LG CSAA-009X User manual

OWNER’S MANUAL
LG LED Signage
(SYSTEM CONTROLLER)
www.lg.com
Copyright © 2020 LG Electronics Inc. All Rights Reserved.
Please read this manual carefully before operating your set
and retain it for future reference.
CSAA-009X
CSAA-009X2
CSAA-012X
CSAA-012X3
CSAA-012X5
CSAA-012K
CSAB-00913
CSAB-00914
CSAB-0092
CSAB-00922
CSAB-009X
CSAB-0093
CSAB-0121
CSAB-01212

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TABLE OF CONTENTS
SAFETY PRECAUTIONS .............4
- Precautions for the AC Adapter and Power. 5
- Precautions for Moving the Product................ 7
- Precautions for Installing the Product............. 8
- Precautions for Cleaning the Product ..........10
- Precautions for Using the Product.................11
- Precautions for Using the Remote control 13
- Product Disposal ......................................................14
ASSEMBLING AND PREPARING .
.................................................. 15
- How to Connect a Cable to the IR-APL Ports
16
- Precautions for Using the IR-APL Port........17
- Optional Accessories.............................................. 18
- Parts and Buttons ................................................... 19
- Rack Installation (Optional)................................21
- IR Receiver ...................................................................22
INSTALLATION GUIDE ............ 23
SETTINGS ................................ 33
- Home ..............................................................................33
- Ez Setting..................................................................... 34
- General ..........................................................................43
- Display............................................................................ 54
- Sound..............................................................................61
- Admin .............................................................................64
CONTENT MANAGER ............. 66
- Web Login.................................................................... 66
- Content Manager..................................................... 66
- Group Manager 2.0................................................. 73
- Gallery Mode ..............................................................76
- ScreenShare................................................................ 77
MANAGEMENT TOOLS........... 78
- Control Manager ......................................................78
- Picture ID...................................................................... 79
IR CODE ................................... 80
CONTROLLING MULTIPLE
PRODUCTS............................... 82
- Connecting cables ................................................... 82
- Communication Parameter.................................83
- Command Reference List .................................... 84
- Transmission/Reception Protocol.................... 89

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REMOTE CONTROL ............... 117
MAKING CONNECTIONS...... 119
- Connecting with LAN Cable............................119
- Connecting to PC..................................................121
- Connecting to External Devices.................... 122
- Using the Input List..............................................122
- Connecting Multiple Monitors.......................123
CONNECT A USB DEVICE ..... 124
TROUBLESHOOTING............. 126
PRODUCT SPECIFICATIONS. 128
LICENSES............................... 133

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SAFETY PRECAUTIONS
The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product
safely and for its intended purpose.
WARNING
If you ignore the warning message, you may be seriously injured or there is a possibility of accident or death.
CAUTION
If you ignore the caution message, you may be slightly injured or the product may be damaged.
WARNING
• Indoor Use Only.

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Precautions for the AC Adapter and Power
WARNING
• Use only the power cord or AC adapter provided or approved by LG Electronics, Inc. If you use another power cord,
make sure that it is certified by the national standards. If the power cable is faulty in any way, please contact the
manufacturer or the nearest authorised service center for a replacement.
• Operate the display only from a power source(i.e. voltage) indicated in the product specification.
- Otherwise the product can be damaged, fire can occur or you may be electrocuted. If you are not sure what type of
power supply you have, consult a certified installation company.
• Make sure the power cord connect to a properly grounded outlet.
- If you do not you may be electrocuted or injured or the product can be damaged.
• Insert the power plug or AC adapter firmly so it cannot come loose.
- Poor connection may cause a fire or electric shock.
• In the presence of thunder and lightning, never touch the power cord and signal cable because it can be very
dangerous.
- It can cause electric shock.
• Be careful not to step or place heavy objects (electronic appliances, clothing, etc.) on the power cord or AC adapter.
Additionally, do not bend or pull out the power cord or AC adapter with excessive force.
- Damaged power cords may cause a fire or electric shock.
• Do not connect power cord or AC adapter damaged with sharp objects to power outlet.
- You may be electrocuted.
• Do not insert a conductor (like a metal chopstick) into one end of the power cord while the other end is connected to
the input terminal on the wall. Additionally, do not touch the power cord right after it is unplugged.
- You may be electrocuted.
• Do not use with a multi-outlet connected by many electrical product and heating devices. Use an exclusive multi-
outlet with a grounding terminal.
- A fire can break out due to overheating.

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• If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the
service center.
- Otherwise, this may cause a fire or electric shock due to damage to the product.
• Keep the power cord or AC adapter away from any heating devices.
- The cord coating may melt and cause fire or electric shock.
• Never disassemble, repair or modify the power cord or AC adapter.
- This may cause a fire or electric shock.
• The main cutoff device is the power cord. Please make sure the product is installed near the wall outlet and that it is
easily accessible.
• As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the
unit is turned off.
• Power consumption will be ‘0’ only when the power plug is unplugged.
• Use the appliance coupler as the disconnect device.
CAUTION
• If the outlet pins of the power plug or AC adapter is covered with dust, be sure to wipe them and keep them clean.
- Overheating due to layers of dust may cause a fire or electric shock.
• If the outlet pins of the power plug or AC adapter is covered with water be sure to wipe them and keep them clean.
Additionally, Do not touch the power plug or AC adapter with wet hands.
- This may cause an electric shock.
• Do not turn the product on or off by plugging in or unplugging the power plug from the power outlet. Do not use the
power socket as a switch.
- This may cause an electric shock or product malfunction.
• Do not unplug the power cord while the product is in use.
- Electrical shock can damage the product.

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Precautions for Moving the Product
WARNING
• Contact the service center before moving the product.
- It may cause electric shock and damage the product.
• Make sure the product is turned off, unplugged, and all cables have been removed before the product is moved.
- You may be electrocuted or the product can be damaged.
• When moving the product, do not shock or cause an impact on the front panel.
- You may be electrocuted or the product can be damaged.
• Usethecorrectnumberofpeopleaccordingtotheweightoftheproduct.(Under25Kgperpersonuselifting
equipmentwhenexceeding100Kg)
- If use the damaged product again, contact the service center because it can cause electric shock or fire.
• Do not hold it upside down while holding only the stand. (It is for stand supported models only.)
- This may cause stand warping, panel damage and other types of product damage.
CAUTION
• Do not dispose of the product-packing box. Use it when moving by putting the product in the box to carry it.

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Precautions for Installing the Product
WARNING
• Contact the service center before installing the product.
- It can cause electric shock and damage the product.
• Do not drop an object on or impact on the product. Keep out of reach of children and do not place toys or objects
near the product to prevent throwing things on the product screen.
- It can cause injury to human, problem to product and damage the display.
• Do not put heavy objects on, or hang from, the product.
- If the product collapses or is dropped, you may be injured.
• Do not touch the surface of the product if it overheats.
- It can cause injury to human.
• Install the product firmly fixed on a floor, wall, etc. to prepare against external impact such as wind and earthquake.
- You must refer to the manual provided.
• Prevent Children from climbing or hanging on the product.
- If the product collapses or is dropped, you may be injured.
• Do not install it where there are heating devices such as electrical heaters or lighting equipment.
- Fire, electrical shock, malfunction may occur.
• Do not install this product by yourself as you may injure yourself or cause damage to the product. Please contact
service engineer authorised by service center.
• Do not install this product on a wall if it could be exposed to oil or oil mist.
- This may damage the product and cause it to fall.
• Do not leave the power or signal cable, etc. on the pathway.
- This could cause a trip or fall, which could cause an electrical shock, fire, product breakdown, or injury.
• Do not let the product drop when connecting it to an external device connected with a short cable.
- This may cause injury and damage to the product.
• If you dropped the product or the case is broken, turn off the product and unplug the power cord and contact the
service center.
- If you continue to use without taking proper measures, electrical shock or fire can occur.
• Install the product in a dry place where it is not near dust and water. Avoid high temperatures and humidity.
- This may cause electrical shock, fire or product damage.
• Safely install the product in a place that can hold the weight of the product.
- A lack of strength may cause the product to fall.
• Take a comfortable and natural position to relax the muscles when working with a product.

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CAUTION
• Install the product where no Electromagnetic Interference occurs.
• If you install the product in a place that does not meet the recommended conditions, this may cause serious damage
to the product’s picture quality, life cycle, and appearance. Please check with service engineer before installing. Please
do not install the product in places such as where there is an abundance of fine dust or oil mist, chemical substances
are used, exposed to direct sunlight, the temperature is very high or low, the humidity is very high.
• MakesuretheproductiswellventilatedbyInstallingatadistance(100mmormore)fromthewall.
- If you install the product too close to the wall, it may be deformed or fire can break out due to internal heat buildup.
• Do not cover the product with a tablecloth or a curtain or other materials (e.g. plastic) while plugged in. Do not block
the ventilation hole of the product.
- The product can be deformed or fire can break out due to overheating inside the product.
• Do not install the product in an area with poor ventilation (e.g. on a bookshelf, in a closet) or outside and avoid placing
on cushions or carpets.
- The product could catch fire due to overheating inside the product.
• Install the product on a flat and stable place that is large enough to support the product.
- If the product is dropped, you may be injured or the product may be broken.
• When installing the product on a shelf or cabinet, make sure that the bottom end of the product is not protruding
forward.
- The product may fall due to unbalanced center of gravity, which may cause personal injury or damage to the
product. Be sure to use cabinets or shelves that fit your product.

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Precautions for Cleaning the Product
WARNING
• Keep the product clean at all times.
- If you don’t clean the unit for a long time and it becomes covered in dust, it can cause fire or product damage.
• When you need to clean the inside of the product, you must contact the service center.
- Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product.
• When cleaning the product, unplug the power cord and wipe gently with a soft cloth to prevent scratching.
- An electric shock may occur or damage to the screen if its scratched.
• Do not physically come in contact with the screen of the LED Package.
- This may cause damage to the product.
• To clean the product, use an air gun to lightly remove dust from the front frame and the screen.
- If there are foreign substances in between the LEDs on the screen, it may cause a defect on the screen.
CAUTION
• When cleaning the product or the screen, unplug the power cord and wipe it gently with a soft cloth. Do not spray
water or other liquids directly on the product. Especially, do not clean your product with chemicals including glass
cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol, etc.,
which can damage the product or its panel.
- This may result in fire, electric shock or product damage (deformation, corrosion or breakage).