Lockly SECURE LINK Instruction Manual

Installation & User Manual
PGH200
SECURE LINK

2
The LOCKLY®Secure Link Wi-Fi Hub comes in two parts. Each
part of the Secure Link is crucial to enable voice assistant
features and live monitoring and control of your LOCKLY
device.
The Wireless Door Sensor is optional but highly recommended
as they provide the ability to verify that your door is securely
closed and not ajar.
Secure Link Wi-Fi Hub
USB 5V 1A AC Adaptor* Wireless Door Sensor
LED Indicator
Door Sensor
PART A PART B
*You may plug the USB Secure Link Wi-Fi Hub into any UL Certified
5V 1A USB outlet, however we recommend using ours for best
performance. Power adaptor supplied in this box is based on
standard power plug and socket used by country.
Door Frame Sensor

3
1. Setting up the
Secure Link Wi-Fi Hub
You should install the Secure Link Wi-Fi Hub after you have
successfully finished installation and set up of your LOCKLY®Smart
Lock. Refer to your appropriate LOCKLY Smart Lock Installation
Guide and User Manual that came with the lock for reference.
The Secure Link Wi-Fi Hub (Part A) can be plugged into any
standard 5V 1A USB port or use the UL certified USB AC adapter
included in this box (recommended).
For best connectivity, choose an appropriate location for the
Secure Link Wi-Fi Hub for optimum performance (see below).
For optimum connectivity, it is recommended that the hub be no
further away from the lock than 30 feet (9 meters)
LOCKLY®Smart Lock
PGD728 Series Shown
as reference only
Secure Link Wi-Fi Hub
Part A Shown Above
as reference only
30 Feet (9 Meters)
Distance Between
In order for your Secure Link Wi-Fi Hub to connect to the internet, you must have
a Wi-Fi network with a radio signal emitting 2.4 GHz. All modern Wi-Fi devices
support 2.4 GHz connections while some equipment supports both 2.4 GHz and 5
GHz. Please check with your network administrator or internet provider if you’re
unsure what kind of network you have.
Proceed to the next page to read how to finish set up of your Wi-Fi Hub.

4
Plug the Secure Link Wi-Fi Hub into the 5V 1A USB AC adapter
and plug the AC adapter to your wall socket.
USA Outlet Shown
A RED LED indicator light will
flash slowly to indicate that
the Wi-Fi Hub is ready to
connect.
LED Indicator is
located next to the
Setup Button
Once you have confirmed that your Secure Link Wi-Fi Hub is
ready to connect to your lock, open the LOCKLY®app to
get started.
In case you have not downloaded our app,
you can scan the QR code to the left or visit
https://LOCKLY.com/app
Make sure you have already created an account and setup
your LOCKLY device to the LOCKLY app to continue.
Before you continue the Secure Link Wi-Fi Hub set up on your
app, proceed to the next page to learn more about using the
Secure Link Wi-Fi Hub and best practices for connectivity.

5
2. Using the
Secure Link Wi-Fi Hub
During the setup process position yourself between the lock
and the Secure Link Wi-Fi Hub—ideally no more than 30 feet
(9 meters) apart. Ensure your iOS or Android device has both
Bluetooth and Wi-Fi enabled.
30 Feet (9 Meters)
Distance Between
LOCKLY®Smart Lock
PGD728 Series Shown
as reference only
Secure Link Wi-Fi Hub
Part A Shown Above
as reference only
You
Using an iOS or Android
Device with Bluetooth & Wi-Fi enabled
TIP: The Secure Link requires a strong wireless signal for optimal
performance. Make sure the Secure Link will be installed in a
location with a strong 2.4 Ghz wireless signal. Sometimes distances
between Wi-Fi hub and lock can vary due to circumstances. If you
are having difficulty setting up optimal range of 30/ft or less, we’re
here to help. Call our customer care team: [phone], or visit
LOCKLY.com/help for suggestions and troubleshooting tips.

6
Secure Link
Installation Checklist.
You have a LOCKLY Smart Lock
already, and now adding the Wi-Fi Hub.
The Secure Link Wi-Fi Hub is installed within 30
feet (9 meters) from your LOCKLY Smart Lock.
You have the LOCKLY App installed on
your iOS or Android device.
You are standing between your smart lock
and the Secure Link Wi-Fi Hub.
Your Secure Link Wi-Fi Hub is located in a
location with a strong Wi-Fi signal.
You are currently connected to a 2.4 GHz
Wi-Fi Network (802.11 B/G/N) on your iOS or
Android device.
Be sure you check off the above 8 boxes before proceeding.
If any of the boxes are not checked, you may experience
intermittent or delayed response time in notifications.
I’m excited for my new LOCKLY®smart lock,
now compatible with Alexa and Google Assistant.*
*Requires successful installation of the Secure Link Wi-Fi Hub
and connected to a strong internet connection
Your smartphone Bluetooth connection is ON
and connected to your LOCKLY device.

7
3. Configuring Your
Secure Link Wi-Fi Hub
First, make sure the smartphone you are using to add the Wi-Fi
Hub is connected to your 2.4 GHz Wi-Fi Network. Next, open
your LOCKLY®App and select the main menu from the upper
left corner. (Image shown with iOS demo). Once the menu
opens go ahead select “Set up a New Device”
Select the Secure Link
Wi-Fi Hub on the bottom
NEXT >

8
If you have never connected the Secure Link Wi-Fi Hub to your
smart lock, the Secure Link should have a slow flashing RED LED
Indicator. Press and hold the Setup Button located on the top of
the Wi-Fi Hub for 3 seconds until you see the GREEN LED Indicator
start to rapidly flash.
If you don’t see anything appear with a Bluetooth icon and a
name starting with PGH200... simply click the Refresh button on
the upper right to rescan. Make sure your Wi-Fi Hub is showing
a flashing GREEN LED indicator and the Wi-Fi Hub is within the
optimal distance of 30 feet from your lock. Select the desired
Wi-Fi Hub to continue.
Connect to Secure LINK
Minimum 2-3 Bars
Recommended
Press and Hold
3 Seconds

8
Enter your Wi-Fi password
in the next line next to the
icon, then click “Next
Step” to continue.
If you are already connected to a 2.4 GHz compatible Wi-Fi
network, it should display the network name. (See example
below)
Select if your Wi-Fi Hub LED
Indicator light is ON and
SOLID GREEN.
Select if your Wi-Fi Hub LED
is flashing green.
below)
NOTE:If the LED is flashing RED,
please check if your WiFi
network is properly working.
Please check with your network
administrator or internet provider
if you’re unsure.

10
Congratulations!
Your Secure Link Wi-Fi Hub
is now set up.
Below are some quick information for troubleshooting.
No Indicator Light
Your Wi-Fi Hub has no power.
Check your the power supply.
Slow RED
Light Flashing
Your Wi-Fi Hub has power.
It’s not connected to any wireless network.
Rapid GREEN
Light Flashing
Your Wi-Fi Hub is in setup mode. Setup mode can be
entered by pressing the setup button for 2 seconds.
Setup mode will last approx 2 minutes.
Solid GREEN Light
Your Wi-Fi Hub is on and connected to an active
2.4 GHz wireless network.