LG-Nortel ARIA SOHO User manual

ARIA SOHO
Hardware Description and
Installation Manual

ARIA SOHO Hardware Description and Installation Manual Issue 1
Mar, 2007
Regulatory Information
Before connecting the ARIA SOHO to the telephone network, you may be required to notify your local serving
telephone company of your intention to use "customer provided equipment". You may further be required to provide
any or all of the following information:
PSTN line Telephone numbers to be connected to the system
Model name ARIA SOHO
Local regulatory agency registration number locally provided
Ringer equivalence 1.0
Registered jack RJ-11
The required regulatory agency registration number is available from your local representative of LG-Nortel.
This equipment complies with the following regulatory standards, TBR21. Also, this equipment complies with the
safety requirements of EN60950-1, EN55022 and EN55024.
If the telephone company determines that customer provided equipment is faulty and may possibly cause harm or
interruption in service to the telephone network, it should be disconnected until repair can be affected. If this is not
done, the telephone company may temporarily disconnect service.
The local telephone company may make changes in its communications facilities or procedures. If these changes
could reasonably be expected to affect the use of the ARIA SOHO or compatibility with the network, the telephone
company is required to give advanced written notice to the user, allowing the user to take appropriate steps to
maintain telephone service.
The ARIA SOHO complies with rules regarding radiation and radio frequency emission as defined by local regulatory
agencies. In accordance with these agencies, you may be required to provide information such as the following to the
end user.
WARNING
"This equipment generates and uses R.F. energy, and if not installed and used in accordance with the
Instruction Manual, it may cause interference to radio communications. It has been tested and found to
comply with the appropriate limits for a telecommunication device. The limits are designed to provide
reasonable protection against such interference, when operated in a commercial environment. Operation of
this equipment in a residential area could cause interference, in which case the user, at his own expense, will
be required to take whatever measures may be required to correct the interference."
Copyright© 2006 LG-Nortel Co. Ltd. All Rights Reserved
This material is copyrighted by LG-Nortel Co. Ltd. (LGN). Any unauthorized reproductions, use or disclosure of this
material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. LGN reserves the right to make
changes in specifications at any time without notice. The information furnished by LGN in this material is believed to
be accurate and reliable, but is not warranted to be true in all cases.
LGN and ARIA SOHO are trademarks of LG-Nortel Co. Ltd.
All other brand and product names are trademarks or registered trademarks of their respective companies.

ARIA SOHO Hardware Description and Installation Manual Issue 1
Mar, 2007
Revision History
ISSUE DATE CONTENTS OF CHANGES REMARK
ISSUE 1.0 2007.03 Initial Release

ARIA SOHO Hardware Description and Installation Manual Issue 1
Mar, 2007
I
Table of Contents
1 INTRODUCTION...................................................................................................1
1.1 Important Safety Instructions ..........................................................................................1
1.1.1 Safety Requirements ................................................................................................................ 1
1.2 Precaution .......................................................................................................................2
1.2.1 Caution ................................................................................................................................... 2
1.2.2 Disposal of Old Appliance......................................................................................................... 2
1.3 Manual Usage ....................................................................................................................3
1.4 The list of abbreviations...................................................................................................4
2 SYSTEM OVERVIEW ...........................................................................................5
2.1 ARIA SOHO System Highlights .......................................................................................5
2.1.1 System Connection Diagram .................................................................................................... 5
2.2 System Components.........................................................................................................6
2.3 Specifications....................................................................................................................7
2.3.1 General Specifications .............................................................................................................. 7
2.3.2 System Capacity ....................................................................................................................... 8
3 KSU INSTALLATION............................................................................................9
3.1 Pre-Installation...................................................................................................................9
3.1.1 Safety Installation Instructions .................................................................................................. 9
3.1.2 Installation precautions ............................................................................................................. 9
3.1.3 Wiring Precautions.................................................................................................................... 9
3.2 KSU Installation...............................................................................................................10
3.2.1 Unpacking ............................................................................................................................... 10
3.2.2 KSU Exterior and Dimension .................................................................................................. 11
3.2.3 Opening and Closing the Front Cover.................................................................................... 12
3.2.4 Power Supply Unit Installation ................................................................................................ 14
3.2.5 Frame Ground Connection ..................................................................................................... 15
3.2.6 External Backup Battery Installation....................................................................................... 16
3.2.7 KSU Mounting ......................................................................................................................... 17
4 BOARD INSTALLATION....................................................................................20
4.1 Installation of the Boards...............................................................................................20
4.2 Main Board Unit (MBU)...................................................................................................21
4.2.1 Modular Jack (MJ1 – MJ3) Pin Assignment........................................................................... 23
4.2.2 Switch, LED and Connector.................................................................................................... 24
4.3 Installation of the CO Line & Extension Board............................................................26
4.3.1 CHB308 (3 CO Line and 8 Hybrid Interface Board) [not available in AR-CKSU].................. 26
4.3.2 CSB316 (3 CO and 16 SLT Interface Board) [not available in AR-CKSU]............................ 28

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4.3.3 SLIB8 (8 SLT Interface Board) [not available in AR-CKSU] .................................................. 31
4.4 Other Board Installations ...............................................................................................32
4.4.1 Voice Mail Interface Unit (VMIU) ............................................................................................ 32
4.4.2 Auto Attendant Function Unit (AAFU) .................................................................................... 33
4.4.3 LAN Interface Unit (LANU) ..................................................................................................... 34
4.4.4 Modem Function Unit (MODU) ............................................................................................... 35
4.4.5 DPU2 (Two Door Phone Unit) ................................................................................................ 36
4.4.6 CMU50PR (Call Metering-50Hz and Polarity Reversal Detection Unit) ................................ 37
5 TERMINAL CONNECTION AND WIRING METHOD ........................................38
5.1 Terminal and Door Phone Models.................................................................................38
5.1.1 Terminal Cabling Distance...................................................................................................... 39
5.1.2 Basic Terminal and DSS Connection ..................................................................................... 39
5.1.3 Connecting Additional Terminals............................................................................................ 41
5.2 Cable Wiring.....................................................................................................................42
5.2.1 Wall Mount Wiring................................................................................................................... 42
5.2.2 Rack Mount Wiring.................................................................................................................. 43
6 STARTING THE ARIA SOHO ............................................................................44
6.1 Before Starting the ARIA SOHO System ......................................................................44
6.2 Basic Programming ........................................................................................................45
6.2.1 DKT Programming .................................................................................................................. 45
6.2.2 Entering the Programming Mode............................................................................................ 46
6.2.3 Pre-Programming.................................................................................................................... 47
7 TROUBLESHOOTING........................................................................................54

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1 I IN
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1.1 Important Safety Instructions
1.1.1 Safety Requirements
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and other personal injury, including the following:
Please read and understand all instructions.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. A damp cloth should be used for
cleaning; do not use liquid or aerosol cleaners.
Do not use this product near water, such as in a bathtub, washbowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
Do not place this product on an unstable stand or table. The product may fall, causing serious
damage to the product or serious injury.
Slots and openings in the KSU and the back or bottom are provided for ventilation, to protect it
from overheating, these openings must not be blocked or covered. The openings should never
be blocked by placing the product on a bed, sofa, or other similar surface. This product should
never be placed near or over a radiator or other heat source. This product should not be placed
in a built-in installation without proper ventilation.
This product should be operated only from the type of power source indicated on the product
label. If you are not sure of the type of power supply to your location, consult your dealer or local
power company.
Do not allow anything to rest on the power cord. Do not locate this product where the cord could
be abused by people walking on it.
Do not overload wall outlets and extension cords as this can result in the risk of fire or electric
shock.
Never push objects of any kind into this product through KSU slots or connectors as they may
touch dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Never spill liquid of any kind on the product.
To reduce the risk of electric shock, do not disassemble this product. Instead, take it to a
qualified person when service or repair work is required. Opening or removing covers may
expose you to dangerous voltages or other risk. Incorrect reassemble can cause electric shock
when the appliance is subsequently used.
Unplug this product from the wall outlet and refer servicing to qualified service personnel under
the following conditions:
When the power supply cord or plug is damaged or frayed.
If liquid has been spilled into the product.
If the product has been exposed to rain or water.
If the product does not operate normally by following the operating instructions. Adjust only
those controls that are covered by the operating instructions because improper adjustment of
other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
If the product has been dropped or the KSU has been damaged.
If the product exhibits a distinct change in performance.
Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock
from lightning.
In the event of a gas leak, do not use the telephone near the leak.

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1.2 Precaution
Keep the system away from heating appliances and electrical noise generating devices such as
florescent lamps, motors and televisions. These noise sources can interfere with the
performance of the ARIA SOHO System.
This system should be kept free of dust, moisture, high temperature (more than 40 degrees) and
vibration, and should not be exposed to direct sunlight.
Never attempt to insert wires, pins, etc. into the system. If the system does not operate properly,
the equipment should be repaired by an authorized LG-Nortel service center.
Do not use benzene, paint thinner, or an abrasive powder to clean the KSU. Wipe it with a soft
cloth only.
1.2.1 Caution
This system should only be installed and serviced by qualified service personnel.
When a failure occurs which exposes any internal parts, disconnect the power supply cord
immediately and return this system to your dealer.
To prevent the risk of fire, electric shock or energy hazard, do not expose this product to rain or
any type of moisture.
To protect PCB from static electricity, discharge body static before touching connectors and/or
components by touching ground or wearing a ground strap.
WARNING
Danger of explosion if battery is not correctly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
1.2.2 Disposal of Old Appliance
When the displayed symbol (crossed-out wheeled bin) is adhered to a product, it designates the product is covered by
the European Directive 2002/96/EC.
All electric and electronic products should be only be disposed of in special collection
facilities appointed by government or local/municipal authorities.
The correct disposal of your old appliance will help prevent potential negative
consequences for the environment and human health.
For more detailed information about disposal of your old appliances, please contact
your city office, waste disposal service or the place of product purchase.

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1.3 Manual Usage
This document provides general information covering the hardware description and installation of the ARIA SOHO
System. While every effort has been taken to ensure the accuracy of this information LGN makes no warranty of
accuracy or interpretations thereof.
Section 2. System Overview
Provides general information on the ARIA SOHO System, including the system specifications and capacity.
Section 3. KSU Installation
Describes detailed instructions for planning the installation site and procedures to install the ARIA SOHO System.
Section 4. Board Installation
Describes detailed instructions for installing components of the ARIA SOHO Board.
Section 5. Terminal Connection and Wiring Method
Describes the kinds of terminals, maximum distance, and other device connections for the terminal.
Section 6. Starting the ARIA SOHO System
Provides general information for starting the System and basic Admin programming.
Section 7. Troubleshooting
Provides information on the ARIA SOHO System and deals with common troubleshooting issues.

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1.4 The list of abbreviations
AAFU: Auto Attendant Function Unit
AC: Alternating Current
ACD: Automatic Call Distributor
ADPCM: Adaptive Differential Pulse Code Modulation
AWG: American Wire Gauge
CHB308: 3 CO lines and 8 hybrid interface board
CID: Caller ID
CMU50PR: Call Metering (50KHz) and Polarity Reversal Detection Unit
CN: Connector
CO: Central Office
CPU: Central Processing Unit
CSB316: 3 CO lines and 16 SLT interface board
DC: Direct Current
DKTU: Digital Key Telephone Unit
DSP: Digital signal processing
DSS: Direct Station Selection
DTMF: Dual Tone Multi Frequency
EMI: Electromagnetic Interference
ESD: Electrostatic Discharge
ETS: European Telecommunications Standards
FSK: Frequency-shift keying
GND: Ground
IP: Internet Protocol
JTAG: Joint Test Action Group
KSU: Key Service Unit
LAN: Local Area Network
Max.: Maximum
MBU: Mother Board Unit
Min.: Minimum
MJ: Modular Jack
MODU: Modem Unit
MOHU: Music On Hold Unit
PCB: Printed Circuit Board
PCM: Pulse Code Modulation
PFTU: Power Failure Transfer Unit
PSTN: Public Switched Telephone Network
PSU: Power Supply Unit
RX: Receive Signal
SLIB8: Single Line Interface Board with 8ports
SLT: Single Line Telephone
SMS: Short Message Service
TD: Transmitted Data
TX: Transmitting signal
UCD: User Call Distribution
UL: Underwriters Laboratories
VMIU: Voice Mail Interface Unit

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2 S SY
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2.1 ARIA SOHO System Highlights
Features of the ARIA SOHO System include:
Flexible architecture
Simplifying system structure
Powerful PC application via LAN, USB, Modem, RS-232C
Enhanced voice features
Simple installation & efficient system management
- Remote admin & software upgrade through LAN connection
- Remote admin & software upgrade through PSTN modem
Value-Added features
- Distinctive voice mail (ADPCM 32 Kbps)
- Basic CID (CO & SLT) Function
- Basic USB port
- 8 Poly internal MOH (13 Music sources)
2.1.1 System Connection Diagram
The following Figure shows the components that make up the ARIA SOHO System:
FIGURE 2.1.1 SYSTEM CONNECTION DIAGRAM

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2.2 System Components
BASIC KSU
ITEM OPTION BOARD DESCRIPTION
KSU Key Service Unit
PSU Power Supply Unit
MBU Main Board Unit (3CO, 8DKT/1DKT and 7SLT)
CO and Extension Boards CO Line and DKT/SLT interface boards (CHB308,
CSB316, SLIB8)
Main Board
Other Boards VMIU, AAFU, LANU, MODU, DPU2, CMU50PR can
be installed
3CO Lines and 8 Hybrid Interface Board
CHB308
CMU50PR Call Metering (50Hz) and Polarity Reversal Detection
Unit (3 channels)
3 CO Lines and 16 SLT Interface Board
CMU50PR Call Metering (50Hz) and Polarity Reversal Detection
Unit (3 channels)
CSB316
SLU8 8 SLT Interface Unit Installed on CSB316 as a default
CO Line and
Extension
Boards
[not available
in AR-CKSU]
SLIB8 8 SLT Interface Board
VMIU Voice Mail Interface Unit, 4 channels
AAFU Auto Attendant Function Unit, 4 channels
LANU LAN Interface Unit (10 base-T only)
MODU MODEM unit (33Kbps)
DPU2 2 Door Phone interface Unit
Other Boards
CMU50PR Call Meeting (50Hz) and Polarity Reversal Detection
Unit (3 channels)

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2.3 Specifications
2.3.1 General Specifications
ITEM DESCRIPTION SPECIFICATION
CPU ARM7 TDMI core(32bit, 50MHz)
Switching Device Custom Mixed-Signal ASIC Device
Memory Back-up Duration 7years
AC Voltage Input 230 +/- 10% Volt AC @47-63Hz
AC Power consumption 90W
AC Input Fuse 1.25A @250Volt AC
PSU
DC Output Voltage +5, -5, +27, +30Volt DC
Input Voltage +24 Volt DC(+12VDC x 2ea)
Battery Fuse 5.0A @250Volt AC
Charging Current Max. 200mA
External Backup Battery
Battery Load Current Max. 3A
Ring Signal 75Vrms, 25Hz
External Relay Contact 1A @30Volt DC
Music Source Input 0dBm @600ohm
External Paging Port 0dBm @600ohm
Ring Detect Sensitivity 30Vrms @16-55Hz
Frequency Deviation Less than +/-1.8%
Signal Rise Time 5ms
Tone Duration, on time Min. 50 ms, Normally 100ms
DTMF Dialing
Inter-digit Time Min. 30ms, Normally 100ms
Pulse Rate 10PPS
Pulse Dialing
Break/Make Ratio 60/40% or 66/33%
Temperature 0 (oC) – 40 (oC)
Operating Environment
Humidity 0 - 80% (non-condensing)
Dimension KSU 339mm(W) x 288mm(H) x 85mm(D)
Weight KSU 1.8Kg
LAN Interface 10 Base-T Ethernet (IEEE 802.3)
Speed 10M bps
LANU
Duplex Half Duplex or Full Duplex (Auto-Negotiation)
Analog Modem Bell, ITU-T, V.34 V.32BIS, V.90
Speed 300bps up to 33Kbps speed rate
MODU
Connection Automatic rate negotiation
Version USB 1.0 and 1.1 compliant
Speed Max. 1.5Mbps
USB
Mode Slave Mode

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2.3.2 System Capacity
DESCRIPTION CAPACITY/BOARD TOTAL
Time Slots 128
CO Line Ports 3/MBU, 3/CHB308, 3/CSB316 Max. 6
Max Direct Station (DKT, SLT,
DSS) Connections
8/MBU, 8/CHB308, 16/CSB316 Max. 24
Max. Door Phone 2/DPU2 2
LAN Port 1/LANU 1
MODEM Channel 1/MODU 1
Attendant Positions 5/System
Intercom Links Non-Blocking
Paging
- All Call
- Internal
1 zone
5 zones
Station Speed Dial 100/station, 24 digits each 500
System Speed Dial 24 digits each 500
Last Number Redial 15 ~ 50(by admin programming) 32 digits
CO Line Group 8 8
Station Group 10 10
Conference 3~15 Party All ports are available
Multi-Conference 3~15 Party Max. 3 groups
Internal MOH (13 Music Sources) 1/MBU 1
External MOH 1/MBU 1
External Paging port 1/MBU 1
External Relay Contact 1/MBU 1
Door Open Relay 2/DPU2 2
Alarm Input 1/MBU 1
RS-232C Port 1/MBU 1
USB Port 1/MBU 1
DTMF/CPT Receiver channels 32 chs/MBU 32 chs
FSK Receiver channels 32 chs/MBU 32 chs
PFT Circuit 1/MBU, 1/CHB308, 1/CSB316 2

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3 K KS SU U
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3.1 Pre-Installation
Please read the following guidelines concerning installation and connection before installing the ARIA SOHO System.
Be sure to comply with applicable local regulations.
3.1.1 Safety Installation Instructions
When installing the telephone wiring, basic safety precautions should always be followed to reduce the risk of fire,
electric shock and personal injury, including the following:
Never install the telephone wiring during a lightning storm.
Never install the telephone jack in wet locations unless the jack is specifically designed for wet
locations.
Never touch un-insulated telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Anti-static precautions should be taken during installation.
3.1.2 Installation precautions
The ARIA SOHO System is designed for wall mounting or a free –standing rack. Avoid installing in the following
places:
In direct sunlight and hot, cold, or humid places. Temperature range = 0 to 40oC.
Places where shocks or vibrations are frequent or strong.
Dusty places, or places where water or oil may come into contact with the System.
Near high-frequency generating devices such as sewing machines or electric welders.
On or near computers, fax machines, or other office equipment, as well as microwave ovens or
air conditioners.
Do not obstruct the openings on the top of the ARIA SOHO System.
Do not stack up the optional service boards.
3.1.3 Wiring Precautions
Be sure to follow these precautions when wiring:
Do not wire the telephone cable in parallel with an AC power source, such as a computer, fax
machine, etc. If the cables are run near those wire, shield the cables with metal tubing or use
shielded cables and ground the shields.
If the cables are run on the floor, use protectors to prevent the wires from being stepped on.
Avoid wiring under carpets.
Avoid using the same power supply outlet for computers, fax machine, and other office
equipment to avoid induction noise interruption when using the ARIA SOHO near other machines.
The power and battery switches must be OFF during wiring. After wiring is completed, the power
switch may be turned ON.
Incorrect wiring may cause the ARIA SOHO System to operate improperly.
If an extension does not operate properly, disconnect the telephone from the extension line and
then re-connect, or turn the System power OFF and then ON again.
Use twisted pair cable for connecting CO lines.

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3.2 KSU Installation
3.2.1 Unpacking
Open the box and verify that the items shown in Figure 3.2.1 are included:
Power cord
Battery cable
Key service unit
CD manual Quick Start Guide
Mounting template
Tie cable Anchor plug Fuse
Screw
Figure 3.2.1 Carton Contents

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3.2.2 KSU Exterior and Dimension
Figure 3.2.2 shows the exterior and dimensions of the KSU.
Figure 3.2.2 KSU Exterior and Dimension

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3.2.3 Opening and Closing the Front Cover
3.2.3.1 Opening the Front Cover
1. Open the Cord cover and turn the screws counter-clockwise to loosen as shown in Figure 3.2.3.1.
2. Lift the front cover in the direction of the arrow as shown.
FIGURE 3.2.3.1 OPENING THE FRONT COVER

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3.2.3.2 Closing the Front Cover
1. Insert the front cover into the slot on the KSU as shown in Figure 3.2.3.2.
2. Then put the front cover down on the KSU in the direction of the arrow, as shown.
3. Turn the screws clockwise to tighten and close the Cord Cover as in the Figure.
FIGURE 3.2.3.2 CLOSING THE FRONT COVER
NOTE
ㅡ Prior to operation, the front cover of the ARIA SOHO must be closed and the screws tightened.

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3.2.4 Power Supply Unit Installation
The Power Supply Unit (PSU) is installed in the KSU by the manufacturer prior to shipping.
Before installation, make sure that the KSU is not plugged into an outlet. The PSU is located at the rear-most area of
the KSU and is capable of providing four kinds of power sources to the MBU through the 7-pin connector, CN7 (refer
to the following Table).
AC INPUT VOLTAGE AND FUSE RATING
RANGE OF INPUT VOLTAGE CONNECT TO FUSE RATINGS
207V AC – 253V AC CN7 on the MBU 1.25A @ 250V
PSU CAPACITY
PSU TYPE +5V DC -5V DC +27V DC +30V DC
PSU (SMPS) 3.0A 100mA 200mA(Battery charge) 2A
Connect the 7-pin connector to the CN7 on MBU as shown in Figure 3.2.4A.
FIGURE 3.2.4A PSU INSTALLATION
Place the PSU cover on the PSU as shown in Figure 3.2.4b. Then secure the PSU cover by tightening the screws
(clockwise turn).
FIGURE 3.2.4B PSU INSTALLATION

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3.2.5 Frame Ground Connection
It is very important that the frame of the ARIA SOHO System is grounded:
1. Turn the grounding screw counter clockwise to loosen, as shown in Figure 3.2.5.
2. Insert the grounding wire and tighten the screw.
3. Then connect the grounding wire to an appropriate ground source (refer to Caution).
FIGURE 3.2.5 GROUNDING THE KSU
CAUTION
The equipment should be connected to a socket-outlet with a protective ground connection.
For ground wire, green-and-yellow insulation is required and the cross-sectional area of the
conductor must be more than UL 1015 AWG#18 (1.0mm)). It is recommended that the ground
wire is shorter than 1m (3.28ft). We do not provide the ground wire.
Proper grounding is very important to protect the ARIA SOHO from external noise and to reduce
the risk of electrocution in the event of lightning strike.
Be sure to comply with applicable local regulations.