LOGO SILVER ALLTRACK R3 User manual

OM | PDA20605 | 1000897 | REV. 01
OWNER’S MANUAL
ALLTRACK R3/R3HD Power Wheelchair
Supplier: This Owner’s Manual must be given to the wheelchair user.
User: Before using this wheelchair, please read this entire Owner’s Manual and save it for future reference.
Caution: Federal law restricts this device to sale by or on the order of a practitioner licensed by the law of the State/Province in which they practice.
Find this notice
at www.logo-silver.fr

2
I. INTRODUCTION
LOGO SILVER EUROPE LISTENS
We want to hear your questions or comments on this Owner's
Manual, the safety and reliability of your power wheelchair and
the service you receive from your authorized LOGO SILVER
EUROPE supplier. Please feel free to write or call us at the
address and telephone number below:
LOGO SILVER EUROPE
CUSTOMER SERVICE EUROPE
LOGO SILVER EUROPE
163 cours Berriat
38000 Grenoble
France
Phone : [phone]
[e-mail]
[e-mail]
FOR ANSWERS TO YOUR QUESTIONS
Your authorized supplier knows your power wheelchair best and
can answer your questions on power wheelchair safety, use and
maintenance. For future reference, fill in the following:
Authorized supplier: ..........................................................................
Sales Person: ......................................................................................
Address: ..............................................................................................
..............................................................................................................
Phone: .................................................................................................
Fax:.......................................................................................................
Serial #:...............................................................................................
Date purchased:..................................................................................
USER WARNING
! WARNING
Notice to users. DO NOT operate this power wheelchair without
initially reading the Owner's Manual. If you do not understand
some of the instructions and warnings contained in this Manual,
please contact your authorized supplier or a qualified technician
prior to operating your Alltrack power wheelchair. Not doing
so, may result in damage and/or injury.
AUTHORIZED SUPPLIER/
TECHNICIAN WARNING
! WARNING
Notice to authorized suppliers and qualified technicians. DO
NOT operate or service the power wheelchair without initially
reading this Owner's Manual. If you do not understand some of
the instructions and warnings contained in this Manual, please
contact the LOGO SILVER Technical Service Department prior to
operating and/or servicing this Alltrack power wheelchair. Not
doing so, may result in damage and/or injury.
! WARNING
Power wheelchairs contain electronic components which need to
be handled according to the manufacturer's instructions. Please
refer to the documents specific to your wheelchair.
RELATED DOCUMENTS
Listed below are additional documents which may be referenced
in this Owner's Manual:
• R-Net module user information sheet
• R-Net power module user information sheet
• R-Net intelligent lighting/seating module
• R-Net input output module
• R-Net on-board programming manual
• R-Net OMNI technical manual
• R-Net CJSM2 technical manual
• VR2 power wheelchair control system
• VR2 attendant module
• PP1A programming and diagnostics
https://amysystems.com/register_my_alltrack/

3
VIII. SET-UP, ADJUSTMENT & USE 20-27
Adjustments and tools needed ..........................................20
Battery use, cables, fuses, breaker reset, & removal . 20-21
Swing-away footrests.........................................................22
Elevating & articulating legrests (optional) ......................22
Center mount adjustment ...................................................23
Dual post height adjustable armrest .................................24
Cantilever and reclining armrest adjustment.................... 24
Multi-axis headrest.............................................................25
Joystick ................................................................................26
Freewheel & brake release levers.....................................27
IX. OPERATING GUIDE 28-38
Joystick assembly and enhanced display.........................28
Locking or unlocking the joystick.......................................28
Display settings for R-net color models ............................29
Performance control settings .............................................29
Thermal roll-back................................................................29
Power seating options................................................30 - 33
Power seating operations through the joystick.................33
Power seating activation............................................34 - 37
Single power activation.....................................................34
Multiple power activation..........................................34 - 37
Power seating operation pictogram legend.....................35
Storing power positions in memory ..................................36
Troubleshooting guide for power seating.........................38
X. BATTERIES 39 - 40
Introduction.........................................................................39
Battery charger...................................................................39
Charging batteries .............................................................40
Disposing of batteries ........................................................40
XI. MAINTENANCE 40 - 43
Notes and warnings...........................................................40
Cleaning.............................................................................. 41
Disinfecting & re-using a power wheelchair.................... 41
Storage tips......................................................................... 41
Battery maintenance..........................................................42
Pneumatic tires................................................................... 42
Maintenance chart.............................................................42
Ordering parts....................................................................43
XII. LOGO SILVER LIMITED WARRANTY 43
XIII. RECYCLING 43
XIV. PRODUCT SPECIFICATIONS 44 - 45
APPENDIX A 46
Battery connection label....................................................46
II. TABLE OF CONTENTS
I. INTRODUCTION 2
II. TABLE OF CONTENTS 3
III. YOUR POWER WHEELCHAIR AND ITS PARTS 4 - 5
IV. NOTICE - READ BEFORE USE 6
V. EMI (ELECTROMAGNETIC INTERFERENCE) 7 - 8
Description, effects and sources of EMI ............................. 7
Immunity level....................................................................... 8
Report all suspected EMI incidents..................................... 8
EMI from power wheelchair................................................ 8
VI. GENERAL WARNINGS 9 - 15
Notice to user and attendants ............................................ 9
Weight limit........................................................................... 9
Power module settings ....................................................... 10
EMI......................................................................................10
Safety checklist.................................................................. 10
Customizations, changes & modifications ....................... 10
When seated in a parked wheelchair ............................. 10
Environment, terrain and street use ....................................11
Motor vehicle safety / Transit use .....................................11
Center of Gravity................................................................ 12
Transfers ............................................................................. 12
Leaning or reaching........................................................... 13
Dressing or changing clothes ............................................ 13
Obstacles............................................................................ 13
Driving in reverse ............................................................... 13
Ramps, slopes & sidehills .................................................. 14
To reduce the risk of falls, tip-over, or loss of control....... 14
Ramps at home/work and lifts.......................................... 15
Curbs, stairs, and escalators.............................................. 15
VII. WARNINGS: COMPONENTS & OPTIONS 16 - 19
Armrests............................................................................... 16
Batteries .............................................................................. 16
Cushion and sling seats ..................................................... 16
Fasteners ............................................................................. 16
Foot platform/footplates ................................................... 16
Freewheel release levers & brake release levers............. 17
On/Off switch.................................................................... 17
Pneumatic tires.................................................................... 17
Positioning belts.................................................................. 17
Push handles....................................................................... 17
Seating systems .................................................................. 17
Upholstery fabric................................................................ 18
Power seating ..................................................................... 18
Weight capacity for power options.................................. 19

4
III. YOUR ALLTRACK R SERIES POWER
WHEELCHAIR & ITS PARTS
BASE POWER WHEELCHAIR USER WEIGHT LIMITS*
• Up to 400 lb (180 kg)
*Weight capacity may vary depending on chosen options.
Please refer to appropriate order form.
BATTERY CHARGER
• 8 amp off-board
DRIVE WHEELS
• 14” x 3” (355 mm x 75 mm)
• Optional 12.5” x 3” (320 mm x 75 mm)
• Optional 14” x 4” (355 mm x 100 mm)
CASTER FORK
• Standard - fixed
CASTERS
• Front: 8” (205 mm) standard, optional 9” (230 mm)
Back: 6” (155 mm) with foam-filled insert
TIRE TYPE
• Standard pneumatic
• Optional with foam-filled insert
SEAT ELEVATE (OPTION)
• 11” (280 mm) elevation
• 300 lb or 400 lb (136 kg or 180 kg) max user weight
capacity
SEAT TILT (OPTION)
• 50° CG tilt up to 400 lb (180 kg) capacity
POWER RECLINE (OPTION)
• Up to 400 lb (180 kg) capacity
• 89° to 158° range
BATTERY SIZE
• Two deep cycle batteries are required to operate this power
wheelchair
• Group 22NF/Group 24
SEAT TO FLOOR HEIGHT*
• From 15.25” to 20” (385 mm to 510 mm)
*Height may vary depending on chosen options.
Please refer to oppropriate order form.
JOYSTICK MOUNT
• Standard fixed joystick (right or left hand mount)
• Height adjustable
• Optional swing-away mount with multi-axis adjustibility
SEAT WIDTH RANGE
• Adjustable from 15” to 20” (380 mm to 510 mm)
• Adjustable from 19” to 24” (485 mm to 610 mm)
• Adjustable from 24” to 26” (610 mm and 660 mm)
• Custom width available
SEAT DEPTH RANGE
• Adjustable from 15” to 22” (380 mm to 560 mm)
• Custom depth available
BACK CANE HEIGHT
• 16” to 26” (405 mm to 660 mm)
CONTOUR BACKREST
• From 15” to 26” wide (380 mm to 660 mm)
• From 16" to 26" high (405 mm to 660 mm) (Even numbers only)
BACK ANGLE (NONRECLINING BACKREST)
• 86° to 122° in 4° increments
ARMRESTS*
• Standard cantilever
• Optional dual post
• Optional reclining
*All armrests are flip-back and height adjustable.
FOOTREST
• Standard swing-away footrests
• Heavy-duty footrests
• Power elevating & articulating legrests
• Angle-adjustable from 60° & 70°
• Angle-adjustable footplates
• Heel loops
• Calf pads
• Adjustable knee to heel length
CENTER MOUNTS
• Solid one-piece foot platform
• Angle-adjustable split footplates
• Power elevating & articulating footboard
• Calf pads
• Adjustable knee to heel length
NOTE - All features may not be available with selected power
wheelchair configurations or compatible with another feature. For
additional details, please contact your authorized supplier who
can also provide more information on accessories available.
NOTE - Specifications may vary depending on your configuration.

5
III. YOUR ALLTRACK R SERIES POWER WHEELCHAIR AND ITS PARTS (CONTINUED)
1- Joystick 7- Caster Fork 13- Armrest
2- Backrest 8- Caster Tire 14- Push Handle
3- Front Riggings 9- Brake Release Levers (std motors) 15- Headrest
4- Foot Platform 10- Drive Wheel
5- Seat Pan 11- Freewheel Release Levers (optional motors)
6- Base Frame 12- Seat Frame
10
11
14
15 4
2
6
7
8
1
12
13
3
5
9

6
WARNINGS
The word ”WARNING” refers to a hazard or unsafe practice
that may cause severe injury or death to you or to other people.
In this Manual, ”Warnings” have been separated into four main
sections as follows:
1. Section V. EMI This section contains
electromagnetic interference situations that you
may encounter and how it affects your power
wheelchair.
2. Section VI. GENERAL WARNINGS This section contains
a safety checklist to follow and a description of various risks
to be aware of prior to operating this power wheelchair.
3. Section VII. WARNINGS – COMPONENTS
& OPTIONS This section contains descriptions of distinctive
features for this power wheelchair. Discuss best options
and settings with your authorized supplier and healthcare
professional for maximum safety.
4. Section X. BATTERIES This section contains battery and
charging safety to avoid injury.
NOTE - Other ”Warnings” will appear throughout this
Owner's Manual as well as on the power wheelchair, where
applicable. The following icons identify warnings and
potential hazards to look for. It is important to read and
understand all of these warnings.
! WARNING
These warnings must be followed. Not doing so,
may cause personal injury or may damage the
power wheelchair.
1 PROHIBITED!
These prohibited actions must NEVER be
performed. Executing such actions may cause
personal injury or damage to the power
wheelchair.
NOTE - Notes are informative statements to help further
explain actions, warnings or product detail.
ESD
Be aware that electrostatic discharge has the
potential of damaging electronic components
unless handled properly. The ESD icon prompts the
user to refer to the proper related document to
manage the situation.
IV. NOTICE  READ BEFORE USE
CHOOSING THE RIGHT POWER WHEELCHAIR
& SAFETY OPTIONS
AMYLIOR has a wide range of Alltrack power wheelchairs
with different styles, sizes and settings to meet the user's needs.
Ultimately, the final selection of a wheelchair rests solely with
you and your healthcare professional. The following individual
characteristics must be considered when choosing a power
wheelchair:
1. Height & weight (size), disability, strength and balance
coordination.
2. Intended use and level of activity.
3. Type of hazards to overcome daily (areas likely used by the
wheelchair).
4. Safety and comfort options (such as positioning belts or
specialty seating systems).
ADJUSTING POWER WHEELCHAIR
TO YOUR ABILITY
Work with your doctor, nurse or therapist and your authorized
supplier to ensure that your power wheelchair has the
appropriate settings to suit your level of function and ability.
REVIEW THIS OWNER'S MANUAL OFTEN
Before using this power wheelchair, you and each person who
may assist you, should read this entire Owner's Manual and
follow all instructions. Review all warning notices often until they
become top of mind.
CAUTION
Federal law restricts this device to sale by or on the order of a
practitioner licensed by the law of the State in which
he/she practices.
! WARNING
LOGO SILVER is not responsible for personal injury or property
damage resulting in anybody failing to follow the warnings
and instructions in this Owner’s Manuel. LOGO SILVER is not
responsible for injuries or damage caused by misuse or lack of
judgement.

7
V. EMI (ELECTROMAGNETIC INTERFERENCE)
! WARNING
Read all warnings to reduce the risk of unintended power
wheelchair movement:
1. Beware of the danger from hand-held transceivers. NEVER
turn on or use a hand-held transceiver while power to your
wheelchair is on. Use extra care if you believe that such a
device may be in use near your power wheelchair.
2. Be aware of nearby radio or TV stations, and avoid coming
close to them.
3. If unintended movement occurs, turn your power wheelchair
off as soon as it is safe.
WHAT IS EMI?
! WARNING
1. EMI means: electromagnetic (EM) interference (I). EMI
comes from radio wave sources such as radio transmitters
and transceivers. (A ”transceiver” is a device that both sends
and receives radio wave signals).
2. There are a number of sources of intense EMI in your daily
environment. Some of these are obvious and easy to avoid
while others are not, and you may not be able to avoid them.
3. Powered wheelchairs may be susceptible to electromagnetic
interference (EMI) emitted from sources such as radio
stations, TV stations, amateur radio (HAM) transmitters, two
way radios, and cellular phones.
4. EMI can also be produced by conducted sources or
electrostatic discharge (ESD).
WHAT EFFECT CAN EMI HAVE?
! WARNING
1. EMI can cause your power wheelchair, without warning, to:
• Move by itself
• Move in unintended directions
If any of these occurs, it could result in severe injury
to you or others.
2. EMI can damage the control system of your power
wheelchair. This could create a safety hazard, and lead to
costly repairs.
SOURCES OF EMI
! WARNING
The sources of EMI fall into three broad types:
1. HANDHELD TRANSCEIVERS
The antenna is usually mounted directly on the unit.
These include:
• Citizens band (CB) radios
• ”Walkie-talkies”
• Security, fire and police radios
• Cellular phones
• Laptop computers with phone or fax
• Other personal communication devices
2. MEDIUMRANGE MOBILE TRANSCEIVERS
NOTE - These devices can transmit signals while they are on,
even if they are not in use.
These include two-way radios used in police cars, fire trucks,
ambulances and taxi cabs. The antenna is usually mounted
on the outside of the vehicle.
3. LONGRANGE TRANSCEIVERS
These include commercial radio and TV broadcast antenna
towers and amateur (HAM) radios.
NOTE - The following are not likely to cause EMI problems:
laptop computers (without phone or fax), cordless phones,
cell phones, TV sets or AM/FM radios, CD or tape players.
DISTANCE FROM THE SOURCE
! WARNING
EM energy rapidly becomes more intense as you get closer to the
source. For this reason, EMI from hand-held devices is of special
concern. (See C. SOURCES OF EMI above). A person using
one of these devices can bring high levels of EM energy very
close to your power wheelchair without you knowing it.

8
IMMUNITY LEVEL
! WARNING
1. The level of EMI is measured in volts per meter (V/m). Every
power wheelchair can resist EMI up to a certain level. This is
called its ”immunity level”.
2. The higher the immunity level, the less the risk of EMI. It is
believed that a 20 V/m immunity level will protect the power
wheelchair user from the more common sources of radio
waves.
3. The tested configuration that was found to be immune to at
least 20 V/m is: Alltrack power wheelchair with a right-
hand mounted remote joystick system, 18”(460 mm) seat
width, 18” (460 mm) seat depth, dual post height adjustable
armrests, fixed center mount legrest with one-piece solid
footplate, and Group 24 gel cell batteries.
4. The following specialty input devices have an unknown effect
on the immunity level because they have not been tested with
the Alltrack and remote joystick module system:
INPUT DEVICES
• Sip & puff
• Proximity head array
• Proportional head control
• Proportional compact joystick
• Proportional micro joystick
• Chin control
• Heavy duty joystick
• Buddy button
• Micro Light switch
! WARNING
Individuals with physical limitations requiring the use of a specialty
control input device known not to be immune to 20 V/m, should
exercise extra care around known sources of EMI.
! WARNING
There is no way to know the effect on EMI if you add accessories
or modify this power wheelchair. Any change to your wheelchair
may increase the risk of EMI. Parts not specifically tested or parts
from other suppliers have unknown EMI properties.
REPORT ALL SUSPECTED EMI INCIDENTS
! WARNING
You should promptly report any unintended movement of your
power wheelchair. Be sure to indicate whether there was a radio
wave source near your power wheelchair at the time.
Contact: LOGO SILVER’s Customer Service Department
at [phone].
EMI FROM POWER WHEELCHAIR
! WARNING
Electromagnetic field emitted by electronic components included
in this power wheelchair may interfere with other electronic
devices emitting similar field, such as shopping mall alarm
systems.

9
VI. GENERAL WARNINGS
! WARNING
Read all warnings in this section. If you do not comply with these
warnings, a fall, tip-over or loss of control may occur and cause
severe injury to you or others.
NOTICE TO USER AND ATTENDANTS
USER
! WARNING
1. Before using this power wheelchair, you should be trained in
its safe use by your health care professional.
2. Every power wheelchair is different. Take the time to learn the
feel of this wheelchair before you begin using it.
3. Be aware that you must develop your own methods for the
safe use of this wheelchair, which are best suited to your level
of function and ability.
4. Have someone help you practice bending, reaching and
transfers until you learn how to do them safely.
5. NEVER try a new maneuver on your own unless you are sure
it is safe.
6. Get to know the areas where you plan to use your power
wheelchair. Look for hazards and learn how to avoid them.
7. ALWAYS wear a positioning strap.
8. DO NOT use your power wheelchair if the joystick does not
spring back to the neutral position.
9. DO NOT use your power wheelchair if the joystick rubber
gaiter is ripped or damaged.
10. DO NOT try to tip your power wheelchair without an
attendant present.
USER AND ATTENDANTS
! WARNING
1. When transferring the user in or out of the wheelchair, NEVER
use the footplate as a platform.
2. DO NOT lift the power wheelchair by any parts that are
removable as this may result in damage to the wheelchair or
injury to the user.
3. ALWAYS keep your hands, any body parts and clothing
clear of moving parts to prevent injuries.
ATTENDANTS
! WARNING
Make sure you read all warnings and follow all instructions in
each section of this Owner's Manual. Be aware that warnings that
apply to the user also apply to you.
1.
DO NOT stand or sit on any portion of the power wheelchair.
2. You need to work with the user, and the user’s doctor, nurse
or therapist, to develop safe methods best suited to your
abilities and those of the user.
3. To manually push the power wheelchair you must disengage
the freewheel or brake release levers:
• Make sure the wheelchair is on level ground when levers
are disengaged.
• DO NOT engage or disengage freewheel/brake
release levers unless power to the wheelchair is off.
In addition, make sure you have full control over the
wheelchair when disengaging the levers because the
power wheelchair will not have braking ability.
• Make sure both levers are completely engaged before
turning power on to ensure proper control of the
wheelchair.
NOTE - To engage or disengage freewheel release levers, you
may have to rock the wheelchair back and forth
and/or push against the wheelchair while moving the lever.
4. Propel this power wheelchair by the push handles only. They
provide secure points for you to hold onto at the rear of the
wheelchair to prevent a fall or tip-over.
• Check to make sure push handle grips will not
rotate or slip off.
WEIGHT LIMIT
! WARNING
1. The user and items carried should NEVER exceed the total
weight capacity identified on your power wheelchair.
2. NEVER use this power wheelchair for weight training if the
total weight (user and additional weights) exceeds
weight capacity.
3. Exceeding the weight limit is likely to damage the seat,
power seating options, frame, or fasteners and may cause
severe injury to you or others around the
damaged wheelchair.
4. Exceeding the weight limit will void the warranty.

10
POWER MODULE SETTINGS
! WARNING
If your environment or your level of function and ability change,
you may need to get the settings on your wheelchair’s power
module adjusted. Your authorized supplier is best suited to adjust
these settings.
Contact your authorized supplier to adjust the power module
settings immediately if you notice any change in your ability to:
• Control the joystick
• Hold your torso erect
• Avoid running into objects.
EMI
! WARNING
Read Section Von EMI on page 7, to reduce the risk of unin-
tended power wheelchair movement:
1. NEVER turn on or use a hand-held transceiver while power
to your wheelchair is on. Use extra care if you believe that
such a device may be in use near your power wheelchair.
2. Be aware of nearby radio or TV stations, and avoid coming
close to them.
3. If unintended movement occurs, turn your power wheelchair
off as soon as it is safe.
SAFETY CHECKLIST
! WARNING
BEFORE EACH USE
1. Make sure the power wheelchair operates smoothly. Check
for noise, vibration, or a change in ease of use. (These may
indicate low tire pressure, loose fasteners, or damage to your
wheelchair).
• If you detect a problem, make sure to repair or adjust the
wheelchair. Your authorized supplier can help you find
and correct the problem.
2. Make sure batteries are charged. Green lights on charge
indicator will light up when charge is full. Yellow lights
indicate battery charge level is getting low. Red lights
indicate batteries are in immediate need of charging.
3. When not in use, keep your power wheelchair in a clean,
dry place.
CUSTOMIZATIONS, CHANGES
& MODIFICATIONS
1 PROHIBITED!
NEVER make any customizations, changes or modifications to
any part of your Alltrack power wheelchair unless explicitly
authorized by LOGO SILVER. Doing so will void the warranty
and may create a safety hazard.
! WARNING
Adding accessories manufactured by any other third-party
manufacturer without prior approval by LOGO SILVER will
void the warranty and may create a safety hazard as these
accessories haven’t been tested or approved by LOGO SILVER.
1. Customizing, changing or modifying your Alltrack power
wheelchair may increase the risk of a fall or tip-over.
2. Modifications not authorized by LOGO SILVER, constitute
remanufacturing of the power wheelchair and will void the
warranty. The user then assumes all future liability for the
power wheelchair.
WHEN SEATED IN A PARKED
POWER WHEELCHAIR
! WARNING
1. ALWAYS turn off all power to your wheelchair when you are
parked, even for a moment. This will prevent:
• Accidental movement from contact with the joystick by
you or others.
• Unintended movement from EMI sources.
(See Section Vpage 7).
2. Make sure that people who help you (for example, store
clerks) are aware of the joystick and DO NOT touch it. If they
do, your wheelchair may move suddenly when you do not
expect it.