Lincat PHEH01 User guide

IS707 ECN 4277 1
Installation, Operating and Servicing
Instructions
Phoenix Twin Zone Induction Hob
PHEH01
Please make a note of your product details for
future use:
Date Purchased:_________________________
Model Number:__________________________
Serial Number:__________________________
Dealer:_________________________________
_______________________________________

IS707 ECN 4277 2
CONTENTS
Important Information
2
Warnings and Precautions
3
Technical Data
3
Checklist of Enclosures
4
Installation and Commissioning
4-5
Operating Instructions
5-9
Cleaning
10
Servicing, Maintenance and Component Replacement
11
Fault Finding
12
Spare Parts List
12
Service Information and Guarantee
13
IMPORTANT INFORMATION
Read these instructions carefully before using this product, paying particular
attention to all sections that carry warning symbols, caution symbols and notices.
Ensure that these are understood at all times.
WARNING!
This symbol is used whenever there is a risk of personal injury.
CAUTION!
This symbol is used whenever there is a risk of damaging your Lincat product.
NOTE:
This symbol is used to provide additional information, hints and tips.
KEEP THIS MANUAL FOR FUTURE REFERENCE

IS707 ECN 4277 3
WARNINGS AND PRECAUTIONS
This appliance must be installed, commissioned and serviced by a qualified person
in accordance with national and local regulations in force in the country of
installation.
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualified person.
Ensure that the plug/socket is accessible at all times.
Strip plastic coating and clean the appliance before use.
During operation parts may become hot - avoid accidental contact.
Disconnect this appliance before servicing, maintenance or cleaning.
If the ceramic glass surface is cracked, immediately disconnect the appliance
from the supply.
Caution symbol: Non-ionising electromagnetic radiation (magnetic field)
Warning symbol: Dangerous voltage (live parts at a working voltage exceeding
250v)
The ceramic glass is very strong but do not slam pans down onto it and be careful
not to scrape pans along the surface.
TECHNICAL DATA
PHEH01
Width (mm)
350
Depth (mm)
705
Hob height (mm)
146
Cooking area w x d (mm)
600 x 340
Hob
2 zones
Hob rating per zone (kW)
1.85, boost 3.0
Hob rating per pair zones (kW)
3.7
Total electrical power rating (kW)
3.7
Electrical supply 1 Supply
1N +E 230V 50-60Hz
Current Rating (Amps)
16
Net weight (kg)
12
Packed weight (kg)
15
Shipping volume (m3 )
IPX Protection
IPX4

IS707 ECN 4277 4
CHECK LIST OF ENCLOSURES
Warranty card
Instructions manual
INSTALLATION AND COMMISSIONING
This appliance must be earthed.
If replacing the plug connect the terminals as follows:
Green and Yellow wire Earth E
Blue wire Neutral N
Brown wire Live L
Supply cords shall be oil resistant, sheathed flexible cable not lighter than ordinary
polychloroprene or equivalent elastomer sheathed cord (code 60245 IEC 57)
Install this appliance on a level surface ensuring all vents are unobstructed. Anyny
adjacent partitions, walls or furniture must be of non-combustible material. To avoid
heat damage to the induction module do not place this appliance next to hot
appliances such as ranges and griddles without following the minimum distances
stated. A 100mm B 1000mm –see Fig 1. Any heat damage through not following
the siting instructions will void the warranty of this appliance.
Fig 1

IS707 ECN 4277 5
Do not block or restrict the inlet filters on the appliance. Restricted airflow will result
in reduced performance.
Keep means of electrical isolation accessible at all times.
A circuit breaker of type C, of suitable rating should be fitted.
Install the appliance on a level surface ensuring all vents are unobstructed. Any
adjacent partitions, walls or furniture must be of non-combustible material. To avoid
heat damage to the induction module do not place this appliance next to hot
appliances sucj as ranges and griddles without following
Power Ratings
Model
kW
Amps
Supply
PHEH01
3.7
16.0
1N~+E 230V 50-60Hz
Heat input rear zone, normal
1.85
8.0
Heat input rear zone, boost
3.0
13.0
Heat input front zone, normal
1.85
8.0
Heat input front zone, boost
3.0
13.0
Max total heat input cannot exceed 3.7kW
OPERATING INSTRUCTIONS
Only qualified or trained personnel should use this appliance.
The green neon indicates power to the unit.
Do not block or restrict the inlet filers or vents on the appliance. Restricted airflow
will result in reduced performance.
Do not place metal objects, aluminium foil and plastic vessels on the ceramic
surface, and do not use the surface for storage.
Rings, watches and similar objects could get hot when in close proximity to the hob
surface.
Only use pans of the size and type recommended in the info given below.
Users with heart pacemakers should consult with the manufacturer of the
pacemaker or their doctor.
Induction cooking and pan selection
With induction cooking, heat is produced directly in the base of the pan. The
system comprises a ceramic glass hob surface with an induction coil beneath,
which generates an alternating magnetic field. When a pan with a magnetic base is
placed on the cooking zone, eddy currents are created in the pan base leading to
the production of heat. The pan heats extremely quickly.

IS707 ECN 4277 6
The quality of the cookware is important to the efficiency of induction cooking. The
pan base must be flat with good heat distribution.
Suitable pans are made from cast iron, enamelled steel and stainless steel with a
magnetic base. Unsuitable pans are glass, earthenware, aluminium, copper and
non-magnetic stainless steel. Use pans of the size and type recommended.
Operation of the pan detection system is dependent on the size of the pan and its
material. Power from the induction coil to the pan will vary and is dependent on size
and pan material.
Recommended pan base diameters
Rear zone
Minimum pan
120mm
Maximum coil diameter
250mm
Nominal coil diameter
180mm
The pan should be located concentrically over the glass target ring. If the inner ring
of the ceramic glass is visible around the pan, the pan is too small.
It is normal for induction generators to make buzzing, whistling and clicking noises,
especially on lower power settings.
If the ceramic glass surface is cracked, immediately disconnect the appliance
from the supply.
Use
Rotate the control knob to the required power level setting.
After use, switch the hob zone off by means of the control knob. Do not rely on the
pan detectors.
Fans may continue to operate after controls are switched to zero. This is normal.

IS707 ECN 4277 7
Hob control settings
Constantly variable power level settings are available via the rotary control knob.
There are a number of features available to you to enhance your appliances
productivity.
The following symbols are observed through the ceramic glass:
Fig 2
Melt, Keep warm and Simmer functions
The first three settings on the control knob are low temperature control functions.
One bar is melt to heat the pot to 45°C, two bars is 70°C and three bars is 94°C.
These temperatures are approximate and depend on the pan quality and volume of
product.
Low temperature hold
Power level setting (1-9)
Power boost function
Automatic heat up control
Control lock function
Pan detection (no pan present)
Residual heat display
Error codes - generator
Error –rotary control (lightning symbol)

IS707 ECN 4277 8
Power level settings
9 power level settings are available. The table gives the percentage of maximum
power for each setting with the time limit for operation at that power.
Power level
Low temp
hold
1
2
3
4
5
6
7
8
9
% of power
---
3%
6%
11%
15%
19%
31%
45%
64%
100%
Time limit (mins)
120
360
360
300
300
240
90
90
90
90
Power boost function
Power boost is activated by turning the control clockwise from level 9. Only one coil
can be boosted at a time.
The power boost will run for a maximum of 10 minutes before reverting to level 9. It
may be boosted again, providing the system internal temperatures are satisfactory.
Automatic heat-up control (AHC)
When activated, the AHC will give maximum power (level 9) to a coil for a preset time
before reducing to a lower power level set by the control. To activate, the control is
turned anticlockwise from the ‘Off’ position briefly whilst the ‘A’ symbol illuminates: the
control is then turned clockwise to set the ‘final’ required power (1-8). The display
reverts to the ‘A’ symbol and the hob will run at maximum power for the time shown in
the table, before reducing power to the ‘final’ setting.
Power level setting
1
2
3
4
5
6
7
8
Preset time (secs)
40
72
120
176
256
432
120
192
Control lock function
This function prevents unwanted operation of the hob. When the control lock is active,
the ‘L’ symbol is displayed. It is activated and de-activated by turning either control
knob anticlockwise to the control lock position and held for approximately 5 seconds.
Pan detection function
This prevents the coils being turned on without a pan being present, and also turns off
the coil as soon as a pan is removed. If the pan is of the wrong material for induction
equipment, the ‘no pan present’ symbol is displayed. After use, switch off the hob via
the control and do not rely on the pan detector.
Residual heat display
When the temperature of the hobtop exceeds 60oC after removal of a pan, the ‘H’
symbol displays, indicating a hot surface. (Refer also to the error codes section).
Whilst the residual heat display is showing, leaving the appliance connected to the
power supply allows the cooling fans to continue to operate. When the ‘H’ symbol is
extinguished, switch off the power supply.

IS707 ECN 4277 9
Error codes
There are numerous ‘E’ symbol error codes identifying issues within the system which
are primarily of use when reporting a fault to the Service Department at Lincat. Some
errors can be cleared by turning the control off, or completely turning off and
unplugging the appliance before reconnecting.
The ‘lightening’ symbol reports errors due to the control knob circuit, i.e. if a control
knob is turned anticlockwise and held in excess of 30 seconds in the ‘control lock’
position, the system may assume a ‘stuck control’ and display this symbol.
A situation such as a blocked air filter or vent, failed cooling fan or insufficient air flow
to a confined installation, may cause the generator to overheat, resulting in the ‘H’
symbol being displayed. Replacing the air filter, cooling fan or ensuring an adequate
air flow will rectify the issue.
Error code
Description
Possible cause of error
Remedy
Er 03 and
continuous
tone or
continuous sensoractivation; TC
turn off after 10 sec
Water or cookware on the
glass over the touch
controlsensors
Clean the control surface,
remove objects on the
sensors
Er 20
Flash memory –TC error
µC- defective
Replace TC
Er 22
Button evaluation defective, UI
shuts off after 3.5-7.5 sec
Short or open circuit in the
area of the button sensor
Replace TC
Er 31
Incorrect configuration data or
deviation between generator and
TC
New configuration of the
inductiongenerator
required
Newconfiguration(Service
menu)
Er 36
NTC value defective on TC; UI
turns off
Short or open circuit of
NTC
Replace TC
Er 47
Communicationerrorbetween
TC and induction
Noor erroneous LIN
communication!(Slave
does not answer to
request of master)
Connection cable not
correctly plugged in or
defective.
U 400
Continuoustone
Power supply on inlet to high
Incorrect connection of the
cooktop
Correct power supply
connection
E / 2
Excess temperature of the
inductionelement
Overload ofcooktop or
emptyboiled cookware
Let system cool down.
E / A
Error on the power board
Componentfailure
Replace power board
E / 6
Error on power board or supply
element
No power supply of the
power element or error on
powerboard
1. checkwiring
2. check filter board
3. replace power board
E / 8
Incorrect fan speed
Error on fan left or right
Airexhaustblocked,
e.g. by paper
Replace Defective fan
E / 9
Defective temperature sensor on
inductor
Replaceinductor
Replace power board

IS 781 ECN 4833 Page 10 of 13
CLEANING
Isolate from the power supply and allow to cool.
Do not use a water jet or steam cleaner, and do not immerse this appliance.
Clean all panels with warm water and mild detergent, do not use abrasive
materials. Do not wet electrical components. Dry with a soft cloth.
Clean the ceramic glass with a scraper or Vileda CERAN cleaning sponge –use a
few drops of a suitable cleaner on a paper towel or the rough side of the sponge.
Wipe with a damp cloth and dry with a clean cloth.
Check the air filter and replace if contaminated (see Component Replacement).
Plastic, aluminium foil or sugary food must be scraped of the ceramic glass
immediately. If these substances melt they can damage the surface.

IS 781 ECN 4833 Page 11 of 13
SERVICING, MAINTENANCE AND
COMPONENT REPLACEMENT
Replacement of air filter
Cool the appliance and disconnect from supply. Turn the hob on its back or side
without scratching the cooking surface.
Push the slide latch (Fig 3) and lift the filter cover away from the base. Replace the
used filter with a new one. Reverse the procedure to re-fit the cover. Do not
operate the appliance without a filter, as dirt and grease could be drawn into the
electronics, impairing safe operation.
A
B
C
Fig 3
All other servicing, maintenance and component replacement on this appliance
should be carried out by one of our recommended service engineers.
A Latch
B Cover
C Filter

IS 781 ECN 4833 Page 12 of 13
Please refer to the Service Help Desk number on the final page of this manual.
Part Number
Description
FE10
Foot
FG03
Fanguard
FI33
Filter pad
KN523
Control knob
NE43
Neon
S/R0079
Cooling fan
FAULT FINDING
SPARE PARTS LIST

IS 781 ECN 4833 Page 13 of 13
For help with the installation, maintenance and use of your Lincat equipment,
please contact our service department:
UK: 01522 875520
For non-UK customers, please contact your local Lincat dealer
All service work, other than routine cleaning should be carried out by one of our
authorised service agents. We cannot accept responsibility for work carried out by
other persons.
To ensure your service enquiry is handled as efficiently as possible, please tell us:
Brief details of the problem
Product code
All available on serial plate
Type number
Serial number
Lincat reserve the right to carry out any work under warranty, given reasonable
access to the appliance, during normal working hours, Monday to Friday, 08:30 to
17:00.
GUARANTEE
This unit carries a comprehensive UK mainland 2 year warranty. The guarantee is
in addition to, and does not diminish your statutory or legal rights.
The guarantee does not cover:
Accidental damage, misuse or use not in accordance with the manufacturer’s
instructions
Consumable items (such as filters, glass, bulbs, slot toaster elements and door
seals.)
Damage due to incorrect installation, modification, unauthorised service work or
damage due to scale, food debris build-up, etc.
The manufacturer disclaims any liability for incidental, or consequential damages.
Attendance is based on reasonable access to the appliance to allow the authorised
technician to carry out the warranty work.
Service calls to equipment under warranty will be carried out in accordance with the
conditions of sale. Unless otherwise specified, a maximum of 15 minutes of
administrative time, not spent directly carrying out servicing work, is provided for
within the warranty. Any requirement for staff attending the call to spend greater time
than 15 minutes due to administrative requirements, such as on health and safety risk
assessments, will be chargeable at the prevailing rate.
SERVICE INFORMATION