybrid
system
Starting the hybrid system.........154
Stopping the hybrid system......158
2-2. Driving procedures
Driving procedure.........................160
Breaking in your new Lexus.....163
Intended use of each shift po-
sition ..................................................164
Changing the shift position.......166
Starting off.......................................... 171
TABLE OF CONTENTS
2

Operations when turning left
or right or changing lanes ...... 172
Changing the shift range ...........173
2-3. Parking the vehicle
When parking the vehicle.........175
Stopping.............................................177
Parking the vehicle........................179
2-4. Refueling
Refueling ............................................190
3Driving according to the con-
ditions
3-1. Driving when the surrounding
area is dark
Using the headlights.....................194
Automatically changing be-
tween the low beam head-
lights and high beam head-
lights...................................................199
3-2. Driving when the sun or head-
lights of other vehicles are
bright
Using the sun visors.....................207
Inside rear view mirror anti-
glare function (vehicles with
auto anti-glare inside rear
view mirror) ..................................208
Digital Rearview Mirror anti-
glare function (optical mirror
mode)...............................................209
3-3. Driving in the rain
Precautions for driving in the
rain......................................................210
Ensuring visibility in the rain ...... 211
3-4. Driving when the windows or mir-
rors are fogged up
Defog the windshield...................219
Defog the rear window............... 221
Defog the outside rear view
mirrors.............................................222
3-5. Driving when it is cold
Preparing for cold weather......223
Cold weather driving tips.........226
3-6. Driving when in the fog or on a
mountain road and visibility is
poor
Fog light illumination ...................228
Sounding the horn........................229
3-7. Utility vehicle precautions
Utility vehicle precautions........230
3-8. Changing the driving character-
istics
Driving modes................................233
Changing the driving mode....234
Trail Mode (AWD vehicles).....235
3-9. EV drive mode
Changing to EV drive mode...237
3-10. Brake hold system
Brake hold system ........................239
4Interior features
4-1. Favorite settings
My Settings...................................... 244
4-2. Adjusting the preferred driving
position
Enabling easier driver entry
and exit (Power easy access
system)............................................ 246
Driving position registration/
recall/deletion.............................. 247
4-3. Adjusting the temperature/envi-
ronment inside the vehicle
TABLE OF CONTENTS
3

Comfortable condition to be
maintained without adjusting
each system (Lexus Climate
Concierge) ....................................251
Air conditioning controls..........253
Heated steering wheel............... 262
Seat heaters.....................................263
Seat ventilators...............................265
Using the moon roof...................266
Using the panoramic moon
roof....................................................269
Opening and closing the elec-
tronic sunshade............................272
4-4. Illuminating the interior
Using the interior lights...............274
4-5. Using the interior features
Location of the storage fea-
tures.................................................. 278
Convenient interior features...284
4-6. Using the luggage compartment
Using the cargo hooks...............295
Using the cargo net hooks.......296
Using the grocery bag hooks.297
Deck board......................................298
Stowing the luggage cover..... 300
5Vehicle status information
and indicators
5-1. Functions and displays of the me-
ter
Warning lights and indicators.304
Gauges and meter......................... 311
5-2. Functions of the displays
Multi-information display (ve-
hicles without a head-up dis-
play)...................................................317
Multi-information display (ve-
hicles with a head-up dis-
play)...................................................319
Head-up display.............................321
Displayed content.........................323
5-3. Changing the settings of the dis-
plays
Changing the instrument pan-
el light brightness.......................334
Changing settings for the
head-up display..........................335
6Driving support system
6-1. Features of the safe driving sup-
port functions
Lexus Safety System + 3 soft-
ware update..................................338
Lexus Safety System + 3 ............ 341
Driving assist systems.................349
6-2. Using the safe driving support
functions
Pre-Collision System ..................356
Lane Tracing Assist ......................368
Lane Change Assist....................373
Lane Departure Alert.................377
Front cross traffic alert ...............383
Assistance in detecting vehi-
cles behind when changing
lanes..................................................386
Supporting safe exit by de-
tecting detectable objects at
the rear of the vehicle by
outputting sounds, display-
ing screens as a warning or
cancelling opening of the
doors................................................392
TABLE OF CONTENTS
4

Buzzer and screen notifica-
tions when approaching an
object at low speed...................399
Buzzer and screen notifica-
tions when traveling at a low
speed and an approaching
vehicle is detected at the
rear...................................................... 411
Buzzer and screen notifica-
tions when traveling at a low
speed and a pedestrian is
detected at the rear...................418
Brake operation when an ob-
ject is detected while ap-
proaching at low speed .........423
Parking assistance through
the Advanced Park main
switch operation.........................437
Road Sign Assist........................... 480
Dynamic radar cruise control.483
Cruise Control...............................494
Emergency Driving Stop Sys-
tem.....................................................499
Hybrid system output restric-
tion when the accelerator
pedal and brake pedal are
depressed at the same time..502
Sudden start restraint control.503
6-3. Reducing impact to the occu-
pants in a collision
Reducing impact to passen-
gers in a collision........................504
Front passenger occupant
classification system ..................515
7Wireless communication
7-1. Connected Services
Safety Connect..............................522
Remote Connect ..........................526
Service Connect........................... 527
8Maintenance and care
8-1. Exterior maintenance and care
Washing the vehicle.....................530
8-2. Cleaning and protecting the vehi-
cle interior
Cleaning the vehicle interior ..536
Cleaning the areas with satin-
finish metal accents...................538
Cleaning the leather areas.......539
Cleaning the synthetic leather
areas.................................................540
Cleaning the air intake vent
and filter...........................................541
8-3. Maintenance
Maintenance requirements.....545
Scheduled maintenance out-
line.....................................................546
Do-it-yourself maintenance.....547
General maintenance................548
Engine compartment mainte-
nance items list............................549
Luggage compartment main-
tenance item list..........................550
Vehicle interior maintenance
items list ........................................... 551
Vehicle exterior maintenance
items list ..........................................552
Emission inspection and main-
tenance (I/M) programs........553
8-4. Inspection of consumables
Do-it-yourself service precau-
tions...................................................554
Opening the hood........................556
TABLE OF CONTENTS
5

Engine compartment.................. 557
Adding washer fluid.....................564
12-volt battery.................................565
Air conditioning filter mainte-
nance................................................568
8-5. Tire maintenance
Tire maintenance...........................570
Tire inspection items.....................571
Run-flat tire features.....................574
Operation of the tire pressure
warning system ........................... 575
Checking tire inflation pres-
sure....................................................586
Lifting the vehicle with a floor
jack................................................... 588
Rotating the tires...........................589
Wheels...............................................590
Replacing the tire..........................592
Headlight aim...................................601
9When trouble arises
9-1. What to do if a problem occurs
while driving
What to do if a problem oc-
curs while driving.......................605
9-2. If a warning light illumi-
nates/flashes or a warning mes-
sage is displayed on the meter
If a warning light turns on/
flashes............................................. 608
If a warning message is dis-
played ............................................... 621
9-3. If the hybrid system will not start
When the hybrid system can-
not be started even though
the correct starting proce-
dure is being followed .............638
When the interior lights or
headlights are dim and the
hybrid system cannot be
started...............................................641
When the interior lights or
headlights do not illuminate
and the hybrid system can-
not be started...............................648
When the horn sounds at a
low volume and the hybrid
system cannot be started.......649
When the horn does not
sound and the hybrid system
cannot be started.......................650
9-4. If a tire is flat
Repairing a tire with the emer-
gency tire puncture repair kit
(vehicles with an emergency
tire puncture repair kit)............651
Precautions for when you
have a flat tire (vehicles with
run-flat tires).................................664
9-5. If a door cannot be opened or
locked
If a key has been lost....................665
When the doors/windows/
moon roof cannot be oper-
ated using an electronic key.666
If a door cannot be opened
using the door opener
switch............................................... 675
If the rear doors cannot be
opened from the inside...........678
If the back door cannot be
opened............................................ 679
TABLE OF CONTENTS
6

9-6. If the moon roof or electronic
sunshade does not operate cor-
rectly
If the moon roof does not op-
erate correctly..............................681
If the panoramic moon roof/
electronic sunshade does
not operate correctly...............682
9-7. If the rear seats does not operate
correctly
Initialize rear seats (Vehicles
with a power back door)........683
9-8. If refueling cannot be performed
If the fuel filler door cannot be
opened............................................684
9-9. If an indicator on an interior fea-
ture illuminates or flashes
When the wireless charger
operation indicator light (on
the charging tray) flashes.......685
9-10. If the vehicle cannot move
When a hybrid system warn-
ing message is displayed and
the vehicle does not move.....687
If the hybrid transmission
makes abnormal sounds ....... 688
Towing with a tow truck .............689
Using a flatbed truck....................691
Towing with another vehicle....692
Getting unstuck from mud,
sand, or snow...............................695
9-11. If you think something is wrong
If a vehicle abnormality is
found ................................................696
If abnormal sounds are emit-
ted from the vehicle..................697
If the vehicle behaves abnor-
mally..................................................698
9-12. Items to check before contacting
a dealership
The steering wheel cannot be
turned after the hybrid sys-
tem is stopped.............................699
If the windows do not open or
close by operating the pow-
er window switches...................700
The power switch is turned off
automatically................................702
If your vehicle overheats ...........703
If electrical components can-
not be used or do not oper-
ate when a switch is operat-
ed .......................................................706
If a light does not illuminate .....707
10 Vehicle specifications
10-1. Specifications
Maintenance data (fuel, oil
level, etc.)........................................716
Fuel information..............................724
Tire information.............................. 727
10-2. Customizable features
User customization function
outline..............................................737
Method to change settings......738
Customizable features...............739
10-3. Initialization
Items to initialize............................ 757
11 For owners
11-1. For owners
TABLE OF CONTENTS
7

Reporting safety defects for
U.S. owners...................................760
Reporting safety defects for
Canadian owners........................761
Seat belt instructions for
Canadian owners (in
French).............................................762
SRS airbag instructions for
Canadian owners (in
French)............................................ 763
Headlight aim instructions for
Canadian owners (in
French)............................................ 769
Supplement.................................................771
Index............................................................... 776
Certification..............................................787
TABLE OF CONTENTS
8

For your information
For your information
Information contained in this Owner’s Manual
Please note that this manual applies to all models and explains all equipment,
including options. Therefore, you may find some explanations for equipment not
installed on your vehicle.
All specifications provided in this manual are current at the time of printing.
Over time, your vehicle may receive updates that modify the vehicle and make
material in this manual incomplete and/or inaccurate. Because of Lexus’ interest in
continual product improvement, Lexus reserves the right to make changes to this
manual at any time without notice.
Depending on specifications, the vehicle shown in the illustrations may differ from
your vehicle in terms of color and equipment.
If Lexus chooses to update the manual, updated versions can be viewed by
selecting your vehicle by model and year at the following URL or on your mobile
device if you have access to the Lexus app.
https://drivers.lexus.com
Reading this manual
This section explains symbols used in this manual.
■Meanings of symbols in the text
The names and meanings of symbols are as follows:
● WARNING
Explains something that, if not obeyed, could cause death or serious injury to
people.
● NOTICE
Explains something that, if not obeyed, could cause damage to or a malfunction
in the vehicle or its equipment.
● Step number
Indicates operating or working procedures. Follow the steps in numerical order.
For your information
9

● Info
Explains important points other than functions and operating methods.
■Meanings of symbols in illustrations
The names and meanings of symbols are as follows:
● Indicates the action (pushing, turning, etc.) used to operate switches
and other devices.
● Indicates the outcome of an operation (e.g. a lid opens).
● Indicates the component or position being explained.
● Means Do not, Do not do this, or Do not let this happen.
For your information
10

Precautions for safe driving
WARNING
●Driving under the influence: Never drive your vehicle when under the influence of
alcohol or drugs that have impaired your ability to operate your vehicle. Alcohol and
certain drugs delay reaction time, impair judgment and reduce coordination, which
could lead to an accident that could result in death or serious injury.
●Driver distraction: Always give your full attention to driving. Anything that distracts the
driver, such as adjusting controls, talking on a cellular phone or reading can result in a
collision with resulting death or serious injury to you, your occupants or others.
●Always observe the legal speed limit when driving on public roads.
●Defensive driving: Always drive defensively. Anticipate mistakes that other drivers or
pedestrians might make and be ready to avoid accidents.
●When driving over long distances, take regular breaks before you start to feel tired.
Also, if you feel tired or sleepy while driving, do not force yourself to continue driving
and take a break immediately.
Noise from under vehicle after turning off the hybrid system
Approximately five hours after the hybrid system is turned off, you may hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.
Usage of data collected through Connected service (U.S. mainland
only)
If your Lexus has Connected service and if you have subscribed to those services,
please refer to the Connected service Telematics Subscription Service Agreement
for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by Lexus,
please visit http://www.lexus.com/privacyvts/.
General precaution regarding children's safety
WARNING
Never leave children unattended in the vehicle, and never allow children to have or use
the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
For your information
11

WARNING
There is also a danger that children may injure themselves by playing with the windows,
the moon roof, or other features of the vehicle. In addition, heat build-up or extremely
cold temperatures inside the vehicle can be fatal to children.
Perchlorate Material
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These components
may include the airbags, seat belt pretensioners, wireless remote control batteries,
and the batteries in the tire pressure warning valve and transmitters.
For your information
12

Pictorial index
Exterior
INFORMATION
Light bulbs of the exterior lights for driving (Replacing method: → P.711)
ASide doors .........................................................................................................................P.79
Locking/unlocking.................................................................................................................... P.83
Opening/closing the side doors...........................................................................................P.79
Opening/closing the side windows.......................................................................... P.127,128
Locking/unlocking by using the mechanical key .......................................................P.669
Warning messages................................................................................................................... P.621
BBack door..........................................................................................................................P.93
Opening from inside the cabin.............................................................................................P.93
Opening from outside..............................................................................................................P.93
Warning messages................................................................................................................... P.621
COutside rear view mirrors..........................................................................................P.149
Adjusting the mirror angle....................................................................................................P.149
Folding the mirrors.....................................................................................................................P.151
For your information
13

Driving position memory*.................................................................................................... P.247
Defogging the mirrors...........................................................................................................P.222
DWindshield wipers ................................................................................................ P.211,216
Precautions for winter season............................................................................................P.223
Precautions for car wash..................................................................................................... P.534
EFuel filler door................................................................................................................P.190
Refueling method.....................................................................................................................P.190
Fuel type/fuel tank capacity.................................................................................................P.718
FTires..................................................................................................................................P.570
Tire size/inflation pressure.........................................................................................P.587,722
Winter tires/tire chains..........................................................................................................P.223
Checking/rotation/tire pressure warning system........................ P.570,571,575,589
Coping with flat tires...............................................................................................................P.651
GHood................................................................................................................................P.556
Opening..................................................................................................................................... P.556
Engine oil .....................................................................................................................................P.718
Coping with overheating .....................................................................................................P.703
Warning messages................................................................................................................... P.621
HHeadlights.......................................................................................................................P.194
IParking lights/daytime running lights.....................................................................P.194
JDaytime running lights................................................................................................P.194
KFront side marker lights ..............................................................................................P.194
LTurn signal lights............................................................................................................P.194
MHeadlight high beams (for Canada)........................................................................P.194
NHeadlights (except for Canada)/Headlight low beams (for Canada) .........P.194
OCornering lights*.......................................................................................................... P.197
PFront fog lights ............................................................................................................. P.228
QTurn signal lights............................................................................................................ P.172
RRear side marker lights ...............................................................................................P.194
SStop/tail lights................................................................................................................P.194
TTurn signal lights............................................................................................................ P.172
* : If equipped
For your information
14

UTail lights ..........................................................................................................................P.194
VBack-up light
Changing the shift position to R.........................................................................................P.166
WStop lights
XLicense plate lights.......................................................................................................P.194
For your information
15

Instrument panel
APower switch ..................................................................................................................P.154
Starting the hybrid system/changing the modes................................................P.154,156
Emergency stop of the hybrid system............................................................................ P.605
When the hybrid system will not start............................................................................ P.638
Warning messages................................................................................................................... P.621
BShift lever ........................................................................................................................P.164
Changing the shift position ..................................................................................................P.166
Precautions for towing ......................................................................................P.689,691,692
CMeters...............................................................................................................................P.311
Reading the meters/adjusting the instrument panel light...............................P.311,334
Warning lights/indicator lights.......................................................................................... P.304
When a warning light turns on..........................................................................................P.608
DMulti-information display.................................................................................. P.317,319
Display .................................................................................................................................P.317,319
Energy monitor.........................................................................................................................P.326
When a warning message is displayed ...........................................................................P.621
ETurn signal lever/Headlight switch..................................................................P.172,194
For your information
16

Headlights/parking lights/tail lights/license plate lights/daytime running lights......
..........................................................................................................................................................P.194
Front fog lights ..........................................................................................................................P.228
FWindshield wiper and washer switch.............................................................. P.211,216
Usage.....................................................................................................................................P.211,216
Adding washer fluid................................................................................................................P.564
Warning messages................................................................................................................... P.621
GEmergency flasher switch.........................................................................................P.605
HHood lock release lever.............................................................................................P.556
ITilt and telescopic steering control switch*.................................................. P.140,141
Adjustment.......................................................................................................................... P.140,141
Driving position memory ..................................................................................................... P.247
JTilt and telescopic steering control lever*..................................................... P.140,141
Adjustment.......................................................................................................................... P.140,141
KAir conditioning system............................................................................................ P.253
Usage...........................................................................................................................................P.254
Rear window defogger ..........................................................................................................P.221
LAudio system*1
* : If equipped
*1 : Refer to "MULTIMEDIA OWNER'S MANUAL".
For your information
17

Switches
AInstrument panel light control switches............................................................... P.334
BODO/TRIP switch .......................................................................................................P.316
CAdvanced Park (parking assist system) main switch*.......................................P.437
DCamera switch**2
EFuel filler door opener switch ...................................................................................P.190
FPower back door switch*.............................................................................................P.101
GDriving position memory switches*....................................................................... P.247
HOutside rear view mirror switches..........................................................................P.149
IDoor lock switches........................................................................................................ P.85
JPower window switches ..................................................................................... P.127,128
KWindow lock switch .....................................................................................................P.129
* : If equipped
*2 : Refer to "MULTIMEDIA OWNER'S MANUAL".
For your information
18
Table of contents
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