2.0 Player / Operations Manual
4
Return Material Authorization Policy
No product may be returned directly to Lumantek
without rst contacting Lumantek for a Return Material
Authorization (“RMA”) Code. If it is determined that the
product is defective, you will be given an RMA Code
and instructions for product return for servicing or
replacement. An unauthorized return such as where
an RMA Code has not been issued, the product will be
returned to you at your expense. Authorized returns are
to be shipped prepaid and insured to the address on
the RMA in an approved shipping container (original
box and packaging materials or similar). To request an
RMA Code, please visit on http://www.lumantek.com/
support/rma_services_instruction.html
Warranty Limitations
Lumantek’s limited warranty provides that, subject to
the following limitations, each product will be free from
defects in material and workmanship and will conform
to Lumantek’s specication for the particular product.
Limitation of Remedies
Your exclusive remedy for any defective product is
limited to the repair or replacement of the defective
product.
Lumantek may elect which remedy or combination of
remedies to provide in its sole discretion. Lumantek
shall have a reasonable time after determining that a
defective product exists to repair or replace a defective
product. Lumantek’s replacement product under its
limited warranty will be manufactured from new and
serviceable used parts. Lumantek’s warranty applies
to repaired or replaced products for the balance of the
applicable period of the original warranty or ninety days
from the date of shipment of a repaired or replaced
product, whichever is longer.
Limitation of Damages
Lumantek’s entire liability for any defective product shall
in no event exceed the purchase price for the defective
product. This limitation applies even if Lumantek cannot
or does not repair or replace any defective product and
your exclusive remedy fails of its essential purpose.
No Consequential or Other Damages
Notwithstanding anything else in this policy or
otherwise, Lumantek will not be liable with respect
to the products under any contract, negligence,
strict liability or other legal or equitable theory (i) for
any amount in excess of the purchase price for the
defective product or (ii) for any general, consequential,
punitive, incidental or special damages. These include
loss of recorded data, interruption of use, the cost of
recovery of lost data, lost prots and the cost of the
installation or removal of any products, the installation
of replacement products, and any inspection, testing,
or redesign caused by any defect or by the repair or
replacement of products arising from a defect in any
product. This section does not limit liability for bodily
injury of a person.
Your Use of the Product
Lumantek will have no liability for any product returned
if Lumantek determines that:
The product was stolen from Lumantek.
The asserted defect:
- Is not present,
- Cannot reasonably be xed because of damage
occurring when the product is in the possession of
someone other than Lumantek, or
- Is attributable to misuse, improper installation,
alteration (including removing or obliterating labels and
opening or removing external covers (unless authorized
to do so by Lumantek), accident or mishandling while
in the possession of someone other than Lumantek.
The product was not sold to you as new.
The product was not used in accordance with Lumantek
specications and instructions.
The product was not used for its intended function.
Additional Limitations on Warranty
Lumantek’s warranty does not cover products which
have been received improperly packaged, altered, or
physically damaged.
