Lockly SECURE LINK Instruction Manual

Installation & User Manual
PGH200
SECURE LINK

2
The LOCKLY®Secure Link Wi-Fi Hub comes in two parts. Each
part of the Secure Link is crucial to enable voice assistant
features and live monitoring and control of your LOCKLY
device.
The Wireless Door Sensor is optional but highly recommended
as they provide the ability to verify that your door is securely
closed and not ajar.
Secure Link Wi-Fi Hub
USB 5V 1A AC Adaptor* Wireless Door Sensor
LED Indicator
Door Sensor
PART A PART B
*You may plug the USB Secure Link Wi-Fi Hub into any UL Certified
5V 1A USB outlet, however we recommend using ours for best
performance. Power adaptor supplied in this box is based on
standard power plug and socket used by country.
Door Frame Sensor

3
1. Setting up the
Secure Link Wi-Fi Hub
You should install the Secure Link Wi-Fi Hub after you have
successfully finished installation and set up of your LOCKLY®Smart
Lock. Refer to your appropriate LOCKLY Smart Lock Installation
Guide and User Manual that came with the lock for reference.
The Secure Link Wi-Fi Hub (Part A) can be plugged into any
standard 5V 1A USB port or use the UL certified USB AC adapter
included in this box (recommended).
For best connectivity, choose an appropriate location for the
Secure Link Wi-Fi Hub for optimum performance (see below).
For optimum connectivity, it is recommended that the hub be no
further away from the lock than 30 feet (9 meters)
LOCKLY®Smart Lock
PGD728 Series Shown
as reference only
Secure Link Wi-Fi Hub
Part A Shown Above
as reference only
30 Feet (9 Meters)
Distance Between
In order for your Secure Link Wi-Fi Hub to connect to the internet, you must have
a Wi-Fi network with a radio signal emitting 2.4 GHz. All modern Wi-Fi devices
support 2.4 GHz connections while some equipment supports both 2.4 GHz and 5
GHz. Please check with your network administrator or internet provider if you’re
unsure what kind of network you have.
Proceed to the next page to read how to finish set up of your Wi-Fi Hub.

4
Plug the Secure Link Wi-Fi Hub into the 5V 1A USB AC adapter
and plug the AC adapter to your wall socket.
USA Outlet Shown
A RED LED indicator light will
flash slowly to indicate that
the Wi-Fi Hub is ready to
connect.
LED Indicator is
located next to the
Setup Button
Once you have confirmed that your Secure Link Wi-Fi Hub is
ready to connect to your lock, open the LOCKLY®app to
get started.
In case you have not downloaded our app,
you can scan the QR code to the left or visit
https://LOCKLY.com/app
Make sure you have already created an account and setup
your LOCKLY device to the LOCKLY app to continue.
Before you continue the Secure Link Wi-Fi Hub set up on your
app, proceed to the next page to learn more about using the
Secure Link Wi-Fi Hub and best practices for connectivity.

5
2. Using the
Secure Link Wi-Fi Hub
During the setup process position yourself between the lock
and the Secure Link Wi-Fi Hub—ideally no more than 30 feet
(9 meters) apart. Ensure your iOS or Android device has both
Bluetooth and Wi-Fi enabled.
30 Feet (9 Meters)
Distance Between
LOCKLY®Smart Lock
PGD728 Series Shown
as reference only
Secure Link Wi-Fi Hub
Part A Shown Above
as reference only
You
Using an iOS or Android
Device with Bluetooth & Wi-Fi enabled
TIP: The Secure Link requires a strong wireless signal for optimal
performance. Make sure the Secure Link will be installed in a
location with a strong 2.4 Ghz wireless signal. Sometimes distances
between Wi-Fi hub and lock can vary due to circumstances. If you
are having difficulty setting up optimal range of 30/ft or less, we’re
here to help. Call our customer care team: [phone], or visit
LOCKLY.com/help for suggestions and troubleshooting tips.

6
Secure Link
Installation Checklist.
You have a LOCKLY Smart Lock
already, and now adding the Wi-Fi Hub.
The Secure Link Wi-Fi Hub is installed within 30
feet (9 meters) from your LOCKLY Smart Lock.
You have the LOCKLY App installed on
your iOS or Android device.
You are standing between your smart lock
and the Secure Link Wi-Fi Hub.
Your Secure Link Wi-Fi Hub is located in a
location with a strong Wi-Fi signal.
You are currently connected to a 2.4 GHz
Wi-Fi Network (802.11 B/G/N) on your iOS or
Android device.
Be sure you check off the above 8 boxes before proceeding.
If any of the boxes are not checked, you may experience
intermittent or delayed response time in notifications.
I’m excited for my new LOCKLY®smart lock,
now compatible with Alexa and Google Assistant.*
*Requires successful installation of the Secure Link Wi-Fi Hub
and connected to a strong internet connection
Your smartphone Bluetooth connection is ON
and connected to your LOCKLY device.

7
3. Configuring Your
Secure Link Wi-Fi Hub
First, make sure the smartphone you are using to add the Wi-Fi
Hub is connected to your 2.4 GHz Wi-Fi Network. Next, open
your LOCKLY®App and select the main menu from the upper
left corner. (Image shown with iOS demo). Once the menu
opens go ahead select “Set up a New Device”
Select the Secure Link
Wi-Fi Hub on the bottom
NEXT >

8
If you have never connected the Secure Link Wi-Fi Hub to your
smart lock, the Secure Link should have a slow flashing RED LED
Indicator. Press and hold the Setup Button located on the top of
the Wi-Fi Hub for 3 seconds until you see the GREEN LED Indicator
start to rapidly flash.
If you don’t see anything appear with a Bluetooth icon and a
name starting with PGH200... simply click the Refresh button on
the upper right to rescan. Make sure your Wi-Fi Hub is showing
a flashing GREEN LED indicator and the Wi-Fi Hub is within the
optimal distance of 30 feet from your lock. Select the desired
Wi-Fi Hub to continue.
Connect to Secure LINK
Minimum 2-3 Bars
Recommended
Press and Hold
3 Seconds

8
Enter your Wi-Fi password
in the next line next to the
icon, then click “Next
Step” to continue.
If you are already connected to a 2.4 GHz compatible Wi-Fi
network, it should display the network name. (See example
below)
Select if your Wi-Fi Hub LED
Indicator light is ON and
SOLID GREEN.
Select if your Wi-Fi Hub LED
is flashing green.
below)
NOTE:If the LED is flashing RED,
please check if your WiFi
network is properly working.
Please check with your network
administrator or internet provider
if you’re unsure.

10
Congratulations!
Your Secure Link Wi-Fi Hub
is now set up.
Below are some quick information for troubleshooting.
No Indicator Light
Your Wi-Fi Hub has no power.
Check your the power supply.
Slow RED
Light Flashing
Your Wi-Fi Hub has power.
It’s not connected to any wireless network.
Rapid GREEN
Light Flashing
Your Wi-Fi Hub is in setup mode. Setup mode can be
entered by pressing the setup button for 2 seconds.
Setup mode will last approx 2 minutes.
Solid GREEN Light
Your Wi-Fi Hub is on and connected to an active
2.4 GHz wireless network.

11
4. Adding the Door Sensor
Adding the door sensor (Part B) is optional, however we
strongly recommend installing the Door Sensor as it provides
the ability to verify that your door is securely closed and not
ajar and also send push notifications to your phone on the
status of your door when someone opens and closes the door.
Depending on your door orientation, your Door Sensor will be
mounted different ways. The Door Sensor comes in two parts.
Part 1 - Door Frame Sensor
Part 2 - Door Sensor
Make sure you install the Door Sensor indoors on a clean and
dry surface. Gently wipe the surface of your door and door
frame where you wish to install the Door Sensor and make
sure it’s dry before installing.
NEXT >
Door Sensor is required if you are intending to use
Amazon Alexa or Google Home Assistant.

12
Keep the Door Sensor away from direct sunlight, high heat
locations and large metal objects that may interfere with
wireless signals.
KEEP
AWAY
The optimal location to install the Door Sensor is on the upper
corners of your door, away from the reach of children and
pets.
Door Frame Door
Door Frame
Sensor
Door
Sensor
Door Door Frame
Door
Sensor
Door Frame
Sensor
DON’T INSTALL SENSOR YET. NEXT >
WHEN FACING YOUR DOOR
FROM THE INSIDE, DOOR HINGES
ARE ON THE RIGHT SIDE
WHEN FACING YOUR DOOR
FROM THE INSIDE, DOOR HINGES
ARE ON THE LEFT SIDE

13
When you are installing the Door Sensor, make sure the arrows
on the Door Sensor is placed next to the arrow from the Door
Frame Sensor.
OR
When installed on your door, the distance between the Door
Sensor and the Door Frame Sensor must be less than 3/4” in
order for the sensor to work.
Gap - less than 3/4” when installed.
When you are ready to install, pull
the plastic tab at the back of the
Door Frame Sensor to activate the
sensor.
Peel off the protective paper on
the double sided tape to expose
the adhesive and apply securely
to your door and door frame.
NEXT >
Follow the On-Screen instructions
on the app to test your Door
Sensor.

14
Congratulations!
The Door Sensor is now set up.
The Secure Link Wi-Fi Hub works with other Smart Home
devices. Check on the status or remote lock and unlock
your door by your voice using Amazon Alexa or Google
Home Assistant.
To setup your lock to work with either of those platforms,
download the Amazon Alexa or Google Home Assistant app
and make sure you enable the LOCKLY®Action for Google
Assistant or the Amazon Alexa Skill before you can configure
your voice to perform voice commands.
You can ask your questions such as door status or request for
your door to be locked or unlocked
For a full list of commands, help videos or to troubleshoot your
Secure Link Wi-Fi Hub visit us at https://LOCKLY.com/help
We’re here to help!
[email protected]
- "Hey Google, unlock my Back Door"*
- "Hey Google, is my Back Door locked?"
- "Hey Google, lock my Back Door"
- "Hey Google, is my Back Door unlocked?"
- Alexa, unlock my Front Door.*
- Alexa, is my Front Door locked？
- Hi Alexa, lock my Front Door.
- Alexa, is my Front Door unlocked？
*Unlock requests will require additional voice security codes.

15 IUMPGH20020200824
FCC Warning：
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:(1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC Radiation Exposure Statement
The Secure Link Wi-Fi Hub complies with FCC radiation exposure limits set forth for an uncontrolled
environment. It should be installed and operated with minimum distance 20cm between the
radiator & your body.
IC WARNING:
This device contains licence-exempt transmitter(s) that comply with Innovation,Science and
Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2)
This device must accept any interference, including interference that may cause undesired
operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux
CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes:
1. L’appareil ne doit pas produire de brouillage;
2.
L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d’en compromettre le fonctionnement.
IC Radiation Exposure Statement
This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102.
It should be installed and operated with a minimum distance of 20cm between the radiator
and any part of your body.
Cet équipement est conforme à l'exemption des limites d'évaluation habituelle de la section
2.5 de la norme RSS-102. Il doit être installé et utilisé à une distance minimale de 20 cm entre
le radiateur et toute partie de votre corps.
WARNING: This product can expose you to chemicals including Lead, which is known to the
State of California to cause cancer. For more information go to www.P65Wamings.ca.gov.