Lucid Audio ENGAGE PD 502070 User manual

USER MANUAL
Made for Android™

Contents
Getting Started .....................................4
What’s Inside .......................................5
Getting to Know Engage™ ............................6
Charging Instructions ................................7
Wearing Your New Hearing Aids ....................8-9
How to Adjust Volume and Change Programs .........10
Programs ..........................................11
Control Through the App..........................12-13
How to change or remove the Concha Lock . . . . . . . . . . . 14
Care & Cleaning Instructions.........................15
How to clean your Hearing Aids......................16
Replacing Wax Stop ..............................17-18
Ear Tips & Fit ......................................19
Replacing Ear Tips .................................20
Replacing Tubes ...................................21
Troubleshooting ...................................22

3
Welcome aboard!
We’re honored you’ve chosen to be a part of the Engage family!
Our commitment to you is simple: To help you hear better!
Your journey to better hearing begins now. Every successful journey has a
guide to help you get the most out of the adventure! There are two key guides
at your disposal. This booklet is a quick and easy reference for you to get
started. And for additional details and information, be sure to check out our
binge worthy “how to” video series at engagehears.com!
Let’s get started!

4
Get familiar with the Engage hearing aids and what’s in the box
Download the Lucid Hearing app from Google Play onto your Android™ phone
Pair the hearing aids to your Android™ phone
Select tips for a perfect t
Put the hearing aids on your ears
If t needs further adjusting, reference the included Engage Tube Fit Guide
Listen to what you hear, trying out each of the 4 pre-congured programs
Stream some music or make a phone call!
Getting Started
1
2
3
4
5
6
7
8

5
What’s inside
• 1 pair of Engage™
Hearing Aids
• 1 Rechargeable Case
• 1 USB Charging Cable
• 1 Cleaning Tool
• 5 pair Closed Ear Tips
• 4 pair Vented Ear Tips
• 10 Wax Stops and
Replacement Tools

6Getting to know
Engage™
Microphones
Tube
Receiver
Tip
Rocker
Switch
Battery
Wax Stop
Charging case
Concha Lock
RightLeft
L R

7
Hearing aids can be
fully charged in 2 hours
Charging Instructions
The hearing aids shut o when inserted
for charging and will automatically turn
on when removed from the charging
case. The charger is smart and won’t
ever overcharge your batteries.
LED indicator lights:
Flashing = Charging
Solid = Fully charged
Plug the micro-USB
end of charging cable
into the charging case.
To charge case, plug the charging
cable into a USB power source.
1
2
3Place hearing aids
in charging case.
4Close lid
to begin
charging

8Wearing your new hearing aids
When inserting your hearing aids for the rst
time, there can be feedback (whistling) if your
hearing aids are not fully inserted. We suggest
you practice inserting them with the battery
door slightly open until you have perfected
this process. The adjustment period of wearing
hearing aids takes time, but soon you’ll be
hearing clearly.
Grasp hearing aid between
your thumb and forenger.
1
The following steps show how to insert your hearing aids:

9
Place hearing aid behind ear,
with tube pointed forward
over ear.
The tube is wrapped around
the top of ear. Gently push the
ear tip into the ear canal.
Tuck the concha lock into
the bowl of the ear.
2 3 4
If at this point you feel the t isn’t right please refer to the included Engage™ Tube Fit Guide for guidance.
Our customer service team can assist you and send you the right size tubes to help you nd your perfect t.

10 How to adjust volume and change programs
The easiest way to adjust your hearing aids is
with the Lucid Hearing app (See page 12). If you
need to, you can also adjust the hearing aids
manually with the rocker switch. A quick press
of the rocker switch UP or DOWN
will adjust the volume up/down.
Press and hold the rocker switch UP or
DOWN to progress to a dierent program.
You will hear a notication alerting you that
you are on a dierent program.
PRESS
UP
PRESS
DOWN
For instructions on how to adjust volume and programs through the Lucid Hearing App, see Page 12

11
Programs
Your new Engage™ Hearing Aids come with 4 pre-determined programs. Utilizing
thousands of professional audiograms and extensive, years long research in
conjunction with University of Texas at Dallas, we have determined four presets that
cover a large percent of the population with mild-moderate hearing loss.
Mild The most common hearing loss for people with trouble understanding speech
Moderate For those with trouble understanding speech, providing a little more help than Mild
Bass Boost Moderate with a boost in low frequency sounds such as vowels
Max Bass Boost with maximum volume

12
Your Engage™ Hearing Aids have Lucid™ Technology inside
and can be used with the Lucid Hearing App which is
available on Google Play. The app allows you to make
adjustments to the volume, programs, and gives the ability
to use the phone via your aids and stream audio from
popular music streaming apps available for your device.
Control through the app
Use your Android™ camera to scan this code and
download the app or go to the Google Play Store
and search “Lucid Hearing” to download.

13
The rst time you open the app you will be met with three
introductory Screens. Click “next” to continue to the next page
1 2 3
4 5
Start-up and Pairing
Connect:
Click “Connect”

14 How to change or remove the Concha Lock
The Concha Lock attaches to the receiver to position the receiver securely in
the ear. If a new Concha Lock is needed for comfort or t, they can be ordered at
engagehears.com or call 866-202-2527. Below are instructions on
removing/replacing the Concha Locks.
1
2
3
Locate the
Concha Lock.
4
The Concha Lock
is held tightly to
the receiver
by a small, plastic
loop. Firmly push
the Concha Lock
back through loop.
Grasp the
Concha Lock
with thumb
and forenger.
Once the
Concha Lock
is removed, a new
one can be installed.

15
Care & Cleaning Instructions
To ensure your devices continue to work properly for years to come
please note that you should avoid submerging in water, dropping
from distances greater that 3 feet, or exposing to excessive heat for
extended periods of time.
The most common cause of instrument failure is wax buildup and it is the easiest to
avoid. By wiping your hearing aids, tubing, sound tip, ear tips and/or domes with a
soft, dry cloth every day and carefully removing any traces of wax and debris, you
will reduce wax buildup. Use the brush provided to enhance your cleaning by lightly
brushing the sound ports.
It is important to keep your hearing aids as clean as possible to maintain maximum
performance and durability.

16
Cleaning Tool
Use wire loop to
clean wax from tips
Use brush to clean
wax and dirt o tip
Brush microphone
openings
Brush around rocker
switch
BrushWire Loop
How to Clean your Engage™Hearing Aids

17
Replacing Wax Stop
Wax Stop
Replacement Tool
Replacement
end
Wax
Stop
Removal end
Your Engage™ Hearing Aids have a wax
stop in the tip to prevent wax from getting
inside the speaker. You should check daily
for any obstruction to the wax stop. If you
see wax inside you can replace it using the
instructions on the next page.

18
1 2 3
Before removing wax stop,
be sure to remove the dome tip.
Insert removal end of replacement
tool into used wax stop, centered
in hearing aid receiver. This
requires a rm push.
Pull replacement
tool straight up
to remove used
wax stop.
Remove used
wax stop from
replacement tool
and turn tool over to
direct new wax stop
towards tip.
4
Insert new wax stop
into tip by wriggling it
in place and pressing
in rmly.

19
Ear Tips and Fit
We have included a number of dierent dome tips for you to nd the perfect t. The tip
should t snugly enough to seal the ear, while not being uncomfortably too tight. Some
experimentation may be necessary. You will notice there are two types of tips included.
The closed tips provide the best experience for
streaming music & phone calls and provide a full,
rich sound. They provide better amplication than
the vented tips and can help minimize feedback, but
may require a little longer to adjust to the sound of
your own voice when you rst start wearing them.
The vented tips can be more comfortable for
those with a mild hearing loss. They allow more
of your own voice to pass through, but do not
provide as rich of a sound experience when
streaming audio from your Android™ phone.
1 2

20
1 2 3
Gently pull on the tip
until it comes o. You
may need to twist
it using a back and
forth motion.
4
Replacing the ear tips
Hold the hearing
aid by the base
of the speaker
housing.
Align the new tip
with the dome
facing outward.
Press the new tip onto the
speaker housing until it is
fully on the receiver and the
wax stop is ush with the
entrance to the dome tip.