LG AIGC92W User manual

Before using the product, make sure to read the ‘Safety Precautions’
to ensure proper use.
Please keep this manual in a place where users can access it at any
time.
The product’s warranty is included in this manual.
This product is designed for the convenience of the customers, and it
may not prevent all accidents caused by external factors such as theft,
so please be careful when using the product.
The following safety precautions are intended to
prevent
unforeseen accidents. Use the product safely
and follow instructions to avoid hazards and prevent
damage.
The precaution items are classified as warnings and
cautions and have the following implications.
This symbol indicates situations or actions that
could be hazardous when the product is in use. The
symbol means that you must carefully read and
follow the instructions to avoid danger.
WARNING- This indicates that the failure to follow
the instructions can cause serious injury or death.
CAUTION- This indicates that the failure to follow
the instructions can cause minor injury or damage
the product.
This product has been certified for Class B electromagnetic
waves for domestic use and intends to serve domestic purposes,
regardless of region.
Installation related
•Avoid places exposed to direct sunlight for a long
time or places of high temperature such as heater.
May cause fire or explosion
•Do not install or store the product in an enclosed
space.
May cause fire or explosion
Power related
•Be careful not to bend the power cord, Internet
connection cable, and charging cable too much or
not to damage them by being squashed under a
heavy object.
May cause fire or electric shock
•Do not touch the power plug with wet hand.
May cause electric shock or injury.
•Remove any moisture or dust from the adapter and
insert it firmly into the outlet.
Electric shock or fire may occur from poor electrical contact.
•When unplugging the adapter, do not pull on the
power cable, but make sure to hold the adapter to
pull it out.
May cause fire or damage to the adapter.
•Use only the power or voltage displayed on the
adapter.
May cause a fire
Use related
•Only the authorized repair engineer of the LG
Electronics Service Center is allowed to
disassemble, repair, or modify the product.
May cause fire, explosion, electric shock or injury.
•Keep out of reach of children or pets.
Putting the battery in the mouth or giving an impact may cause
electric shock or exposure to electromagnetic waves.
•Do not insert a metal object such as a pin or wire
into the area where the power cord is connected
while the adapter is plugged into an outlet.
It may cause electric shock.
•Do not use or store heating devices, combustible
substances (ether, benzene, alcohol, chemical,
LPG, combustible spray, insecticide, air freshener,
cosmetics, etc.) or flammable objects (candles and
lamps, etc.) near the product.
May cause fire or explosion.
•If you notice any unusual smell or smoke when
using the product, immediately disconnect the
adapter and contact the LG Electronics Service
Center.
May cause fire or electric shock.
•Do not give a shock to the product.
It may cause explosion.
Use related
•Do not use or charge for a long time with the product on a
blanket, electric pad, or carpet.
May cause a fire.
•Be careful not to swallow the product or its accessories.
May cause suffocation.
•Use only the dedicated adapter provided.
Use of any other adapters voids the warranty and may cause the product
to malfunction.
•Use only the dedicated LAN cables provided.
Using another LAN cable may cause malfunction of the product.
•Do not drop or give a shock to the product.
May cause the product to malfunction.
•When disconnecting the power cord or cable from the
product, hold the cable end and pull it out.
May cause the product to malfunction or fall
Installation related
•Install the product in a space free of electromagnetic
interference.
My cause the product to malfunction.
Cleaning related
•Do not wipe the product with chemical ingredient such as
benzene or thinner or chemicals when cleaning the
product.
•Wipe the product with a dry towel or a soft cloth when
cleaning the product.
•If water gets inside the product, immediately dry the
affected area and contact the LG Electronics Service
Center.
•Do not spray water or cleaning agent on the product.
•The company shall not be held responsible for any
malfunctions or electrical accidents caused by water,
cleaning agents, or foreign matter entering the product
due to negligence of the customer.
Product Composition
LG IoT Hub
Power cord (1) Power cord (1) Internet connection (1) Adapter (1)
•Accessories may differ from the actual image.
Installation
1 Connect the power cord to the LG IoT Hub and adapter.
2 Connect the adapter connected to the LG IoT Hub to the
power supply.
3 Connect the Internet connection cable to the LG IoT Hub
and a wireless access point (AP).
• Check that the power and network LEDs are on.
Units and Functions
Notification LED
Power
The LED will illuminate when power is connected.
Network
The LED will illuminate when an Internet connection is established.
Wireless
The LED will flash only when communicating Z-wave, ZigBee over a wireless
connection.
User Manual
Installation
Safety Precautions

Setup
•Registered information initialization setting: Pressing and
holding the ENT hole on the side of the product with a
pointed tool for more than 10 seconds will cause all of the
power LED, network LED, and wireless LEDs to blink,
initializing the product's registered information, and also
delete it from the application.
•Power off and restart setting: Press the ENT hole on the side
of the product with a pointed tool for 1 to 2 seconds to turn
the product's power off and restart.
Things to Know Before Use
Connecting the Internet of Things (IoT) interface device with
SmartThinQ™ sensor,
or
mark to the
SmartThinQ™ Hub (general type) makes it easier to check information
in the home with the 'LG SmartThinQ application.
Application Installation
Installing the ‘LG SmartThinQ’ application on your smartphone
makes it easier to use the product.
For Android, search the Google Play Store/iOS App Store for 'LG
SmartThinQ' and install it.
Detailed instructions for using 'LG SmartThinQ' can be found in the
application's “Help” section.
Registration
Use the ‘LG SmartThinQ’ application to experience LG Electronics
services.
1 Run the ‘LG SmartThinQ’ application on your smartphone and
press [Create New Account].
2 Enter the service use agreement and the membership
information according to the membership subscription procedure
and press [OK].
•An authentication e-mail will be sent to the entered e-mail
address.
3 Access e-mail and press the “Authentication” button to complete
your subscription to the LG account.
NOTE
•The e-mail address entered when signing up for the LG account
will become your ID.
Product Registration
1. After running the application, press [Product Registration] on
the smartphone screen.
2. Select SmartThinQ™ Hub (general type) and follow the
instructions on the smartphone screen.
NOTE
•After initializing the information registered in the product, re-
register the desired product in the order of ‘Product
Registration’ above. Please refer to 'Installation' on how to
initialize the product registration information.
•Do not turn off the SmartThinQ™ Hub (general type) during
firmware update through the application.
The SmartThinQ™
Hub (general type) may not operate normally.
The contents of this manual may differ depending on the version
of ‘LG SmartThinQ’ application, and some changes may be made
without prior notice to users.
•For more information and partnership offer, please visit
ThinQ.developer.lge.com.
Name of the certified business: LG Electronics Inc.
Name of equipment: Specific low-power wireless device (wireless
device for wireless data communication system)
Model name AIGC92W
Use frequency
Wi-Fi: 2412~2462 MHz
Zigbee: 2405~2475 MHz
Z-Wave: 908.4 MHz,196.0
MHz
Requested
output Wi-Fi: 22dBm or less
Zigbee: 20 dBm or less
Z-Wave: -7 dBm or less
Input power /
current DC 5V / 1.2A
Current
consumption max. 700 mA
Operation
temperature 0 ˚C ~ 45 ˚C
Manufacturer /
Country of
manufacture LG Electronics Inc. / Korea
Certification
number FCC ID: BEJ-AIGC92W
IC: 2703H-AIGC92W
FCC Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and
receiver.
-Connect the equipment to an outlet on a circuit different
from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for
help.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. This transmitter must not be co-
located or operating in conjunction with any other antenna or
transmitter.
This equipment should be installed and operated with a minimum
distance of 20 cm (7.8 inches) between the antenna and your body.
Users must follow the specific operating instructions for
satisfying RF exposure compliance.
Industry Canada (IC) Statement
This device contains licence-exempt transmitter(s)/receiver(s) that
comply with Innovation, Science and Economic Development Canada’s
licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that
may cause undesired operation of the device.
CAN ICES-005(B) / NMB-005(B)
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and
operated with a minimum distance of 20 cm (7.8 inches) between the
antenna and your body.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR
TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO
THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S
AUTHORITY TO OPERATE THE EQUIPMENT.
Avis d ’ Industrie Canada
L’émetteur/récepteur exempt de licence contenu dans le présent
appareil est conforme aux CNR d’Innovation, Sciences et
Développement économique
Canada applicables aux appareils radio exempts de licence. L’
exploitation est autorisée aux deux conditions suivantes :
(1) Cet appareil ne doit pas provoquer d’interférences.
(2) Cet appareil doit accepter toutes les interférences, y compris
celles pouvant entraîner son dysfonctionnement.
Énoncé d ’ IC concernant l ’ exposition à la radiation :
Cet appareil est conforme aux limites d’exposition aux rayonnements
d’Industrie Canada pour un environnement non contrôlé.
Cet appareil doit être installé et utilisé de façon à garder une distance
minimale de 20 cm (7,8 pouces) entre la source de rayonnement et
votre corps.
REMARQUE : LE FABRICANT N’EST PAS RESPONSABLE DES
INTERFÉRENCES
RADIOÉLECTRIQUES CAUSÉES PAR DES MODIFICATIONS NON
AUTORISÉES APPORTÉES À CET APPAREIL. DE TELLES
MODIFICATIONS POURRAIENT
ANNULER L’AUTORISATION ACCORDÉE À L’UTILISATEUR DE
FAIRE FONCTIONNER L’APPAREIL
Information on Open Source License
To obtain source codes developed by GPL, LGPL or MPL
or source codes developed under any other open source
licenses, visit http://opensource.lge.com.
In addition to source codes, you can also download the contents
of all the licenses, copyright marks, and indications not affecting
the warranty.
If you request an open source code of software loaded on this
product by sending an e-mail to [email protected] within 3
years after the day of purchase, the requested open source code
will be provided in CD-ROM at minimum expense including the
cost of the media and delivery fee.
Please check if one of the following symptoms occurs while
using the product. The product may not be malfunctioning.
Symptom Cause Solution
Power does
not come on. Is the power cord
connected to the
SmartThinQ™ Hub
(general type)
disconnected?
•Connect the power cord to the
SmartThinQ™ Hub (general type)
correctly.
I cannot
register or
search in the
‘SmartThinQ’
application.
Is the wireless
access point (AP)
powered off?
•Check that the network LED on
the SmartThinQ™ Hub (general
type) is powered on.
•Connect the network connection
and the power cord that connect
the SmartThinQ™ Hub (general
type) and the wireless access
point (AP).
•
Turn off the power to the wireless
access point (AP) and turn it on
again to check if it works properly,
and then turn off the power to the
SmartThinQ™ Hub (general type)
and turn it on again.
Is the network LED
off?
•Make sure that the IP address
from the wireless access point
(AP) has been set correctly.
•Make sure that the wireless
access point (AP) has the DHCP
(dynamic IP) feature set up.
Has the Smart
ThinQ™ Hub (general
type) been installed
close to the wireless
access point (AP)?
•Install it within 10cm from your
wireless access point (AP) to
improve performance.
If product malfunction occurs while using the product, customers
have the important right to receive free service for one year after
purchase. The free service is available for this product within the
warranty period in Korea only.
This product guarantees compatibility with our SmartThinQ products
and Works with SmartThinQ affiliated products, but not with any other
products that have been arbitrarily tested by users.
•The free warranty period is calculated from the date of purchase, so
make sure to record the date of purchase. (If the date of purchase is
not confirmed, then it is assumed that the warranty period starts three
months after the date of manufacture or the date of customs clearance.)
Information on the consumer dispute settlement standard
•Free service is only available if there is a manufacturing defect or
naturally occurring failure within the warranty period.
•Please submit a receipt for reimbursement of the purchase price.
How to Use
Product Specifications and Certifications
Things to Check before Reporting Problems
Product Warranty
Model
Warranty period: 1
Purch

Type of customer’s issue
Compensation details
Within the
warranty period
After the warranty
period
If a major repair is required within 10
days of purchase
Product replacement
or reimbursement of
the purchase price
Paid exchange
If a major repair is required within 1
month of purchase
Product replacement
A performance or
functional defect that
occurs while using
the product in
normal use
conditions within the
warranty period
If a defect
occurs
Product replacement
If the product
cannot be
repaired
Product replacement
or reimbursement of
the purchase price
If the product
cannot be
replaced
Reimbursement of
the purchase price
If the replaced
product
requires a
major repair
within a month
Reimbursement of
the purchase price
Damage during transport at the time of
product purchase
Product replacement
(However, if delivery
was entrusted to a
specialized
transport
company, the seller
shall exercise the
right to indemnity to
the transport
company.)
Not applicable
Damage occurring while the service
provider installs the product
Product replacement Not applicable
•The above compensation standard follows the Consumer Dispute
Settlement Standard, Notice of the Fair Trade Commission.
•Issues not specified herein will follow 「Consumer Dispute Settlement
Standards」.
•Tool cleaning, adjustment, and product instructions are not product
failures.
Responsibility for charged service (customer pays the
cost)
When the customer requests a repair service, the repair fee will
be charged even during the warranty period in the following
cases.
•If the service is requested for a case that is not a failure, a fee will be
charged, so make sure to read this user manual.
•If a failure is caused by user's fault or carelessness such as falling,
flooding, shock, breakage, unreasonable operation, etc.
•In the event of a failure due to repair or modification of the product by a
person who is not an authorized repair engineer of the LG Electronics
Service Center
•In the event of product failure or product damage using parts other
than LG Electronics' original parts
•If parts have been lost or damaged by unauthorized disassembly of
the product by the customer
•If a failure is caused by natural disaster such as lightning, fire, flood,
salt damage, gas, earthquake, etc.
When replacing consumable parts that have been worn out normally
during usage