Linksys BEFN2PE User manual

Instant Broadband™ Series
EtherFast®Cable/DSL
Voice Enabler
Powered by Net2PhoneSM
Use this Guide to install: BEFN2PE
User Guide

COPYRIGHT & TRADEMARKS
Copyright © 2001 Linksys, All Rights Reserved. Instant Broadband is a registered
trademark of Linksys. Microsoft, Windows, and the Windows logo are registered trade-
marks of Microsoft Corporation. All corporate names, service marks, logos, trade
names, trademarks, websites and domain names of Net2Phone (collectively "Marks")
are and shall remain the exclusive property of Net2Phone and nothing in this agree-
ment shall grant you the license to use such Marks. All other trademarks and brand
names are the property of their respective proprietors.
LIMITED WARRANTY
Linksys guarantees that every Instant Broadband EtherFast®Cable/DSL Voice Enabler
powered by Net2Phone is free from physical defects in material and workmanship
under normal use for one (1) year from the date of purchase. If the product proves
defective during this warranty period, call Linksys Customer Support in order to obtain
a Return Authorization number. BE SURE TO HAVE YOUR PROOF OF PURCHASE ON
HAND WHEN CALLING. When returning a product, mark the Return Authorization
number clearly on the outside of the package and include your original proof of pur-
chase. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PUR-
CHASE. All customers located outside of the United States of America and Canada
shall be held responsible for shipping and handling charges.
IN NO EVENT SHALL LINKSYS’ LIABILITY EXCEED THE PRICE PAID FOR THE PROD-
UCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM-
AGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFT-
WARE, OR ITS DOCUMENTATION. LINKSYS OFFERS NO REFUNDS FOR ITS PROD-
UCTS. Linksys makes no warranty or representation, expressed, implied, or statutory,
with respect to its products or the contents or use of this documentation and all accom-
panying software, and specifically disclaims its quality, performance, merchantability,
or fitness for any particular purpose. Linksys reserves the right to revise or update its
products, software, or documentation without obligation to notify any individual or entity.
Please direct all inquiries to:
Linksys P.O. Box 18558, Irvine, CA 92623.
FCC STATEMENT
The Instant Broadband EtherFast® Cable/DSL Voice Enabler powered by Net2Phone
has been tested and found to comply with the limits for a Class B digital device, pur-
suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment gen-
erates, uses, and can radiate radio frequency energy and, if not installed and used
according to the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installa-
tion. If this equipment does cause harmful interference to radio or television reception,
which is found by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment or device
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
UG-BEFN2PE-10419NC DG

Table of Contents
Introduction 1
The Linksys EtherFast®Cable/DSL Voice Enabler 1
Features 1
About Net2Phone 2
Package Contents / System Requirements 3
Getting to Know the Cable/DSL Voice Enabler 4
The Cable/DSL Voice Enabler ’s Rear Panel 4
The Reset Button 5
The Cable/DSL Voice Enabler ’s Front Panel LEDs 6
Connecting Your Cable/DSL Voice Enabler to 7
Your Network
Overview 7
About Static & Dynamic IP Addresses 7
Connecting Your Hardware Together & Booting Up 8
Setting Up and Using Your New Cable/DSL
Voice Enabler 9
Configuring the Cable/DSL Voice Enabler 9
Placing Phone Calls Using the Cable/DSL Voice Enabler 13
Using the Phone to Change the Voice Enabler’s Settings 14
The Cable/DSL Voice Enabler ’s Web-based Utility 15
Quick and Easy Administration 15
Basic Features 16
Troubleshooting 22
Common Problems and Solutions 22
Frequently Asked Questions 23
Net2Phone Frequently Asked Questions / Troubleshooting 25
Specifications 27
Environment 27
Warranty Information 28
Contact Information 29
Net2Phone Contact Information 29
DDiissccllaaiimmeerrooffWWaarrrraannttiieess..ALL PRODUCTS AND SERVICES PROVIDED BY
NET2PHONE ARE PROVIDED "AS IS." NET2PHONE AND ITS AFFILIATES, SUB-
SIDIARIES, PARENT COMPANIES, AGENTS, NETWORK SERVICE PROVIDERS, PART-
NERS, OR EMPLOYEES MAKE NO WARRANTY TO YOU OR ANY OTHER PERSON OR
ENTITY, WHETHER EXPRESS, IMPLIED, OR STATUTORY, AS TO THE DESCRIPTION,
QUALITY, TITLE, NONINFRINGEMENT, MERCHANTABILITY, COMPLETENESS, OR FIT-
NESS FOR A PARTICULAR USE OR PURPOSE AS TO THE PRODUCTS OR SERVICES
PROVIDED TO YOU, OR AS TO ANY OTHER MATTER, ALL SUCH WARRANTIES
HEREBY BEING EXPRESSLY EXCLUDED AND DISCLAIMED. YOU ASSUME TOTAL
RESPONSIBILITY AND RISK FOR YOUR USE OF THE PRODUCTS AND SERVICES.
NEITHER NET2PHONE NOR ANY OF ITS AFFILATES, SUBSIDIARIES, PARENT COM-
PANIES, AGENTS, NETWORK SERVICE PROVIDERS, PARTNERS, OR EMPLOYEES
WARRANTS THAT THE PRODUCTS OR SERVICES WILL BE FREE FROM ANY VIRUS
OR OTHER CODE THAT IS CONTAMINATING OR DESTRUCTIVE BY NATURE AND
YOU ARE RESPONSIBLE FOR IMPLEMENTING AND MAINTAINING SUFFICIENT PRO-
CEDURES TO SATISFY YOUR PARTICULAR REQUIREMENTS FOR ACCURACY OF
DATA INPUT AND OUTPUT AS WELL AS PROTECTION FROM SUCH VIRUSES OR
OTHER CODE THAT MAY CONTAMINATE OR DESTROY YOUR SYSTEM OR DATA.
NEITHER NET2PHONE NOR ANY OF ITS AFFILATES, SUBSIDIARIES, PARENT COM-
PANIES, AGENTS, NETWORK SERVICE PROVIDERS, PARTNERS, OR EMPLOYEES
WARRANTS THAT THE PRODUCTS AND SERVICES ARE ERROR FREE OR WILL
OPERATE WITHOUT PACKET LOSS OR INTERRUPTION, NOR DOES NET2PHONE
WARRANT ANY CONNECTION TO OR ANY TRANSMISSION OVER THE INTERNET.
NET2PHONE MAKES NO EXPRESS OR IMPLIED REPRESENTATION OR WARRANTY,
INCLUDING BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY OR FIT-
NESS FOR A PARTICULAR PURPOSE OR AS TO THE QUALITY OF THE CALL.
Limitation of Liability. IN NO EVENT SHALL NET2PHONE, ITS AFFILIATES, SUB-
SIDIARIES, PARENT COMPANIES, AGENTS, NETWORK SERVICE PROVIDERS, PART-
NERS, OR EMPLOYEES BE LIABLE TO YOU OR ANY THIRD PARTY IN ANY RESPECT
FOR ANY COSTS OR DAMAGES ARISING EITHER DIRECTLY OR INDIRECTLY FROM
THE USE OF NET2PHONE'S PRODUCTS OR SERVICES INCLUDING WITHOUT LIMI-
TATION ANY ACTUAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE,
RELIANCE OR SPECIAL DAMAGES, OR FOR ANY LOSS OF REVENUE, PROFITS,
USE, DATA, GOODWILL OR BUSINESS OPPORTUNITIES OF ANY KIND OR NATURE
WHATSOEVER, ARISING IN ANY MANNER FROM ANY CAUSE OF ACTION OR CLAIM
RELATING TO THIS AGREEMENT, TO THE PRODUCTS AND SERVICES PROVIDED BY
NET2PHONE.
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM

• 1-Year Limited Warranty
Net2Phone is a leading provider of voice-enhanced Internet communications
services to individuals and businesses.
Recognized as the company that first bridged the Internet with the public
switched telephone network, Net2Phone routes millions of minutes daily over
the Internet. Using its advanced IP (Internet Protocol) network and technolo-
gies, Net2Phone routes voice and other value-added applications worldwide.
Internet calls are less expensive than traditional phone calls primarily because
these calls are routed over the Internet. All NetPhone initiated phone calls are
made through special gateways that reduce echoing and cross-talk, resulting in
high-quality phone calls. Bypassing much of the traditional phone network
makes it possible for Net2Phone to provide incredibly low rates for the millions
of calls it delivers worldwide.
Instant BroadbandTM Series
1
NNoottee::This product is for use in the
United States and Canada only.
About Net2Phone
Introduction
The Linksys EtherFast®Cable/DSL Voice Enabler
Congratulations on your purchase of a Instant Broadband EtherFast®
Cable/DSL Voice Enabler powered by Net2PhoneSM. The EtherFast®
Cable/DSL Voice Enabler powered by Net2PhoneSM is the perfect solution for
using your high-speed broadband Internet connection to place Voice Over IP
telephone calls.†With the Voice Enabler added to your existing Internet
router, you can easily enable any network solution to instantly make phone
calls over the Internet. An ordinary telephone connects to the RJ-11 port
(telephone jack) on the back of the Voice Enabler, and calls are routed by
Net2Phone’s superior quality network to anywhere in the world—significantly
reducing long distance charges.
Phone calls made over your high-speed Internet connection are clear and reli-
able because of superior technology—much clearer than standard phone calls
over the Internet. And because you are using a standard telephone, there are no
worries about incompatibility or making sound cards, modems, speakers, and
microphones work together. None of your PCs even have to be turned on to
make calls, so there’s no waiting for your PC to boot up to make a call. The
EtherFast®Cable/DSL Voice Enabler handles all of your telephony needs once
added to your existing router, switch or hub that’s connected to the Internet.
†in the United States and Canada only
• Connects to Any Network Solution With an Internet Connection
• One Low Rate For All Domestic Phone Calls
• Uses an Ordinary Telephone to Make Internet Calls—Even Cordless
• Configurable Through Your Networked PC's Web Browser
• Net2Phone Web-based Account Management
• Always on Dial Tone
• No Access Codes or Dial Around Numbers
• Adds an additional outgoing phone line to your home or business*
• Use an ordinary touch-tone telephone to make calls
• Make calls without a PC
• Compatible with virtually all Cable/DSL Routers
• Free Technical Support—24 Hours a Day, 7 Days a Week for North
America Only
Features
* Any Net2Phone services provided through this Equipment manufactured by Linksys are not intended to replace or be a substitute for pri-
mary line voice services or Plain Old Telephone Service (POTS) and are not meant to provide guaranteed Automatic Number Identification
or Automatic Location Information capabilities associated with 911 or E911 services or to permit access to 411 directory assistance services.
Net2Phone and/or Linksys will not be liable for any damages, expenses, liabilities, risks, or harms arising out of or related to the Net2Phone
services provided through this Equipment.
2
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM

Package Contents
• One Linksys Instant Broadband™ EtherFast® Cable/DSL Voice Enabler
powered by Net2PhoneSM
• One power adapter
• One Net2Phone/Linksys Rechargeable Calling Card (Not Shown)
• One user guide and registration card
System Requirements
• One Available RJ-45 10/100 Port onYour Router, Switch or Hub (connect-
ed to the Internet)
• One Standard Touch-tone Telephone Set
• Microsoft Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or later.
(5.0 and 4.7, respectively, are strongly recommended.)
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
4
Getting to Know the Cable/DSL
Voice Enabler
The Cable/DSL Voice Enabler’s Rear Panel
The rear panel of the Voice Enabler is where all of the Voice Enabler’s con-
nections are made.
Uplink The Uplink Port is where you uplink to your
router, switch or hub. Connect one end of a UTP
Category 5 cable to the Voice Enabler’s Uplink
port. Connect the other end of the cable to the
appropriate port on the back of your router, switch
or hub (which is connected to the Internet).
Crossover Switch The Crossover Switch (X II) toggles the Uplink
port between crossover mode (X) and straight-
through mode (II). See the diagram below to
determine the position the switch should be in for
your situation.
NNoottee::The diagram above is for reference purpos-
es only. Every network is different. If you do not
make a connection to the Voice Enabler by using
the settings above, change the position of the
Crossover Switch.
3
Instant BroadbandTM Series

Phone The Phone Port is where you will connect your
standard telephone.
Power The Power Port is where you will connect the
included AC Power adapter.
Reset Button See the section below concerning the Voice
Enabler’s Reset Button.
The Reset Button*
Briefly pressing the Reset Button will refresh the Voice Enabler’s
connections, potentially clearing any jammed links.
Pressing the Reset Button and holding it in for a few seconds will
clear all of the Voice Enabler’s data and restore the factory defaults. By reset-
ting the Voice Enabler, you run the risk of creating conflicts between your PCs’
actual IP Addresses and what the Voice Enabler thinks their IP Addresses should
be. You may be forced to reboot the entire system(s).
If your Voice Enabler locks up, simply power it down for 3 to 5 seconds by
removing the power cable from the Voice Enabler’s Power Port.
Et erFast®Cable/DSL Voice E abler powered by Net2P o eSM
6
I sta t Broadba dTM Series
5
Cable/DSL Voice Enabler ’s Front Panel LEDs
Power Green. The Power LED illuminates when the Voice enabler
is powered on.
Diag Red. The Diag LED illuminates when the Voice Enabler
goes through its self-diagnosis mode during boot-up. It will
turn off upon successful completion of the diagnosis. If this
LED stays on for an abnormally long period of time, refer
to the Troubleshooting section.
In Use
Net2Phone Green. The Net2Phone LED illuminates when there is an
open phone connection.
Link/Act Green. The Link/Act LED serves two purposes. If the LED
is continuously illuminated, the Voice Enabler is successful-
ly connected to a device through the Uplink port. If the
LED is flickering, the Voice enabler is actively sending or
receiving data.
Full/Col Green. The Full/Col LED also serves two purposes. If this
LED is continuously illuminated, the connection made
through the corresponding port is successfully running in
Full Duplex mode. If the LED is off, the port is operating at
half duplex. If the LED is flickering, the connection is
experiencing collisions. Infrequent collisions are normal. If
this LED is flickering too often, there may be a problem
with your connection. Check the Troubleshooting section if
you think there is a problem.
100 Orange. The 100 LED illuminates when a successful
100Mbps connection is made through the corresponding
port. If the LED is off, the port is operating at 10Mbps.

Connecting Your Hardware Together and Booting Up
Once you are sure that you have the proper values on hand, you can begin the
Installation and Setup of your EtherFast®Cable/DSL Voice Enabler.
1. Connect a Category 5 (Ethernet) network cable from the Uplink Port
on the back of the Voice Enabler to an open port on your router, switch or
hub, which is connected to the Internet. Verify that the Crossover Switch is
in the correct position. For more information about the Crossover Switch,
types of cables, and which ports to connect to, refer to the chart below.
2. Connect the power-supply cable to the Power port on the rear of the Voice
enabler, then plug the supplied AC adapter into a power outlet.
• The Power LED will illuminate green as soon as the power adapter is
connected.
• The Diag LED will illuminate red for a few seconds while the Voice
enabler goes through its internal diagnostic test. The LED will turn off
when the self-test is complete.
3. Connect a Standard Phone Cord to the RJ-11 Port on the back of the
Voice Enabler. Connect the other end of the cord to your standard tele-
phone. You will now be able to access the Voice Over IP features from
this telephone. Your Net2Phone account is NOT set up at this time. Refer
to the section called Setting Up and UsingYour New Cable/DSLVoice
Enabler for more information.
The Hardware Installation is complete. Continue to the next page to con-
figure your Voice Enabler.
NNoottee::The diagram above is for reference purposes only.
Every network is different. If you do not make a connec-
tion to the Voice Enabler by using the settings above,
change the position of the Crossover Switch.
7
Connecting Your Hardware Together and Booting Up
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
Instant BroadbandTM Series
Connecting the Cable/DSL
Voice Enabler to Your Network
Overview
Adding the Cable/DSL Voice Enabler to your existing router, switch or hub is
easy. After connecting all your hardware together, you will have to set some
values within the Voice Enabler’s Setup Utility.
You will need the following values from your Network Administrator in order
to install the Net2Phone Cable/DSL Voice enabler:
• Your account and PIN number from Net2Phone (to use their voice service)
• Your network-configured PC’s fixed Internet IP Address (if applicable)
• Your network-configured PC’s Computer Name and Workgroup Name
• Your Subnet Mask
•Your Default Gateway
•Your Primary DNS IP address
About Static & Dynamic IP Addresses
Static IP Addresses A static IP address is an IP address permanently assigned
to a computer in a TCP/IP network. Static IP addresses are usually assigned
to networked devices which are consistently accessed by multiple users, such
as Server PCs, or printers.
Dynamic IP Addresses A dynamic IP address is an IP address that is automati-
cally assigned to a client station (computer, printer, etc.) in a TCP/IP network.
Dynamic IP addresses are typically assigned by a DHCP server, which can be
a computer on the network or another piece of hardware. A dynamic IP
address may change every time your computer connects to the network.
DHCP (Dynamic Host Configuration Protocol) DHCP is software that automati-
cally assigns IP addresses to client stations logging onto a TCP/IP network.
DHCP eliminates having to manually assign permanent IP addresses to every
device on your network. DHCP software typically runs in servers and is also
found in network devices such as Routers.
}Only if applicable
8

3. Once you know the Voice Enabler’s IP Address, open your web browser
and type http:// and then the Voice Enabler’s IP address that you have
written down in the browser’s Address box. Press Enter. In the example
below, the IP address is 192.168.1.2.
4. A username and password prompt will appear. Leave the User Name
box empty and type admin (the default password) in the Password box.
Click OK.
9
Setting Up and Using Your New
Cable/DSLVoice Enabler
Configuring the Cable/DSL Voice Enabler
Now that your Cable/DSL Voice Enabler is connected to your network, you
can begin configuring your system.
1. You will need to know the IP address of the Voice Enabler in order to con-
figure it. This is done using the telephone that is attached to the Enabler.
Pick up the handset of the telephone that is attached to the Enabler and
dial 1**. The currently assigned IP address of the Enabler will be read
back to you. If you are read a number that is anything besides 0.0.0.0,
write this number down and proceed to Step 3. If the IP address you
are read is 0.0.0.0, proceed to Step 2.
2. If the IP address you are read is 0.0.0.0, then your Voice Enabler does not
have an IP address. There is one of two ways of assigning the Voice
Enabler an IP address. You must choose between the methods. You can-
not use DHCP and a static IP address for yourVoice Enabler at the same
time.
a) If you are using DHCP software to assign IP addresses and your
network is currently functioning properly, press the Reset button on
the back of the Voice Enabler and dial 1** again. Once you are
read an IP address other than 0.0.0.0, write it down and proceed
to Step 3. If you are still read a 0.0.0.0 IP address, make sure that
your Voice Enabler is connected properly and that the Power LED is
lit. If you are still read a 0.0.0.0 IP address, then refer to the
Troubleshooting section.
b) If you are using static IP addresses on your network, you need to
determine what IP address you would like the Voice Enabler to have.
Pick up the handset of the telephone that is attached to the Enabler
and dial 1**, and then XXX*XXXX*XXX*XXX, where “X” is a
digit in the IP address, and “*” is a period between them. For exam-
ple, dialing 1**192*168*1*2 would result in assigning the Voice
Enabler a static IP address of 192.168.1.2. Check the address by
dialing 1** again and listening for it to be read back. If you are
read the IP address as you assigned it, write it down and proceed
to Step 3.
Instant BroadbandTM Series
NNoottee::
To avoid IP conflicts, ping the IP address you plan to assign to the Voice Enabler
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
10

11
Net2Phone Enter the Account Number and the Personal Identification
Number (PIN) that appear on the Net2Phone/Linksys Rechargeable Calling
Card that came in your Voice Enabler’s box.
6. When you have properly configured the Setup page, click Apply. The
following page will appear, notifying you that all of your settings have
been accepted. From this page you can either continue with your Voice
Enabler’s setup, or you can link to the Net2Phone/Linksys webpage in
order to activate your Net2Phone account (if your Internet connection is
already configured properly).
7. ActivatingYour Net2Phone Account.
a. If you have not activated your Net2Phone account through the
Linksys/Net2Phone website, please select the link that will direct
you to this website. (Follow the instructions to activate your
account.) Remember to return here after you have completed
activation and continue from this step.
b. If you have already activated your account (or do not wish to acti-
vate it at this time), click on Continue.
8. Close the browser window.
Your Cable/DSLVoice Enabler is now configured to your
network and you are ready to make phone calls.
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
Instant BroadbandTM Series
4. The Cable/DSL Voice Enabler ’s Setup page will appear.
5. Configure the following values.
Host Name This field allows you to supply a host name for the Voice
enabler. In most cases, leaving this field blank will work.
LAN IPAddress These values refer to your internal network settings.You
can change the IP Address information of the Voice Enabler here. Select
either Obtain an IPAddressAutomatically (if you use DHCP), or select
Specify an IPAddress (if you are using a static IP address). If you select
Specify an IP Address, you may have to enter the values for your Subnet
Mask, your Default Gateway Address and your DNS. Verify that the set-
tings match the TCP/IP settings of the other computers on your network.
If you are unsure about automatic IP address assignment or static IP
addreses, see the beginning of this section. All values that you enter here
must be compatible with the rest of your network. You can also set the IP
Address for the Voice Enabler using an attached telephone. For more
information, see the beginning of this section.
NNoottee::
The Setup
page shown in
this graphic may
differ from the
one seen on your
Voice Enabler.
NNoottee::
If you choose not to activate your Net2Phone account now, you can do it at any
time by going to the HHeellpptab in the Voice Enabler’s Web-based Utility. You will not be
able to make any telephone calls using the Voice Enabler unti l you activate your
Net2Phone account.
12

13
Once your Net2Phone account has been activated* and your Voice Enabler is
properly connected, follow these simple instructions in order to place a phone
call**:
1. Pick up the receiver.
2. Dial the number, including the area code.
3. The In Use Net2Phone LED will light up, indicating that the phone call is
being routed.
If your Voice Enabler is installed properly and your account is set up, the
phone call should be completed.
If you experience any difficulty, refer to the Net2Phone
Troubleshooting/Frequently Asked Questions section of the manual.
*If you currently have a Net2Phone PC2Phone or Net2Phone Direct account number, it can not
be used with this service! You must use the account number printed on the calling card that was
enclosed with your Linksys EtherFast®Cable/DSL Voice Enabler powered by Net2Phone.
**Any Net2Phone services provided through this Equipment manufactured by Linksys are not
intended to replace or be a substitute for primary line voice services or Plain Old Telephone
Service (“POTS) and are not meant to provide guaranteed Automatic Number Identification or
Automatic Location Information capabilities associated with 911 or E911 services or to permit
access to 411 directory assistance services. Net2Phone and/or Linksys will not be liable for any
damages, expenses, liabilities, risks, or harms arising out of or related to the Net2Phone services
provided through this Equipment.
Instant BroadbandTM Series
Placing Phone Calls Using the Cable/DSL Voice Enabler
Some settings of your Voice Enabler can be determined and/or changed using
the telephone that is attached to the Enabler, rather than with the Web-based
Utility. Refer to the chart below for a list of the settings that can be changed
and how to change them.
Please note that 0** is the default, so if you have not changed any settings at
all, using either the phone or the Web-based Utility, you are depending on
your DHCP software to assign the Voice Enabler an IP address. Also, dialing
any of the entries listed above with no other numbers after it will result in the
Voice Enabler reporting that particular setting back to you. For example, if
you dial 1** with no numbers after it, the Voice Enabler will “read” the cur-
rently assigned IP address to you. If you dial 3** with no numbers after it,
the Voice Enabler will “read” the currently assigned Gateway IP Address to
you.
Using the Phone to Change the Voice Enabler’s Settings
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
14
NNoottee::
Changing any of these settings will affect how the Voice Enabler connects to
and is recognized by your network. Make a note of all settings bbeeffoorreechanging
them, so you can restore them if necessary. Entering improper values may result in
an inability to make calls using the Voice Enabler.

15
Setup
The basic Setup screen is the first screen you will see when you access the
utility. If you have already installed and setup your Voice Enabler, you have
already seen this screen and have already properly configured all of the
screen’s values.
• Host Name This entry identifies your Voice Enabler. If you have more
than one Voice Enabler, it might be of use to label them differently.
Otherwise, there is usually no need to change this entry.
• Firmware Version This entry shows the version of the firmware you are
using. Future versions of the Voice Enabler’s firmware may become avail-
able on the Linksys Website.
• LAN IPAddress and Subnet Mask The IP Address and Subnet Mask of
the Voice Enabler as it is seen on the internal LAN. See the section on
Configuring the Cable/DSL Voice Enabler for more information on IP
addresses.
• Default Gateway Address This address must match that of your Internet
sharing device (such as your router, switch, hub, etc.) so that calls can be
routed over the Internet.
NNoottee::
The Setup
page shown in
this graphic may
differ from the
one seen on your
Voice Enabler.
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
The Cable/DSL VoiceEnabler’s
Web-based Utility
Quick & Easy Administration
The EtherFast®Cable/DSL Voice Enabler has a web-based administrative util-
ity programmed into its hardware. All administrative tasks are performed
through this web utility. The web utility can be accessed by any PC on the
network by typing http:// and the Voice Enabler’s IP address into the PC’s
web browser address window.
Upon entering the address into the web browser, a password request page will
pop up. Leave the User Name field empty, but type “admin” into the
Password field.
On the following pages you will find brief descriptions of each utility web-
page and each page’s more important functions. More detailed explanations
and instructions can be found by clicking each page’s Help button. To apply
any settings you’ve altered on any page, click the Apply button. To clear any
values you’ve entered on any page, click Cancel and re-enter information
before you click Apply. Once all settings are correct, click Continue.
Instant BroadbandTM Series
NNoottee::Refer to the section called CCoonnffiigguurriinnggYYoouurrCCaabbllee//DDSSLLVVooiiccee
EEnnaabblleerrif you don’t know your Voice Enabler’s IP address.
16

17
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
This tab displays the current status of the Voice Enabler; it reflects the data
and selections you’ve entered under the Setup tab.
All of the information provided on this screen is read-only. To make changes,
select the Setup tab.
• Host Name This field shows the name of your Voice Enabler.
• Firmware Version This field shows the installed version and date of the
firmware. Version dates are slightly more accurate than version numbers.
• LAN These fields display the current IP Address, Subnet Mask and
Default Gateway of the Voice Enabler, as seen by users on your internal
network.
• DNS (Domain Name System) IPAddress These fields show the IP
Address(es) of the DNS currently used by the Voice Enabler. Multiple
DNS IP settings are common. In most cases, the first available DNS entry
is used.
Speed Dial
Status
• DNS (Domain Name Server) IP Address Your ISP will provide you with
at least one DNS IP Address. If set to Obtain an IP address automatically,
these values are automatically assigned by your DHCP server.
• Net2Phone Enter the Account Number and the Personal Identification
Number (PIN) that appear on the Net2Phone/Linksys Rechargeable
Calling Card that came in your Voice Enabler’s box. This is the first step
of setting up your Net2Phone account. Once you have entered these val-
ues, you will go on to the final step, which is to connect to the
Linksys/Net2Phone web site and enter your account number and PIN
again - and select your calling plan. You will be able to make phone calls
after you complete both steps.
It is strongly recommended that you set a password for the Voice Enabler.
When you first power up the router, you will notice that the Password setting
default is “admin”. For security, we recommed that you change your pass-
word often.
Instant BroadbandTM Series
Password
If you set the Restore Factory Default option and click Apply,
you will clear all of the Voice Enabler’s settings. Do not
restore to the factory defaults unless you are having difficul-
ties with the Voice Enabler. Once the Voice Enabler is reset,
you will have to re-enter your configuration information.
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Here you will find links to all of the Utility’s internal support documentation,
a link to Linksys’s website, the application that upgrades the Voice Enabler’s
firmware, as well as a link to Net2Phone’s website for Net2Phone account
management.
To upgrade the Voice Enabler’s firmware:
1. Download the latest firmware version from the Linksys website
(www.linksys.com).
2. Go to the Help screen (above).
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
Help
NNoottee::Your current configuration settings for the Voice
Enabler may be lost during a firmware upgrade. You
should record all of your settings in a safe place before
beginnng the upgrade.
The functions on the Voice tab allow users to enable or disable the automatic
announcement of their Net2Phone account balance. It also allows users to
program phone numbers that can be dialed quickly using “shortcuts”. Ten
different numbers can be input for speed dial through the Voice Enabler.
To hear your account balance at the beginning of every phone call:
Choose Enable to hear your Net2PhoneAccount Balance when you make a
call. If you choose Disable, this announcement will not be made.
To program the Speed Dial option:
1. Enter the shortcut for the first telephone number you wish to program
into the first available Speed Dial box.
2. Enter the telephone number associated with that shortcut in the correspon-
ding phone number box.
3. Enter a description for the number in the Description box.
4. When calling, pick up the receiver and dial the shortcut of the telephone
number you wish to call. For example, the shortcut shown above would
be “*1”. Your shortcut can be any combination of numbers and symbols
found on the telephone keypad, and does not have to begin with the “*”
character.
Instant BroadbandTM Series
Voice
20

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Troubleshooting
Common Problems and Solutions
This section provides possible solutions to problems regarding the installation
and operation of the Cable/DSL Voice Enabler. Read below description to
solve your problems. If you can’t find an answer here, check the Linksys
website at www.linksys.com.
1. The Diag LED stays lit when it shouldn’t.
• The Diag LED lights up when the device is first powered up.
Meantime, the system will boot up itself and check for proper opera-
tion. After finishing the checking procedure, the LED turns off to show
the system is working fine. If the LED remains lit after this time, the
device is not working properly. Try to re-flash the firmware by assign-
ing a static IP address to the computer, then upgrade the firmware
again. If that doesn’t help, contact your dealer for further inspection.
2. I can’t access the Cable/DSL Voice Enabler through the web browser .
• Check if both ends of the network cable and power adapter are properly
connected. Check if the status LEDs on the front panel are functioning
properly.
• If using Windows 95, 98 or ME, check the TCP/IP setup on the client
side. Run "winipcfg" by clicking on the Start button, then selecting
Run. The PC should have an IP address of 192.168.1.xxx ("xxx" is
from 2 to 254.) Subnet Mask is 255.255.255.0, the default gateway IP
should be the Router’s IP Address, and DNS (in "More".)
• Same as above, check the IP Address of the Cable/DSL Voice Enabler.
• Double check your web browser settings and disable proxy settings.
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
Instant BroadbandTM Series
3. Click Upgrade Firmware. A new page will appear.
4. Enter your Voice Enabler’s administration password into the Password
Confirm box.
5. Click the Browse button and find the firmware upgrade file that you
downloaded from the Linksys website. Double-click the upgrade file.
This will place the file into the “File Path:” box.
6. When the correct file is in the “File Path:” box, click the Upgrade button
and follow the instructions there. This will complete your firmware
upgrade.
Filters
Once your Internet connection has been established, you can click on the
Net2Phone link in order to activate your Net2Phone Account, or to get infor-
mation on your Net2Phone account.
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EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
standard telephone cable from the back of the Router to the wall plate. (See
figure below.) The RJ-ll jack on the back of the Router is only made for a
standard analog telephone.
If
your questions are not addressed here, refer to the contact information
on the last page of this manual.
Does the Cable/DSL Voice Enabler support any operating system other than
Windows 95,Windows 98,Windows ME,Windows 2000, or Windows NT? Yes,
but Linksys does not, at this time, provide technical support for setup, con-
figuration or troubleshooting of any non-Windows operating systems.
If all else fails in the installation, what can I do? Reset the Voice Enabler by
holding down the reset button for at least three seconds. Obtain and flash
the latest firmware release that is readily available on Linksys website,
www.linksys.com.
How will I be notified of new firmware upgrades? All Linksys firmware
upgrades are posted on the Linksys website at www.linksys.com, where
they can be downloaded for free. The Voice Enabler's firmware can be
upgraded with FTP programs, or from the Help page on the Voice Enabler’s
Web-based Utility.
Will the Voice Enabler function in a Macintosh environment? Yes, but the Voice
Enabler's setup pages are accessible only through Internet Explorer v4.0 or
Netscape Navigator v4.0 or higher for Macintosh.
I am not able to get the web configuration screen for the Voice Enabler. What
can I do? You may have to remove the proxy settings on your Internet
browser, e.g., Netscape Navigator or Internet Explorer. Or remove the dial-
up settings on your browser. Check with your browser documentation.
Why do I get interference on the line? Check to see if you have connected the
Frequently Asked Questions
Instant BroadbandTM Series
24

25
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
What happens when I don't hear the dial-tone? There are chances that the
WAV files have been corrupted. Either upgrade the firmware (see the
section called Help) or, if you have already upgraded, reapply your
firmware upgrade.
What should I do when the calls are getting dropped after a few minutes? Call
Net2Phone Customer Service at [phone] to trace the call.
Why can’t I call people using just Net2Phone or YAP software on their PCs? The
Voice Enabler uses different methods of identifying phone numbers and
IP addresses than the Net2Phone software only calling solution. The same
goes for YAP software users.
What happens when calls get connected but only one person (caller or receiver)
is able to hear? This could be your Internet Service Provier's (ISP) fire-
wall problem. Contact your Internet Service Provider(ISP) for further
assistance.
What should I do if I get a “Connection Error"? First, check if the device is
connected properly to the LAN. After that, check your Account ID and
PIN to make sure that they are entered correctly.
If your issue is not addressed here, please read through the Linksys
Troubleshooting/Frequently Asked Questions section.
Net2Phone Troubleshooting Guide
Can I set-up my Linksys Cable/DSL Voice Enabler powered by Net2Phone to
make calls without setting it up and configuring it for my network? No, you
must set up and configure your Voice Enabler on your network first.
Can I add a Voice Enabler to an existing Net2Phone Router for a total of two out-
going phone lines? Yes.
Do these phone calls work behind NAT (Network AddressTranslation)? Yes
I already have a Net2Phone account number, can I use it in place the account
number printed on my calling card, which was packaged with my Router?
No. The Net2Phone account number that you are already using is for a
different type of service and your Voice Enabler will not work with that
account number. You must use the account number that is pre printed on
the back of the calling card that came with the Voice Enabler.
Why would I want to use the Linksys Cable/DSLVoice Enabler powered by
Net2Phone to make calls instead of using regular Net2Phone service?
Because this service lets you make calls over the Internet with the ease of
just picking up your phone. Also, these calls do not rely on using your
computer. In fact, if you used a cordless phone with device, you could
make Internet calls from any room in your house!
Can I use the Linksys Cable/DSL Voice Enabler powered by Net2Phone to replace
my primary phone line? No. Any Net2Phone services provided through
this Equipment are not intended to replace or be a substitute for primary
line voice services or Plain Old Telephone Service ("POTS") and are not
meant to provide guaranteed Automatic Number Identification or
Automatic Location Information capabilities associated with 911 or E911
services or to permit access to 411 directory assistance services.
Net2Phone will not be liable for any damages, expenses, liabilities, risks,
or harms arising out of or related to the Net2Phone services provided
through this Equipment.
Net2Phone Frequently Asked Questions
Instant BroadbandTM Series
26

27
EtherFast®Cable/DSL Voice Enabler powered by Net2PhoneSM
Warranty Information
BE SURE TO HAVE YOUR PROOF OF PURCHASE AND A BARCODE
FROM THE PRODUCT'S PACKAGING ON HAND WHEN CALLING.
RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF
PURCHASE.
IN NO EVENT SHALL LINKSYS’LIABILITY EXCEED THE PRICE PAID
FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDEN-
TAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCU-
MENTATION. LINKSYS DOES NOT OFFER REFUNDS FOR ANY PROD-
UCT.
LINKSYS OFFERS CROSS SHIPMENTS, A FASTER PROCESS FOR PRO-
CESSING AND RECEIVING YOUR REPLACEMENT. LINKSYS PAYS
FOR UPS GROUND ONLY. ALL CUSTOMERS LOCATED OUTSIDE OF
THE UNITED STATES OF AMERICA AND CANADA SHALL BE HELD
RESPONSIBLE FOR SHIPPING AND HANDLING CHARGES. PLEASE
CALL LINKSYS FOR MORE DETAILS.
Instant BroadbandTM Series
Specifications
Model Number BEFN2PE
Standards IEEE 802.3, 802.3u
Protocol CSMA/CD
Ports One 10/100 Port
One RJ-11 Port
Speed 10/100Mbps
Cabling Type 10BaseT: UTP/STP Category 3 or 5
100BaseTX: UTP/STP Category 5
Standard Telephone Cable
Switch Crossover/Straight-Through
Button Reset
Topology Star
LED Indicators Power, In Use Net2Phone, Diag
LAN Full/Coll, Link/Act, 100
Environmental
Dimensions 186 x 154 x 48 mm (7.31 x 6.16 x 1.88 inches)
Unit Weight 12.7 oz. (0.36 Kg)
Power Input External, 12V AC 1A
Certifications FCC Class B, CE Mark Commercial
Operating Temperature 0°C to 45°C (32°F to 113°F)
Storage Temperature -20°C to 70°C (-4°F to 158°F)
Operating Humidity 0% to 85% non-condensing
Storage Humidity 5% to 90% non-condensing
Customer Support
Environmental
28

Contact Information
For help with the installation or operation of this product, contact Linksys
Customer Support at one of the phone numbers or Internet addresses below.
Sales Information 800-546-5797 (LINKSYS)
Tech Support and RMA Issues 800-326-7114
Fax [phone]
Email [email protected]
Web http://www.linksys.com
FTP Site ftp.linksys.com
For help with the installation or operation of this product, contact Net2Phone
Customer Support at the phone number or one of the Internet addresses
below.
Information &
Technical Support 888-491-3645
Email [email protected]
Web http://linksys.net2phone.com
Instant BroadbandTM Series
Net2Phone Contact Information
29

© Copyright 2001 Linksys,All Rights Reserved.
Printed in the USA.
http://www.linksys.com