Linksys SPA2002 User manual

Model No.
A Division of Cisco Systems, Inc.
®
with 2 FXS Ports
Analog Telephone Adapter
SPA2002
User Guide
Voice

Analog Telephone Adapter with 2 FXS Ports
Copyright and Trademarks
Specifications are subject to change without notice. Linksys is a registered trademark or trademark of Cisco
Systems, Inc. and/or its affiliates in the U.S. and certain other countries. Copyright © 2005 Cisco Systems, Inc. All
rights reserved. Other brands and product names are trademarks or registered trademarks of their respective
holders.
How to Use this Guide
Your guide to the Phone Adapter has been designed to make understanding networking with the Phone Adapter
easier than ever. Look for the following items when reading this User Guide:
In addition to these symbols, there are definitions for technical terms that are presented like this:
Also, each figure (diagram, screenshot, or other image) is provided with a figure number and description, like
this:
Figure numbers and descriptions can also be found in the “List of Figures” section.
This exclamation point means there is a caution or
warning and is something that could damage your
property or the Phone Adapter.
word: definition.
This checkmark means there is a note of interest and
is something you should pay special attention to while
using the Phone Adapter.
This question mark provides you with a reminder about
something you might need to do while using the Phone Adapter.
Figure 0-1: Sample Figure Description
SPA2002-UG-51114NC CB
WARNING: This product contains chemicals, including lead, known
to the State of California to cause cancer, and birth defects or other
reproductive harm. Wash hands after handling.

Analog Telephone Adapter with 2 FXS Ports
Table of Contents
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
What’s in this Guide?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Chapter 2: Getting to Know the Phone Adapter . . . . . . . . . . . . . . . . . . . . 3
Back Panel Ports and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Chapter 3: Connecting the Phone Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . 4
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting the Phone Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Chapter 4: Using the Phone Adapter’s Interactive
Voice Response Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Accessing the Interactive Voice Response Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Using the Interactive Voice Response Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Entering a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configuring the Settings for Your Internet Phone Service. . . . . . . . . . . . . . . . . . . . . . . 11
Appendix A: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Appendix B: Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Appendix C: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Appendix D: Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Appendix E: Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Appendix F: Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Analog Telephone Adapter with 2 FXS Ports
List of Figures
Figure 2-1: Back Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Figure 3-1: Connection Diagram of a Typical Setup . . . . . . . . . . . . . . . . . . . . . . 4
Figure 3-2: Connect the RJ-11 Telephone Cable. . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 3-3: Connect the Ethernet Network Cable . . . . . . . . . . . . . . . . . . . . . . . . 5
Figure 3-4: Connect the Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

1
Chapter 1: Introduction
Welcome
Analog Telephone Adapter with 2 FXS Ports
Chapter 1: Introduction
Welcome
Thank you for choosing the Linksys Phone Adapter with 2 FXS ports. This Phone Adapter will allow you to make
phone or fax calls using your broadband connection.
How does the Phone Adapter do this? Plug the Phone Adapter into your network router or gateway, then connect
your phones or fax machines to the Phone Adapter. Each of the Phone Adapter’s two telephone jacks operate
independently, with separate Internet phone services and phone numbers, so you can have up to two Internet
phone lines delivered through your cable or DSL Internet connection.
What does all of this mean? Networks are useful tools for sharing Internet access and computer resources.
The Phone Adapter allows your phones or fax machines to take advantage of and share your high-speed Internet
connection. You can even make phone calls while you’re surfing the Internet (Internet phone services required).
Networks are not only useful in homes and offices, they also can be fun too.
Refer to the instructions in the Quick Installation or this User Guide to help you connect the Phone Adapter after
you have set up an account with your Internet phone service provider. The instructions in this User Guide will help
you get the most out of your Phone Adapter.
NOTE: For information about your Internet phone service, refer to the materials provided by your
Internet phone service provider.

2
Chapter 1: Introduction
What’s in this Guide?
Analog Telephone Adapter with 2 FXS Ports
What’s in this Guide?
This User Guide covers the steps for installing the Phone Adapter.
• Chapter 1: Introduction
Describes the Phone Adapter’s applications and the contents of this User Guide.
• Chapter 2: Getting to Know the Phone Adapter
Describes the physical features of the Phone Adapter.
• Chapter 3: Connecting the Phone Adapter
Explains how to connect the Phone Adapter to your network and phones (or fax machines).
• Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Explains how to configure the Phone Adapter’s network settings using the Interactive Voice Response Menu.
• Appendix A: Troubleshooting
Describes potential problems and solutions regarding use of the Phone Adapter.
• Appendix B: Glossary
Gives brief descriptions of terms frequently used in networking.
• Appendix C: Specifications
Provides technical specifications for the Phone Adapter.
• Appendix D: Warranty Information
Provides warranty information for the Phone Adapter.
• Appendix E: Regulatory Information
Provides regulatory information regarding the Phone Adapter.
• Appendix F: Contact Information
Provides contact information for a variety of Linksys resources, including Technical Support.

3
Chapter 2: Getting to Know the Phone Adapter
Back Panel Ports and LEDs
Analog Telephone Adapter with 2 FXS Ports
Chapter 2: Getting to Know the Phone Adapter
Back Panel Ports and LEDs
The Phone Adapter’s ports and LEDs are located on the back panel.
PHONE 1 Port The PHONE 1 port (for your primary Internet phone line) allows you to connect your telephone
to the Phone Adapter using an RJ-11 telephone cable (not included).
PHONE 2 Port If you have a second Internet phone service account, use the PHONE 2 port to connect a
second telephone (or fax machine) to the Phone Adapter using an RJ-11 telephone cable (not
included).
ETHERNET Port The ETHERNET port allows you to connect the Phone Adapter to your router or gateway using
a Category 5 (or better) Ethernet network cable.
POWER Port The POWER port is where you connect the included power adapter.
STATUS LED The STATUS LED remains solid green when the Phone Adapter is powered on and ready. It
flashes green when the Phone Adapter is booting up, undergoing a self-test, or performing
a firmware upgrade.
ACT LED The ACT LED remains solid yellow when the Phone Adapter is connected to your network
through the Ethernet port. It flashes yellow when data is being sent or received through the
Ethernet port.
Figure 2-1: Back Panel
NOTE: The Phone ports do not carry any voltage.

4
Chapter 3: Connecting the Phone Adapter
Overview
Analog Telephone Adapter with 2 FXS Ports
Chapter 3: Connecting the Phone Adapter
Overview
This chapter explains how to connect the Phone Adapter to your network and telephones or fax machines. Shown
below is a connection diagram displaying a typical setup.
Connecting the Phone Adapter
If you already have an account set up with your Internet phone service provider, then proceed to step 1.
If you do not have an account set up with your Internet phone service provider, then go to your provider’s website
and sign up for service. After you have set up an account, proceed to step 1.
1. Using a telephone cable, connect your telephone to the PHONE 1 port of the Phone Adapter.
2. If you have a second Internet phone service account, connect another telephone or a fax machine to the
PHONE 2 port of the Phone Adapter.
Figure 3-1: Connection Diagram of a Typical Setup
Figure 3-2: Connect the RJ-11 Telephone Cable
Telephone
Router
Cable/DSL
Modem
Internet Phone Adapter
IMPORTANT: Do not connect either of the Phone ports
to a telephone wall jack. Make sure you only connect a
telephone or fax machine to either of the Phone ports.
Otherwise, the Phone Adapter or the telephone wiring
in your home or office may be damaged.
IMPORTANT: The Phone Adapter includes a ringer
(ring signal generator), which is a source of hazardous
voltage. When the ringer is activated by an incoming
call, do not touch the Phone port wires, the wires of a
cable connected to either of the Phone ports, or the
internal circuitry of the Phone Adapter.

5
Chapter 3: Connecting the Phone Adapter
Connecting the Phone Adapter
Analog Telephone Adapter with 2 FXS Ports
3. Connect the included Ethernet network cable to the ETHERNET port of the Phone Adapter.
Connect the other end to one of the Ethernet ports on your router or gateway.
4. Connect the included power adapter to the POWER port on the back panel of the Phone Adapter.
Connect the other end to a standard electrical outlet.
5. The Status and Act LEDs will be solidly lit when the Phone Adapter is ready for use.
6. Follow the instructions provided by your Internet phone service provider.
If you need to manually configure the Phone Adapter’s network settings, you can use the telephone connected
to the Phone Adapter. See “Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu” for
instructions.
The installation of the Phone Adapter is complete. Now you can pick up your phone and make calls.
Figure 3-4: Connect the Power Adapter
Figure 3-3: Connect the Ethernet Network Cable

6
Chapter 4: Using the Phone Adapter’s Interactive Voice Response Menu
Overview
Analog Telephone Adapter with 2 FXS Ports
Chapter 4: Using the Phone Adapter’s Interactive Voice
Response Menu
Overview
You may need to manually configure the Phone Adapter by entering the settings provided by your Internet phone
service provider. This chapter explains how to use the Interactive Voice Response Menu to configure the Phone
Adapter’s network settings. You will use the phone’s keypad to enter your commands and select choices, and the
Phone Adapter will respond with voice responses.
Accessing the Interactive Voice Response Menu
1. Use a telephone connected to the PHONE 1 or PHONE 2 port of the Phone Adapter.
2. Press the *(star) key four times.
3. Wait until you hear “Configuration menu. Please enter option followed by the # (pound) key or hang up
to exit.”
4. Refer to the table on page 7 for a list of actions, commands, menu choices, and descriptions. After you select
an option, press the #(pound) key. To exit the menu, hang up the telephone.
NOTE: If your Internet phone service provider sent you the Phone Adapter, then it may be
pre-configured for you, and you do not need to change any settings. Refer to the instructions
provided by your service provider for more information.