LG FWV1128WTSA User manual

OWNER'S MANUAL
WASHER AND DRYER
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH
FWV1128WTSA FWV1128BTSA
MFL71818884
Rev.03_102522
www.lg.com
Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.
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TABLE OF CONTENTS
This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.
CARING FOR THE ENVIRONMENT
Environmental and Economical Tips........................................................ 6
Energy and water consumption.........................................................................6
Detergent ..............................................................................................................6
Selecting Extra Options and Functions..............................................................7
When Using a Dry Programme ..........................................................................7
Disposal of the Packaging Material ...................................................................7
Disposal of Your Old Appliance ..........................................................................8
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE .................................................... 9
Safety Messages...................................................................................................9
WARNING .................................................................................................... 9
Technical Safety....................................................................................................9
Maximum Capacity ............................................................................................10
Technical Safety for Using the Dryer ...............................................................10
Installation ..........................................................................................................11
Operation ............................................................................................................11
Maintenance .......................................................................................................13
Disposal ...............................................................................................................13
OPERATION
Operation Overview................................................................................. 15
Washing the Clothes..........................................................................................15
Control Panel ............................................................................................ 17
Control Panel Features ......................................................................................17
Preparing the Wash Load ........................................................................ 20
Sorting the Clothes ............................................................................................20
Checking the Clothes Care Label......................................................................20
Checking the Clothes before Loading .............................................................20
Adding Detergents and Softeners.......................................................... 22
Detergent Dosage..............................................................................................22
Using the ezDispense drawer...........................................................................22
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Adding Detergent Tablets.................................................................................25
Adding Water Softener......................................................................................25
Programme Table..................................................................................... 26
Washing Programme.........................................................................................26
Extra Options ......................................................................................................28
Selectable Maximum Spin Speed .....................................................................29
Drying Programme................................................................................... 30
General Tips for Drying .....................................................................................30
Using a Dry Programme....................................................................................31
Extra Options and Functions .................................................................. 33
Customizing a Washing Programme...............................................................33
Using Special Options........................................................................................34
Using Basic Options ...........................................................................................34
Using the ezDispense ........................................................................................35
Settings................................................................................................................38
SMART FUNCTIONS
LG ThinQ Application ............................................................................... 40
LG ThinQ Application Features.........................................................................40
Installing LG ThinQ App and Connecting an LG Appliance...........................41
Activating Network Connection........................................................................42
Using the Appliance Remotely .........................................................................42
Deactivating Network Connection...................................................................42
Standby Power Consumption...........................................................................42
Open Source Software Notice Information ....................................................43
Smart Diagnosis ....................................................................................... 44
Using LG ThinQ to Diagnose Issues.................................................................44
Using Audible Diagnosis to Diagnose Issues .................................................44
MAINTENANCE
Cleaning After Every Wash...................................................................... 45
What to Clean .....................................................................................................45
Cleaning the Exterior .........................................................................................45
Cleaning the Appliance Periodically ...................................................... 46
Tub Clean ............................................................................................................46
Cleaning the Water Inlet Filter .........................................................................46
Cleaning the Drain Pump Filter and Performing an Emergency Water
Evacuation...........................................................................................................47
Cleaning the ezDispense Drawer.....................................................................47
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TROUBLESHOOTING
Before Calling for Service ........................................................................ 50
Error Messages...................................................................................................50
ezDispense Error Messages..............................................................................52
Noises You Might Hear......................................................................................53
Operation ............................................................................................................54
Performance .......................................................................................................56
Odour...................................................................................................................57
ezDispense..........................................................................................................58
Drying ..................................................................................................................59
Wi-Fi .....................................................................................................................60
Customer Care and Service...............................................................................61
INSTALLATION
Parts and Accessories .............................................................................. 62
Front View ...........................................................................................................62
Rear View.............................................................................................................63
Accessories..........................................................................................................64
Installation Place Requirements............................................................ 65
Installation Location ..........................................................................................65
Wooden Floors (Suspended Floors) .................................................................65
Ventilation ...........................................................................................................66
Ambient Temperature .......................................................................................66
Electrical Connection .........................................................................................66
Unpacking the Appliance ........................................................................ 67
Lifting the Appliance Off the Foam Base.........................................................67
Removing the Transit Bolt Assemblies............................................................67
Levelling the Appliance ........................................................................... 69
Checking the Level .............................................................................................69
Adjusting levelling feets ....................................................................................69
Using Anti-Slip Sheets........................................................................................70
Connecting the Water Supply Hose ....................................................... 71
Note for Connection ..........................................................................................71
Checking the Rubber Seal .................................................................................71
Connecting the Hose to the Water Tap...........................................................71
Connecting the Hose to the Appliance............................................................72
Installing the Drain Hose ........................................................................ 73
Installing the Drain Hose with the Elbow Bracket .........................................73
APPENDIX
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Technical Data .......................................................................................... 74
Consumption Data .............................................................................................74
Note for test institutes.......................................................................................75
Specifications......................................................................................................76
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6
CARING FOR THE ENVIRONMENT
CARING FOR THE ENVIRONMENT
Environmental and Economical Tips
Energy and water consumption
• Water consumption and energy usage can be affected by the weight
of the load. To make the best use of your appliance, load the
maximum amount of dry clothes for the particular programme.
• The most efficient programmes in terms of energy consumption are
generally those that perform at lower temperatures and longer
duration.
• Noise and remaining moisture content are influenced by the spinning
speed: the higher the spinning speed in the spinning phase, the
higher the noise and the lower the remaining moisture content.
• Evenly loading laundry up to the capacity indicated by the
manufacturer for the respective programmes will contribute to
energy and water savings.
• For washing smaller amounts of clothes, the automatic load
recognition system will help reduce the amount of water and energy
usage.
• Use the Speed programme for small, lightly soiled loads.
• Cold water laundry detergents can be as effective at lower
temperatures (about 20 ℃). Using 20 ℃settings will use less energy
than 30 ℃or higher temperatures.
Detergent
• Detergent should be chosen according to type, colour, soiling of the
fabric and the washing temperature. And it should be used according
to the instruction of the detergent manufacturer. Use only
detergents that are suitable for Drum (front load) type washers.
• Use less detergent on smaller loads.
- Partial load: 1/2 of the normal amount.
- Minimum load: 1/3 of full load.
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7
CARING FOR THE ENVIRONMENT
ENGLISH
Selecting Extra Options and Functions
• Select the water temperature suitable for the type of load you are
washing. Follow the garment fabric care labels for best results.
• The Pre Wash option is recommended for washing a heavily soiled
load.
When Using a Dry Programme
• To save energy, choose the highest possible spin speed for the wash
programme when drying in a tumble dryer.
• For most drying, make sure all clothes are similar in material and
thickness.
• When you select drying only, spinning runs automatically for energy
efficiency.
Disposal of the Packaging Material
• The packaging materials are designed to protect the appliance from
unexpected damage during transportation.
• After installing the appliance, dispose of the packaging waste
according to recycling symbols of material types. Put the packaging
waste in relevant containers to recycle it.
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8
CARING FOR THE ENVIRONMENT
Disposal of Your Old Appliance
• This crossed-out wheeled bin symbol indicates that waste
electrical and electronic products (WEEE) should be
disposed of separately from the municipal waste stream.
• Old electrical products can contain hazardous substances
so correct disposal of your old appliance will help prevent
potential negative consequences for the environment and
human health. Your old appliance may contain reusable
parts that could be used to repair other products, and
other valuable materials that can be recycled to conserve
limited resources.
• You can take your appliance either to the shop where you
purchased the product, or contact your local government
waste office for details of your nearest authorised WEEE
collection point. For the most up to date information for
your country, please see www.lg.com/global/recycling.
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9
SAFETY INSTRUCTIONS
ENGLISH
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages
WARNING
WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:
Technical Safety
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the
appliance. Cleaning and user maintenance shall not be made by
children without supervision.
This symbol is displayed to indicate matters and operations
that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
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SAFETY INSTRUCTIONS
• Children of less than 3 years should be kept away unless continuously
supervised.
• If the power cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
• Ventilation openings must not be obstructed by a carpet.
• This appliance is intended to be used in household only.
• Use a new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
• The water pressure must be between 50 kPa and 800 kPa.
Maximum Capacity
The maximum capacity in some cycles for dry clothes to be used is
Wash (12 kg)/Dry (8 kg) .
The recommended maximum capacity for each washing programme
may differ. To get good wash results, please refer to Programme
Table in OPERATION chapter for further details.
Technical Safety for Using the Dryer
• Do not dry unwashed items in the appliance.
• Items that have been soiled with substances such as cooking oil,
vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers,
turpentine, waxes and wax removers should be washed in hot water
with an extra amount of detergent before being dried in the
appliance.
• Never stop the appliance before the end of the drying cycle unless all
items are quickly removed and spread out so that the heat is
dissipated.
• Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with foam
rubber pads should not be dried in the appliance.
• Fabric softeners, or similar products, should be used as specified by
the fabric softener instructions.
• Remove all objects from pockets such as lighters and matches.
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11
SAFETY INSTRUCTIONS
ENGLISH
• The appliance is not to be used if industrial chemicals have been used
for cleaning.
Installation
• This appliance should only be transported by two or more people
holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Make sure the power plug is completely pushed into the power
outlet.
• Do not plug the appliance into multiple outlet sockets, power boards,
or an extension power cable.
• Do not modify the power plug provided with the appliance. If it does
not fit the power outlet, have a proper outlet installed by a qualified
electrician.
• This appliance is equipped with a power cord having an equipment-
earthing / grounding conductor (earthing pin) and a grounding
power plug. The power plug must be plugged into an appropriate
outlet socket that is installed and earthed / grounded in accordance
with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
Operation
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• Do not apply any sharp objects to the control panel in order to
operate the appliance.
• Do not attempt to separate any panels or disassemble the appliance.
• Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless
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12
SAFETY INSTRUCTIONS
specifically recommended in this Owner's Manual. Use only
authorized factory parts.
• Do not push down the door excessively, when the appliance door is
open.
• Do not put animals, such as pets into the appliance.
• Do not wash any items that are specified by the manufacturer as not
washable on the care label.
• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• Do not leave the appliance door open. Children may hang on the door
or crawl inside the appliance, causing damage or injury.
• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as waxes, wax removers, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, petrol, spot removers, turpentine,
vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can
cause fire or explosion.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, gasoline,
thinner, petroleum, insecticide, air freshener, cosmetics, etc.) near
the appliance.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• Do not touch the door during a high temperature programme.
• In case of a water leak from the appliance or flood, disconnect the
power plug and contact the LG Electronics customer information
centre.
• Turn off water taps to relieve pressure on hoses and valves and to
minimize leakage if a break or rupture should occur. Check the
condition of the fill hoses; they should be replaced after 5 years.
• If there is a gas leakage (isobutane, propane, natural gas, etc.) within
the home, do not touch the appliance or power plug and ventilate the
area immediately.
• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.
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13
SAFETY INSTRUCTIONS
ENGLISH
• Keep all washing detergents, softener and bleach away from
children.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Avoid touching any water that is drained from the appliance during
the wash.
• Make sure that drainage is working properly. If water is not drained
properly, your floor may get flooded.
• When the air temperature is high and the water temperature is low,
condensation may occur and thus wet the floor.
• Wipe off dirt or dust on the contacts of the power plug.
Maintenance
• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Do not spray water inside or outside the appliance to clean it.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.
Disposal
• Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
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14
SAFETY INSTRUCTIONS
• Cut off the power cord and remove the door before disposing of this
appliance to avoid the danger of children or small animals getting
trapped inside.
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15
OPERATION
ENGLISH
OPERATION
Operation Overview
Washing the Clothes
Before the first wash, select the Cotton
wash programme and add a half amount
of the detergent. Start the appliance
without clothes. This will remove
possible residues and water from the
drum that may have been left during
manufacturing.
1 Sort clothes by fabric type, soil level,
colour and load size as needed.
2 Open the door and load items into
the appliance.
CAUTION
• Before closing the door, ensure that all
clothes and items are inside the tub
and not overhanging on the rubber
door seal where they will become
caught when the door is closed. Failing
to do so will cause damage to the door
seal and the clothes.
3 Close the door.
CAUTION
• Remove items from the flexible door
seal gasket to prevent clothing and
door seal damage.
4 Add cleaning products or detergents
and softeners to the appropriate
compartment of the dispenser.
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16
OPERATION
5 Press the Power button to turn on
the appliance.
6 Choose the desired programme.
• Press the programme button
repeatedly or turn the programme
knob until the desired programme
is selected.
• Now select a wash temperature
and spin speed. Pay attention to the
fabric care label of your clothes.
7 Begin programme.
• Press the
Start/Pause button to
begin the programme. The
appliance will agitate briefly
without water to measure the
weight of the load. If the
Start/
Pause
button is not pressed within
a certain time, the appliance will
shut off and all settings will be lost.
NOTE
• In the following case, the door will not
open even if you pause the washing
programme or turn the washing
machine off.
- When the washing machine starts a
washing programme and has water
inside the drum, the door will not
open in order to prevent a flood until
the washing machine drains the
water completely.
8 End of programme.
• When the programme is finished, a
melody will sound. Immediately
remove your clothing from the
appliance to reduce wrinkling.
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17
OPERATION
ENGLISH
Control Panel
The actual control panel may differ from model to model.
Control Panel Features
A Power On/Off Button
• Press this button to turn the washing
machine on.
B Programme Knob
• Programmes are available according
to the clothes type.
• The lamp will light up to indicate the
selected programme.
NOTE
• Wash+Dry ( ):( ) indicates the drying
capacity, which varies depending on
the model.
C Start/Pause Button
• This button is used to start the wash
cycle or pause the wash cycle.
• If a temporary stop of the wash cycle is
needed, press this button.
D Extra Options and Functions
• To use the extra functions, press and
hold the corresponding button for 3
seconds. The corresponding symbol
lights up in the display.
• This allows you to select an additional
programmes and will light when
selected.
Remote Start
With the LG ThinQ app, you can use a
smartphone to control your appliance
remotely.
• In order to use this function, refer to
SMART FUNCTIONS .
Wi-Fi
Press and hold the Delay End button for
3 seconds to initiate the connection of
the appliance to the
LG ThinQ
application.
E Customizing Washing Programme
Buttons
Use these buttons to adjust the water
temperature or spin speed settings for
the selected programme.
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18
OPERATION
• The current settings are shown in the
display.
• Press the button for that option to
select other settings.
F ezDispense Buttons
• Press the Dispenser 1 or Dispenser 2
to select ezDispense function.
• LED will light up to indicate the
selected detergent type and amount.
• When the detergent or softener is
insufficient;
- In case of pressing the
Power button
: The LED will blink and the chime will
sound.
- In case of running the appliance :
The LED will blink .
ezDispense Nozzle Clean
• Press and hold the Spin button for 3
seconds to use the
ezDispense Nozzle
Clean
function. Use this function to
change the type of detergent or
softener. This function cleans residual
detergent or softener in the hose
connected to the
ezDispense (when
changing the type of detergent or
softener).
G Display
• The display shows the settings,
estimated remaining time, options,
and status messages. When the
appliance is turned on, the default
settings in the display will illuminate.
• While the load weight is sensed
automatically, the display on the
control panel blinks.
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19
OPERATION
ENGLISH
Time and Status Display
A Programme Status Indicators
• When a washing programme is
running, LED for the active stage will
blink, and the LEDs for the remaining
stages will remain steady. Once a
stage is complete, the LED will turn off.
If a cycle is paused, the active stage
LED will stop blinking.
B AI DD
• AI DD M provides the appropriate
drum rotation actions after load
sensing is completed.
•
M is activated when the Cotton ,
Mixed Fabric , and Easy Care
programmes are selected and
operated.
- If too much detergent is used, too
many suds can occur and this will
cause poor
AI DD performance.
C Estimated Time Remaining
• When a washing programme is
selected, the default time for that
programme is displayed. This time will
change as options are selected.
• If the display shows
--- , then the time
will be displayed after the load sensing
has detected the load size. This is
normal.
• The time shown is only an estimate.
This time is based on normal operating
conditions. Several external factors
(load weight, room temperature,
incoming water temperature, etc.) can
affect the actual time.
D Steam Indicator
\ lights up when the programme uses
steam.
E Rinse+ Indicator
G lights up when the Rinse+ option is
activated.
F Pre Wash Indicator
d lights up when the Pre Wash option is
activated.
G Wi-Fi Indicator
f lights up when the appliance is
connected to Wi-Fi network at home.
H Door Lock Indicator
H lights up when the programme starts
and the door is locked.
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OPERATION
Preparing the Wash Load
Sort the wash load for best washing results, and then prepare the clothes according
to the symbols on their care labels.
Sorting the Clothes
• Soil level (Heavy, Normal, Light):
Separate clothes according to soil
level. If possible, do not wash heavily
soiled items with lightly soiled ones.
• Colour (White, Lights, Darks): Wash
dark or dyed clothes separately from
whites or light colours. Mixing dyed
clothes with light clothes can result in
dye transfer or discolouration of
lighter clothes.
• Lint (Lint producers, Collectors): Wash
separately lint producing fabrics from
lint collecting fabrics. Lint producers
can result in pilling and linting on the
lint collectors.
Checking the Clothes Care Label
The symbols tell you about the fabric
content of your garment and how it
should be washed.
Symbols on the Care Labels
NOTE
• The dashes under the symbol give you
information about the type of fabric
and the maximum allowance of
mechanical stress.
Checking the Clothes before
Loading
• To help distribute the load evenly
during spinning, combine large and
small items in a load.
• Do not wash single small items. Add 1-
2 similar items to the load to prevent
an out-of-balance load.
• Check all pockets to make sure that
they are empty. Items such as nails,
hair clips, matches, pens, coins and
keys can damage both your appliance
and clothes.
• Wash delicates (stockings, underwired
bras) in a wash net.
• Close zippers, hooks and strings to
make sure that these items do not
snag on other clothes.
Symbol Wash / Fabric type
• Normal Wash
• Cotton, Mixed Fabrics
• Easy Care
• Synthetic, Mixed Fabrics
• Special Delicate Wash
• Delicates
• Hand Wash Only
• Wool, Silk
• Do not wash
Symbol Wash / Fabric type
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