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© Copyright 2019 V2 Karaoke Home Entertainment www.khe.com.au / www.khe.co.nz / www.karaokemp3g.com.au
FAQ Page
Q: Why do all the songs not have someone singing the whole way through?
A: Magic Sing does provide you with 22 Multiplex (full vocal, someone singing the song the entire way through),
however the majority are traditional Karaoke and will not have any guide vocals throughout the song.
Q: Where do the Magic Sing chips go?
A: The Magic Sing chips get inserted into the base unit, underneath the little plastic cover. Make sure the arrows on
the unit and the chips are facing the same way before inserting (there are instructions above)
Q: Why is the picture not appearing on my television?
A: Have you switched the TV/HDTV switch over to the appropriate option (do so when unit is switched OFF), this will
prevent your unit from appearing on your TV if it is not flicked to the right side.
Q: Does the base unit charge the microphones when they are stationed in it?
A: No, the microphones are operated by 2x AA Batteries, and therefore the unit itself doesn’t recharge when the
microphones are on the holder, they are simply decorative and a means of storing your microphones without
causing damage to them.
Q: Where is the chip for the 2000+ included songs? Can I take them out if I don’t like them?
A: The Magic Sing unit comes with over 2000 songs included; however, these songs are hard wired, and built-into the
base unit itself and are not a detachable chip, therefore they cannot be removed, and individual songs cannot be
taken off.
Q: Can I make my own chip up with my own chosen songs?
A: There is currently no facility for making your own chip in Magic Sing, however you are lucky! The ET-23KH you just
purchased, does allow you to do MP3+G downloads and play them through a USB port on the front of your base
unit, see instructions above of how to download and get your downloaded music onto your unit.
Q: Why is my voice delayed over the music when I sing? I have the unit plugged straight into my TV, what am I
doing wrong?
A: Reasons you may be experiencing some voice delay is if you are plugged in solely to your television, your TV
speakers will be working overtime trying to push out the sound of the music and your voice at the same time. As
they are generally small speakers and you have to turn the volume up considerably. Your television may not be able
to cope, resulting in this delay. Use your home theatre system/amplifier (see page 2) as you will bypass your
television speakers.
Also, if using just HDMI cable there will be a vocal delay as HDMI has inherent issue with microphone delay, your
singing will be a few seconds behind the music/lyrics when using the analogue RCA (Red/White/Yellow) cable
doesn’t have this issue. The unit can only use either HDMI or RCA you cannot use both at the same time unlike the
www.miicstar.com.au system which can do both at the same time using just HDMI for video and sending the audio
via the analogue signal.