LG T2402NTWB User manual

www.lg.com
OWNER'S MANUAL
WASHING
MACHINE
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the product is
installed correctly and safely. Leave these instructions near the
product after installation for future reference.
MFL70280507
Rev.06_121019 Copyright © 2017-2019 LG Electronics Inc. All Rights Reserved.
EN ENGLISH VI VIETNAMESE
TG2402NTWW
TC2402NTWV
T2402NTWB

TABLE OF CONTENTS This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.
SAFETY INSTRUCTIONS ...................................................... 4
IMPORTANT SAFETY INSTRUCTIONS....................................................4
INSTALLATION ....................................................................... 9
Parts ...........................................................................................................9
Accessories ..............................................................................................10
Specifications ...........................................................................................10
Installation Place Requirements ............................................................... 11
Stacking Mini Washer ...............................................................................12
Connecting the Supply Hose ....................................................................14
Installing the Drain Hose ..........................................................................16
OPERATION .......................................................................... 17
Using the Appliance..................................................................................17
Sorting Laundry ........................................................................................18
Closing the Door and Drawer ...................................................................19
Control Panel............................................................................................21
Programme Table .....................................................................................22
Option Programme ...................................................................................23
SMART FUNCTIONS ............................................................ 24
Using SmartThinQ Application..................................................................24
Using Smart Diagnosis™ .........................................................................26
MAINTENANCE..................................................................... 27
Cleaning the Washing Machine ................................................................27
Cleaning the Drum....................................................................................28
Cleaning the Water Inlet Filter ..................................................................28
Cleaning the Lint Filter..............................................................................29
Caution on Freezing During Winter ..........................................................29
TROUBLESHOOTING .......................................................... 31
Diagnosing Problems ...............................................................................31
Error Messages ........................................................................................35

4
SAFETY INSTRUCTIONS EN
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.

5
EN
Installation
•Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
•This appliance should only be installed and transported by two or
more people holding the appliance securely.
•Do not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
•Tighten the drain hose to avoid separation.

6
EN
•If the power cord is damaged or the hole of the socket outlet is
loose, do not use the power cord and contact an authorized
service centre.
•This appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the appliance, in such a way that a full opening of the appliance
door is restricted.
•This appliance must be grounded. In the event of malfunction or
breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current.
•This appliance is equipped with a power cord having an
equipment-grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate socket outlet that
is installed and grounded in accordance with all local codes and
ordinances.
•Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance
is properly grounded.
•Do not modify the power plug provided with the appliance. If it
does not fit the outlet, have a proper outlet installed by a qualified
electrician.

7
EN
Operation
•Do not use a sharp object like drill or pin to press or separate an
operation unit.
•Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless
specifically recommended in this Owner’s Manual. Use only
authorized factory parts.
•Use new hose or hose-set supplied with the appliance. Reusing
old hoses can cause a water leak and subsequent property
damage.
•Do not reach into the appliance if the tub or agitator is moving.
•Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
•Do not put animals, such as pets into the appliance.
•Do not leave the appliance door open. Children may hang on the
door or crawl inside the appliance, causing damage or injury.
•Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
•Do not put in, wash or dry articles that have been cleaned in,
washed in, soaked in, or spotted with combustible or explosive
substances (such as wax, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, vegetable oil, cooking oil, etc.).
Improper use can cause fire or explosion.
•In case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
•Do not push down the drawer excessively, when the appliance
drawer is open.

8
EN
Maintenance
•Securely plug the power plug in the socket outlet after completely
removing any moisture and dust.
•Disconnect the power cord before cleaning the appliance.
•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the socket
outlet.
•Do not spray water inside or outside the appliance to clean it.
Disposal
•Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.
•Remove the door before disposing of or discarding this appliance
to avoid the danger of children or small animals getting trapped
inside.

9
INSTALLATION EN
Parts
7
8
6
5
4
3
2
1
Door
Drum
Control Panel
Drawer
1
2
3
4
Water Supply Hose
Power Plug
Water Drain Hose
Leveling Feet
5
6
7
8

10
EN
Accessories
Water supply hose
(for cold water)
Connecting
supply hose
Water drain hose Water supply hose
connector
Water drain hose
connector
Anti-slip sheets
(2 EA)
Detergent
measuring
cup
Brackets (front)
(2 EA)
Brackets (back)
(2 EA)
Spanner
* Screws
Type A (37 EA)
Type B (5 EA)
Type C (11 EA)
Cable ties
(2 EA)
Band clamps
(1 EA)
Remote control
(optional)
* Type A : long sheet metal screw, Type B : short sheet metal screw, Type C : machine screw
NOTE
•Different accessories may apply to each model.
•Depending on the installation environment, you may have to purchase a separate drain hose
connector.
•In addition to the screws required for installation, extra screws have been provided.
Specifications
Power supply 220 - 240 V~, 50 Hz
Size 600 mm (W) X 700 mm (D) X 365 mm(H)
Product weight 43 kg
Permissible water pressure 0.1 - 0.8 Mpa (1.0 - 8.0 kgf / cm²)
Wash capacity 2 kg
•Appearance and specifications may change without notice to improve the quality of the product.

11
EN
Installation Place
Requirements
Location
125 cm
5 cm5 cm
60 cm
10 cm
114 cm
135 cm
123 cm
2 cm
*125 cm
0.5 cm
*125 cm: minimum space for installation
Level floor : Allowable slope under the entire
appliance is 1°.
Power outlet : Must be within 1.5 meters of
either side of the location of the appliance.
•Do not overload the outlet with more than one
appliance.
Additional Clearance : 5 cm at the sides and
10 cm behind the unit.
•Do not place or store laundry products on top
of the appliance at any time. These products
may damage the finish or controls.
WARNING
•The plug must be plugged into an appropriate
outlet that is properly installed and grounded
in accordance with all local codes and
ordinances.
Positioning
•Install the appliance on a flat hard floor.
•Make sure that air circulation around the
appliance is not impeded by carpets, rugs,
etc.
•Never try to correct any unevenness in the
floor with pieces of wood, cardboard or similar
materials under the appliance.
•If it is impossible to avoid positioning the
appliance next to a gas cooker or coal burning
stove, an insulation (85x60 cm) covered with
aluminum foil on the side facing the cooker or
stove must be inserted between the two
appliances.
•Do not install the appliance in rooms where
freezing temperatures may occur. Frozen
hoses may burst under pressure. The
reliability of the electronic control unit may be
impaired at temperatures below freezing point.
•Ensure that when the appliance is installed, it
is easily accessible for an engineer in the
event of a breakdown.
•With the appliance installed, adjust all four
feet using a transit bolt spanner to ensure the
appliance is stable, and a clearance of
approximately 5 mm is left between the top of
the appliance and the underside of any
work-top.
•If the appliance is delivered in winter and
temperatures are below freezing, place the
appliance at room temperature for a few hours
before putting it into operation.
•Do not use a drip pan as it can block the
drawer. Using the drip pan may result in
increased vibration and noise during
operation.
WARNING
•This appliance is not designed for maritime
use or for use in mobile installations such as
caravans, aircraft etc.
Electrical Connection
•Do not use an extension cord or double
adapter.
•Always unplug the appliance and turn off the
water supply after use.
•Connect the appliance to an earthed socket in
accordance with current wiring regulations.
•The appliance must be positioned so that the
plug is easily accessible.
•Repairs to the appliance must only be carried
out by qualified personnel. Repairs carried out
by inexperienced persons may cause injury or
serious malfunctioning. Contact your local
service centre.

12
EN
Stacking Mini Washer
•The error message appears on the
display, if the stacking holder is not attached
to the bottom of the Main Washer.
1Tilt and hold Main Washer.
2Assemble the bracket (front) and stacking
holder at the bottom of Main Washer.
Type 1. The bottom part of the Main
Washer is silver in color.
•First assemble the stacking holder using 2
type A screws included in the accessory
box of the Mini Washer, then each bracket
using 7 type A screws included in the
accessory box of the Mini Washer.
2
3
1
Type 2. The bottom part of the Main
Washer is white in color.
•First assemble the stacking holder using 2
type C screws included in the accessory
box of the Main Washer, then each
bracket using 4 type C screws included in
the accessory box of the Mini Washer.
2
1
Brackets (front)
Brackets (back)
NOTE
•The stacking holder and screws needed for
assembly are enclosed in the Main
Washer, which can be stacked with the
Mini Washer.
•If the Main Washer already has a stacking
holder, do not install the stacking holder
provided with the Mini Washer.
•If the brackets (front) is assembled in the
Main Washer, or there is stacking feature
on the base of Main Washer, do not install
the brackets (front) provided with the Mini
Washer.

13
EN
3Pull and save the foam block for future use.
•If the washing machine must be moved in
the future, the foam block will help prevent
damage to the washing machine during
transportation.
NOTE
•To prevent damage, do not remove the
foam block until Mini Washer is at the final
location.
4Turn the top cover about 180 degrees.
Cover the upper hole with the top cover and
install 4 type B screws to fix it in place.
5Attach the two back brackets on the rear
top of the Mini Washer by inserting 4 type A
screws in each bracket.
6Place Main Washer on top of Mini Washer.
•Make sure the 4 legs are totally locked and the holes
of Mini Washer align with the holes of Main Washer.
7Securely attach the two appliances at the
corners using screws.
•First, insert screws on each side. Then
insert screws on the front and back side.
Type 1. Brackets (front) are installed in the
Main Washer.
Tighten 2 type C screws to assemble the
stacking holder and 12 type A screws on the
other sides.
Type 2. There is stacking feature on the
base of Main Washer
Tighten 4 type A screw on the back side and 10
type C screws on the other sides.
NOTE
•It can be difficult to assemble if it is not
assembled in the proper order.
8
Turn the feet of Main Washer slightly until it is
snugged up against Mini Washer. Extend all
the legs 1/2 turn with wrench and tighten all 4
lock nuts. All lock nuts must be tightened.
NOTE
•Mini Washer will not work as a standalone
unit.
Washer leg
Washer leg
11
23
Stacking holder
1
2
Lock nut

14
EN
Connecting the Supply Hose
•Water supply pressure must be between 0.1
MPa and 0.8 MPa (1.0‒8.0 kgf/cm2).
•Do not overtighten the water supply hose.
•If the water supply pressure is more than 0.8
MPa, a decompression device should be
installed.
•Periodically check the condition of the hose
and replace the hose if necessary.
•Contact the service centre if there is no rubber
seal.
Checking the Rubber Seal on the
Supply Hose
Two rubber seals are supplied with the water
supply hoses. They are used for preventing
water leaks. Make sure the connection to taps
is sufficiently tight.
Hose connector
Rubber seal
Hose connector
Rubber seal
Connecting Hose to Water Tap
Connecting Screw-Type Hose to Tap
with Thread
Screw the hose connector onto the water
supply tap.
Connecting Screw-Type Hose to Tap
Without Thread
1Loose the four fixing screws.
Upper
connector
Rubber
seal
Fixing screw
2Remove the guide plate if the tap is too
large to fit the adapter.
Guide plate

15
EN
3Push the adapter onto the end of the tap so
that the rubber seal forms a watertight
connection. Tighten the four fixing screws.
4Push the supply hose vertically upwards so
that the rubber seal within the hose can
adhere completely to the tap and then
tighten it by screwing it to the right.
Plate
Supply
hose
Connecting One Touch Type Hose to
Tap Without Thread
1Unscrew the adapter ring plate and loose
the four fixing screws.
Ring plate
2Remove the guide plate if the tap is too
large to fit the adapter.
Guide plate
3Push the adapter onto the end of the tap so
that the rubber seal forms a watertight
connection. Tighten the four fixing screws
and the adapter ring plate.
4Pull the connector latch plate down, push
the supply hose onto the adapter, and
release the connector latch plate. Make
sure the adapter locks into place.
Latch plate
NOTE
•After connecting the supply hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, and etc.) in
the water lines. Let the water drain into a
bucket, and check the water temperature.

16
EN
Installing the Drain Hose
•The drain hose should not be placed higher
than 100 cm above the floor. Water in the
appliance may not drain or may drain slowly.
1Insert the band clamp onto the drain hose
elbow.
Band clamp
2With the hose leading up from the elbow,
insert the elbow onto the drain outlet on the
back of Mini Washer.
3Adjust the band clamp with pliers to keep
the hose securely in place and prevent
leaking.
Band clamp
Using the Drain Hose Connector
1Connect the drain hose of Main Washer
and Mini Washer to the drain connector.
2Attach each drain hose to the double drain
hose connector and tie them with the band
clamps.
3Insert the drain hose connector into the
drain pipe/hole.
Drain hose
connector
CAUTION
•Make sure the drain hose is not kinked or
pinched. This is a potential cause of drainage
problems or noise.
NOTE
•Depending on the installation environment,
you may have to purchase a separate drain
hose connector.

17
OPERATION EN
Using the Appliance
1Sort laundry and load items.
•Sort laundry by fabric type, soil level,
colour and load size as needed. Open the
door and load items into the washing
machine.
2Add cleaning products.
•Add the proper amount of detergent with
the detergent measuring cup to the
washing drum evenly.
3Closing the door and drawer.
4Turn on the washing machine.
•Press the Power button to turn on the
washing machine.
5Choose the desired washing cycle.
•Press the cycle button repeatedly until the
desired cycle is selected.
6Begin cycle.
•Press the Start/Pause button to begin the
cycle. The washing machine will agitate
briefly without water to measure the
weight of the load. If the Start/Pause
button is not pressed within 15 minutes,
the washing machine will shut off and all
settings will be lost.
7Add softener.
•When the machine chimes for about 20
seconds, add the softener and press
Start/Pause to restart the cycle.
8End of cycle.
•When the cycle is finished, a melody will
sound. Immediately remove your clothing
from the washing machine to remove
wrinkling and odors.
•After washing is complete, wipe off the
washing machine door, gasket and inside
the washing drum with a dry towel for
clean washing.

18
EN
Sorting Laundry
1Look for a care label on your clothes.
•This will tell you about the fabric content
of your garment and how it should be
washed.
•Symbols on the care labels.
Wash temperature
Normal machine wash
Permanent press
Delicate
Hand wash
Do not wash
2Sorting laundry.
•To get the best results, sort clothes into
loads that can be washed with the same
wash cycle.
•Different fabrics need to be washed at
varying temperatures and spin speeds.
•Wash two or more towels or knits
together. If washed separately, laundry
which absorbs a lot of water may not be
washed well or abnormal spin-drying may
occur due to leaning.
•Always sort dark colours from pale colours
and whites. Wash separately as dye and
lint transfer can occur causing
discolouration of white and pale garments.
If possible, do not wash heavily soiled
items with lightly soiled ones.
−Soil (Heavy, Normal, Light) :
Separate clothes according to amount of
soil.
−Colour (White, Lights, Darks):
Separate white fabrics from coloured
fabrics.
−Lint (Lint producers, Collectors):
Wash lint producers and lint collectors
separately.
3Caring before loading.
•Do not wash 'memory wire' on female
inner wear (such as a brassiere) as it may
damage other clothes or the washing
machine and create noise.
•Check all pockets to make sure that they
are empty. Items such as nails, hair clips,
matches, pens, coins and keys can
damage both your washing machine and
your clothes.
•Close zippers, hooks and strings to make
sure that these items don’t snag on other
clothes.
•Pre-treat dirt and stains by brushing a
small amount of detergent dissolved water
onto stains to help lift dirt.
•If an item of clothing has a long lace
attached to it, arrange the lace so it
cannot be tangled or put it into a washing
net.
•Remove the insides of cushions, pillows,
or sitting mats and only wash the cover.
The insides may protrude, damaging other
laundry. Plastic parts may generate
abnormal vibrations.
CAUTION
•Divide laundry in large volume for washing so
that the laundry can be submerged under
water completely. If laundry expands during
washing, it may cause damage to the laundry
and parts during washing or spin.

19
EN
Closing the Door and Drawer
1Push the washing machine door until it
clicks.
2Push the drawer completely closed.
CAUTION
•Do not let your hands get stuck between the
door and the washing machine, as this can
cause injury.
•Forcing the drawer or the door to open can
cause part damages and safety problems.
•Closing the drawer before having closed the
door completely may scratch the door glass.
•Ensure the drawer is pulled out completely to
prevent the door from contacting the front load
washing machine.
NOTE
•Door lock may fail if there is too much laundry
in the machine or if the door is not completely
closed.
•If the product is operating or the drawer lock
, indicator is displayed, the door cannot
open. To open the door, press the Start/
Pause button to stop the product, and when
drawer lock , indicator disappears, open the
door. Do not force the drawer and door open.
•If , , or a warning sign appears
on the display, close the drawer and the door
completely. After doing so, press the Start/
Pause button.
•If the drawer cannot be opened completely,
pull the drawer forward with a little force using
both hands.
•If power failure occurs during product
operation, the door cannot be opened. Provide
the power again or contact the LG service
centre.
•If the door cannot open due to high
temperature, carry out rinsing with cold water
using the Rinse+Spin programme or wait a
while before opening the door.

20
EN
Adding Softeners
Adding Fabric Softener
CASE 1. When the machine chimes:
1Press Start/Pause to pause the cycle.
•It can be paused by pressing the Start/
Pause button of the Mini Washer or by
using the remote control.
2Slide open the drawer, open the door, and
add the liquid fabric softener.
3Close the door, slide the drawer closed, and
press Start/Pause to restart the cycle.
NOTE
•To disable or enable the fabric softener alert,
press and hold the Extra Rinse button for
three seconds.
•The fabric softener can be added within 30
seconds after the signal sounded.
CASE 2. If you miss the softener add point:
1Press the Power button to interrupt the
cycle.
2Slide open the drawer, open the door, and
add the liquid fabric softener.
3Close the door, Slide the drawer, and select
the Rinse+Spin programme.
4Press the Start/Pause to restart the cycle.
NOTE
•Do not pour fabric softener directly on the
clothes.
•The softener can also be diluted with water
and added directly into the drum. Do not pour
undiluted softener directly onto clothing
because it may stain fabrics.
Adding Water Softener
A water softener, such as anti-limescale can be
used to cut down on the use of detergent in
areas with high water hardness level.
•Dispense according to the amount specified
on the packaging. First add detergent and
then the water softener.
CAUTION
•Do not directly put bleach to the laundry. This
may cause partial discoloration and severe
damage to the laundry.
•Do not use chlorine bleach or acidic cleaner
when washing the laundry, as it can cause
damage to clothes such as discoloration and
decoloration of laundry.