Linksys VELOP User manual

INSTALLATION GUIDE
Download the Linksys Apps from
Apple Store or Google Play Store
into your mobile phone
Switch off power to your
ONT/Modem
Unplug and remove your old
router from the ONT/Modem
Step 1 Step 2 Step 3
Connect the ethernet cable from
your ONT/Modem to the port near
the “Reset” button of your first
Velop (Master Node)
Ensure your Bluetooth is turned
ON at your mobile phone.
Power up the Velop and wait until
the LED turn solid PURPLE
Step 4 Step 5 Step 6
Open Linksys Apps and follow
the instruction
If the Linksys Apps prompted to
connect to Setup Wi-Fi during the
setup, go to the setting on your
phone and locate the network
name that match the Setup Wi-Fi
printed at the bottom of the
Master Node
Step 7 Step 8

A) If you reach to this page, do not
worry, this screen shows you that
Velop requires more detailed setting
such as VLAN setting. Click on “I want
to enter my ISP settings manually”
Setting-up your first node
of your Velop system
Velop Simple Setup using
the web interface
Malaysia 24/7/365
Language: English
Tech Support: 1 800 812 358
Please visit https://www.linksys.com/my/ for
more information or assistance
Setting up your Velop
system in bridge mode
Adding a child node to you
existing Velop System
* If you unsure/forget on what is your PPPoE account, please contact your ISP for this information.
** For accurate information, please check with your ISP on what VLAN ID used by the ISP. Let them know that you are changing the router from the original router
they gave. Carefully take note of your account name and password and the VLAN ID.
Note: The setup will allow you to use Velop as internet gateway only. To use the IPTV service, you can configure Velop as a bridge mode and connect the Master
Node to the old router.
B) On the next page, scroll down and
click on “I have VLAN ID with PPPoE’
C) Enter your ISP PPPoE account*
and VLAN ID**
A B C
INSTALLATION GUIDE
Unifi (home & commercial)
MAXIS (home)
MAXIS (commercial)
TIME.com
ISP VLAN ID
500
621
11
NA
Additional useful information Linksys Hotline Support:
From local fixed lines and mobile numbers DIAL 100 or
From international lines DIAL [phone]
Product and services, order management, billing enquiries available
8.00am - 5.30pm (Daily)
Technical assistance available 24/7
*Note: Call charges from mobile are subject to respective service provider terms and conditions.
Dial 123 from a Maxis phone or 1 800 821 123 from any other phone and use the automatic
customer care system
TM Unifi Hotline:
MAXIS Hotline:
1800 18 1818 OR [phone] (if you are abroad)
TIME.com Hotline: