LinkPoint 3000 User manual

L3FRET1
Version 1.0 0899
LinkPoint®3000
REFERENCE MANUAL
RETAIL/AVS/PURCHASING CARD
APPLICATION ID L3FRET1

LinkPoint® 3000 Reference Manual—Retail/AVS/Purchasing Card
FDRMS Omaha; Application ID L3FRET1
Manual Revision Number 1.0
Published August 1999
LinkPoint International, Inc.
5310 Derry Avenue Suite W
Agoura Hills, CA 91301
www.linkpt.com
Printed in the United States of America.
© Copyright 1999 LinkPoint® International, Inc. All rights reserved.
Under the copyright laws, no part of this publication may be copied, distributed, stored in a retrieval
system, translated into any language, transmitted, in any form or by any means, without the prior written
agreement of LinkPoint International, Inc. LinkPoint International reserves the right to make changes to this
document and the products it describes without prior notice. LinkPoint International shall not be liable for
inadvertent technical errors or omissions made herein, nor for incidental or consequential damages
resulting from the performance or use of this product.
LinkPoint 3000, PrintPoint 1000, PrintPoint 3000 , and LoadPoint are service marks (SM) of LinkPoint International, Inc.
Printer 250, Printer 900, PrintPak 350, PINpads 101, 1000, 201, 2000, and Zontalk 2000 are trademarks of VeriFone, Inc.
VeriFone is a registered trademark of VeriFone, Inc. Citizen iDP Printers 562 and 3530 are trademarks of CBM, Inc.
Magtek is a registered trademark of Magtek, Inc.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide a reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Caution: Danger of explosion if lithium battery is incorrectly replaced. Replace only with the same of equivalent type
recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

TABLE OF CONTENTS
1999 LinkPoint® International, Inc. i L3FRET1 Reference Manual
INTRODUCTION.......................................................................................................................................1
Printers...................................................................................................................................................1
PIN Pad Devices....................................................................................................................................1
Check Readers.......................................................................................................................................1
GETTING STARTED.................................................................................................................................2
Unpacking..............................................................................................................................................2
Installation.............................................................................................................................................3
Maintenance ..........................................................................................................................................4
Returning the Terminal for Service....................................................................................................4
TERMINAL FEATURES............................................................................................................................5
Hardware Features...............................................................................................................................9
LinkPoint 3000 Specifications............................................................................................................12
BOOT MODE FUNCTIONS................................................................................................................... 13
Boot Mode Passwords........................................................................................................................13
Cold Boot..............................................................................................................................................13
Date and Time Setup..........................................................................................................................14
Printer Port Setup ...............................................................................................................................15
RS232 Port Setup.................................................................................................................................16
PIN pad Port Setup.............................................................................................................................17
Model Number....................................................................................................................................18
Clear Memory......................................................................................................................................19
TERMINAL DIAGNOSTICS .................................................................................................................20
Display Test —Press [1] ..................................................................................................................... 20
Keyboard Test — Press [2].................................................................................................................21
Clock Test — Press [3]........................................................................................................................21
Dialer Test — Press [4].......................................................................................................................21
Line Voltage Test — Press [5]............................................................................................................22
Modem Originate Test — Press [6]...................................................................................................22
Modem Answer Test — Press [7].....................................................................................................23
Cardreader Test — Press [8].............................................................................................................24
Serial Port Test — Press [9]................................................................................................................25
Memory Analysis — Press [0]...........................................................................................................25
DOWNLOAD PROCEDURES ...............................................................................................................27
Telephone Download (No application loaded) ..............................................................................27
Telephone Download (Shortcut with Application already loaded).............................................28
Direct PC-to-POS Download.............................................................................................................30
Direct PC-to-POS Download (Shortcut)...........................................................................................31
POS-to-POS (Master/Slave) Download...........................................................................................32
DOWNLOAD PARAMETERS............................................................................................................... 34
Field Type Codes................................................................................................................................34
Memory Locations..............................................................................................................................34
Account Range String Description ...................................................................................................39
Password Protect Settings..................................................................................................................39
Telecheck Check Service....................................................................................................................40
Telecheck Check Service Prompt Options.......................................................................................40
Equifax Check Service Information..................................................................................................41
Rocky Mountain Retail Services (RMRS).........................................................................................41
SprintNet..............................................................................................................................................41
Split Dial Authorization Option for American Express and Discover Cards.............................42

TABLE OF CONTENTS
1999 LinkPoint® International, Inc. ii L3FRET1 Reference Manual
DIAL STRING CODES............................................................................................................................ 43
BASIC OPERATION................................................................................................................................ 44
Transaction Keys.................................................................................................................................44
Using The Cardreader........................................................................................................................44
The Calculator.....................................................................................................................................44
LOCAL FUNCTIONS...............................................................................................................................45
ENTER 40: View Last Three Responses From Host....................................................................... 45
ENTER 43: Dial Suffix........................................................................................................................46
ENTER 44: View Last 3 Batches........................................................................................................47
ENTER 45: Demo Mode Enable/Disable........................................................................................48
ENTER 46: Technical Specification Printout.................................................................................. 48
ENTER 47: Batch Number Setting...................................................................................................49
ENTER 49: Clear Batch......................................................................................................................50
ENTER 50: Deposit Inquiry............................................................................................................... 51
ENTER 50: Update Host ...................................................................................................................52
STANDARD KEY OPERATIONS.........................................................................................................54
PRE-SALE GRATUITY.......................................................................................................................56
SALE.....................................................................................................................................................57
ATM/DEBIT CARD SALE................................................................................................................68
RETURN...............................................................................................................................................73
ATM / DEBIT CARD RETURN........................................................................................................ 77
AUTHORIZATION ONLY................................................................................................................81
TICKET ONLY....................................................................................................................................87
VOID.....................................................................................................................................................95
REVIEW ...............................................................................................................................................97
REPRINT............................................................................................................................................106
CLOSE BATCH.................................................................................................................................108
APPENDIX A—PROMPTS AND TROUBLE SHOOTING............................................................109
APPENDIX B—ADDITIONAL TROUBLESHOOTING GUIDELINES......................................114
GLOSSARY..............................................................................................................................................115
INDEX....................................................................................................................................................... 118

INTRODUCTION
1999 LinkPoint® International, Inc. 1 L3FRET1 Reference Manual
INTRODUCTION
Congratulations on your choice of the LinkPoint® 3000 point-of-sale (POS) terminal. The
LinkPoint 3000 is ideal for the retail needs of you and your merchants. Scientifically engineered to
exceed the quality found in current terminal technology, the LinkPoint 3000 combines user-
friendly operation with “soft,” programmable functions. The screen-addressable keys and an
innovative backlit display panel make the terminal operation quick and easy. With expanded
serial ports, the LinkPoint 3000 is compatible with all major printers. The terminal also contains
additional serial ports for PIN pads, check readers and other peripherals.
Figure 1
This manual includes step-by-step guides through specific transactions and operations, and
shows how to keep the terminal in peak operating condition. It was designed to assist FDRMS, its
Help Desk and bank/ISO clients. Words that appear in capital letters and brackets, [LIKE THIS],
stand for keys on the terminal keypad. Words that appear in capital letters without brackets,
LIKE THIS, stand for display messages.
Printers
The LinkPoint 3000 terminal supports all major terminal printers. The LinkPoint 3000 is
compatible with: LinkPoint’s PrintPoint 1000, 3000, VeriFone’s P250, P900, PrintPak 350 and
Citizen’s iDP562 printers. Printers attach easily to the LinkPoint 3000 terminal with a connecting
cable. If a merchant does not use an electronic printer, a manual imprinter is normally provided
to produce transaction records for both the merchant and the customer.
PIN Pad Devices
The L3FRET1 Retail/AVS/Purchasing Card application programmed in the LinkPoint 3000
terminal supports VeriFone PINpads 101, 1000, 201 and 2000 for debit transactions. PIN pads
attach easily to the PIN pad connector on the back of the terminal (please refer to the separate
PIN pad manual for installation and operating instructions). The Master/Session encryption
method is supported.
Check Readers
With the L3FRET1 Retail/AVS/Purchasing Card application programmed, the LinkPoint 3000
supports Magtek check readers for check warranty services.

GETTING STARTED
1999 LinkPoint® International, Inc. 2 L3FRET1 Reference Manual
GETTING STARTED
Unpacking
Carefully inspect the shipping carton and its contents for any damage that may have occurred
during shipping. If the terminal is damaged, file a claim immediately with the shipping company
or carrier and notify LinkPoint International.
Do not try to use a damaged terminal!
To unpack the LinkPoint 3000:
1. With the shipping carton right side up, open the carton’slid.
2. Lift the terminal, its AC adapter and line cord with modular plugs up and out of the box.
3. Remove the terminal from its protective bubble wrap and place the bubble wrap back in the
shipping carton. Remove the AC adapter from its protective box and return the box to the
shipping carton. Close the shipping carton and save the shipping materials so that the unit
can be repacked for shipping or moving in the future.
4. Place the terminal on a desk or tabletop. When choosing a place for the LinkPoint 3000
terminal, avoid areas with:
♦Direct sunlight or objects that radiate heat
♦Excessive dust
♦Electrical devices that cause excessive voltage variations such as air conditioners, space
heaters, fans, or high-frequency security devices
Shipping Carton Contents
Figure 2

GETTING STARTED
1999 LinkPoint® International, Inc. 3 L3FRET1 Reference Manual
Installation
Installing the LinkPoint 3000 terminal is simple and requires no tools.
1. Connect the AC adapter’s triangular end to the power input at the rear of the LinkPoint 3000
terminal (Figure 3).
Figure 3
2. Plug the adapter into a 120-volt electrical outlet (Figure 4) or into a quality surge suppressor.
Figure 4
3. Insert one end of the telephone line cord into one of the modular jacks at the rear of the
terminal. Insert the other end of the line cord into a modular telephone wall jack, just as one
would connect a telephone (see Figure 5). The modular plug may be inserted directly into the
wall jack or use a 4-prong adapter (not included) for older 4-prong jacks.
Note: A standard telephone may be connected to the other modular jack at the rear of the
terminal.
Figure 5
4. If the PrintPoint 1000, 3000, VeriFone P250, P900, PrintPak 350, Citizen iDP562, iDP3530 or
other compatible printer is used with the LinkPoint 3000 terminal, please refer to the manual
packaged with the printer for installation and operating instructions.

GETTING STARTED
1999 LinkPoint® International, Inc. 4 L3FRET1 Reference Manual
5. When the terminal is plugged in, it will display the message APP. NOT AVAILABLE (unless
an application is pre-downloaded).
Maintenance
The LinkPoint 3000 system does not need preventive maintenance. However, LinkPoint
International does recommend periodic cleaning of the keypad, using a soft brush to remove any
dust. Because the terminal can be damaged by liquids, do not spray liquid cleaners directly on the
terminal. Always apply the cleaner to the cloth before cleaning the terminal. To avoid costly
downtime, LinkPoint International also recommends protecting the terminal with a surge
protector.
Returning the Terminal for Service
LinkPoint International has both warranty and non-warranty LinkPoint 3000 services. Refer to
your sales agreement for specific details on coverage. To repair or replace the LinkPoint 3000
terminal, contact LinkPoint International.

TERMINAL FEATURES
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TERMINAL FEATURES
Application Software Features-L3FRET1 CLASS A RETAIL/AVS/PURCHASING CARD/DEBIT
♦Most invalid batch sequence errors (except those caused by multiple terminals using identical
device ID’s under the same merchant ID) are resolved automatically by the application to
reduce customer problems and inquiries.
♦Account ranges are available to customize options for each card type via Zontalk downloads.
The options are a) AVS, b) direct marketing, c) purchasing card (includes customer code, tax
and purchase ID [Visa-only]) and d) invoice number.
♦#INVOICE, #PTAX, #PAVS, #PCARD, and #DM parameters are now universal overrides
which, when enabled, take precedence over the options enabled within each account range
option setting.
♦The purchase ID prompt, required for Visa purchasing card transactions, has been added.
This field allows entry of a maximum of 25 alphanumeric characters. The merchant will enter
an invoice number or order number into this field.
♦The customer code field for MasterCard and Visa purchasing card transactions now allows
for entry of a maximum of 17 alphanumeric characters. This field is now separate from the
order number field.
♦The new #DM (direct marketing) Zontalk parameter replaces the role of the #PAVS
parameter as it was used in previous LP 3000 retail applications. This parameter also serves
as an override to the “direct marketing” option in the account ranges.
♦The #PAVS parameter is now used to prompt for entry of only the customer’s address and
ZIP code. When only this field is enabled (and NOT the direct marketing flag), transactions
do not comply with direct marketing interchange requirements.
♦Split dial “authorization only” request functionality for American Express and
Discover/NOVUS card transactions have been added. Downloadable parameters for
primary, secondary dial-up phone numbers and terminal ID are now available.
♦New local functions: a) view last three host responses ([ENTER] [4][0]); b) view last three
settled batches ([ENTER] [4][4]); c) deposit inquiry/batch update ([ENTER] [5][0]).
♦The deposit inquiry function (via [ENTER] [5][0]) requests and receives from the host the last
settled batch that the host processed. It then displays the settled total on its display.
♦The batch update function (via [ENTER] [5][0]) permits the terminal to send all local revisions
and offline items to the host. This function balances terminal and host transactions and totals
to assist with merchant terminal support.
♦Local functions now with password protect capability are: a) change batch number ([ENTER]
[4][7]), b) view last three settled batches ([ENTER] [4][0]), c) view last three host responses
([ENTER] [4][4]), d) deposit inquiry/batch update ([ENTER] [5][0]).

TERMINAL FEATURES
1999 LinkPoint® International, Inc. 6 L3FRET1 Reference Manual
♦At the terminal level, debit transactions will follow the same item number sequence as credit
card transactions, i.e. item 001…010, etc., rather than being tracked, printed and displayed as
items 999, 998, 997…etc. as was the convention in Class B.
♦Track 2 data is always transmitted to the host on swiped transactions. The name is pulled
from track 1 for printing on receipts.
♦Check reader functionality for Telecheck, Equifax and Rocky Mountain Retail Service check
services.
♦New Zontalk download parameter (#CODE) that is used to send a bank’s or merchant’s
unique ‘CODE’ to the terminal. This code will then be used by the application to create the
download password within the terminal. The password changes periodically.
♦A special pre-sale gratuity receipt can be printed prior to processing the final credit card sale
amount. THIS WILL BE USED AS AN AID FOR NON-RESTAURANT BUSINESSES LIKE
BEAUTY SALONS THAT ACCEPT TIPS. This feature allows the merchant to print a receipt
that is separate from the actual credit card transaction. The customer may then discreetly
include a tip amount that can be added to the final sales transaction.
♦Predial capability to reduce transaction time.
♦Special dial string codes to enable the terminal to dial out under special circumstances such as
multiple terminals on one phone line, multiple phone line systems.
♦SprintNet Dial protocol add for FDR host connectivity.
The following functions and features are also available in the earlier applications. Some of them
have now been revised or modified in L3FRET1.
♦An item review feature with the capability of reviewing all transaction details, including each
transaction’s actual date and time.
♦The ability to view the terminal’stotals by card type or individual transaction details by item
number.
♦The numbering of all captured transactions for easy review.
♦A default READY message on line 1 of the display that tracks (decrements) the number of
transactions available in the current batch.
♦Six custom header lines for receipts and reports, as well as three flexible customer agreement
lines and two trailer message lines.
♦Easy-to-read descriptions of the transaction details, displayed through item review, detail or
summary reports.
♦Address Verification Service (AVS) availability. Compliant with direct marketing and other
payment service interchange programs.
♦The display message on line 1 and line 2 may be customized. Pressing CLEAR will cause the
line 2 display to alternately display the custom message and the default date/time display.

TERMINAL FEATURES
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♦Operator identification (up to four alphanumeric characters) for clerks or employees who
operate the terminal. Host accommodates a two-digit ID.
♦Pre-print functionality for transactions except debit sales and returns.
♦Pre-print does not include the cardholder information for confidentially purposes—such
information prints only when a transaction is accepted or approved.
♦The ability to view and enter dial prefix or dial suffix from the terminal keypad.
♦The capability of reading both track 1 and track 2 card data to allow printing of the
cardholder’s name under the signature line on credit card receipts. This feature also enables
the terminal to accept ATM/debit cards.
♦PINpad 101/1000 and 201/2000 capability, configured through the download.
♦Cashback and tiered transaction fee options available with ATM/debit processing.
♦Debit card reprint functionality.
♦Special instructional reminders on the display and on the receipts: “Imprint Required”
message on keyed transactions; “Authorization Required” message on ticket only
transactions; “Not A Complete Sale” on authorization only transactions.
♦Compatible with PrintPoint 1000, 3000, VeriFone’s P250, P900, PrintPak 350 and Citizen’s iDP
562, iDP 3530.
♦A summary report that prints separate bankcard, credit card, ATM/debit and check
processing transactions.
♦Batch summary report printing or displaying grand totals, subtotals for each card type,
single-line item details, debit item details and totals, etc.
♦Merchant ID “view-only” function ([ENTER] [4][8]).
♦Function to change the device ID (when the batch is closed or cleared) and the FDRMS host
telephone numbers ([ENTER] [4][8]).
♦Fraud control features (i.e., display swiped card number, prompt for entry of the last four
digits of a credit card and AVS).
♦Password protect feature. One parameter (#PSWD0) to establish the password; a second
parameter (#PSWD1) to activate the password prompt for most transactions and local
functions.
♦Double entry requirement to confirm amounts entered for $1,000.00 or greater.
♦Basic calculator functions available from the idle prompt.
♦Telecheck, Equifax, and Rocky Mountain Retail Services bitmap options which set the
configuration of the required check service prompts.

TERMINAL FEATURES
1999 LinkPoint® International, Inc. 8 L3FRET1 Reference Manual
♦Purchasing card acceptance capability. Compliant with level 2 requirements.
♦Function to display the last response sent from the host to the terminal, i.e. AUTH/TKT
XXXXXX, DECLINED, etc.

TERMINAL FEATURES
1999 LinkPoint® International, Inc. 9 L3FRET1 Reference Manual
Hardware Features
The primary hardware components of the LinkPoint 3000 terminal are the display panel, the card
reader and the keypad. Their features are detailed below in the description of each component.
The Display Panel
Each LinkPoint 3000 terminal has a built-in display panel capable of displaying up to 20 letters or
numbers (See Figure 6). The backlit characters and plastic screen enhance readability while
reducing glare. The 20-character, two-line display easily accommodates most display messages.
The LinkPoint 3000 terminal also supports a scrolling feature that allows users to read messages
longer than 20 characters.
Figure 6
The Cardreader
The LinkPoint 3000 terminal includes a dual track magnetic card reader, so the terminal can read
both track 1 and track 2. The cardreader reads the cardholder’s account number, expiration date,
name (track 1 only) and security data from the magnetic stripe on the back of all major credit and
bankcards.
Figure 7
Note: When sliding the card (bidirectionally), face the magnetic stripe down and away from the
keypad.

TERMINAL FEATURES
1999 LinkPoint® International, Inc. 10 L3FRET1 Reference Manual
The Keypad and Key Functions
Transactions are performed via the terminal’s keypad (See Figure 8). The keypad allows users to
select transaction types and information.
Terminal Keypad
Figure 8
As Figure 8 illustrates, the LinkPoint 3000 terminal keypad has 30 keys that can be used to select
numbers or letters, choose functions, or enter data. During transactions, the number keys and the
“soft” [▲] keys are used to respond to prompts or to enter alphanumeric data.
Entering Alphanumeric Data from the Keypad
The LinkPoint 3000 keypad has 30 keys that can be used to enter as many as 47 different
alphanumeric characters (please see chart on next page). To enter numbers and special characters
(i.e., +) simply press the appropriate key. Alpha characters can be entered in one of two modes:
single or locked. The “single” mode is selected by pressing the [ALPHA] key once followed by
the corresponding character key. For example, to enter the letter “A” press [ALPHA] [VOID] and
“A” will display. The “locked” mode is selected by pressing the [ALPHA] key twice followed by
the corresponding character keys. For example, to enter the word “LINKPOINT” press [ALPHA]
[ALPHA] [2] [REVIEW] [÷] [1] [5] [4] [REVIEW] [÷] [8] and “LINKPOINT” will appear. To release
the “locked” upper case mode, press the [ALPHA] key once.

TERMINAL FEATURES
1999 LinkPoint® International, Inc. 11 L3FRET1 Reference Manual
LINKPOINT 3000 ALPHA/SYMBOL ASSIGNMENTS
Key Assignment ALPHA MODE
[ALPHA] is
depressed once or
twice prior to
pressing the
corresponding key
Symbol displayed when
pressing the
corresponding key
directly
(NO ALPHA KEY)
[VOID] A . (period)
Left Green [▲] B - (hyphen)
Center Green [▲] C Space
Right Green [▲]D +
[RETURN] E , (comma)
[SALE] F ‘ (apostrophe)
[ATM/DEBIT] G “ (quote)
[CHECK] H : (colon)
[REVIEW] I ; (semi-colon)
[CLOSE] J @ (“at”)
[1] K 1
[2] L 2
[3] M 3
[÷]N (
[4] O 4
[5] P 5
[6] Q 6
[x] R )
[7] S 7
[8] T 8
[9] U 9
[−]V!
[*] W * (asterisk)
[0] X 0
[#] Y # (pound)
[+] Z & (ampersand)

TERMINAL FEATURES
1999 LinkPoint® International, Inc. 12 L3FRET1 Reference Manual
LinkPoint 3000 Specifications
Microprocessor Z180 CPU operating at 12.288 MHz
Memory 128k EPROM and 256k battery-backed RAM (standard);
up to 1 megabyte (optional)
Display Two-line
20 character
LCD back-lit display
Keypad 30 key alphanumeric keypad
Audio feedback tone (short tone for legal key entry, longer
tone for illegal key entry)
Cardreader Track 1 and track 2, bidirectional magnetic stripe cardreader
Communications Internal modem with modular jack
Standard Bell 103/212A series, V.21 and V.22 high-speed dial-
up modem, 300 and 1200 baud
Peripheral Ports 3xRS232 serial ports for PIN pad, roll printers, slip printers,
bar code wands, etc.
Power Connector Three-pin male-DIN power connector
Telco Connector Six-position modular jack
Operating Environment 32º to 104º F, 0º to 40º C
Humidity: 5% to 90% relative humidity; no condensation
Power Requirements Voltage: 120 volts AC, 60 HZ
Power: 10W
Adapter Output: 9 VAC, 1.2 amps
Consumption: 450 mA, idle; 500 mA, off-hook status
Dimensions Height: 1.98 in (50.4 mm)
Width: 5.60 in (143.1 mm)
Depth: 6.50 in (165.4 mm)
Weight Shipping Weight: 2.74 lb. (1.24 kg)

BOOT MODE FUNCTIONS
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BOOT MODE FUNCTIONS
The LinkPoint 3000 boot mode allows access to certain operating system, hardware, and
diagnostic functions, including: date and time setup, terminal diagnostics, clear memory
(application and data), port setup and application download. Application download procedures
are covered in detail beginning on page 27. This section explains how to:
1. Set the correct date and time
2. Use terminal diagnostics
3. Setup ports
4. Erase the RAM
!If the LP3000 displays APP. NOT AVAILABLE on line 1 of the screen and TIME LOAD
SETUP on line 2, it is already in boot mode. When in boot mode with an application
already loaded, line 1 displays CLEAR TO RESUME, while the display on line 2 is also
TIME LOAD SETUP.
Boot Mode Passwords
•If an application is already downloaded into the LinkPoint 3000 terminal (i.e. display reads
READY XXX), the procedure to gain access to the boot mode is: hold down [ALPHA], press
[7] [1] [3] [9] and release [ALPHA].
•In the boot mode, if the LinkPoint 3000 terminal prompts for password entry, key in the
default password [4] [6] [5] [1] [0] [7] [0] and press [ENTER].If the terminal was configured
for a unique download password, key in the unique password that can only be obtained
from the FDRMS Help Desk or the password assigned by the bank/ISO.
Cold Boot
The cold boot feature can be used to clear the terminal’s memory (RAM). This feature should
always be used under the guidance of a qualified service representative and should only be done
to clear a corrupted application or to perform download tests. To access this feature, unplug the
terminal’s power cord, hold down the [CLEAR] key, plug in the power cord, then release the
[CLEAR] key.
Display Message Operator Action
Enter password: Key in the default password of [4] [6] [5] [1] [0] [7] [0] or the
password assigned by the bank/ISO or FDMS Help Desk
[▲] [▲] [▲] and press [ENTER].
CLEAR to cold start Press the [CLEAR] key to erase the memory (RAM) or any
Any other to resume other key to reboot the terminal.
[▲] [▲] [▲]
LP-3000, 3.3, 03/24/99 Press the [*] key to reset the terminal to the
Select Test Number APP. NOT AVAILABLE display.
[▲] [▲] [▲]

BOOT MODE FUNCTIONS
1999 LinkPoint® International, Inc. 14 L3FRET1 Reference Manual
Date and Time Setup
To set the correct date and time follow the procedures outlined below.
Display Message Operator Action
READY XXX Hold down the [ALPHA] key and press [7] [1] [3] [9]. Release
JAN-03-99 SUN 10:30P the [ALPHA] key to enter the boot mode.
[▲] [▲] [▲]
CLEAR_to_resume Press the left [▲] key to select TIME.
_ Time Load Setup
[▲] [▲] [▲]
01/03/99 10:30:41 Press the left [▲] key to select DATE.
Date Time
[▲] [▲] [▲]
Enter password: If prompted, key in the password and press [ENTER].
_ The unique password may be obtained through the
[▲] [▲] [▲] bank /ISO or FDRMS Help Desk.
(optional)
Enter_new_date Key in the correct date and press [ENTER].
MM/DD/YY
[▲] [▲] [▲]
01/03/00 10:30:41 Press the right [▲] key to select TIME.
Date Time
[▲] [▲] [▲]
Enter new time Key in the correct time using 24-hour format
HH:MM (i.e., 3:30p.m.=[1][5][3][0]) and press [ENTER].
[▲] [▲] [▲]
01/03/00 11:30:00 Press [CLEAR] twice to reboot terminal and return to the
Date Time Ready prompt.
[▲] [▲] [▲]

BOOT MODE FUNCTIONS
1999 LinkPoint® International, Inc. 15 L3FRET1 Reference Manual
Printer Port Setup
To change the printer port factory defaults follow the steps outlined below. The default settings
are compatible for use with most LinkPoint, VeriFone, and Citizen printers. THERE IS
USUALLY NO NEED TO CHANGE THESE SETTINGS. Standard Default setting: Baud=9600,
Parity=Even.
Display Message Operator Action
READY XXX Hold down the [ALPHA] key and press [7] [1] [3] [9]. Release
JAN-03-00 MON 12:00P the [ALPHA] key to enter the boot mode.
[▲] [▲] [▲]
CLEAR_to_resume Press the right [▲] key to select SETUP.
_ Time Load Setup
[▲] [▲] [▲]
Setup Press the left [▲] key to select PORTS.
Ports Model Test
[▲] [▲] [▲]
Port_setup Press the left [▲] key to select PRINTER.
Printer RS232 Pinpad
[▲] [▲] [▲]
Printer_setup Press the left [▲] key to select BAUD to change the printer
Baud Parity baud rate.
[▲] [▲] [▲]
Current baud: 9600 Select the correct baud rate. Press the [▲] key below your
1200 2400 9600 choice to select it and press [CLEAR].
[▲] [▲] [▲]
Printer setup Press the right [▲] key to select PARITY.
Baud Parity
[▲] [▲] [▲]
Current parity: Even Select the correct parity. Press the [▲] key below your
Even None Odd choice to select it and press [CLEAR] five times to reboot the
[▲] [▲] [▲]terminal.

BOOT MODE FUNCTIONS
1999 LinkPoint® International, Inc. 16 L3FRET1 Reference Manual
RS232 Port Setup
To change the RS232 port factory defaults follow the steps outlined below. The default settings
are designed to be used for direct RS232 and Master-Slave (POS-to-POS) downloads. Standard
Default: Baud=19200, Parity=None. There is usually no need to change these settings.
Display Message Operator Action
READY XXX Hold down the [ALPHA] key and press [7] [1] [3] [9]. Release
JAN-03-00 _MON _12:00P the [ALPHA] key to enter the boot mode.
[▲] [▲] [▲]
CLEAR to resume Press the right [▲] key to select SETUP.
_ Time Load Setup
[▲] [▲] [▲]
Setup Press the left [▲] key to select PORTS.
Ports Model Test
[▲] [▲] [▲]
Port setup Press the middle [▲] key to select RS232.
Printer RS232 Pinpad
[▲] [▲] [▲]
RS232 setup Press the left [▲] key to select BAUD.
Baud Parity
[▲] [▲] [▲]
Current baud: 19200 Select the correct baud rate (default is 19200). Press the [#]
1200 2400 9600 key to see other options. Press the [▲] key below your choice
[▲] [▲] [▲] to select it and press [CLEAR].
RS232 setup Press the right [▲] key to select PARITY.
Baud Parity
[▲] [▲] [▲]
Current parity: None Select the correct parity (default is None). Press the [▲] key
Even None Odd below your choice to select it and press [CLEAR] five times
[▲] [▲] [▲] to reboot the terminal.
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