Lumigon T2 hd User manual

Lumigon T2 HD

• Quick Start Guide

• Safety Guide

• Warranty

• End-User License Agreement

English

Version:

T2 HD LEAFLET_EN_v.1.13

Contents

Quick Start Guide 7

Safety Guide 17

Warranty Terms and Conditions 33

End-User License Agreement 41

Other Legal Information 47

What’s inside the box

You should nd the following items in the sales box:

• T2 HD smartphone

• Dock

• USB cable

• USB power adaptor

• Headset

• Lanyards in two sizes

• A SIM card guide with a SIM card

tray and a SIM card tray opener

• This leaflet with a Quick Start

Guide, Safety Guide, Warranty and

End-User License Agreement

If something is missing in the box, please contact

the shop where you bought your phone.

NOTE: The items supplied with your phone may vary

depending on the country or region where you buy

your phone or depending on your mobile service

provider. To buy additional Lumigon accessories,

visit our homepage www.lumigon.com or contact

your local Lumigon-authorized retailer.

Dear Customer,

Thank you for buying a T2 HD smartphone created

by Lumigon in Denmark.

For more information on using your device and its

features, please refer to our user manual and other

online resources available from the Support section

of our web page at www.lumigon.com/support.

If you don’t nd the information you are looking

for, you can contact our Support team by e-mail at

[email protected].

If your product requires service, please contact the

retailer where you purchased your product. To learn

more about warranty terms and conditions, please

refer to the Warranty section in this leaflet.

We hope that you will enjoy using our smartphone

just as much as we enjoy creating it.

Best regards,

Lumigon design team

1. Speaker (top)

2. Power key & Infrared

transmitter/receiver

3. 13-megapixel

back camera

4. Noise cancellation

microphone

5. Back camera flash

6. ActionKey

7. Ear speaker

8. 2.4-megapixel

front camera

9. Front camera flash

10. QuickTouch area

11. Menu touch key

12. Home key

13. Back touch key

14. Speaker (bottom)

15. Audio jack connector

(3.5 mm)

16. Micro USB connector

17. Microphone

18. Volume / Zoom keys

19. Nano SIM card tray

20. Two-step camera

key with autofocus

21. Lanyard strap hole

T2 HD overview

14 15 16 17

12 13 21

3 5 7 9

Dock overview

Quick Start Guide

Behavior Control

At the bottom of the dock there are switches that allow you to

congure different behaviors for the phone when it’s docked.

For example, you may want to congure your phone to

silence calls and notications and open the alarm clock when

you dock it in the bedroom, or to start playing your favorite

music when you dock it in the living room.

To get started with the Behavior Control feature, dock your

phone and simply follow the onscreen instructions.

Micro USB port for

connecting USB

charger

View from the back:

USB connector for

connecting phone

View from the side:

View from the front:

USB connector for

connecting phone

View from the bottom:

Switches

for Behavior

Control

STEP 1

Pull out the SIM card tray

With your ngernail or a soft plastic tool pull out the

SIM card tray.

STEP 2

Insert the nano SIM card

Place the nano SIM card in the tray (cut-off corner

in the top left corner and gold contacts facing down).

NB: T2 HD is only compatible with nano SIM cards.

Any other incompatible or modied SIM cards can

damage the SIM card, its data and the device itself.

Any such damage is not covered by the warranty.

10 11

1. Carefully push the SIM card tray back in.

2. Make sure the tray is inserted and secured and

is completely flush with the casing of the phone.

If the SIM card tray is not inserted correctly, you’ll

see a message on the screen saying that the phone

is not waterproof.

STEP 3

Insert the SIM card tray back in

STEP 4

Assemble the USB charger

Insert the large end of the supplied USB cable in the

USB port of the supplied power adaptor.

12 13

B) Use the dock

1. Plug the charger into a power outlet.

2. Plug the end of the charger cable into the

micro USB port of the dock (the USB sign

on the head of the cable facing up).

3. Connect the phone to the dock via

the phone’s micro USB port.

STEP 5

Charge the phone using method A) or B)

A) Use the USB charger

1. Plug the charger into a power outlet.

2. Plug the end of the charger cable into the

micro USB port of the phone (the USB sign

on the head of the cable facing up).

NB: It takes 1.5-2 hours to fully charge the phone.

14 15

STEP 6

Turn on the phone

Press and hold down the POWER key for 1-2

seconds until the Lumigon logo appears on the

screen, and then release the key.

If the phone does not turn on, charge it (see Step 5)

and try again.

STEP 7

Follow the onscreen instructions

NB: To sign in with a Google Account, you’ll need

access to the Internet using either a Wi-Fi or a

mobile data connection. You may incur data

connection charges when you connect to the

Internet. Contact your service provider for more

information.

12:00

By signing in with your Google Account you can

synchronize your e-mail, contacts, calendar events

and other data associated with that account on your

phone.

1. When you turn on

your phone for the

rst time, you’ll see

a Welcome screen.

Select your language,

and touch “Start”.

2. Follow the onscreen

instructions to set

up your phone.

3. When prompted, sign

in with your Google™

Account. If you don’t

have an account, you

can create one directly

on your phone.

Safety Guide

18 19

READ THIS BEFORE YOU PROCEED

Please read these safety guidelines carefully and make sure

to observe them to ensure proper and safe use of the device.

Failure to observe the safety precautions and warnings in this

guide or other product documentation may lead to situations

with the risk of bodily injury to yourself or others, electric

shock, re, explosion, damage to your device and other equip-

ment as well as possible legal liabilities and damages.

The device and/or its accessories may only be serviced or re-

paired by authorized technical personnel (except as explained

elsewhere in the product documentation). Please be aware

that your warranty will be invalidated if you disassemble or

attempt to disassemble the device and/or its accessories or

if the device and/or its accessories are repaired by unauthor-

ized personnel. To learn more about warranty terms and

conditions, please see the Warranty section in this leaflet.

Safety information and precautions

Electrical safety - avoid electric shock and

re

This device is intended for use when supplied with power

from the designated battery or power supply unit. Any other

usage may be dangerous and will invalidate any approval

given to this device.

Proper grounding installation

The device comes equipped with a USB cable for connecting

with a computer.

Make sure your computer is properly grounded (earthed)

before connecting your device. The power supply cord of

a computer has an equipment-grounding conductor and

a grounding plug. Make sure the plug is plugged into an

appropriate outlet that is properly installed and grounded in

accordance with all local codes and ordinances.

Safety precautions for power supply unit

Always use the correct external power source. The device

should only be operated from the type of power source indi-

cated on the electrical ratings label. If you are unsure, consult

your authorized service provider or local power company.

CAUTION:

Connecting the device to improperly grounded

equipment can result in an electric shock to your

device.

20 21

The device can be charged by either 1) using the supplied

USB cable and a computer, 2) by connecting the phone to the

supplied dock, or 3) by using the supplied USB power adaptor

and USB cable.

TO AVOID ELECTRIC SHOCK, FIRE AND INJURY:

• DO NOT use damaged power cords, USB cables, power

adaptors, or loose electrical sockets.

• DO NOT use unauthorized power adaptors or USB

cables with your device.

• DO NOT connect the device with any incompatible

accessories or products.

• Only connect the device to products that bear the

USB-IF logo or have completed the USB-IF compliance

program.

• DO NOT short-circuit the power adaptor.

• DO NOT touch your device or the power cord with wet

hands while the device is charging.

• DO NOT drop or cause an impact to the power adaptor.

• Recycle and dispose of power adaptors, chargers and

batteries according to the local regulations.

• DO NOT attempt to disassemble the device or its

accessories – always seek help from authorized

personnel to have your device or its accessories

serviced or repaired.

Battery safety precautions

WARNING:

This device contains a built-in Lithium-ion polymer

battery. Do NOT attempt to replace the battery as

you may damage the device itself and the battery,

which may cause overheating, re, explosion, burns

or other injury.

TO AVOID THE RISK OF OVERHEATING, FIRE, BURNS OR

EXPLOSION:

• DO NOT attempt to disassemble the device and replace

the battery yourself. Always contact Lumigon or a

Lumigon-authorized service provider to have your

battery replaced.

• Recycle and dispose of batteries according to the local

regulations – DO NOT dispose of batteries in re or

water.

Protect your hearing

WARNING:

This device is capable of producing loud sounds

that may permanently damage your hearing.

TO AVOID DAMAGING YOUR HEARING:

• Turn down the volume before using headphones,

hands-free kit or other audio devices with your device.

• DO NOT use earphones or headphones at high volume

for prolonged periods of time as this may lead to

hearing loss.

• DO NOT hold the device close to your ears when using

hands-free speaker.

Interference with hearing aids

Some mobile phones may cause radio-frequency interfer-

ence with hearing aids, so the user hears high-pitched

whistling sounds, buzzes, or static. In the event of such

interference, you may want to consult your service provider,

or call the customer service to discuss alternatives.

Interference with pacemakers

If you use a pacemaker and have any reason to suspect that

the phone interferes with it, turn the phone OFF immediately.

22 23

TO AVOID POTENTIAL INTERFERENCE WITH THE

PACEMAKER:

• ALWAYS keep the phone more than 15 cm (6 inches)

from the pacemaker when the phone is turned ON.

• DO NOT carry the phone in a breast pocket.

• When speaking on the phone, use the ear opposite the

pacemaker to minimize the risk of interference.

Safety when driving

• Always follow all local laws and regulations on the use

of mobile phones while driving.

• Be aware that using a phone while driving, even with a

hands-free kit, causes distraction and increases the risk

of an accident.

• DO NOT place the device in the area over an air bag or in

the air bag deployment area.

• Store the device safely before driving your vehicle.

• Seek professional advice when connecting the device

interface to the vehicle electrical system.

NOTE: Due to possible interference with electronic equipment,

some vehicle manufacturers forbid the use of mobile

phones in their vehicles unless a hands-free kit with

an external antenna is included in the installation.

Safety in aircraft

Due to the possible interference caused by mobile phones

to an aircraft’s navigation system and its communications

network, mobile phone use in aircraft is banned by law in

most countries.

You can still use some of the device’s features if you switch

to Airplane Mode. Always follow the aircraft crew’s instruc-

tions on the use of mobile phones when onboard.

Interference with medical equipment

Always turn OFF your device in hospitals and health-care

facilities when you are instructed to do so.

This device contains radio transmitters and receivers that

enable it to receive and transmit radio-frequency (RF) energy.

External RF energy may interfere with some medical equip-

ment in hospitals or other health care facilities and cause it to

malfunction. Therefore, the use of mobile phones is usually

forbidden in such places.

If you use any other personal medical device, e.g. a

pacemaker, consult the manufacturer of your device to

determine whether it is adequately shielded from external RF

energy. Your physician may be able to assist you in obtaining

this information.

Glass parts

The screen and the back of the device are made of glass.

• If the glass parts are cracked or broken, DO NOT use the

device until it has been repaired by authorized service

personnel as broken glass may cause injury to your

hands and face.

Direct sunlight and extreme temperatures

• Keep the device away from direct sunlight and extreme

temperatures.

• DO NOT leave the product or its battery inside a vehicle

or in places where the temperature may exceed 40°C,

e.g. on a car dashboard, window sill, or behind a glass

that is exposed to direct sunlight or strong ultraviolet

light for extended periods of time. This may damage

the product, overheat the battery, or pose a risk to the

vehicle or surroundings.

24 25

Safety in areas with explosive atmospheres

Areas with a potentially explosive atmosphere are often, but

not always, clearly marked.

WARNING:

Sparks in areas with an explosive atmosphere

may cause an explosion or re resulting in bodily

injury or even death. Make sure to turn off the

device and obey all signs and instructions.

• DO NOT use this device in areas with a potentially

explosive atmosphere or where blasting operations

are in progress and flammable materials exist, e.g.

gas stations, fuelling areas, fuel depots, chemical

plants, below deck on boats, fuel or chemical transfer

or storage facilities, and areas where the air contains

chemicals or particles such as grain, dust, or metal

powders.

Safety precautions for radio-frequency (RF)

exposure

The device contains a radio transmitter and receiver. When

it is on, it receives and transmits RF energy. When you

communicate with your device, the system handling your call

controls the power level at which your phone transmits.

The radiated output power is far below the international

radio-frequency exposure limits that are part of comprehen-

sive guidelines and establish permitted levels of RF energy

for the general population. The guidelines are based on the

safety standards previously set by international standards

bodies.

General precautions for RF exposure

• Avoid using your phone near metal structures (e.g. the

steel frame of a building).

• Avoid using your phone near strong electromagnetic

sources, e.g. microwave ovens, sound speakers, TV

and radio.

• Use only original manufacturer-approved accessories,

or accessories that do not contain any metal.

• Use of non-original accessories not approved by

manufacturer may violate your local RF exposure

guidelines and should be avoided.

• For optimal phone performance and to ensure that

exposure to RF energy is within the guidelines set forth

in the applicable standards, always use your device only

in its normal use position.

• Use only the supplied integral antenna. Use of

unauthorized or modied antennas may impair

call quality and damage the device, causing loss

of performance and SAR levels exceeding the

recommended limits, as well as result in non-

compliance with local regulatory requirements in your

country.

According to the World Health Organization (WHO), to date,

no adverse health effects have been established as being

caused by mobile phone use. However, if you are concerned,

you can limit your RF exposure by doing the following:

• limiting the number and length of calls,

• using hands-free devices to keep mobile phones away

from the head and body, and

• using the phone in areas of good reception as it allows

the phone to transmit at reduced power.

For more information, visit the WHO home page http://www.

who.int/mediacentre/factsheets/fs193/en/

26 27

Specic Absorption Rate (SAR)

Radio-frequency exposure limits for mobile phone users are

given in terms of Specic Absorption Rate (SAR) – the rate

of absorption of radio-frequency energy per unit mass of

the body.

This device has been tested according to the international

guidelines for the limits for exposure to radio waves and was

found to be in compliance with these. According to the EU

standards for mobile devices, the SAR limit is 2.0 W/kg.

For the device to maintain compliance with the SAR limits:

• Avoid using accessories like belt clips, holsters, etc. that

contain metal.

• Use accessories that provide at least 1.5 cm separation

between your body and the back of the device.

• Avoid touching or holding the antenna area

unnecessarily when the device is in use.

NOTE:

Contact with the antenna area or

allowing parts of the human body

coming close to the antenna area may

impair call quality and cause your

device to operate at a higher power

level than needed. You can optimize

the antenna performance and the

battery life by avoiding contact with

the antenna area when the phone

is in use.

Antenna area

General guidelines and precautions

You alone are responsible for the use of your device and

any consequences of its use. You must always turn off your

device wherever its use is prohibited. Any use of your device

is subject to safety measures designed to protect users and

their environment.

Ensure access to emergency services

Emergency calls from your device may not be possible in

some areas or circumstances. Before travelling to remote or

undeveloped areas, plan an alternative method of contacting

emergency services.

Use a compatible SIM card

This device is only compatible with nano SIM cards.

DO NOT use any other incompatible or modied SIM cards

as this may damage the SIM card, its data and the device

itself. Lumigon does not warrant and will not be responsible

for any damage caused by use of incompatible or modied

SIM cards.

Use of Wi-Fi

Some countries have restrictions on the use of Wi-Fi-capable

equipment like this device. Please consult local authorities for

more information.

Avoid excessive pressure on the device

• Avoid excessive pressure on the screen and the device

to prevent damaging them.

• Remove the device from your pants’ pocket before

sitting down.

Antenna area

28 29

• We recommend that you store the device in a protective

case and only use your nger when interacting with the

touch screen.

NOTE: A screen that cracks as a result of improper handling

is not covered by the warranty.

Device getting warm after prolonged use

When you use the device for prolonged periods of time, e.g.

talking on the phone, charging the battery or browsing the

Web, the device may become warm. In most cases, this

condition is normal and, therefore, should not be interpreted

as a problem with the device.

Use of authorized service personnel

• DO NOT service the device or its accessories yourself,

except as indicated in any product documentation.

• Always refer service on components inside the device to

authorized service personnel.

NOTE: Your warranty will be invalidated if you disassemble

or attempt to disassemble the device and/or its

accessories.

Protect your device

• Always treat your device and its accessories with care

and keep them in a clean and dust-free place.

• DO NOT expose your device or its accessories to open

flames or lit tobacco products.

• DO NOT drop, throw or try to bend your device or its

accessories.

• DO NOT carry the device in the back pocket of your

pants – you may break the device when you sit down.

• Never push objects of any kind into the ports, slots or

other openings of the device. Slots and openings are

provided for audio usage etc., and must not be blocked

or covered.

• DO NOT use harsh chemicals, cleaning solvents, or

aerosols to clean the device or its accessories.

• DO NOT paint your device or its accessories.

• Do not attempt to disassemble your device or its

accessories – this will invalidate your warranty.

• DO NOT expose your device or its accessories to

extreme temperatures. The suitable temperature range

for the use of the device and accessories is 0°C to 40°C.

• This device should not be disposed of as usual

household waste. Please check local regulations for

disposal of electronic products to ensure correct

disposal and protect the environment.

Damage requiring service or repair

Unplug the device from the power outlet and contact

authorized service personnel in the case of the following:

• Liquid has been spilled or an object has fallen into the

device.

• The device has been dropped or damaged in any way.

• There are noticeable signs of overheating.

• The device does not operate normally and/or exhibits a

distinct change in performance even though you follow

the operating instructions.

Hot areas and heat sources

• Keep the device away from heat sources such as

radiators, stoves, microwaves, and the like.

• Do NOT expose the device to direct sunlight.

• The suitable temperature range for using the device and

its accessories is 0°C to 40°C.

30 31

Water and dust resistance (IP rating)

The device has undergone certied tests to measure its

resistance levels to dust and water and complies with the

Ingress Protection (IP) rating IP55. The rst digit in the IP

rating indicates the level of protection against solid objects,

including dust. The second digit indicates the resistance level

to water. The higher the numbers, the higher the respective

protection.

The device’s IP rating IP55 means that the device is dust-

resistant and is protected against low-pressure water jets.

All compatible accessories, including chargers, micros USB

cables, headsets, etc. are NOT waterproof and dust-resistant

on their own.

• DO NOT expose the device to conditions outside

the IP55 classication, including but not limited

to sand/mud, salt water, high-pressure water jets,

liquid chemicals, or environments with excessive

dust, moisture or extremely high or low humidity and

temperatures. Lumigon’s warranty will not cover

damages caused by any such conditions.

• If the device gets wet, DO NOT dry it using an oven or

dryer, as this may damage your device.

• After using the device in water (in accordance with its

IP rating IP55), dry off the areas around the SIM card

tray, micro USB port, the headset jack, speaker and

microphone and let the phone dry at room temperature.

• Always ensure that the USB port and the headset jack

are dry before using them.

NOTE: The waterproof ability of the micro USB port and the

headset jack is not guaranteed in all environments or

conditions. Normal wear and tear along with damage

to your device can reduce its ability to resist dust or

moisture. Your warranty does not cover damage or

defects caused by improper use and by liquid getting

inside the device.

Dramatic changes in temperature or

humidity

When you move your device between environments with very

different temperature and/or humidity ranges, condensation

may build up on or within the device.

• Avoid using the device after a dramatic change in

temperature or humidity.

• Allow the device to acclimatize to the change in

temperature before turning on power and allow

sufcient time for the condensate, if any, to evaporate

before using the device.

Mounting accessories

• DO NOT use the device on an unstable table, cart, stand,

tripod, or bracket, etc.

• Always use mounting accessories recommended by the

manufacturer and follow the manufacturer’s mounting

instructions.

Use the device with approved equipment

• When using the device together with other equipment,

e.g. computers, make sure the equipment is identied

as compatible for use with the device.

• The device should only be connected to other devices

with the USB interface of version 2.0 or higher.

Cleaning

• Before cleaning, unplug the device from the power

outlet.

• DO NOT use liquid cleaners or aerosol cleaners.

Small children

• DO NOT leave the device and its accessories within the

reach of small children.

• DO NOT allow small children to play with the device and

its accessories - they could hurt themselves or others,

or could accidentally damage the device.

• The device contains small parts with sharp edges that

may cause injury or that may be detached from the

device and pose a choking hazard.

Risk of repetitive strain injuries (RSI)

To minimize the risk of RSI, when using the device for

extended periods of time:

• Hold the device with a relaxed grip.

• Press the buttons lightly.

• Use the special features that minimize the number

of buttons that have to be pressed, e.g. message

templates and predictive text.

• Take lots of breaks to stretch and relax.

Operating machinery

• To reduce the risk of an accident, always pay full

attention to operating the machinery and avoid being

distracted by the device.

Electrostatic discharge (ESD)

• DO NOT touch the SIM card’s gold-colored contacts or

terminals with your ngers or metal objects.

Warranty Terms and

Conditions

34 35

Lumigon’s Limited Warranty

Warranty terms & conditions

1. Subject to the warranty terms and conditions specied

in this Limited Warranty, Lumigon warrants this Lumigon

product (the “Product”) as free of defects in design,

materials and workmanship (“Limited Warranty”) at the

time of its original purchase.

2. The Warranty Period of this Limited Warranty for

Lumigon’s mobile devices and accessories (whether

included with the mobile device or sold separately) shall

be twelve (12) months from the original date of purchase

or the period stipulated by the legislation of the particular

country of purchase, whichever is longer.

The above shall not apply to the media on which any

software is provided and memory card.

3. Any warranty claim under this Limited Warranty shall be

subject to the Customer notifying Lumigon or a Lumigon-

authorized service agent of a defect within a reasonable

time of the defect coming to the Customer’s attention

and, in any event, no later than before the expiry of the

Warranty Period.

4. To make a claim under this Limited Warranty, the

Customer must be able to present the Proof of Purchase

consisting of the original invoice or sales slip indicating

the date of purchase, retailer’s name, the Product’s model

name, serial no., IMEI no., and product number. Lumigon

reserves the right to refuse warranty if this information

has been removed or changed after the original purchase

of the Product from the retailer.

5. This Limited Warranty shall only be valid and enforceable

in the countries where the Product is sold. However, if the

Product is purchased in a member state of the European

Union, Iceland, Norway, Switzerland or Turkey and

Lumigon originally intended to sell the Product in one of

these countries, this Limited Warranty shall be valid and

enforceable in all of the above-mentioned countries.

If the Product is purchased in countries other than

those mentioned above, Lumigon shall attempt to

repair such Product, but cannot guarantee the outcome.

Warranty-service availability and response times may

vary from country to country and may also be subject to a

registration requirement in the country of the purchase.

6. Throughout the Warranty Period, Lumigon or its

authorized service agent undertake, at their discretion,

without charge and subject to subsection 10, to repair

a defective Product or replace it with a functionally

equivalent reconditioned unit. Lumigon shall return

the repaired or replaced Product to the Customer in

good working condition. All replaced defective parts or

components shall become the property of Lumigon.

Repaired or replaced products may include new and/or

refurbished components and equipment.

7. This Limited Warranty shall only apply to defects in

the hardware components of the Product as originally

supplied and shall not apply to any software or other

equipment.

8. If Lumigon repairs or replaces the Product, the repaired

or replaced Product shall be warranted for the remaining

time of the original Warranty Period or for three (3)

months from the date of repair or replacement, whichever

is longer.

9. Lumigon shall not be responsible for the damage to or

loss of the Customer’s SIM cards, any programs, data, or

36 37

removable storage media. The Customer shall be solely

responsible for backing up his/her data and for removing

SIM cards, removable storage media, and any condential,

proprietary, or personal information from the Product

before returning it for repair.

10.THIS LIMITED WARRANTY SHALL NOT APPLY TO THE

FOLLOWING:

i. Warranty claims where the model, serial, and IMEI

numbers on the Product or the warranty seal have

been altered, deleted, removed, or made illegible.

ii. Periodic checks, maintenance, repair and

replacement of parts due to normal wear and tear.

iii. Defects caused by abuse or misuse, including

but not limited to the failure to use the Product

for its normal purposes or in accordance

with Lumigon’s instructions for usage and

maintenance, including but not limited to rough

handling, exposure to sand/mud, salt water,

liquid chemicals, high-pressure water jets, or

environments with excessive dust, moisture,

humidity or extreme thermal conditions or a rapid

change in such conditions, corrosion, oxidation,

any defects caused by liquid getting inside the

device, unauthorized modications or connections,

unauthorized disassembling or repair, repair using

unauthorized spare parts, accidents, forces of

nature, or other actions beyond the reasonable

control of Lumigon (including but not limited to

deciencies in consumable parts) unless the

defects are caused directly by defects in materials

or workmanship.

iv. Physical damage to the surface of the Product

including but not limited to cracks or scratches on

the LCD screen, camera lens or glass on the back

of the phone.

v. Defects caused by a defective function of the

cellular network or other system.

vi. Upgrading of the Product software due to changes

in cellular network parameters.

vii. Defects caused by the fact that the Product

was used with or connected to an accessory or

equipment not approved by Lumigon for use with

the Product.

viii.Defects caused by the fact that the Product

was used in a manner other than for which it is

intended, and where Lumigon can prove that such

defect is not the fault of the Product itself.

11.If the Product has been re-exported from its original

destination country to another country, the Product may

contain country-specic elements, including software,

that are not considered to be a defect under this Limited

Warranty.

12.In the event of Product failure, the Customer should take

the following actions:

i. Refer to the user manual available from Lumigon’s

website www.lumigon.com/support or other

Product documentation or online resources on

usage or maintenance provided by Lumigon in

order to identify and, if possible, x the problem.

ii. If the problem cannot be xed by reference to

any Product documentation or online resources

provided by Lumigon, the Customer should

contact the retailer from whom the Product was

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