LG G4 LG-H815 User manual

www.lg.com
MFL69131301 (1.0)
ENGLISH
LG-H815T
USER GUIDE


User Guide
• Somecontentsandillustrationsmaydifferfromyourdevicedependingonthe
region,serviceprovider,softwareversion,orOSversion,andaresubjectto
changewithoutpriornotice.
• AlwaysusegenuineLGaccessories.Thesupplieditemsaredesignedonlyforthis
deviceandmaynotbecompatiblewithotherdevices.
• Thisdeviceisnotsuitableforpeoplewhohaveavisualimpairmentduetothe
touchscreenkeyboard.
• Copyright©2015LGElectronics,Inc.Allrightsreserved.LGandtheLGlogoare
registeredtrademarksofLGGroupanditsrelatedentities.Allothertrademarks
arethepropertyoftheirrespectiveowners.
• Google™,GoogleMaps™,Gmail™,YouTube™,Hangouts™andPlayStore™
aretrademarksofGoogle,Inc.
ENGLISH

2Table of contents
Guidelines for safe and efficient use .......4
Important notice .....................................15
Getting to know your phone...................18
Phone layout..........................................18
Installing the microSIM card and battery20
Charging the battery..............................22
Inserting a memory card........................23
Removing the memory card...................24
Locking and unlocking the device..........24
Your Home screen...................................26
Touch screen tips ..................................26
Home screen .........................................27
Customising the Home screen ...............28
Returning to recently-used applications.29
Notifications panel.................................30
On-screen keyboard ..............................33
Special Features .....................................34
Gesture shot..........................................34
Gesture View .........................................35
Glance View...........................................36
KnockON ...............................................36
Knock Code ...........................................37
Dual window..........................................38
QuickMemo+.........................................39
QSlide....................................................40
QuickRemote.........................................41
Google account setup.............................42
Creating your Google account ................42
Signing into your Google account...........42
Connecting to Networks and Devices....44
Wi-Fi .....................................................44
Bluetooth...............................................45
Wi-Fi Direct ...........................................46
Transferring data between a PC and the
device....................................................47
Calls ........................................................48
Making a call.........................................48
Calling your contacts .............................48
Answering and rejecting a call...............48
Making a second call.............................49
Viewing your call logs ............................49
Call settings...........................................49
Contacts..................................................50
Searching for a contact..........................50
Adding a new contact ............................50
Favourites contacts................................50
Creating a group....................................51
Messaging...............................................52
Sending a message ...............................52
Conversation view .................................53
Changing your messaging settings ........53
Table of contents

3
Table of contents
E-mail......................................................54
Managing email accounts......................54
Working with account folders.................54
Composing and sending email...............55
Camera and Video...................................56
Camera options on the viewfinder..........56
Using the advanced settings ..................57
Manual mode on the viewfinder.............58
Taking a photo.......................................59
Once you have taken a photo.................59
Recording a video..................................61
After recording a video...........................61
Gallery...................................................62
Multimedia..............................................67
Music ....................................................67
Utilities ....................................................69
Clock.....................................................69
Calculator..............................................70
Calendar................................................70
Voice Recorder ......................................71
Voice Search..........................................71
Downloads ............................................71
FM Radio...............................................72
LG Health ..............................................72
Web Browser...........................................73
Internet..................................................73
Chrome .................................................75
Settings...................................................76
Networks...............................................76
Sound & notification ..............................79
Display ..................................................80
General..................................................82
Phone software update ..........................89
Phone software update..........................89
About this user guide .............................91
About this user guide.............................91
Trademarks ...........................................92
DivX HD.................................................92
Dolby Digital Plus...................................92
Accessories.............................................93
Troubleshooting ......................................94
FAQ ..........................................................97

4Guidelines for safe and efficient use
Pleasereadthesesimpleguidelines.Notfollowingtheseguidelinesmaybedangerous
orillegal.
Shouldafaultoccur,asoftwaretoolisbuiltintoyourdevicethatwillgatherafaultlog.
Thistoolgathersonlydataspecifictothefault,suchassignalstrength,cellIDposition
insuddencalldropandapplicationsloaded.Thelogisusedonlytohelpdeterminethe
causeofthefault.Theselogsareencryptedandcanonlybeaccessedbyanauthorised
LGRepaircentreshouldyouneedtoreturnyourdeviceforrepair.
Exposure to radio frequency energy
RadiowaveexposureandSpecificAbsorptionRate(SAR)information.
ThismobilephonemodelLG-H815Thasbeendesignedtocomplywithapplicable
safetyrequirementsforexposuretoradiowaves.Theserequirementsarebasedon
scientificguidelinesthatincludesafetymarginsdesignedtoassurethesafetyofall
persons,regardlessofageandhealth.
• Theradiowaveexposureguidelinesemployaunitofmeasurementknownasthe
SpecificAbsorptionRate,orSAR.TestsforSARareconductedusingstandardised
methodswiththephonetransmittingatitshighestcertifiedpowerlevelinallused
frequencybands.
• WhiletheremaybedifferencesbetweentheSARlevelsofvariousLGphone
models,theyarealldesignedtomeettherelevantguidelinesforexposuretoradio
waves.
• TheSARlimitrecommendedbytheInternationalCommissiononNon-Ionizing
RadiationProtection(ICNIRP)is2W/kgaveragedover10goftissue.
• ThehighestSARvalueforthismodelphonetestedforuseattheearis
0.618W/kg(10g)andwhenwornonthebodyis0.436W/Kg(10g).
Guidelines for safe and efficient use

5
Guidelines for safe and efficient use
• ThisdevicemeetsRFexposureguidelineswhenusedeitherinthenormaluse
positionagainsttheearorwhenpositionedatleast1.5cmawayfromthebody.
Whenacarrycase,beltcliporholderisusedforbody-wornoperation,itshould
notcontainmetalandshouldpositiontheproductatleast1.5cmawayfromyour
body.Inordertotransmitdatafilesormessages,thisdevicerequiresaquality
connectiontothenetwork.Insomecases,transmissionofdatafilesormessages
maybedelayeduntilsuchaconnectionisavailable.Ensuretheaboveseparation
distanceinstructionsarefolloweduntilthetransmissioniscompleted.
Product care and maintenance
WARNING
Always use genuine LG batteries, chargers and accessories approved for use
with this particular phone model. The use of any other types may void any
approval or warranty applying to the phone and may be dangerous.
• Donotdisassemblethisunit.Takeittoaqualifiedservicetechnicianwhenrepair
workisrequired.
• Repairsunderwarranty,atLG'sdiscretion,mayincludereplacementpartsor
boardsthatareeitherneworreconditioned,providedthattheyhavefunctionality
equaltothatofthepartsbeingreplaced.
• KeepawayfromelectricalappliancessuchasTVs,radiosandpersonalcomputers.
• Theunitshouldbekeptawayfromheatsourcessuchasradiatorsorcookers.
• Donotdrop.
• Donotsubjectthisunittomechanicalvibrationorshock.
• Switchoffthephoneinanyareawhereyouarerequiredtobyspecialregulations.
Forexample,donotuseyourphoneinhospitalsasitmayaffectsensitivemedical
equipment.
• Donothandlethephonewithwethandswhileitisbeingcharged.Itmaycausean
electricshockandcanseriouslydamageyourphone.

6Guidelines for safe and efficient use
• Donotchargeahandsetnearflammablematerialasthehandsetcanbecomehot
andcreateafirehazard.
• Useadryclothtocleantheexterioroftheunit(donotusesolventssuchas
benzene,thinneroralcohol).
• Donotchargethephonewhenitisonsoftfurnishings.
• Thephoneshouldbechargedinawellventilatedarea.
• Donotsubjectthisunittoexcessivesmokeordust.
• Donotkeepthephonenexttocreditcardsortransporttickets;itcanaffectthe
informationonthemagneticstrips.
• Donottapthescreenwithasharpobjectasitmaydamagethephone.
• Donotexposethephonetoliquidormoisture.
• Useaccessorieslikeearphonescautiously.Donottouchtheantennaunnecessarily.
• Donotuse,touchorattempttoremoveorfixbroken,chippedorcrackedglass.
Damagetotheglassdisplayduetoabuseormisuseisnotcoveredunderthe
warranty.
• Yourphoneisanelectronicdevicethatgeneratesheatduringnormaloperation.
Extremelyprolonged,directskincontactintheabsenceofadequateventilation
mayresultindiscomfortorminorburns.Therefore,usecarewhenhandlingyour
phoneduringorimmediatelyafteroperation.
• Ifyourphonegetswet,immediatelyunplugittodryoffcompletely.Donotattempt
toacceleratethedryingprocesswithanexternalheatingsource,suchasanoven,
microwaveorhairdryer.
• Theliquidinyourwetphone,changesthecoloroftheproductlabelinsideyour
phone.Damagetoyourdeviceasaresultofexposuretoliquidisnotcovered
underyourwarranty.

7
Guidelines for safe and efficient use
Efficient phone operation
Electronics devices
Allmobilephonesmayreceiveinterference,whichcouldaffectperformance.
• Donotuseyourmobilephonenearmedicalequipmentwithoutrequesting
permission.Avoidplacingthephoneoverpacemakers,forexample,inyourbreast
pocket.
• Somehearingaidsmightbedisturbedbymobilephones.
• MinorinterferencemayaffectTVs,radios,PCsetc.
• Useyourphoneintemperaturesbetween0ºCand40ºC,ifpossible.Exposing
yourphonetoextremelyloworhightemperaturesmayresultindamage,
malfunction,orevenexplosion.
Road safety
Checkthelawsandregulationsontheuseofmobilephonesintheareawhenyou
drive.
• Donotuseahand-heldphonewhiledriving.
• Givefullattentiontodriving.
• Pullofftheroadandparkbeforemakingoransweringacallifdrivingconditions
sorequire.
• RFenergymayaffectsomeelectronicsystemsinyourvehiclesuchascarstereos
andsafetyequipment.
• Whenyourvehicleisequippedwithanairbag,donotobstructwithinstalledor
portablewirelessequipment.Itcancausetheairbagtofailorcauseseriousinjury
duetoimproperperformance.
• Ifyouarelisteningtomusicwhilstoutandabout,pleaseensurethatthevolume
isatareasonablelevelsothatyouareawareofyoursurroundings.Thisisof
particularimportancewhennearroads.

8Guidelines for safe and efficient use
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume
levels for long periods.
Damagetoyourhearingcanoccurifyouareexposedtoloudsoundforlongperiodsof
time.Wethereforerecommendthatyoudonotturnonoroffthehandsetclosetoyour
ear.Wealsorecommendthatmusicandcallvolumesaresettoareasonablelevel.
• Whenusingheadphones,turnthevolumedownifyoucannothearthepeople
speakingnearyou,orifthepersonsittingnexttoyoucanhearwhatyouare
listeningto.
NOTE
• Excessive sound pressure from earphones and headphones can cause
hearing loss.
Glass Parts
Somepartsofyourmobiledevicearemadeofglass.Thisglasscouldbreakifyour
mobiledeviceisdroppedonahardsurfaceorreceivesasubstantialimpact.Iftheglass
breaks,donottouchorattempttoremoveit.Stopusingyourmobiledeviceuntilthe
glassisreplacedbyanauthorisedserviceprovider.
Blasting area
Donotusethephonewhereblastingisinprogress.Observerestrictionsandfollowany
regulationsorrules.

9
Guidelines for safe and efficient use
Potentially explosive atmospheres
• Donotuseyourphoneatarefuelingpoint.
• Donotusenearfuelorchemicals.
• Donottransportorstoreflammablegas,liquidorexplosivesinthesame
compartmentofyourvehicleasyourmobilephoneoraccessories.
In aircraft
Wirelessdevicescancauseinterferenceinaircraft.
• Turnyourmobilephoneoffbeforeboardinganyaircraft.
• Donotuseitonthegroundwithoutpermissionfromthecrew.
Children
Keepthephoneinasafeplaceoutofthereachofsmallchildren.Itincludessmallparts
whichmaycauseachokinghazardifdetached.
Emergency calls
Emergencycallsmaynotbeavailableonallmobilenetworks.Thereforeyoushould
neverdependsolelyonyourphoneforemergencycalls.Checkwithyourlocalservice
providerformoreinformation.
• Useyourmobilephonetocallemergencyservicesforyourselforothersinthe
caseoffire,trafficaccidentormedicalemergencies;
- AustraliaDial(0-0-0)
- NewZealandDial(1-1-1)
- InternationalDial(1-1-2)
- otherlocalemergencynumber.
Remember,itisafreecallwhendiallingemergencyservicesfromyourmobile
phoneinAustralia.

10 Guidelines for safe and efficient use
Battery information and care
• Youdonotneedtocompletelydischargethebatterybeforerecharging.Unlike
otherbatterysystems,thereisnomemoryeffectthatcouldcompromisethe
battery'sperformance.
• UseonlyLGbatteriesandchargers.LGchargersaredesignedtomaximisethe
batterylife.
• Donotdisassembleorshort-circuitthebattery.
• Keepthemetalcontactsofthebatteryclean.
• Replacethebatterywhenitnolongerprovidesacceptableperformance.The
batterypackmayberechargedhundredsoftimesbeforeitneedsreplacing.
• Rechargethebatteryifithasnotbeenusedforalongtimetomaximiseusability.
• Donotexposethebatterychargertodirectsunlightoruseitinhighhumidity,such
asinthebathroom.
• Donotleavethebatteryinhotorcoldplaces,asthismaydeterioratebattery
performance.
• Thereisriskofexplosionifthebatteryisreplacedwithanincorrecttype.
• Disposeofusedbatteriesaccordingtothemanufacturer'sinstructions.Please
recyclewhenpossible.Donotdisposeashouseholdwaste.
• Ifyouneedtoreplacethebattery,takeittothenearestauthorisedLGElectronics
servicepointordealerforassistance.
• Alwaysunplugthechargerfromthewallsocketafterthephoneisfullychargedto
saveunnecessarypowerconsumptionofthecharger.
• Actualbatterylifewilldependonnetworkconfiguration,productsettings,usage
patterns,batteryandenvironmentalconditions.
• Makesurethatnosharp-edgeditemssuchasanimal'steethornails,comeinto
contactwiththebattery.Thiscouldcauseafire.

11
Guidelines for safe and efficient use
Driver Safety Tips
Yourmobiletelephonegivesyouthepowerfulabilitytocommunicatealmostanywhere,
anytime,butanimportantresponsibilityaccompaniesthebenefitsofmobilephones,
onethateveryusermustuphold.Whendrivingacar,drivingisyourfirstresponsibility.
Whenusingyourmobilephonebehindthewheelofacar,practicegoodcommonsense
andrememberthefollowingtips:
• Useahandsfreedevicetoaddanadditionallayerofconvenienceandsafetyto
yourwirelessphonewithoneofthemanyhandsfreeaccessoriesavailabletoday.
• Letthepersonyouarespeakingwithknowyouaredriving;ifnecessary,suspend
thecallinheavytrafficorhazardousweatherconditions.Rain,sleet,snow,iceand
evenheavytrafficcanbehazardous.
• Donottakenotesorlookupphonenumberswhiledriving.Typingupa“todo”
listorflippingthroughyouraddressbooktakesattentionawayfromyourprimary
responsibilityofdrivingsafely.
• Placecallswhenyouarenotmovingorbeforepullingintotraffic.Trytoplancalls
whenyouwillnotbedriving.
• Donotengageinstressfuloremotionalconversationsthatmaybedistracting.
Makepeopleyouaretalkingwithawareyouaredrivingandsuspendconversations
thathavethepotentialtodivertyourattentionfromtheroad.
• Useyourmobilephonetohelpothersinemergencies.Ifyouseeanautoaccident,
crimeinprogressorotherseriousemergencywherelivesareindanger,callthe
emergencynumber,asyouwouldwantotherstodoforyou.
• Ifyouseeabrokendownvehicleposingnoserioushazard,abrokentrafficsignal,
aminortrafficaccidentwherenooneappearsinjured,oravehicleyouknowtobe
stolen,callroadsideassistance,localtrafficauthorityorpolicestation.

12 Guidelines for safe and efficient use
Precautions for use of leather back cover
• Somepartsofthisproductmaybemadeofcattlehideandmayhavedifferent
creasesandpatternsduetothepropertiesofnaturalleather.Iftheproductgets
wetwithanyliquid(water,soda,seawater,rain,sweat,sunscreen,cosmetics,
moisture,etc.),itmaylosecolour,changecolour,ordeforminshape.
• Whenthisproductgetswetorcontaminated,getridofthewaterbypressingit
gentlywithadrytowel,orwipeitwithleathercreamandleaveittodryinshade.
Whentheproductisexposedtoawetenvironmentforalongtime,itmaycause
creasesormould.Theshapeoftheleathermaynotberestoredtoitsoriginal
stateaftercleaningbecauseofthepropertiesofleather,andanycontaminationor
deformitymaygetworsewhenusingregulardetergentoranorganicsolvent.
• Whentheleatheriswetwithrainorsweat,usecautionandavoidcontactwith
clothes.Itcancauseanydyetobecomeastain.
• Duetothenatureofleather,frictionforlongperiodsoftimeorexcessiveforcemay
damagethesurfaceoftheleather.
Laser safety statement
Caution!
Thisproductemploysalasersystem.Toensureproperuseofthisproduct,pleaseread
thisowner'smanualcarefullyandretainforfuturereference.Shouldtheunitrequire
maintenance,contactanauthorisedservicecenter.
Useofcontrols,adjustments,ortheperformanceofproceduresotherthanthose
specifiedhereinmayresultinhazardousradiationexposure.
Topreventdirectexposuretolaserbeam,donottrytoopentheenclosureormake
directcontactwiththelaser.

13
Guidelines for safe and efficient use
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other
open source licenses, that is contained in this product, please
visit http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
This offer is valid for three (3) years from the date on which you purchased the
product.
HOW TO UPDATE YOUR DEVICE
Access to latest firmware releases, new software functions and
improvements.
• Select the software update through the settings menu on your device.
(Additional steps may be required. Please refer to the User guide
available from the support page on the LG website http://www.lg.com/
common/index.jsp select country and language.)
• Your device can be upgraded through the supported PC application
while the device is connected. For more information about using this
function, please visit http://www.lg.com/common/index.jsp select country
and language.

14 Guidelines for safe and efficient use
DECLARATION OF CONFORMITY
Hereby, LG Electronics declares that this LG-H815T product is in
compliance with the essential requirements and other relevant provisions of
Directive 1999/5/EC. A copy of theDeclaration of Conformity can be found
at http://www.lg.com/global/declaration

15
Important notice
Please read this before you start using your phone!
Pleasechecktoseewhetheranyproblemsyouencounteredwithyourphoneare
describedinthissectionbeforetakingthephoneinforserviceorcallingaservice
representative.
1. Phone memory
Whenthereislessthan10MBofspaceavailableinyourphonememory,yourphone
cannotreceivenewmessages.Youmayneedtocheckyourphonememoryanddelete
somedata,suchasapplicationsormessages,tomakemorememoryavailable.
To uninstall applications:
1 Tap > > >Generaltab>Apps.
2 Onceallapplicationsappear,scrolltoandselecttheapplicationyouwantto
uninstall.
3 TapUninstall.
2. Optimizing battery life
Extendyourbattery'spowerbyturningofffeaturesthatyoudonotneedtorun
constantlyinthebackground.Youcanmonitorhowapplicationsandsystemresources
consumebatterypower.
Extending your phone's battery life:
• Turnoffradiocommunicationswhenyouarenotusing.IfyouarenotusingWi-Fi,
BluetoothorGPS,turnthemoff.
• Reducescreenbrightnessandsetashorterscreentimeout.
• TurnoffautomaticsyncingforGmail,Calendar,Contactsandotherapplications.
Important notice

16 Important notice
• Someapplicationsyoudownloadmayconsumebatterypower.
• Whileusingdownloadedapplications,checkthebatterychargelevel.
3. Before installing an open source application and OS
WARNING
• If you install and use an OS other than the one provided by the manufacturer
it may cause your phone to malfunction. In addition, your phone will no
longer be covered by the warranty.
• To protect your phone and personal data, only download applications from
trusted sources, such as Play Store™. If there are improperly installed
applications on your phone, the phone may not work normally or a serious
error may occur. You must uninstall those applications and all associated
data and settings from the phone.
4. Using the Hard Reset (Factory Reset)
Ifyourphonedoesnotrestoretoitsoriginalcondition,useaHardReset(FactoryReset)
toinitialiseit.
1 Turnthepoweroff.
2 PressandholdthePower/Lock Key + Volume Down Keyonthebackofthe
phone.
3 ReleasethePower/Lock Keyonlywhenthebootlogoisdisplayed,then
immediatelypressandholdthePower/Lock Keyagain.
4 ReleaseallKeyswhentheFactoryhardresetscreenisdisplayed.
5 PresstheVolume KeystoselectYes,andthenpressthePower/Lock Keyto
performaHardReset.
6 PresstheVolume KeystohighlightYesoncemore,thenpressthePower/Lock
Keytoconfirm.

17
Important notice
WARNING
Check your Google account information prior to a hard reset because you
must know your existing Google account information to use your device
normally after a hard reset.
5. Opening and switching applications
MultitaskingiseasywithAndroid;youcankeepmorethanoneapplicationrunningat
thesametime.Thereisnoneedtoquitanapplicationbeforeopeninganother.Useand
switchbetweenseveralopenapplications.Androidmanageseachapplication,stopping
andstartingthemasneededtomakesurethatidleapplicationsdon'tconsume
resourcesunnecessarily.
1 Tap .Alistofrecentlyusedapplicationswillbedisplayed.
2 Taptheapplicationyouwanttoaccess.Thisdoesnotstopthepreviousappfrom
runninginthebackground.Makesuretotap tobackoutofanappafterusingit.
• Tocloseanappfromtherecentappslist,swipetheapppreviewtotheleftorright.
Toclearallapps,tapClear all.
6. If the screen freezes
Ifthescreenfreezesorthephonedoesnotrespondwhenyoutrytooperateit,remove
thebatteryandreinsertit.Thenpowerthephonebackon.

18 Getting to know your phone
Phone layout
Earpiece
Proximity SensorFront Camera Lens
Notification LED
Headset Jack
Microphone
Charger/USB port
Microphone
Infrared LED
NOTE: Proximity sensor
• When receiving and making calls, the proximity sensor automatically turns
the backlight off and locks the touch screen by sensing when the phone is
near your ear. This extends battery life and prevents you from unintentionally
activating the touch screen during calls.
WARNING
Placing a heavy object on the phone or sitting on it can damage the display
and touch screen functions. Do not cover the proximity sensor with screen
protectors or any other type of protective film. This could cause the sensor to
malfunction.
Getting to know your phone
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