LG LGLX550 User manual

Phone User Guide
www.sprint.com
© 2006 Sprint Nextel. All rights reserved. No reproduction in whole or in
part without prior written approval. SPRINT, the “Going Forward”logo,
and other trademarks are trademarks of Sprint Nextel.
Printed in the U.S.A.
Fusic™ by LG®
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Table of Contents
Welcome toSprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Your Phone’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .1
1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting StartedWith Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . .3
Setting UpYourVoicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Sprint PCS Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Section 2: Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2A. Your Phone:The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Front ViewofYour Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Viewingthe DisplayScreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Features ofYour Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
TurningYour Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
UsingYour Phone’s Battery and Charger . . . . . . . . . . . . . . . . . . . . .19
Removingand Installing the Faceplate . . . . . . . . . . . . . . . . . . . . . .22
Navigating ThroughPhone Menus . . . . . . . . . . . . . . . . . . . . . . . . . .23
DisplayingYour Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Making and AnsweringCalls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
EnteringText . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
PlayingMusic Using the External NavigationPad . . . . . . . . . . . . .40
2B. ControllingYour Phone’s Settings . . . . . . . . . . . . . . . . . .42
Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
DisplaySettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
TTY Use WithSprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
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2C. Setting Your Phone’s Security . . . . . . . . . . . . . . . . . . . . . .62
Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
UsingYour Phone’s Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Erasingthe Contacts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
RestrictingYour Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
ResettingYour Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
UpdatingYour Picture Mail Profile . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Selective Call Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
2D. ControllingYour Roaming Experience . . . . . . . . . . . . . . .69
Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
SettingYour Phone’s RoamMode . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Using Data RoamGuard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
ViewingHistory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
CallHistory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Making a CallFromCallHistory . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Savinga Phone Number From CallHistory . . . . . . . . . . . . . . . . . . .79
Prependinga Phone Number From Call History . . . . . . . . . . . . . . .80
ErasingCall History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
2F. UsingContacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
FindingContacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Adding a Phone Number to a Contacts Entry . . . . . . . . . . . . . . . . .86
Editing a Contacts Entry’s Phone Number . . . . . . . . . . . . . . . . . . . .87
Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Selecting a RingerType for an Entry . . . . . . . . . . . . . . . . . . . . . . . . . .90
Wireless Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Dialing Sprint PCS Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
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2G. Using the Phone’s CalendarandTools . . . . . . . . . . . . . . .92
UsingYour Phone’s Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
UsingYour Phone’s Alarm Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
UsingYour Phone’s Notepad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
UsingYour Phone’sTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
2H. UsingYour Phone’sVoice Services . . . . . . . . . . . . . . . . .100
ManagingVoice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
UsingVoice Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
2I. Using the microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . .104
UsingYour Phone’s microSD Card and Adapter . . . . . . . . . . . . . .105
microSDSettings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
microSDFolders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
2J. Using the Music Composer and FMTransmitter . . . . .110
Composinga Melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
MusicTransmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
2K. UsingYour Phone’s Built-in Camera . . . . . . . . . . . . . . . .114
Taking Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Storing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Recording Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
StoringVideos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Settings and Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
2L. UsingBluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . .131
Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
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Section 3: Sprint PCS Service Features . . . . . . . . . . . . .139
3A. Sprint PCS Service Features:The Basics . . . . . . . . . . . . .140
UsingVoicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Using SMSText Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
Using SMSVoice Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Responding to CallWaiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155
Making aThree-WayCall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157
3B. Sprint PCS®Voice Command . . . . . . . . . . . . . . . . . . . . . .158
Getting StartedWith Sprint PCSVoice Command . . . . . . . . . . .159
Creating Your Own Address Book . . . . . . . . . . . . . . . . . . . . . . . . . .160
Making a CallWithSprint PCSVoice Command . . . . . . . . . . . . .161
Accessing Information Using Sprint PCS Voice Command . . . .162
Section 4: SafetyandWarranty Information . . . . . . . .163
4A. Important Safety Information . . . . . . . . . . . . . . . . . . . .164
GeneralPrecautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Maintaining SafeUse of and Access toYour Phone . . . . . . . . . .165
UsingYour Phone With a Hearing Aid Device . . . . . . . . . . . . . . . .168
Caringforthe Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169
Radiofrequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .170
Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Phone Guide ProprietaryNotice . . . . . . . . . . . . . . . . . . . . . . . . . . .172
4B. Manufacturer’sWarranty . . . . . . . . . . . . . . . . . . . . . . . .173
Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .174
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
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Welcome to Sprint
Sprint andNextel havecome together offeringyou
morechoice and flexibilitytodowhateveryou want,
whenever youwant.
This powerful combination brings you access to more
products, more services, and more of what you need to do
more of what you want. Welcome to a future full of
possibility. Welcome to the new Sprint.
Welcome and thank you for choosing Sprint.
i
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ii
Introduction
This PhoneGuide introduces you to Sprint PCS Service and
all the features of your new phone. It’s divided into four
sections:
Section 1: Getting Started
Section 2: Your Phone
Section 3: Sprint PCS Service Features
Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special
shortcuts and timely reminders to help you make the most
of your new phone and service.The Table of Contents and
Index will also help you quickly locate specific information.
You’ll get the most out of your phone if you read each section.
However, if you’d like to get right to a specific feature, simply
locate that section in theTable of Contents and go directly to
that page. Follow the instructions in that section, and you’ll
be ready to use your phone in no time.
Phone Guide Note: Due to updates in phone software, this printed guide
may not be the most current version for your phone.Visit www.sprint.com
and sign on to My PCS to access the most recent version of the phone guide.
WARNING: Please refer to the Important Safety Information section on
page 164 to learn about information that will help you safely use your
phone. Failure to read and follow the Important Safety Information in
this phone guide may result in serious bodily injury, death, or property
damage.
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iii
Your Phone’s Menu
The following list outlines your phone’s menu structure. For
more information about using your phone’s menus, see
“Navigating Through Phone Menus”on page 23.
1. Missed Alerts
2. Call History
1. Missed Calls
2. Incoming Calls
3. Outgoing Calls
4. Recent Calls
5. Delete History 1. Missed Calls / 2. Incoming Calls /
3. Outgoing Calls / 4. Recent Calls /
5. All Calls
3. Contacts
1. Find/Add Entry
2. Groups
3. Speed Dials
4. My Name Card
5. Wireless Backup 1. Subscribe / 2. Alert / 3. Learn More
6. Services 1. Customer Service / 2. Dir Assistance /
3. Account Info / 4. Sprint Operator /
5. Voice Command
4. Messaging
1. Send Message 1. Text Message / 2. Picture Mail /
3. VoiceSMS
2. Text Messages 1. Inbox / 2. Sent / 3. Outbox / 4. Draft
5. Edit Folder / 6. Send Message
3. Picture Mail Inbox/Sent Mail/Saved Mail/
Pending Messages
4. VoiceSMS
5. IM & Email 1. PCS Mail / 2. AOL / 3. MSN / 4. Yahoo!
/ Earthlink / 6. Other
6. Chat & Dating
7. Voicemail 1. Call Voicemail / 2. Voicmail Details /
3. Clear Icon
8. Premium Content
9. Settings
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iv
5. On Demand 1. News / 2. Sports / 3. Weather /
4. Money / 5. Movies / 6. Directory /
7. Maps / 8. TV Guide® / 9. Dictionary
6. Pictures
1. Camera
2. Camcorder Video Mail/Long Video
3. Picture Mail Inbox/Sent Mail/Saved Mail/
Pending Messages
4. My Albums In Phone/Memory Card/Online Albums
5. PictBridge
6. Order Prints
7. Settings & Info Auto-Save to/Account Info
7. My Content
Games Get New/My Content Manager/
Midnight Pool/Ms. PAC-MAN DEMO by
Namco/Tetris Demo/WorldPokerTour/
ZUMA Demo
Themes Get New/My Content Manager/
Classic View/Tropical
Ringers Get New/My Content Manager
Screen Savers Get New/My Content Manager/
Screen Saver Preview
Applications Get New/My Content Manager/
GoComics All-Star Six-Pack Demo/
StreetFinderTrial/ToneMaker
IM & Email Get New/My Content Manager/
Instant Messaging
Call Tones
<Options> Memory Status/Get New/My Content
Manager
8. Music
9. Media Player
1. Channel Listing
2. Memory Card
0. Web
*. Tools
1. Memory Card
2. Music Composer 1. Compose Melody / 2. My Melody /
3. Settings / 4. Help
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v
3. Music Transmitter
4. Alarm Clock 1. Alarm 1 / 2. Alarm 2 / 3. Alarm 3 /
4. Quick Alarm
5. Calculator 1. Calculator / 2. Ez Tip Calculator
6. Bluetooth 1. Add Device / 2. Trusted Devices /
3. Exchange Folder / 4. Supported
Services / 5. Settings
7. Voice Control 1. Call [name][type]/[num] /
2. Missed Alerts / 3. Voice Guide /
4. Phone Status / 5. Training /
6. Bookmark / 7. Help / 8. Exit Voice
Control
8. Scheduler
9. Voice Memo
0. Notepad
*. World Clock
#. USB Flash Drive
#. Settings
1. Display
1. Greeting Custom/Off
2. Incoming Calls 1. Caller ID/2. No Caller ID/3. Roaming
3. Screen Saver 1. Main Display/2. Sub Display
4. Clock & Calendar 1. Normal Clock/2. Analog Clock/
3. Digital Clock/4. Dual Clock/
5. Calendar
5. Slide Show
6. Themes & Skins 1. Themes /2. Skins
7. Menu Styles Grid/List
8. Font Size 1. Message/2. Browser/3. Notepad
9. Backlight 1. Display /2. Keypad
0. Power Save Mode Off/30 seconds/60 seconds/90 seconds
*. Status Light On/Off
2. Sounds
1. Ringers 1. Caller ID / 2. No Caller ID / 3. Roaming
2. Key Tones Short Tones/Long Tones
3. Volume
1. Ringer Silence All/Off/Vibrate All/Low/Med Low/
Med/High Med/High/High + Vib
2. Earpiece Low/Med Low/Med/High Med/High
3. Key Beep Off/Low/Med Low/Med/High Med/High
4. Application Off/Low/Med Low/Med/High Med/High
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5. Power On/Off Off/Low/Med Low/Med/High Med/High
4. Alerts
1. Voicemail Alerts Silent/Vib once/Vib & Sound/Custom/
1 Low beep/Low beeps/1 Loud beep/
Loud beeps
2. Message Alerts Silent/Vib once/Vib & Sound/Custom/
1 Low beep/Low beeps/1 Loud beep/
Loud beeps
3. Picture Mail Alerts Silent/Vib once/Vib & Sound/Custom/
1 Low beep/Low beeps/1 Loud beep/
Loud beeps
4. Service Change On/Off
5. Minute Beep On/Off
6. Call Connect On/Off
7. Signal Fade On/Off
3. Power Vision
1. Enable Power Vision (Disable Vision)
2. Net Guard On/Off
3. Update Power Vision Profile
4. Roaming
1. Set Mode Automatic/Sprint Only/Roaming Only
2. Call Guard On/Off
3. Data Roam Guard Always Ask/Never Ask Again
5. Location On/Off
6. Messaging
1. Notification Message & Icon/Icon Only
2. Message Reminder On/Off
3. Callback Number None/My Phone Number/Other
4. Auto-Delete On/Off
5. Signature None/Custom
6. Preset Messages
7. VoiceSMS Options 1. Speakerphone/2. From Name
7. Bluetooth
1. On/Off On/Off
2. Visibility Hidden/Visible for 3 Min/Always Visible
3. Exchange Folders General/Pictures/Media
4. Bluetooth Info
8. Wireless Backup 1. Subscribe/2. Alert/3. Learn More
9. Security [Enter Lock Code]
1. Lock Phone Unlock/Lock Now/On Power Up
2. Picture Mail 1. Lock Pictures/2. Update Picture Mail
vi
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vii
Profile
3. Change Lock Code
4. Special Numbers
5. Delete Contacts 1. Yes/2. No
6. Limit Calls Unlock/Contacts Only/Special #'s Only/
911 Emergency Services Only
7. Selective Call Block
8. Reset Favorites 1. Yes/2. No
9. Reset Phone 1. Yes/2. No
0. Setup/Others
1. Auto Keyguard On/Off
2. Shortcuts 1. Left Navigation/2. Right Navigation/
3. Up Navigation/4. Down Navigation
3. Answer Call Flip Open/Any Key / TALK Only
4. Auto-Answer Off / Car-Kit/Headset
5. Dialing Match 1. Abbreviated Dialing/2. Contacts
Match/3. Speed Dial
6. Text Entry 1. Auto-Capital/2. Word Choice List/
3. Word Prediction/4. Word Completion/
5. Help
7. Language English/Español
8. TTY Mode Enable TTY/Disable TTY
9. Airplane Mode On/Off
0. Update Phone SW
*. Phone Info 1. My Phone Number/2. Version/
3. Icon Glossary/4. Advanced
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viii
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Getting Started
Section 1
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2 Section 1A: Setting Up Service
Section 1A
Setting Up Service
In This Section
Getting StartedWithSprint PCS Service (page 3)
SettingUpYourVoicemail (page 4)
Sprint PCSAccount Passwords (page 5)
GettingHelp (page 6)
Settingup serviceon yournew phoneisquick andeasy.This
section walks you through the necessary steps to unlock
your phone, set up your voicemail, establish passwords, and
contact Sprint for assistance with your Sprint PCS Service.
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Section 1A: Setting Up Service 3
GettingStartedWithSprint PCS Service
DeterminingifYour Phone is AlreadyActivated
If you purchased your phone at a Sprint Store, it is probably
activated, unlocked, and ready to use. If you received your
phone in the mail, it probably has been activated; all you need
to do is unlock it.
If your phone is not activated, please refer to the activation
card included with your phone.
UnlockingYour Phone
Tounlock yourphone, followthese easysteps:
1. Press and hold to turn the phone on.
2. Press Unlock (right softkey).
Note: To select a softkey, press the softkey button directly below the softkey
text that appears at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not appear if there is no corresponding action available.
3. Enter your four-digit lock code. (For security purposes,
the code is not visible as you type.)
Tip: If you can’t recall your lock code, try using the last four digits
of either your Social Security number or wireless phone number or try
0000 or NATL (6285). If none of these work, call Sprint Customer Service at
1-888-211-4PCS (4727).
Setting Up Service
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4 Section 1A: Setting Up Service
SettingUpYour Voicemail
All unanswered calls to your phone are automatically
transferred to your voicemail, even if your phone is in use or
turned off.Therefore, you will want to set up your voicemail
and personal greeting as soon as your phone is activated.
To set upyour voicemail:
1. From standby mode, press and hold .
2. Follow the system prompts to:
Create your passcode
Record your name announcement
Record your greeting
Choose whether or not to activate One-Touch
Message Access (a feature that lets you access
messages simply by pressing and holding ,
bypassing the need for you to enter your passcode)
Voicemail Passcode
If you are concerned about unauthorized access to your voicemail account,
Sprint recommends you enable your voicemail passcode.
For more information about using your voicemail, see “Using
Voicemail”on page 141.
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Section 1A: Setting Up Service 5
Sprint PCSAccount Passwords
As a Sprint PCS customer, you enjoy unlimited access to your
personal account information, your voicemail account, and
your Sprint PCSVision® account. To ensure that no one else
has access to your information, you will need to create
passwords to protect your privacy.
Account Password
If you are the account owner, you’ll have an account password
to sign on to www.sprint.com and to use when calling Sprint
Customer Service. Your default account password is the last
four digits of your Social Security number. If you are not the
account owner (if someone else receives the bill for your
Sprint PCS Service), you can get a sub-account password at
www.sprint.com.
VoicemailPassword
You’ll create your voicemail password (or passcode) when you
set up your voicemail. See “Setting Up YourVoicemail”on
page 141 for more information on your voicemail password.
For more information, or to change your passwords, sign
on to www.sprint.com or call Sprint Customer Service at
1-888-211-4PCS(4727).
Setting Up Service
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6 Section 1A: Setting Up Service
GettingHelp
Visit www.sprint.com
You cango online to:
Access your account information
Check your minutes used (depending on your
Sprint PCS Service Plan)
View and pay your bill
Make your life easier by enrolling in Sprint PCS online
billing and automatic payment
Purchase accessories
Shop for the latest phones
View available Sprint PCS Service Plans and options
Learn more about Sprint PCSVision and other great
products like Sprint PCS Picture Mail, games, ringers,
screen savers, and more
ReachingSprint Customer Service
You can reach Sprint Customer Service many different ways:
Dial on your phone
Sign on to your account at www.sprint.com
Call us toll-free at 1-888-211-4727 (Consumer customers)
or 1-888-788-4727 (Business customers)
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
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