luceco BG SyncEV EVS7GGR User manual

EV Charger | EVS7GGR.202303.GJW www.syncev.co.uk |
BOX CONTENT
• EV charger
• Decorative trim
• Installation template
• Accessories pack containing:
»Power connector
»Cord grip and screws
»M25 gland
»2x 25mm blanking plug
»Fixing screw caps
»Assembly screws
»Anti-tamper bit
EV Charger
Type 2 socket, 7.4kW
EVS7GGR - COMMERCIAL / RFID
3
WARRANTY
year
Tools needed:
Hex bit holder, PZ2 and at blade screwdriver, suitable drill bit and xings
INTRODUCTION
This guide is intended for use by competent electrical installers to explain basic requirements and options to
be considered when installed a BG SyncEV Charger. The unit is designed for installations inside or outside,
the advanced safety technology we have built into the unit ensures its safe usage. This guide provides
information to assist when installing the EVS7GGR charger and should not be used with other EV chargers.
1
Installation and User Guide

EV Charger | EVS7GGR.202303.GJW www.syncev.co.uk |
SAFETY INFORMATION
Warning: The supplied BG SyncEV charger is manufactured to be safe
without risk provide they are installed correctly, used, and maintained
in accordance with the manufacturers recommendations and installed
by a competent electrical installer in accordance with national and local
regulations, and legislation applicable at the time of installation,
e.g. BS7671 :2018 amendment 2.
The single phase EV charger should be connected to a 230V/240V
nominal AC supply. The supply should run from a dedicated 40A circuit
breaker. We recommend the use of a Type B curve circuit breakers. The
EV charger features an integral 30mA type-A RCD with 6mA DC leakage
detection and therefore an external RCD is not usually required:
1. For cables without earthed metallic covering installed in walls or
partitions at a depth of less than 50mm and also within walls and
partitions with metal parts, and not protected by steel conduit
or similar then RCD protection is required. This can be achieved
by using the BG IP65 EV protection enclosure (CFEV1A) when
mounted next to the existing consumer unit as it includes a double
pole 40A 30mA Type A RCD device to protect the circuit. This can
be used if the cable has no mechanical protection where it passes
through walls and partitions and if the cable is buried within the
ground before reaching the EV charger. This will be in compliance
with the current BS7671 Amendment 2 Wiring Regulations.
2. If the cable is clipped directly to the surface of a wall and does not
pass through a wall or partition to the EV charger then a standard
B type 40A MCB may be installed into the Consumer unit, however
RCD protection may be required for other reasons such as if it
forms part of a TT system and the earth fault loop impedance
values cannot be met. This will be in compliance with the current
BS7671 Amendment 2 Wiring Regulations.
To conform with BS 7671, on occasions a double pole MCB/RCD or
other means of isolation may be required.
Important note: A DC Leakage fault in the vehicle may “blind” a type
“AC” RCD and render it ineective, never feed any EVSE From an
upstream Type “AC” RCD.
EARTHING REQUIREMENTS
The supplied EV charger features an on-board safety monitoring system
to detect low or high voltage supplies and potential earth-neutral
faults, this in accordance with regulation 722.411.4.1 (iv) of BS7671
2018 (Compliant on single phase supplies only). If such a condition is
encountered the charge cycle is ended or prevented and the EV charger
indicator goes red and eectively becomes a double insulated (class II)
device. The vehicle becomes isolated from incoming supply and poses
no risk to touch. This feature removes the requirement for an earth
electrode where it may be ineective or introduce further risk.
The EV charger may be connected directly to a TN-C-S (PME)
earthing system without any special arrangements. It remains the
responsibility of the installer to conduct a risk assessment of the
immediate area to a range of 10 meters (equipotential zone) to
ensure no other conductive metal xings pose risks (mixture of TT/
TN-S and TN-C-S), this is important where cable length may enable
charging inside or outside of a building/garage where the vehicle
is within touch distance. Where certain conditions dictate an earth
electrode must be used it shall be independent from the distributors
earth system with no direct interconnection (the incoming supply
SWA protective earth should be isolated from the housing and/
or earth electrode). The electrical installer shall install a suitable
electrode complete with termination housing and covers where
appropriate, warning labels should be visible and close to the
unconnected SWA protective earth, e.g. inside the charger.
The earth connection shall be made from the electrode to the
charger via copper conductor earth wire of an appropriate CSA for
the installation. The earth wire shall be installed in conduit where
there is a risk of mechanical damage or UV exposure. Additional
note: BG SyncEV recommend Earth electrode impedance to be
<100 ohms.
SURGE PROTECTION
Guidance on requirements for surge protection devices given In
BS7671: section 443.
The EV charger is protected against transient over voltages (+/-2kV
Line-Earth and +/-1 kV Line-Line as a requirement of EN 61000-6-1 ),
a direct lightning strike carries a current of 30~ 200kA the EV charger’s
internal protection would provide little or no protection in such an
event, likewise nor would an SPD rated less than 30kA. If life support
equipment or business operations could be aected by a lightning strike
central SPD protection is advised if it does not already exist.
The guidance on risk calculation in section 443.5 of BS7671 in most
cases is not possible due to unknown location of any SPD already
tted, length of cables to calculate LP etc, it is therefore recommended
a common sense approach is used on choice of SPD (or if required).
ISOLATION AND SWITCHING FOR SAFETY
AND MAINTENANCE
To ensure the EV charger can be “turned o” to enhance security and
enable maintenance activities, a double pole isolator (or DP RCD or
RCBO) suitably rated must be installed within the customer’s property.
An isolator switch is a mandatory requirement for “new builds”, but
optional for existing dwellings (at customer’s request), the switch should
be mounted between 500mm and 1500mm above nished oor level to
comply with regulations. The switch should be rated at 45 Amps.
All installations must comply to BS7671: 2018.
2
Installation requirements

EV Charger | EVS7GGR.202303.GJW www.syncev.co.uk |
INSTALLATION
The EV charger is suitable for installation inside and outside on a solid
wall or structure. The installer should consult with the building owner
to establish their preferred installation location. This should take into
consideration the length of charging cable and risk of vehicle impact
etc.
It is recommended the charger is installed at a height of 500mm-
1500mm as per building regulations BS8300:2018.
If no suitable permanent structure is available, the EV charger can
be mounted to a stand. We suggest of the BG SyncEV Stand,
EVASTAND12S.
Ensure suitable xings are used depending on the mounting surface.
To avoid unnecessary dust inside the enclosure, it is recommended to
use the included xing hole template drill the surface, before tting the
enclosure.
Ensure installation wall has been checked for electric cabling or
pipework with a suitable detector.
NOTE: if any groundworks are required e.g. cable trenching or earth
electrode tment, it is advisable to check if underground services could
be present before commencement. Plans may be available at:
www.linesearchbeforeudig.co.uk (free to domestic users).
The EV charger is suitable for bottom or rear cable entry, if using rear
cable entry ensure the blanking plug supplied is tted to the open
bottom cable entry hole. If using SWA cable the included 25mm
compression gland is NOT suitable, and an alternative gland will be
required. Do not drill alternative cable entries into the charger housing,
except marked cable entry location for rear entry.
BG SyncEV recommends using EV-Ultra™ - Power & Data Combined
cable on installs that require a CT clamp to use the chargers dynamic
load management capabilities. Please see:
www.doncastercables.com/uploads/EV-Ultra_Datasheet.pdf
All of the cables that are to be connected into the supply connector
should have their insulation striped back 18-20mm. Connectors
supplied are suitable for cables of 4-6mm2 and suitable for solid and
stranded cores.
LOAD BALANCING
If Load Balancing is required, we suggest of the BG SyncEV CT clamp,
EVA 120CT1. This should be tted around the incoming power to the
main fuse and the correct max load (A) to be entered during setup and
installation steps.
FINAL ELECTRICAL TESTING
To meet the BS7671 :2018 (18th edition) requirements for testing of an
electrical installation, the following tests and checks shall be performed
by a competent electrical installer before during and after a BG SyncEV
charger is installed:
• A visual inspection of the installation including the existing electrical
installation.
• Verication of the characteristics of the electrical supply at the origin
of the installation to conrm the supply is suitable for the additional
load.
• A test to conrm the continuity of the circuit protective conductors.
• A test to conrm the integrity of the circuit insulation resistance.
• A test to conrm the polarity of the installation is correct. Where
applicable a test to conrm the earth electrode resistance is within
acceptable tolerances.
(or)
• An earth loop impedance test.
• A test of the mechanical operation of residual current devices
(RCD’s).
• A test to conrm the operation of residual current devices (RCD’s)
is within stipulated time scales (at the rated current and at ve times
the rated current operating current).
• A test or calculated measurement of the prospective fault current.
• A verication of the functional operation of the EV charger.
Anelectricalinstallationcerticatemustbecompleted.
EnsureelectricaltestingisdonebeforeEVchargercommissioning
andnetworksetupisperformed.
Forthistesting,theChargercanbesetto“PlugandCharge”Mode
in the installation App.
TROUBLESHOOTING
Forfurtherinformation,ortorefertoourFAQs,pleasevisitour
website-www.syncev.co.uk
The status of the EV charger can be identied by referencing the colour
shown on the LED indicator
• SOLIDBLUE - Standby - Charger has power and is connected to
the network. Or, if in ‘plug and charge’ mode is not connected to the
network, is ready to charge.
• FLASHINGBLUE- Charger is connected but not charging, awaiting
conrmation of charge in APP or scheduled start time
• SOLIDDARKGREEN-Charger is active and Charging
• SOLIDYELLOW-Charger is oine from network, check local
network is active and Wi-Fi is working on the 2.4Ghz band
• FLASHINGRED- Indicates the charger is in fault mode and has
stopped charging for users safety
Potential causes:
» Internal RCD has tripped
» Vehicle fault
» Under or over suitable charging voltage
Remove connection to EV vehicle and reset power to the EV charger.
3
Installation requirements

Electrical Installation
EV Charger | EVS7GGR.202303.GJW www.syncev.co.uk |
1
3
2
4
110mm
Cable entry
145mm
Ensure the supplied caps are tted over installation
screws to maintain IP rating
Ensure supplied cord grip is tted on incoming power
cable if using bottom cable entry location
Ensure 3-pole power connector is fully inserted,
then clip power connector into the base
Use included hole template to drill xing holes
4
Ensure correct polarity when making
incoming power connections
LEN
5 6

EV Charger | EVS7GGR.202303.GJW www.syncev.co.uk |
For dynamic load balancing, ensure connections are made
in correct polarity to CT + and CT - terminals
We recommend completing electrical installation testing and
network set up at this stage
To remove trim, pry at shown points with a at toolSnap front cover trim into place
Commercial Partner account
The charger can be upgraded to suit a commercial application with multiple chargers and users sharing a eet management account. - requires
additional monthly and initial set up costs.
Contact [e-mail] for details.
5
• Scalable Software with lifetime OTA updates
Create, Add and Remove your own unlimited User Proles. Cloud based Load Management options and OCPP integration allowing remote
OTA updates through the lifetime of the product.
• Customisable Taris/User Groups
Multiple Tari options such as Pay-To-Charge, Free-To-Charge, Corporate Billing/BiK/Virtual Wallet, options to set Connection Fees and/or
Pre-Authorisation and ability to restrict operational hours and/or restrict charging sessions by maximum import/duration to allow charge points
on your network to be tailored to any Private or Public requirement and each individual user.
• Fleet Management
Create and assign unlimited number of RFID Tags, specic to Users or Vehicles, oering the perfect means to monitor usage, cost and
revenue generation within your business and export all historical data via CSV.
• Smart Reporting
Full visibility of charge point and user activity in real time, including fault notication to ensure minimal disruption to your network.
Electrical Installation
T25S Security Torx
2.5 N m
9
7
10
8

Network Setup
EV Charger | EVS7GGR.202303.GJW www.syncev.co.uk |
App Type - Commercial
- Sync EV
APP - Smart Charging
with APP or RFID
authorised controlled
Enabled chargers only
6
INSTALLER APP-Download the ‘BG EV Charging’ app here: Apple Version or
Google / Android Version.AlsoavailablefromtheInstallerPortalonthe
syncev.co.ukwebsite, or using the QR codes opposite.
Upon powering the charger, the status indicator light will show Yellow. This indicates that the charger
is ready for network setup but is not yet connected to the internet.
For Wi-Fi connection we recommend that the router is set to only 2.4GHz band to reduce the risk of
possible conicts. Once setup the router can be restored to both 2.4GHz & 5GHz bands.
1. Ensure Bluetooth is active on your device. Open the BG EV
Charging App and select the Charger ID Code as shown on the
charger identication label.
2. Then enter the password shown on the identication label.
We recommend this is changed during setup and noted on the
identication label.
3. Choose between Wi, 4G and LAN (only one can be set).
For Wi-Fi select the SSID network name and enter password.
For LAN ensure that “LAN DHCP” is enabled.
For 4G the setting will have been pre-congured.
When connected to Wi-Fi, 4G enabled chargers will auto connect
to a fall back 4G network when Wi-Fi network is lost.
4. Server URL: ‘Home Charge’ for home charging or ‘Commercial
for other’. ‘Manual Entry’ is for Monta or similar alternative back
oces.
5. Output Current: set to max current supported by installation if less
than default 32A.
6. Charge Mode: ‘APP’ for smart charging via the consumer App
(see next page); ‘Plug and Charge’ for non-smart charging. Use
‘Plug and Charge’ if connection to server cannot be established
and car charging is required.
7. Power Distribution Enable: If dynamic load management is
required then toggle right and set sampling method to CT.
8. Maximum Current Limit: For load balancing this should be the
same or less than the main fuse rating. EV charger will reduce its
charging rate to limit the total home load to be under the limit. If
the available current is under the minimum of 6A the EV charger
will pause the charging session.
Press‘Set’touploadcorrectsettingsandthechargerwillbeepto
conrm.
‘Get’ will read current settings from the charger.
In less than 2 minutes, the indicator should turn from Yellow to Blue to
conrm network connection. If the charger continues to show yellow,
power cycle (switch o/on at fuse board) and reconnect via the app to
check the settings are correct.
If still unable to connect to the network but need to use the charger
then change Charge Mode to ‘Plug and Charge’ and press ‘SET’ again
to re-update settings.
If unable to establish network connection call [phone] or email
[e-mail]
Note: The network connection from the device to the Internet is fully
encrypted and secure. Additionally, no user data is stored on the
charger.

EV Charger | EVS7GGR.202303.GJW www.syncev.co.uk |
1. Once downloaded, please register an
account, the chargers QR code ID and
Pin code can be found on the charge
point identication label on the EV
charger and enclosed on the cover of
the installation and user guide.
NOTE:Thenalstepduringthesign
up process presents you with an
option to input payment card details
forSyncEVfuturepubliccharging
network. This is not mandatory and it
canbeskippedbypressingthe“X”in
thetopleftcorner.
2. Scan the QR code within the app, or
enter the QR code number as shown on
the Charger ID label to register this EV
charger to the customers account.
7
SYNC EV APP
YouwillnowneedtoinformyourcustomertodownloadtheSYNCEVApplication
apps.apple.com/gb/app/sync-ev/id1528884639 play.google.com/store/apps/details?id=syncev.co.uk&hl=en_GB&gl=GB
3. Once scanned, enter the PIN code to conrm
set up.
Problem connecting to the app? Contact us at
[e-mail]
Alternatively, for business-hours support call
[phone]
RFID Set up
To enable RFID and app authorised charging:
1. Go to app options and select RFID Cards 2. Scan QR code of charger, then when
prompted tap the RFID FOB to the front of
the charger to link the fob to the charger.
RFID cards can be shared over multiple
chargers.
3. Authorised charging - Needed for the
RFID function.
Select the gear symbol on the charger-
conguration
Select Authentication and change to
Required to start charging and “Save
Changes”

EV Charger | EVS7GGR.202303.GJW www.syncev.co.uk |
ENVIRONMENTAL PROTECTION
This symbol is known as the “Crossed-out Wheelie Bin Symbol”. When this symbol is marked on a product or battery, it means
that it should not be disposed of with your general household waste. Some chemicals contained within electrical/electronic products
or batteries can be harmful to health and the environment. Only dispose of electrical/electronic/battery items in separate collection
schemes, which cater for the recovery and recycling of materials contained within. Your co-operation is vital to ensure the success of
these schemes and for the protection of the environment.
GUARANTEE
BG SyncEV products are guaranteed against faulty materials and workmanship for a period of 3 years from date of delivery: products
will be repaired or (at BG SyncEV’s discretion) replacements will be supplied or (at BG SyncEV’s discretion) a credit note will be issued.
This guarantee is subject to BG SyncEV’s conditions of sale and in particular to the following conditions being met:
1. Notication of any defect is given to BG SyncEV as soon as reasonably practicable after becoming apparent, and the products then returned
to BG SyncEV.
2. The products have only been operated under normal operating conditions and have only been subject to normal use.
3. No work (other than normal and proper maintenance) has been carried out to the products without BG SyncEV’s prior written consent.
4. The products have been assembled, or incorporated into other goods, by a qualied and recognised electrician and only in accordance
with any instructions issued by BG SyncEV.
5. The defect has not arisen from an item manufactured or supplied by a person other than BG SyncEV.
6. 3 year warranty as standard.
7. 3 years of 4G data included when used for commercial charging with the standard SyncEV smart charging app. Other smart charging apps
and premium services may incur additional data costs. Top-up online to continue 4G service after 3 years.
If you have any further technical assistance you can get in touch with our Support Team:
[e-mail]
TECHNICAL
STANDARDS
Voltage 220-240V ac
Frequency 50-60Hz
Rating 6-32A output
Wi-Fi 2.4GHz Band b/g/n/e/i
RCD protection 6mA DC and 30mA AC Type A
Wi-Fisecurity WPA/WPA2/WPA2-Enterprise/WPS
Bluetooth 4.2 BR/EDR
RFID M1 compatible 13.56Mhz
Approval standard IEC 61851-1
Communication protocol OCPP1.6J
8
Installation requirements
BG SyncEV is a trading name of Luceco PLC.
Luceco PLC – Staord Park 1, Telford, TF3 3BD, England | (EU) Luceco SE – C/ Bobinadora 1-5, 08302 Mataro, Spain