Love Night Owl User manual

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Night Owl Safety Bed USER MANUAL
Page 1 of 14
Night Owl Safety Bed
USER MANUAL
For Technical Assistance Call 404-557-4382
For Customer Service Call 770-557-5894
Visit www.LoveRehab.Solutions for more information
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Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Night Owl Safety Bed USER MANUAL
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TABLE OF CONTENTS
Overview
Introduction
3
Intended Use
3
Safety Information
3
Specifications
7-8
Intended Users
9
Options and Accessories
9
Operation
Remote Controls
9
Bed Transport
10
Maintenance
Cleaning
10
Maintenance and Service
10
Service Part List
11
Troubleshooting
12
How the Casters Work
12
Frequently Asked Questions
12
Annual Maintenance Checklist
13
Contact
Durable Medical Equipment Provider
13
Customer Service and Technical Support
14
Warranty
14

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Night Owl Safety Bed USER MANUAL
Page 3 of 14
Overview
Introduction
This manual provides instructions for use of the Night Owl Safety Bed. Do not operate the bed
without first reading and understanding the warnings and cautions provided herein.
NOTICE: The information in this document is subject to change without notice.
Intended Use
The Night Owl Safety Bed is intended to provide means for a single occupant to recline, lay, or
sleep and to assist the occupant in moving between reclining and laying positions.
The bed is intended for use in long and short-term care facilities, and homes.
The bed is intended to support a safe working load of 600 lbs. (evenly distributed), which
includes the weight of the occupant, mattress, bedding, and any other items on the bed deck.
The bed is intended to be for operation by adult users who have read and understand this User Manual.
The bed is intended for indoor operated use in environments where it will not get wet, where
floors are stable and level, and in ambient temperatures between 41°F and 104°F.
The bed is intended for operation on 120 VAC, 60 Hz mains power.
The bed is not intended to provide a means for transport of the occupant.
Safety Information
This symbol identifies a WARNING or CAUTION: IF SYMBOL IS ON BED
CONSULT USER MANUAL FOR EXPLANATION
WARNING represents potentially dangerous situations that can lead to serious physical
injury or death.
CAUTION represents potentially dangerous situations that can lead to minor physical
injury.
General Use Safety
WARNING Bed must be used as specified under the “Intended Use” heading. Use of the
bed outside of the specified conditions may result in personal injury or equipment
damage.

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Night Owl Safety Bed USER MANUAL
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WARNING Close supervision by an adult who has read and understands this User
Manual is required when the bed is used around children or others who have not or
cannot read and/or understand this User Manual.
WARNING Bed meets all of the Food and Drug Administration requirements when
the mattress is in a flat position and the articulating safety rail is in its highest locked
position. Do not leave the child unattended when the rail is lowered and/or if
mattress is articulated at head or knee, or both.
WARNING The bed mattress must be purchased from Love Rehab Solutions Inc. to meet
entrapment zone dimensional guidelines published by the Food and Drug Administration.
WARNING Do not spill or spray liquid on the bed. Excessive liquid on the bed can
result in an electric shock hazard. In the event of a liquid spill or excessive liquid on the
bed, unplug the bed immediately. Remove excess liquid and allow bed to dry thoroughly
before restoring power.
WARNING Never permit anyone under the bed while the bed is being used. Failure to do
so could result in personal injury.
WARNING Never operate the bed if a cord or plug is damaged, or it is not working
properly. Contact Qualified Service Personnel for inspection and/or repair. Failure to do so
could result in personal injury.
WARNING DO NOT sit or lie on hand remote control. It can cause unintended movement
of the application.
WARNING Ensure the main power cord is routed where it is not pinched either under or
beside the bed. Failure to do so could result in personal injury or equipment damage.
CAUTION If a handset is used, the cord must be routed and secured properly to ensure
that cord does not become entangled. Failure to do so could result in equipment damage or
personal injury.
CAUTION Keep all moving parts free of obstruction (i.e. blankets, sheets, pads, tubing,
etc.)
CAUTION Never remove any labels applied to the bed. Failure to do so could result in
personal injury or equipment damage.
CAUTION Do not exceed the maximum allowable weight capacity on this bed. The
maximum weight is the sum of the resident/patient, mattress, bedding material, and
accessories.

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Night Owl Safety Bed USER MANUAL
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CAUTION Keep the mattress base in the flat non-articulated position and the bed rail in
the highest locked position when the occupant is unattended. Low bed rail positions and
articulated bed frame positions increase the risk of injury from falling while unattended.
CAUTION To avoid a fire hazard; do not use the bed in an oxygen-enriched
environment or in the presence of explosive gases.
CAUTION To avoid an electric shock hazard; do not plug the power cord into a wall
outlet if the power cord is damaged.
Bed Articulation Safety
WARNING Always confirm the area under the bed and end-boards are free and clear of
children, inattentive adults, pets, and objects when raising and lowering or pivoting the
bed.
WARNING Do not place body parts or objects under bed or moving part mechanisms.
Failure to do so could cause serious injury or equipment damage.
WARNING Electric drive bed mechanisms can cause serious injury if operated
improperly. Operate the bed only when persons are clear of the mechanisms.
CAUTION When lowering the bed position, always ensure limbs or extremities are not
under any portion of the bed or mattress.
CAUTION Always confirm limbs or extremities are within the perimeter of the mattress
and not in a position where they can be trapped or pinched by the support arms and assist
bars when adjusting head and knee elevation or when lowering the Articulating Safety
Rail.
CAUTION Keep moving parts of bed free of obstructions, including bedding, heating
pads, tubes, cords and wires. Items caught in moving parts may be crushed, cut or pulled
during bed adjustment.
Side Rail and Assist Bar Safety
WARNING Always confirm the side rail and assist bars are locked in the raised position.
Improperly locked rails can result in a fall hazard due to sudden unexpected movement.
Options and Accessories Safety
CAUTION Use only bed accessories and bed replacement parts supplied or approved by
Love Rehab Solutions for this bed. Third party accessories and replacement parts that
are not approved by Love Rehab Solutions may result in personal injury or equipment
damage.

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Night Owl Safety Bed USER MANUAL
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Cleaning Safety
WARNING Do not spill or spray liquid on the bed. Clean Padding with a wet washcloth
if needed. Excessive liquid on the bed can result in an electric shock hazard. In the event
of a liquid spill or excessive liquid on the bed, unplug the bed immediately. Remove
excess liquid and allow bed to dry thoroughly before restoring power.
CAUTION Follow manufacturer’s instructions for proper use of cleaning agent.
Improperly diluted or improperly applied cleaning agents can result in inadequate
disinfection or a caustic burn hazard.
CAUTION Clean the hand remote controls regularly to ensure good hygiene standards.
Maintenance and Service Safety
WARNING Before performing bed maintenance or service, unplug the power cord to
avoid an electric shock hazard.
WARNING If a fault or problem is found during preventative maintenance inspections,
remove the bed from service until the appropriate repair or adjustment is made by a
technician.

Night Owl Safety Bed
User Manual
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Night Owl Safety Bed USER MANUAL
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Specifications

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Night Owl Safety Bed USER MANUAL
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Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Night Owl Safety Bed USER MANUAL
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Intended Users
Options and Accessories
•LED Lights in the Headboard with Remote Control
•Mechanical Cabinet with View Panel (Can be in the Headboard or Footboard or Both)
•Forced Air Ventilation (Fan) in the Footboard with Remote Control
•IV Pole (installed on any Corner Post by a field technician)
•Port Hole For G-Tube in the Headboard Right or Left Side and/or in the Footboard on the Right or
Left Side
•Electrical Outlets and USB Ports on the Exterior of the Headboard and Footboard and inside of the
Cabinet(s)
•Articulating Safety Rail on the Left or Right Side or Both Sides
Remote Controls:
•All Controller User Guides are included separately

Night Owl Safety Bed
User Manual
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Night Owl Safety Bed USER MANUAL
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Bed Transport
To transport an unoccupied bed, unlock the casters and use the footboard or headboard to move
the bed, do not move the bed using the rails or handheld pendant as handles. When bed is moved
into intended space, lock casters.
NOTE: The bed is not intended to provide a means for transport of the occupant.
CAUTION: Never operate bed while casters are unlocked.
Maintenance
Cleaning
The frame and padding can be cleaned/disinfected with a disinfecting wipe or washcloth.
Disinfectant should always be applied to a cloth; never spray directly on frame or controls. After
applying cleaning agent, allow the surface to dry prior to placing unit back in service. Clean
frame as needed.
Maintenance and Service
NOTICE: RECOMMENDED TO PERFORM PREVENTIVE MAINTENANCE EVERY 12
MONTHS FOR BEST PERFORMANCE.
1. Inspect the frame for weld cracks or tears.
2. Check that all bolts, pins and fasteners are still in working order.
3. Perform functional test on the frame.
4. Inspect the casters for wear and tear.
Preventative Maintenance Inspections
Problem Resolution
Inspect bed frame for cracks, tears or bending,
particularly at welds and joints.
Remove bed from service. Contact Love Rehab Solutions
customer service.
Inspect electrical enclosures for cracks or other
damage.
Remove bed from service. Contact Love Rehab Solutions
customer service.
Check that screws, bolts, pins and other fasteners are
in place, secured and properly tightened.
Remove bed from service. Tighten loose bolts and
screws. Contact Love Rehab Solutions customer service
to order missing or damaged fasteners.
Inspect actuators for excessive wear and
misalignment.
Remove bed from service. Contact Love Rehab Solutions
customer service.
Inspect power cord for damage including the plug
and strain relief. Never unplug by pulling on the
cord, only the plug-in.
Remove bed from service. Contact Love Rehab
Solutions customer service to order replacement power
cord.

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Love Rehab Solutions USER MANUAL
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Verify that cables and wires are properly retained and
clear of moving parts.
Remove bed from service. Securely retain wires so they
are clear of moving parts. Contact Love Rehab Solutions
customer service to order replacement missing or
damaged wire fasteners.
Verify the plug connectors for the controls, drive
motors, and motor control box are fully engaged.
Fully engage connectors that are not properly engaged.
Verify the side rails/ assist bars latch securely in the
raised position.
Remove bed from service. Contact Love Rehab Solutions
customer service.
Verify all locking casters securely lock when activated.
Remove bed from service. Contact Love Rehab Solutions
customer service to order replacement non-locking
casters.
Verify that all bed control switches operate correctly.
Contact Love Rehab Solutions customer service.
Troubleshooting
*If any or all of the electrical devices are not operating, FIRST
confirm that they are plugged into the Surge
Protector mount underneath the Headboard and/or Footboard. Confirm that the Surge Protector is plugged
into the wall securely, and confirm that the Surge Protector switch is in the on position.
Issue Potential Cause
Potential
Correction
The Remote-Controlled Emergency Lights are
not working.
The remote control
batteries are dead.
Check the battery
connection. Replace
batteries if needed.
May have come
unplugged from the Surge
Protector.
Check that all cords
are securely plugged
into the Surge
Protector and the
Surge Protector
switch is in the on
position.
The Remote-Controlled Fan is not working.
The remote control
batteries are dead.
Check the battery
connection. Replace
batteries if needed.
May have come
unplugged from the
Surge Protector.
Check that all cords
are securely plugged
into the Surge
Protector and the
Surge Protector
switch is in the on
position.
Items plugged into the Cabinet Furniture Receptacles or USB
Charging Ports are not working.
Furniture Receptacles
and USB Ports may have
come unplugged from
the Surge Protector.
Check that all cords are
securely plugged into
the Surge
Protector and
the Surge Protector
switch is in the on
position.
The Bed’s Hi/Lo feature is not working.
(Fully Electric Beds Only)
The Hi/Lo Motor may
have come unplugged
Check that all cords are
securely plugged into

Night Owl Safety Bed
User Manual
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Love Rehab Solutions USER MANUAL
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from the Surge Protector.
the Surge Protector and
the Surge Protector
switch is in the on
position.
The Bed’s Articulating Head and Knee are not
working.
The Motor may have
come unplugged from the
Surge Protector.
Check that all cords are
securely plugged into
the Surge Protector and
the Surge Protector
switch is in the on
position.
*Sometimes Devis are accidentally unplugged from the Surge Protector mounted underneath the Headboard and/or
Footboard. Periodically Check that all cords are securely plugged into the Surge Protector.
How the Casters work
The casters are pre-installed at the factory in the bottom of the headboard and footboard
legs. It is recommended that the casters are locked when the bed is in use to add to the
bed’s stability.
The casters are locked when the tab is in the down position. Unlocked when the tab is up.
Service Parts
Contact Love Rehab Solutions customer service at 770-557-5894 to order parts
Frequently Asked Questions
1. How do I order replacement parts?
Please call your Durable Medical Equipment (DME) provider that helped you
purchase the bed. They should be able to help with any problem you may have. If
your original DME provider cannot help you with replacement parts or repair, please
contact us directly at 770-557-5894 so we may assist you.
2. What should I do in case of a power outage?
Battery backup systems (UPS) are typically available from office supply retailers.
We recommend that you purchase a UPS battery back up unit such as APC’s ES
750. This unit will give enough power to operate the bed for a limited time. This unit
has 6 battery powered outlets to provide power for other devices as well.

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Love Rehab Solutions USER MANUAL
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3. Can I buy a replacement mattress?
Yes, a replacement mattress may be purchased for your Night Owl Safety Bed. Our
mattresses are custom made to fit your Bed based on whether the bed is padded or
unpadded. All Love Rehab Solutions Bed mattresses are designed to avoid possible
injury by reducing the gaps between the mattress and the sides of the bed. This is
designed to reduce the chances of burrowing or entrapment.
Annual Maintenance Checklist
 Tighten all bolts on panels and posts.
Use provided 8 pt Spider Bit to hand tighten. Avoid power tools.
 Lubricate working components beneath the bed.
Lubricate the pins, actuators and hinges.
 Clean Padding and Check Velcro® if bed is padded.
Use a mild detergent to gently clean surfaces, avoid abrasive cleaning pads or
sponges. Check to see that Velcro® is attached properly.
Durable Medical Equipment Provider
Bed Serial # ___________________________________
Installation Date ___________________________________
DME Provider ___________________________________
DME Contact ___________________________________
DME Address ____________________________________
DME Phone ____________________________________
DME Email ____________________________________
Installed By ____________________________________

Night Owl Safety Bed
User Manual
LRS-DOC-0023 REV01
Love Rehab Solutions USER MANUAL
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Customer Service and Technical Support
.
Warranty
Love Rehab Solutions, Inc. warrants to the original purchaser that its products shall be free of
defects in material and workmanship for a period of Lifetime on welds: 15 years on the bed
frame: 2 years on the drive system; 1 year on wood products, casters, handsets, and
miscellaneous parts. Love Rehab Solutions’ obligation under this warranty is expressly limited
to supplying replacement parts for, or replacing, at its option, any product which is, in the sole
discretion of Love Rehab Solutions, found to be defective. This warranty does not cover failure
due to negligence, accident, abuse or installation not in accordance with the company’s
instructions or failure to follow maintenance instructions.
If requested by Love Rehab Solutions, products or parts for which a warranty claim is made
shall be returned prepaid to Love Rehab Solutions’ factory. Any improper use or any alteration
or repair by others in such manner as in Love Rehab Solutions’ judgment affects the product
materially and adversely shall void this warranty.
DME Provider Support
DME: ________________________
Contact: ______________________
Phone: _______________________
Email: ________________________
Web: _________________________
LOVE Rehab Solutions Support
Hours: 9 AM to 5 PM / M-F / EST
Office: 770.557.5894
Email: [e-mail]
Web: www.LoveRehab.Solutions
In case of an EMERGENCY after
hours, please call 404-557-4382
to access the on-call technician.