ligado NETWORKS MSAT User manual

Mobile Satellite Radio User Guide

COPYRIGHT ©2021 LIGADO NETWORKS
All rights reserved. This publication and its contents are proprietary to Ligado
Networks. No part of this publication may be reproduced in any form or by any
means without the express written permission of Ligado Networks, 10802 Parkridge
Boulevard, Reston, VA 20191-4334
Ligado Networks, has made every effort to ensure the correctness and completeness
of the material in this document. Ligado Networks shall not be liable for errors
contained herein. The information in this document is subject to change without
notice. Ligado Networks makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and fitness for
a particular purpose.
TRADEMARKS
All trademarks, marks, names, or product names referenced in this publication are
the property of their respective owners, and Ligado Networks neither endorses
nor otherwise sponsors any such products or services referred to herein, which are
for informational purposes only. “Ligado Networks,” “MSATe” and the “Ligado
Networks” and “MSATe” logos are the registered trademarks of Ligado Networks.
MCN: 3004073-0002 Rev A
Safety Information
For your safety and protection, read this entire user manual before
you attempt to use the MSATe Radio. In particular, read this safety
section carefully. Keep this safety information where you can refer to it
if necessary.
Warning Symbols Used in this Manual
Warning
Potential Radio Frequency (RF) hazard. Where you see this alert
symbol and WARNING heading, strictly follow the warning
instructions to avoid injury to eyes or other personal injury.
Warning
Where you see this alert symbol and WARNING heading,
strictly follow the warning instructions to avoid personal injury.
Danger
Electric shock hazard: Where you see this alert symbol and
DANGER heading, strictly follow the warning instructions to
avoid electric shock, injury or death.
Warnings for MSATe Radio
Safety Information
The MSATe Mobile Satellite Radio is a radio transmitter and
receiver. When turned on and operating, the MSATe antenna
transmits and receives radio frequencies to and from a satellite
orbiting the earth.
Installed and used properly the MSATe Radio complies with
the following safety standard: IEC 62368-1:2019, Standard
For Audio/Video, Information and Communication Technology
Equipment. The MSATe radio may be operated safely if no one
is within one (1) meter of the satellite antenna’s transmission
path. The antenna should be installed and operated to ensure
that passersby and passengers of vehicles with vehicle-
mounted antennas will not be closer than the safe distance.
There is a label on the antenna that notifies people of the safe
distance. Please be sure that the label on the antenna remains
visible and attached. If detached, replace immediately.
Use of the MSATe Radio in a manner that is inconsistent with
the safety guidelines stated in this manual may result in physical
harm or other harm to your health.

LIGADO NETWORKS MSATeUSER GUIDE
Do Not Stand in Front of the Antenna
This device emits radio frequency energy when in the transmit
mode. To avoid injury, do not place head or other body parts
in front of the satellite antenna when system is operational.
Maintain a distance of one (1) meter (39.37 inches) away from
the front of the MSATe antenna.
Other Electronic Danger Warning
To reduce the risk of fire or electric shock, do not submerse
this product in water. Do not expose this product to rain or
moisture unless it is specifically intended for outside use.
Fuse Replacement
Replace fuses with the same type and rating for protection
against risk of fire.
Blast/RF Warning
Do not operate the MSATe Radio in areas where explosives
are in use as the RF energy may cause hazardous conditions.
Do not operate the MSATe Radio where two-way radios are
prohibited. Turn the MSATe Radio off while at a petrol filling
station or near fuels or chemicals.
Installation Warning
This product is to be installed by Authorized Service Centers.
WARNING: Avoid exposure to microwave radiation. Keep a safe
distance of minimum one (1) meter (39.37 inches) to the side
and above the antenna. Always power the MSATe down prior to
disconnecting or connecting the antenna.
The MSATe Transceiver Unit (TU) requires air cooling. Do
not cover the TU or otherwise impede the flow of air across
the unit.
Qualified Service Warning
Do not disassemble this product as there are no serviceable
parts inside. This product should be serviced by an authorized
Service Center when service or repair work is required. Personal
injury may result if the transceiver unit or antenna unit is
opened when power is applied.
Accessories Warning
Use of non-approved accessories can result in loss of
performance, damage to the MSATe Radio, fire, electric shock
or injury.
Connecting Devices Warning
Never connect incompatible products. When connecting
the MSATe Radio to any other device, read the device’s User
Manual for detailed safety instructions.
Medical Device Warning
Various types of medical devices, including pacemakers,
implantable defibrillators, and other implanted devices, may
be subject to interference from electromagnetic fields emitted
by this device. Consult with your physician and medical device
manufacturer for information specific to your medical device. If
you suspect interference, stop using this device.
Lightning Protection Warning
In fixed-site installations, ensure that ground straps and
lightning arresters are correctly installed in accordance with
approved National Electrical Code standards.

LIGADO NETWORKS MSATeUSER GUIDE
FCC Compliance
This equipment has been tested and is compliant with the limits for
a class B digital device, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful
interference to radio communication equipment. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and the receiver.
3. Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
ISED Canada Compliance
Innovation, Science and Economic Development Canada CAN ICES-3 (B)/
NMB-3(B)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de classe B est conforme à la norme canadienne
ICES-003.
This device contains license-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s license
exempt RSS(s).
Operation is subject to the following two conditions:
• This device may not cause interference.
• This device must accept any interference, including interference that
may cause undesired operation of the device.
Ce dispositif contient les émetteurs/récepteurs autoriser-exempts qui
sont conformes au permis RSS exempt du Canada d’innovation, de la
Science et de développement économique.
L’opération est sujette aux deux conditions suivantes:
• Ce dispositif peut ne pas causer l’interférence.
• Ce dispositif doit accepter n’importe quelle interférence, y compris
l’interférence qui peut causer le fonctionnement peu désiré du
dispositif.
RADIATION EXPOSURE
This equipment complies with ISED radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed and
operated with greater than 20cm between the radiator and your body.
DÉCLARATION D’EXPOSITION AUX RADIATIONS:
Cet équipement est conforme aux limites d’exposition aux rayonnements
ISED établies pour un environnement non contrôlé. Cet équipement doit
être installé et utilisé à plus de 20 cm entre le radiateur et votre corps.

LIGADO NETWORKS MSATeUSER GUIDE
SAFETY INFORMATION I
Warning Symbols Used in this Manual i
Warnings for the MSATe Radio i
FCC Compliance iv
ISED Canada Compliance v
CONTENTS VI
INTRODUCTION 1
MSATe Mobile Satellite Radio 1
MSAT Push-To-Talk (PTT) Dispatch Radio Service 1
MSAT Telephony Voice 1
MSAT Tracking 1
COMPONENTS 2
RADIO OVERVIEW 4
Transceiver Unit 5
Handset 5
Antennas 5
USER INTERFACE (UI) OVERVIEW 6
Display 8
Indicator Definitions 8
Controls 10
Buttons 10
Physical Keys 10
Soft Keys 11
Alphanumeric Keyboard Mapping 13
Character Entry 13
Modes 14
Mode Selection 14
Voice Mode Configuration 14
System Settings 14
Displaying Your Phone Number 14
Making and Receiving Calls 15
Phonebook 16
GPS Position Reporting 16
Error Messages 16
Dispatch Radio Mode (Push-To-Talk) 17
Making a Push-To-Talk (PTT) Call 17
GPS Position Reporting 18
Contents
Dial-Up Data Mode 19
Serial Port Mode Selection 20
Setting and Viewing Data Phone Number 20
Local DTE Data Rate 20
Serial Port (RS-232) 21
Making and Receiving Data Calls 21
GPS Position Reports 22
Error Messages 22
AT Command Reference 23
USER INTERFACE (UI) FUNCTIONS 26
One-Touch Key Functions 27
Lock/Unlock Talkgroup 27
PTT Operation 27
Audio Indicators 28
Main Menu 29
Handset Lock and Unlock 29
GPS Menu 30
GPS On/Off 30
Save Position 31
Stored Positions 31
Admin Menu 32
Volume 32
DR (Dispatch Radio) Admin 33
Label TG 33
P1 (Priority 1) Setup 33
X-Over 34
Backlight 35
Software Version 35
Serial Port 35
ESN/PSN 36
System Menu 36
Password 36
Lock Code 37
Beam Signal OFF/ON 37
TECHNICAL SPECIFICATIONS 39
ERROR MESSAGES 40
GLOSSARY 43

1LIGADO NETWORKS MSATeUSER GUIDE
MSATe Mobile Satellite Radio
The MSATe Mobile Satellite Radio is a powerful communications tool that
works where you do. Designed for use on the Ligado MSAT Network,
the MSATe supports continent wide Push-to-Talk (PTT), Voice and Data
communications. In addition, the MSATe offers GPS capability and flexible
interconnectivity to a variety of third-party Interoperability Devices,
extending the reach of traditional Land Mobile Radio technology.
MSAT Push-To-Talk (PTT) Dispatch Radio Service
MSAT PTT Dispatch Radio is a real-time, voice-based service that
provides point-to-multipoint and point-to-point communication at the
push of a button, simply, quickly and reliably. The service is a cost-
effective alternative to installing, maintaining, and relocating land-based
two-way radio communication systems.
MSAT Telephony Voice
MSAT Telephony Voice service makes sending and receiving voice calls as
easy as using any regular phone. Each MSATe has a local 10-digit number
and can dial normally to reach any phone anywhere in the world. The
MSATe is Government Emergency Telecommunications Service (GETS)
compatible.
MSAT Tracking
MSAT Tracking enables the transmission of MSATe GPS coordinates
whenever a user pushes the radio’s PTT button, and at one-minute
intervals during a telephone or data call. In addition, a dispatcher or fleet
manager can poll a subscribing MSATe radio for location information
anytime the unit is powered on.
Introduction
Powered by the SkyTerra 1 satellite, the Ligado MSAT
services cover North and Central America, Northern South
America, the Caribbean, Hawaii, and coastal waters.

3
Components
Standard MSATe Mobile Satellite Radio Packages:
MSATe
LAND MOBILE
MSATe
MARITIME
MSATe
FIXED
• HUGHES 2110 TU
with Mounting
Bracket
• Peiker HA40
Handset
• SpaceCom LS22X
Series Land Mobile
Antenna
• Antenna Cable
(6m/20ft)
• Power Cable
• HUGHES 2110 TU
with Mounting
Bracket
• Peiker HA40
Handset
• SpaceCom LS32X
Series Maritime
Antenna
• Antenna Cable
(18.3m/60ft)
• Power Cable
• HUGHES 2110 TU
with Mounting
Bracket
• Peiker HA40
Handset
• SpaceCom LS22X
Series Land Mobile
Antenna
• Antenna Cable
(45.7m/150ft)
• Power Cable
• Pole Mounting Kit
OPTIONAL
ACCESSORIES:
OPTIONAL
ACCESSORIES:
OPTIONAL
ACCESSORIES:
• Magnetic Mounting
Kit
or
• Pole Mounting Kit
• Pole Mounting Kit • Magnetic Mounting
Kit

5
Radio
Overview
LAND MOBILE &
FIXED ANTENNA
MARITIME ANTENNA
Transceiver UnitHandset
HANDSET
TU FRONT PANEL TU BACK PANEL
MOUNTING BRACKET POWER CABLE
Antennas

7
User Interface
(UI) Overview
PI KEY
SPEAKER
PTT KEY
SOFT KEY 1
SEND
MIC
DISPL AY
SOFT KEY 2
POWER ON/OFF
& END
HEADSET PORT

8 9LIGADO NETWORKS MSATeUSER GUIDE
Display
The display area contains, at any given time, one or more of the following
information sets:
• Latitude/longitude of current location
• Dispatch Radio talkgroup assignment
• Menus for invoking various actions and functions
• Status messages
• Function success, error, or correctional messages
• “Soft” keys to support various functions
The display switches to “night-mode” automatically in low light
conditions.
More detailed information about the display contents and functionality is
detailed in the MMI functions chapter.
Indicator Definitions
ICONS
Headset Icon This indicator signifies that a headset
is connected to the handset and
recognized by the device (Note:
headset connection is a standard
3.5mm jack, compatible with most
standard headsets)
Talkgroup
Lock Icon
This icon appears on the handset
display when the talkgroup lock
feature is enabled
POWER UP/DOWN INDICATORS
• MSATe Logo
On power up, the MSATe logo appears for a few seconds.
• SEARCHING…
The handset will display SEARCHING while it is attempting to log on to
the network. Once the radio logs on, SEARCHING will disappear, and the
default service display screen is displayed on the handset. If service is
lost, SEARCHING will be displayed until service is restored.
DISPATCH MODE OPERATION INDICATORS
• Tag Position (i.e. 01:XXXXXXX )
Once a talkgroup is successfully downloaded, an associated two-digit
tag number is assigned by the network and appears on the display
screen. A radio can have up to 16 tag positions (including tag 00 for
private mode operation).
• BX SXX
This indicator specifies the beam to which the radio has logged-on, as
well as the radio received signal strength (i.e. B1 S99). Beam mapping is
as follows:
Beam 0 EAST
Beam 1 EAST C
Beam 2 WEST C
Beam 3 WEST
Beam 4 SOUTH
Beam 5 A/H
Signal strength ranges from 0 (no signal) through 99.
• No TG
This indicator appears in the event that a talkgroup has not yet been
downloaded to the radio.
• TG Update
This indicator appears when a talkgroup has been successfully
downloaded to the radio, reconfigured or deleted from the radio over
the air. Talkgroups download quickly when the radio is powered on. If
the configuration of talkgroups is changed at the network while the radio
is off, the talkgroup information will be downloaded via the signaling
channel when a call is made or a manual beam cross-over is initiated.
• DR
This indicator appears when the radio is in idle state in
Dispatch Radio mode.