LG WD13020D1 User manual

Washing Machine
OWNER'S MANUAL
WD13020D/WD13020D1
WD12020D
Thank you for buying a
LG Fully Au oma ic Washing machine.
Please read your owner's manual carefully, i provides
ins ruc ions on safe ins alla ion, use and main enance.
Re ain i for fu ure reference.
Record he model and serial numbers of your washing
machine.

2
roduct Features
P
ontents
C
Warnings....................................................................................3
Specifica ions.............................................................................4
Ins alla ion..................................................................................5
Care before washing................................................................10
Adding de ergen .....................................................................11
Func ion ...................................................................................13
How o use washer ..................................................................14
Main enance ............................................................................21
Troubleshoo ing guide .............................................................25
Terms of Warran y ...................................................................28
추가선택, 예약,
Protection against creases
Wi h he al erna e ro a ion of he drum, creased garmen s are
minimized.
Built-in Heater
In ernal hea er au oma ically hea s he wa er o he bes
empera ure on selec ed cycles.
More economical by Intelligent Wash System
In elligen Wash Sys em de ec s he amoun of load, and hen
de ermines he op imum wa er level and washing ime o minimize
energy and wa er consump ion.
Child Lock
The Child lock preven s children from pressing any bu on o
change he se ings during opera ion. The child lock can only be
ac iva ed af er he cycle has s ar ed.
Low noise speed control system
By sensing he amoun of load and balance, i dis ribu es he load
o minimize he spinning noise level.
Direct Drive System
The advanced Brushless DC mo or direc ly drives he drum wi hou
a bel and pulley.

3
arnings
W
For your sa ety, the in ormation in this manual must be ollowed to minimize
the risk o ire or explosion, electric shock, or to prevent property damage,
personal injury, or loss o li e.
!
READ ALL INSTRUCTIONS AND EXPLANATION OF THE INSTALLATION BEFORE USE
WARNING!
❊ Do not push on the door when it is open as it could cause the unit to
topple over or damage to the door itsel .
• Before ins alla ion, check for ex erior damages. If i
has, do no ins all.
• Do no ins all or s ore he washer where i will
be exposed o he wea her.
• Do no amper wi h con rols. Do no ins all he washer
in any mobile applica ion.
• Do no repair or replace any par of he washer
or a emp any servicing unless specifically
recommended in he user-main enance ins ruc ions or
published user-repair ins ruc ions ha you unders and
and have he skills o carry ou .
• Keep he area undernea h and around your appliances
free of combus ible ma erials such as lin , paper, rags,
chemicals, e c.
• Close supervision is necessary if his appliance is used
by or near children. Do no allow children o play on,
wi h, or inside his or any o her appliance.
• Keep small animals away from he appliance.
• Do no leave he washer door open.
An open door could en ice children o hang on he door
or crawl inside he washer.
• Never reach in o washer while i is moving. Wai un il
he drum has comple ely s opped.
• The laundry process can reduce he flame re ardan of
fabrics.
• To avoid such a resul , carefully follow he garmen
manufac urer’s wash and care ins ruc ions.
• Do no wash or dry ar icles ha have been cleaned in,
washed in, soaked in, or spo ed wi h combus ible or
explosive subs ances (such as wax, oil, pain ,
gasoline, degreasers, dry-cleaning solven s, kerosene,
e c.) which may igni e or explode. Oil may remain in
he ub af er a whole cycle resul ing in fire during
drying where an in ernal dryer is fi ed o he model.
So, do no load such con amina ed clo hes.
• Do no slam he washer door closed or ry o force he
door open when locked. This could resul in damage o
he washer.
• When he machine runs a high empera ures he fron
door may be very ho . Don’ ouch i .
• To minimize he possibili y of elec ric shock, unplug
his appliance from he power supply or disconnec he
washer a he household dis ribu ion panel by
removing he fuse or swi ching off he circui breaker
before a emp ing any main enance or cleaning.
• When unplugging power cord, do no pull ou by
grasping he cord. O herwise, he power cord may be
damaged.
• Never a emp o opera e his appliance if i is damaged,
malfunc ioning, par ially disassembled, or has missing or
broken par s, including a damaged cord or plug.
• Before discarding an old machine unplug i . Render he
plug useless. Cu off he cable direc ly behind he
appliance o preven misuse.
• If he machine is submersed or subjec ed o wa er
spray, always call for a Service echnician as here will
be a risk of elec ric shock and a fire hazard.
• Do no ins all on an eleva ed pla form of any kind.
GROUNDING INSTRUCTIONS
This appliance mus be grounded. In he even of malfunc ion or breakdown, grounding will reduce he risk of
elec ric shock by providing a pa h of leas resis ance for elec ric curren . This appliance is equipped wi h a cord
having an equipmen -grounding conduc or and grounding plug. The plug mus be plugged in o an appropria e
ou le ha is properly ins alled and grounded in accordance wi h all local codes and ordinance.
• Do no use an adap er or o herwise defea he grounding plug.
• If you don’ have he proper ou le , consul an elec rician.
IMPORTANT SAFETY INSTRUCTIONS
WARNING :To reduce he risk of fire, elec ric shock, or injury o persons when using he washer,
follow basic precau ions, including he following:
SAVE THESE INSTRUCTIONS
WARNING :Improper connec ion of he equipmen -grounding conduc or can resul in risk of elec ric shock.
Check wi h a qualified elec rician or serviceman if you are in doub as o whe her he appliance is properly
grounded. Do no modify he plug provided wi h he appliance - if i does no fi he ou le , have a proper ou le
ins alled by a qualified elec rician.

4
pecifications
S
Spanner
Inle hose(2EA)
■ Accessories
■Name : Fron loading washing machine
■Power supply : 220-240V~,50Hz
■Size : 600mm(W) 550mm(D) 850mm(H)
■Weigh /Max.Wa : 61kg / 2100W
■Wash capaci y : Refer o he Ra ing Label
■Wa er consump ion : 64
■Permissible wa er pressure : 100-800kPa (1-8 bar)
■Spin speed :
No Spin/400/800/1300 [WD13020D/WD13020D1]
No Spin/400/800/1200 [WD12020D]
■The ex ernal ho wa er supply MUST NOT exceed 65°C
■ Permissible cold wa er empera ure : 4-25°C
■ No fur her backflow pro ec ion required for connec ion o he wa er supply.
❋The appearance and specifica ions may be varied wi hou no ice o
improve he uni s quali y.
❋Specifica ions subjec o change by manufac urer.

5
nstallation
I
1. To preven in ernal damage during
ranspor , he special 4 bol s are locked.
Before opera ing he washer, remove
he bol s along wi h he rubber bungs.
• If hey are no removed, i may cause
heavy vibra ion, noise, malfunc ion and
severe damage.
3. Take ou he 4 bol s along wi h he
rubber bungs by sligh ly wis ing he
bung. Keep he 4 bol s and he spanner
for fu ure use.
• Whenever he appliance is ranspor ed,
he ransi bol s mus be refi ed.
The appliance is fi ed wi h ransi bol s o preven in ernal damage during ranspor .
• Packing and all transit bolts must be removed before
using the washer.
When unpacking the base, be sure to remove the
additional packing support in the middle
of the base packing.
2. Unscrew he 4 bol s wi h
he spanner supplied.
4. Close he holes wi h he caps supplied.
 Transit bolts
Install or store where it will not be ex osed to tem eratures below freezing or ex osed to the weather.
Pro erly ground washer to conform with all governing codes and ordinances.
The base o ening must not be obstructed by car eting when the washing machine is installed on a
car eted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other vermin,
ay articular attention to kee ing the a liance and its surroundings in clean condition at all times.
Any damage which may be cause by cockroaches or other vermin will not be covered by the
manufacturers warranty.
 Removing transit bolts
Washer
Base Packing

6
nstallation
I
 Installation place requirements
 Positioning
Ins all he washer on a fla hard floor. Timber base and suspended ype floors can cause
excessive vibra ion and noise.
Make sure ha air circula ion around he washer is no impeded by carpe s,rug e c.
• Never ry o correc any unevenness in he floor wi h pieces of wood, cardboard or similar
ma erials under he washer.
• If i is impossible o avoid posi ioning he washer nex o a gas cooker or coal burning s ove,an
insula ing panel(85x60cm) covered wi h aluminum foil on he side facing he cooker or
s ove,mus be inser ed be ween he wo appliance.
• The washer mus no be ins alled in rooms where he empera ure can drop below 0°C.
• Please ensure ha when he washer is ins alled, i is easily accessible for he service echnician
in he even of a breakdown.
• Wi h he washer ins alled adjus all four fee using he ransi bol spanner provided ensuring he
appliance is s able, and a clearance of approxima ely 20mm is lef be ween he op of he
washer and he underside of he work- op.
• Do no ins all or opera e he washer in a concealed enclosure or cupboard.
• Smoo h iled surfaces or mosaic floor iles can cause he machine o vibra e and move from i
adjus ed posi ion. If such a problem exis s, Fi ing a self adhesive an i slip pad under each foo
can help reduce his. These ype of pads can be sourced from a hardware s ore.
Level loor :
Allowable slope under en ire washer is 1˚
Power outlet :
Mus be wi hin 1.5 me ers of ei her side of loca ion of
washer. Do no overload he ou le wi h more han one
appliance.
Additional Clearance :
Allow 10cm of clearance a he rear of he machine and
2cm a each side.
Do no place or s ore laundry produc s on op of washer
a any ime.
Do no use pre wash s ain remonal chemicals on or near
he machine as hey can damage he machines cabine
and con rol panel finish.
Do no ins all he washer on an eleva ed pla form or
s and.

7
nstallation
I
Ho wa er ap
Cold Ho
Cold
wa er
ap
Water supply pressure must be between 100kPa and 100-800kpa (1-8 bar)
Don’t strip or crossthread when connecting nlet hose to the valve.
f the water supply pressure is more than 800kPa, a pressure reducing
device device should be installed.
• Two rubber seals are supplied wi h he wa er inle hoses. They are
used for preven ing wa er leaks.
• Make sure he connec ion o aps is igh enough. Hand igh en only.
Never use a leverage ool o igh en he hoses. A owel or clo h can
be used o secure a firm grip on he hose ends.
• Periodically check he condi ion of he hose and replace he hose if
necessary.
• Make sure ha here is no kink on he hose and ha i is no crushed.
■ Washing Machine is to be connected to the water mains using new hose-sets and old hose-sets should
not be used.
■ Connecting water supply hose
1. Do no use an ex ension cord or double adap er.
2. If he supply cord is damaged, i mus be replaced by he manufac urer or i s service agen s in order o avoid a hazard.
3. Always unplug he machine and urn off he wa er supply af er use.
4. Connec he machine o an ear hed socke in accordance wi h curren wiring regula ions.
5. The appliance mus be posi ioned so ha he plug is easily accessible.
• Repairs o he washing machine mus only be carried ou by qualified personnel. Repairs carried ou by inexperienced
persons may cause injury or serious malfunc ioning. Con ac your local service cen er
• Do no ins all your washing machine in rooms where empera ure below freezing may occur. Frozen hoses may burs
under pressure. The reliabili y of he elec ronic con rol uni may be impaired a empera ures below freezing poin .
• If he appliance is delivered in he win er mon hs and empera ures are below freezing : Place he washing machine a
room empera ure for a few hours before pu ing i in o opera ion.
■ Electrical connection
CAUTION concerning the Power Cord
Mos appliances recommend hey be placed upon a dedica ed circui ; ha is, a single ou le circui which powers only
ha appliance and has no addi ional ou le s or branch circui s. Check he specifica ion page of his owner's manual o
be cer ain.
Do no overload wall ou le s. Overloaded wall ou le s, loose or damaged wall ou le s, ex ension cords, frayed power
cords, or damaged or cracked wire insula ion are dangerous. Any of hese condi ions could resul in elec ric shock or
fire. Periodically examine he cord of your appliance, and if i s appearance indica es damage or de eriora ion, unplug i ,
discon inue use of he appliance, and have he cord replaced wi h an exac replacemen par by an au horized servicer.
Pro ec he power cord from physical or mechanical abuse, such as being wis ed, kinked, pinched, closed in a door, or
walked upon. Pay par icular a en ion o plugs, wall ou le s, and he poin where he cord exi s he appliance.
CAUTION
If his appliance is supplied from a cord ex ension se or elec rical por able ou le device, he cord ex ension se or
elec rical por able ou le device mus be posi ioned so ha i is no subjec o splashing or ingress of mois ure.
CAUTION
NOTE
After completing connection, if water leaks from the hose, repeat the same steps.
Use the most conventional type of tap for water supply.
This appliance is no in ended for use by persons (including children) wi h reduced physical, sensory or men al
capabili ies, or lack of experience and knowledge, unless hey have been given supervision or ins ruc ion concerning
use of he appliance by a person responsible for heir safe y.
This appliance is no in ended or designed for use o her han a domes ic applica ion.
CAUTION

8
nstallation
I
This equipmen is no designed for mari ime use or for use in mobile ins alla ions such as
caravans, aircraf e c.
Turn off he supply ap if he machine is o be lef for any leng h of ime (e.g. holiday),
especially if here is no floor drain(gully) in he immedia e vicini y.
When disposing of he appliance, cu off he mains cable, and des roy he plug Disable he
door lock o preven young children being rapped inside.
Packaging ma erial (e.g. Films, S yrofoam) can be dangerous for children. There is a risk of
suffoca ion !
Keep all packaging well away from children
 Installation of drain hose
• The drain hose should no be placed higher
han 100 cm above he floor.
• Proper securing of he drain hose will pro ec
he floor from damage due o wa er leakage.
• When he drain hose is oo long, do no force
i back in o he washer. This will cause
abnormal noise, in ernal damage and a wa er
leak.
• When ins alling he drain hose o a sink.
secure i igh ly wi h a s ring.
• Proper securing of he drain hose will pro ec
he floor from damage due o wa er leakage.
abou 100 cm
abou 100 cm
abou 145 cm
abou 145 cm
abou 105 cm
abou 105 cm
Laundry ub
Hose
Re ainer
Tie
s rap
max. 100 cm
max. 100 cm
max. 100 cm
max. 100 cm

9
nstallation
I
 Level adjustment
Concrete loors
Wooden loors (Suspended loors)
1. Adjus ing he washing machine level properly preven s excessive
noise and vibra ion.
Ins all he appliance on a solid and level floor surface, preferably in a
corner of he room.
2. If he floor is uneven, adjus he adjus able fee as required. (do no
inser pieces of wood e c. under he fee )
Make sure ha all four fee are s able and res ing on he floor and
hen check ha he appliance is perfec ly level. (use a spiri level)
※※
After the washer is level, tighten the lock nuts up towards of the base of
the washer. All lock nuts must be tightened.
❊ Diagonal Check
When pushing down the edges of the washing machine top plate diagonally, the machine
should not move up and down at all. (Please, check both of two directions
If machine rocks when pushing the machine top plate diagonally, adjust the feet again.
• The ins alla ion surface mus be clean, dry and level.
• Ins all washer on a fla hard floor.
Tile loors (Slippery loors)
• Posi ion each foo on he Tread Ma e and level he machine o sui . (Cu Tread Ma e in o
70x70 mm sec ions and s ick he pieces on o he dry ile where machine is o be placed.)
※※
Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.
• Wooden floors are par icularly suscep ible o vibra ion.
• To reduce vibra ion we recommend you place rubber cups under each foo ,
a leas 15mm hick under he washer, secured o a leas 2 floor beams wi h
screws were possible.
• If possible ins all he washer in one of he corners of he room, where he floor is
more s able.
※※
Insert the rubber cups to reduce vibration.
※※
You can obtain the rubber cups (p/no.4620ER4002B) from the LG spares dept.
Important!
• Proper placemen and levelling of he washer ensure long,regular and reliable opera ion.
• The washer mus be absolu ely horizon al and s and firmly in posi ion.
• I mus no “Seesaw” across corners under load.
• The ins alla ion surface mus be clean, free from floor wax and o her lubrican coa ings.
• Do no le he fee of he washer ge we . If fee of he washer ge we , slipping may occur.
NOTE
Timber or suspended type flooring may contribute to
excessive vibration and unblance errors.
NOTE
It is recommended that this machine is not placed on an
elevated surface. Such an installation can cause the machine
to fall and cause serious damage and injury.
Adjus able fee Adjus able fee
Rubber Cup

10
are before washing
C
1. Care Labels
Look for a care label on your clo hes. This will ell you abou he fabric con en of your garmen and
how i should be washed.
2. Sorting
To ge he bes resul s, Sor clo hes in o loads ha can be washed wi h he same wash cycle.
Wa er empera ure and spin speed and differen fabrics need o be washed in differen ways.
Always sor dark colors from pale colors and whi es. Wash separa ely as dye and lin ransfer can
occur causing discolora ion of whi e e c. If possible, do no wash heavily soiled i ems wi h ligh ly
soiled one.
Soil (Heavy, Normal, Ligh ) Separa e clo hes according o amoun of soil.
Color (Whi e, Ligh s, Darks) Separa e whi e fabrics from colored fabrics.
Lin (Lin producers, Collec ors) Wash lin producers and lin collec ors
separa ely.
3. Caring before loading
 Caring before washing
 Preparations for the first wash
 Combine large and small items in a load. Load large items first. Large items should not be more than half
the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add at least two similar items.
• Check all pocke s o make sure ha hey
are emp y. I ems such as nails, hair clip,
ma ches, pens, coins and keys can damage
bo h your washer and your clo hes.
• Close zippers, hooks and s rings o make sure
ha hese i ems don’ snag on o her clo hes.
• Pre rea dir and s ains by brushing a li le
de ergen dissolved in wa er on o s ains like
collars and cuffs o help shif dir .
Selec a cycle (COTTON 60°C, add a half load of de ergen ) allow he uni o wash
wi hou clo hing. This will remove residues and wa er from he drum ha may have been lef
during manufac uring.
• Check he folds of he flexible grey door gaske
and remove any small ar icles,if any.
• Check inside of he drum and remove any lef
i ems in i from he previous wash.
• Remove any clo hing or i ems on he flexible
gaske o preven clo hing and he gaske from
being damaged.