Logic Controls LR1100 User manual

LR1100 POS Thermal Printer
USER MANUAL

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Table of Contents
1Introduction..........................................................................................2
1.1 Safety Information ........................................................................................ 2
1.2 Electromagnetic compatibility statement................................................. 3
2Overview................................................................................................4
2.1 Features........................................................................................................... 4
2.2 I/O connectors................................................................................................. 4
3Installation ...........................................................................................5
3.1 Connecting Printer to Computer or POS Terminal..................................... 5
3.2 Connecting to Cash Drawer........................................................................... 5
3.3 Connecting to Power ..................................................................................... 5
3.4 Load and Replace Paper Roll......................................................................... 6
3.5 Ethernet IP Setup........................................................................................... 8
3.6 Driver Installation .......................................................................................... 9
4Operations........................................................................................... 14
4.1 Printer Control Panel .................................................................................... 14
4.2 Setting Printer Mode.................................................................................... 14
4.3 Self-Checking Function.................................................................................14
4.4 Preventive Maintenance ..............................................................................15
4.5 Fixing Paper Jam ............................................................................................16
5Connector Pinouts.............................................................................. 17
6Troubleshooting ................................................................................. 19
7Specifications ..................................................................................... 21

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1 Introduction
Thank you for purchasing the LR1100 POS printer. Bematech is committed to
continuously improve product quality and provide better after-sales service. In order
to take full advantage of our devices, we strongly recommend that you take the
time to read this manual before diving into software solution.
Note: Information in this manual may change without prior notice.
1.1 Safety Information
Before plug in the product, please make sure the power you provide meets
the power requirements (such as voltage, frequency); Make sure the ground
terminal of the power outlet is working properly.
To avoid electric shocks, disconnect the power cord from the electrical outlet
before relocating the system.
Lightning may damage this product. During lightning storms, unplug the
interface cable, power cable and any other connections.
Turn off power before connecting any devices (except USB devices and
Ethernet) to the printer.
Do not attempt to open the chassis. You may be hurt by electric shock. For
service, call your place of purchase.
Do not spill liquid on the printer. Do not place any objects into the
ventilation holes of this product. It may cause short-circuit of the internal
components and cause a fire or electric shock.
After the printer is stored below temperature of 10 ° C, please place it in
room temperature (10-35 ° C) in the original packing for at least two hours to
allow the printer to restore to room temperature before operation. This is
to avoid condensation that might cause electrical damage.
Keep the printer clean, dry, and away from dust, moisture and direct
sunlight.
Do not use harsh chemicals or strong cleaning solvents to clean the printer.
Wipe it clean with a soft terry cloth applied with a mild solution
Do not share the same power outlet with high-power electrical appliances;
keep distance from high level magnetic interference.

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The thermal head is a hot surface. Do not touch.
When the following occurs:
Liquid gets inside the POS printer;
Accidental physical damage;
The power cord or plug is damaged;
POS printer produces a burning smell;
Immediately disconnect the power supply, unplug the power cord, and contact a
qualified service technician.
1.2 Electromagnetic compatibility statement
FCC NOTICE
This device complies with Part 15 of FCC Rules. Operations are subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
EUROPEAN COMMUNITY (CE) MARK OF CONFORMITY
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. Logic Controls cannot accept
responsibility for any failure to satisfy the protection requirements resulting
from a non-recommended modification of the product. This product has been
tested and found to comply with the limits for Class A Information Technology
Equipment according to CISPR 22 / European Standard EN 55022. The limits for
Class A equipment were derived for commercial and industrial environments to
provide reasonable protection against interference with licensed
communication equipment.

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2 Overview
The LR1100 is a fast high quality POS printer using thermal technology for printing.
It is compatible with most point-of-sale systems on the market. The printer can be
used with computer peripheral systems, ECR and POS systems. The LR1100 was
designed to facilitate simple and efficient operations.
2.1 Features
Fast printing up to 9.8" per second
High print quality
Low noise printing
Supports cash drawer kick out
Low power consumption and operation cost
Supports printing of different density bitmap
Emulation: ESC/POS command set
2.2 I/O connectors
At the rear panel of the LR1100 is a row of external I/O device connectors detailed
as follows:
DC IN (3-pin) - for connection to power adapter (DC24V, 2.5A).
CASH DAWER (RJ11) - for connection to cash drawer to open the drawer with
commands sent to the printer.
ETHERNET (RJ45) - for connection to network with LAN cable (LR1100E).
USB (type B) - for connection to host computer with USB cable (LR1100U).

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3 Installation
3.1 Connecting Printer to Computer or POS Terminal
3.1.1 Turn off printer and connect the interface cable (USB/Ethernet) to the
printer.
3.1.2 For USB interface, connect the other end of USB interface cable to the
computer.
3.1.3 For Ethernet interface, connect the Ethernet cable to Ethernet hub,
switch, or router.
3.2 Connecting to Cash Drawer
Connect cash drawer cable to cash drawer port at the back of printer.
Use 24V/1A cash drawer only. Incompatible cash drawer will cause damage to
both the cash drawer and the printer.
Do not connect cash drawer port to the telephone line. It may cause failure
condition on telephone line and printer.
3.3 Connecting to Power
3.3.1 Please only use the supplied power adapter.
3.3.2 Make sure the AC power is unplugged and the printer is powered off
before connecting the power cord.
3.3.3 Connect DC power cord of the power adapter to printer.
3.3.4 Connect power cord to power adapter and then AC power plug to wall
socket.
3.3.5 Push the power switch on the front of printer to turn on power.

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3.4 Load and Replace Paper Roll
3.4.1 Push down the Cover Release Lever to open paper roll cover
3.4.2 Remove the used paper roll to replace with a new roll
3.4.3 Load the paper roll as shown below:
Make sure the paper roll is loaded in the correct direction.
Correct Direction Wrong Direction
3.4.4 Pull out part of the paper roll to the front of the printer and then close
the cover as shown below.
Press down to
close cover
Push down the
Cover Release Lever

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3.5.5 Tear off extra paper with tear-cutter of the printer.
Paper Roll Specification
Paper Roll Recommendation
It is recommended to use thermal paper from manufacturers above. Improper or low quality
paper roll may lead to critical fault on printer head and cutter that shorten the machine life
span.
Paper thickness
0.06mm
paper gram weight
55g
paper width
80mm
max roll diameter
80mm
Paper Roll Model
Manufacturer
AF50KS-E
Jujo Paper Co.,Ltd
TF-50KS-E
Nippon Paper Industries Co.,Ltd

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3.5 Ethernet IP Setup
The LR1100E Ethernet printer comes with an easy IP setup utility for Windows.
Run the LR1100_IP_Setting.exe file in the software package and follow steps
below.
3.5.1. Make sure the LR1100E is connected properly to the network. Run the
utility software. If the printer IP is not shown, click on "Refresh" button
to search for the connected printer. Then select the printer to be
configured.
3.5.2. Edit the IP address value on the edit box below the list box and click on
"Set IP" button to write new IP address to printer.
3.5.3. If DHCP server is to be used to get
IP address allocated automatically,
first set up a static IP address with
the same IP group as the computer.
Wait until the new IP address is
detected, then click on "Others"
tab and select "Enable DHCP" from
the drop down box. Then click
"Update" button to save the mode
setting.

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3.6 Driver Installation
3.6.1 In the software package, run the BemaSetup_LR_v4.1.5.exe if you are
using 32 bit Windows or BemaSetup_LR_x64_v4.1.5 if you are using 64 bit
Windows and follow steps below to install the printer driver.
3.6.2 Then click “Next” on the Welcome screen.
3.6.3. Since the LR1100 shares the same driver as LR2000, just select LR2000
model and click “Continue”. The LR2000 driver will be installed.
3.6.4. Make sure the printer is turned ON. Next choose the printer interface
according to the hardware connection.