Majestic 360DVS2 User manual

Installation Instructions &
Homeowner's
Manual
10002547 09/03 Rev.8
INSTALLER: DO NOT DISCARD THIS MANUAL—LEAVE FOR HOMEOWNER
Multisided Top/Rear Vent
Convertible Direct Vent
Fireplaces: 360DVS2
360DVS3
360DVSL
360DVSR
PLEASE READ THIS MANUAL
BEFORE INSTALLING
AND USING APPLIANCE.
IMPORTANT: Read all
instructions and warnings
carefully before starting
installation. Failure to follow
these instructions may result
in a possible fire hazard, and
will void the warranty.
WARNING: If the information in
this manual is not followed
exactly, a fire or explosion may
result, causing property damage,
personal injury, or loss of life.
FOR YOUR SAFETY:
• Installation and service must
be performed by a qualified
installer, service agency, or
the gas supplier.
• Do not store or use gasoline
or other flammable vapors
and liquids in the vicinity
of this or any other appliance.
If you smell gas:
1. Open windows
2. Do not touch electrical
switches.
3. Do not try to light any
appliance.
4. Extinguish any open flame.
5. Do not use any telephone in
your building.
6. Immediately call your gas
supplier from a neighbor's
phone.
7. Follow your gas supplier's
instructions.
8. If you cannot reach your gas
supplier, call the fire
department.
INSTALLER/CONSUMER
SAFETY INFORMATION
Vermont Castings, Majestic Products
410 Admiral Boulevard • Mississauga • Ontario, Canada L5T2N6 • Ph: 905-670-7777
www.majesticproducts.com • www.vermontcastings.com

2
Vermont Castings, Majestic Products, 360DVS Series
10002547
Appliance Installation Instructions
Notes for Safe Installation and Operation............................................................................. 3
Proposition 65 Warning......................................................................................................... 3
Aftermarket Mobile Home Installation................................................................................... 3
Important Curing/Burning Instructions .................................................................................. 3
Locating Your Fireplace ........................................................................................................ 3
Fireplace Dimensions ....................................................................................................... 4, 5
Framing Dimensions ......................................................................................................... 6, 7
Clearance to Combustibles................................................................................................... 8
Mantels.................................................................................................................................. 8
Mantel Leg Chart................................................................................................................... 8
Hearth.................................................................................................................................... 8
Framing & Finishing .............................................................................................................. 9
Final Finishing ....................................................................................................................... 9
Gas Specifications ................................................................................................................ 9
Gas Inlet and Manifold Pressures......................................................................................... 9
Gas Line Installation ............................................................................................................. 9
EB-1 Electrical Junction Box Connection ........................................................................... 10
Remote ON/OFF Switch Installation ................................................................................... 10
Optional Top Vent Application ............................................................................................ 11
General Venting .................................................................................................................. 12
Venting Installation Instructions
General Venting Information–Termination Location ........................................................... 13
Termination Clearances ...................................................................................................... 14
General Information for Connecting Vent Pipes ................................................................. 15
How To Use the Vent Graph............................................................................................... 15
Rear Wall Vent Application ................................................................................................. 16
Rear Wall Vent Installation ................................................................................................. 16
Vertical Side Wall Application ............................................................................................. 17
Vertical Side Wall Installation ............................................................................................. 18
Below Grade Installations ................................................................................................... 19
Vertical Through-the-Roof Applications .............................................................................. 20
Vertical Through-the-Roof Installation ................................................................................ 21
Twist Lock Vent Components ............................................................................................. 22
Crimp End Vent Components ............................................................................................. 23
Operating Instructions
Glass Information ................................................................................................................ 24
Louvre Removal ..................................................................................................................24
Window Frame Removal..................................................................................................... 24
Glass Cleaning.................................................................................................................... 25
Ceramic Refractory Installation........................................................................................... 25
Installation of Logs .............................................................................................................. 25
Lava Rocks & Ember Material ............................................................................................ 26
Flame & Temperature Adjustment ...................................................................................... 26
Flame Characteristics ......................................................................................................... 26
Lighting & Operating Instructions........................................................................................ 27
Lighting & Operating Instructions (EN/EP) ......................................................................... 28
Troubleshooting the Gas Control System........................................................................... 29
Troubleshooting the Gas Control System (EN/EP) ............................................................ 30
Troubleshooting: Honeywell VS8421.................................................................................. 31
General Maintenance.......................................................................................................... 32
Converting the Appliance from LP to Natural Gas, or from Natural Gas to LP .................. 32
Cleaning the Standing Pilot Control System....................................................................... 33
Cleaning the Electronic Ignition System ............................................................................. 33
Replacement Parts
Replacement Parts Pictorial ............................................................................................... 34
Replacement Part Numbers.......................................................................................... 35, 36
Optional Accessories
Fan Kits ............................................................................................................................... 37
Remote Controls .................................................................................................................38
Decorative Trim Frame Kit .................................................................................................. 38
Warranty ......................................................................................................................................... 39
Thank you, and Congratulations on your purchase of a Vermont Castings, Majestic Products Fireplace.
PLEASE READ THE INSTALLATION & OPERATING INSTRUCTIONS BEFORE USING APPLIANCE.
IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow
these instructions fully may result in a possible fire hazard and will void the warranty.
Table of Contents

3
Vermont Castings, Majestic Products, 360DVS Series
10002547
This gas appliance should be installed by a qualified
installer in accordance with local building codes and current
CSA-B149.1 Installation Codes for Gas BurningAppliances
and Equipment. If the unit is being installed in a mobile home,
the installation should comply with the current CAN/CSA Z
240.4 code. For U.S.A. Installations, follow local codes and/
or the current National Fuel Gas Code, ANSI Z223.1.
FOR SAFE INSTALLATION AND OPERATION PLEASE
NOTE THE FOLLOWING:
1. This fireplace gives off high temperatures and should
be located out of high traffic areas and away from
furniture and draperies.
2. Children and adults should be alerted to the hazards of
high surface temperatures of this fireplace and should
stay away to avoid burns or ignition of clothing.
3. CAUTION: Due to high glass surface temperature,
children should be carefully supervised when in
the same room as fireplace.
4. Under no circumstances should this fireplace be
modified. Parts removed for servicing should be
replaced prior to operating this fireplace again.
5. Installation and any repairs to this fireplace must be
performed by a qualified installer, service agency or
gas supplier.A professional service person should be
contacted to inspect this fireplace annually. Make it a
practice to have all of your gas fireplaces checked
annually. More frequent cleaning may be required due
to excess lint and dust from carpeting, bedding
material, etc.
6. Control compartments, burners and air passages in
this fireplace should be kept clean and free of dust and
lint. Make sure the gas valve and pilot light are turned
off before you attempt to clean this fireplace.
7. The venting system (chimney) of this fireplace should
be checked at least once a year, and if needed, your
venting system should be cleaned.
8. Keep the area around your fireplace clear of
combustible materials, gasoline and other flammable
vapor and liquids. This fireplace should not be used as
a drying rack for clothing, nor should Christmas
stockings or decorations be hung on or around the
fireplace.
9. Under no circumstances should any solid fuels (wood,
coal, paper or cardboard, etc.) be used in this fireplace.
10. The flow of combustion and ventilation air must not be
obstructed in any way.
11. When the fireplace is installed directly on carpeting,
vinyl tile, or any combustible material other than
wood, it must be installed on a metal or wood panel
extending the full width and depth of the fireplace.
12. This fireplace requires adequate ventilation and
combustion air to operate properly.
13. This fireplace must not be connected to a chimney flue
serving a separate solid fuel-burning fireplace.
14. When the fireplace is not in use, it is recommended the
gas valve be left in the “OFF” position.
IMPORTANT:
PLEASE READ THE FOLLOWING CAREFULLY
Remove any plastic from trim parts before turning the
fireplace ON.
It is normal for fireplaces fabricated of steel to give off some
expansion and/or contraction noises during start up and/or
cool down cycles. Similar noises are found with a furnace
heat exchanger or car engine.
It is not unusual for your Vermont Castings, Majestic
Products gas fireplace to give off some odor the first time it
is burned. This is due to paint curing and undetected oil
from the manufacturing process.
Please open all windows to ensure your room is well ventilated.
It is recommended that you burn your fireplace for at least
ten (10) hours the first time you use it. If the optional fan kit
has been installed, place the fan switch in the “OFF”
position during this time.
Installation & Operating Instructions
Locating Your Fireplace
This appliance may be installed in an aftermarket,
permanently located, manufactured home, or
mobile home where not prohibited by local codes.
This appliance is only for use with type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases,
unless a certified kit is used.
A Wall Location (Fig. 1)
Y(Minimum distance between a glass panel and a
parallel wall) = 3’ (914 mm)
Z(Minimum distance between edge of a glass panel
and an adjacent wall) = 3” (76 mm)
B Island Location (Fig. 1)
X(Maximum length of horizontal venting) = 20’ (6.1 m)
Refer to Manual Venting section for specific dimensions.
X
XX
Y
Y
Y
Z
AA
B
Fig. 1 Locating your gas fireplace
Fireplace_location
PROPOSITION 65 WARNING
Fuels used in gas, wood-burning, or oil-fired appliances,
and the products of combustion of such fuels, contain
chemicals known to the State of California to cause
cancer, birth defects and other reproductive harm
.
California Health & Safety Code Sec. 25249.6

4
Vermont Castings, Majestic Products, 360DVS Series
10002547
Ref. Rear Vent Configuration Top Vent Configuration
A38
1/8” (968 mm) 38 1/8” (968 mm)
B43
1/4” (1099 mm) 43 1/4” (1099 mm)
C 24” (610 mm) 24” (610 mm)
D 24” (610 mm) 24” (610 mm)
E37
3/8” (949 mm) 37 3/8” (949 mm)
F35
7/8” (911 mm) 35 7/8” (911 mm)
G30
1/2” (775 mm) 7” (178 mm)
H 12” (305 mm) 12” (305 mm)
I3
1/8” (80 mm) 3 1/8” (80 mm)
J2
3/4” (70 mm) 2 3/4” (70 mm)
K1
1/4” (33 mm) 1 1/4” (33 mm)
Fireplace Dimensions - 360DVS2
Top Vent Configuration
Rear Vent Configuration
Appliance Dimensions
JJ
K
K
H
DA
E
B
I
EA
F
C
H
Electrical
Access
Gas Line
Access
Electrical
Access
Gas Line
Access
K
J
JK
J
J
G
JJ
K
K
H
DA
E
B
EA
F
CK
H
G
I
Electrical
Access
Gas Line
Access
Electrical
Access
Gas Line
Access
J
JK
J
J
Fig. 2a Fireplace specifications—360DVS2
DVS2_dims_TV
DVS2_dims_RV

5
Vermont Castings, Majestic Products, 360DVS Series
10002547
Top Vent Configuration
Rear Vent Configuration
Ref. Rear Vent Configuration Top Vent Configuration
A38
1/8” (968 mm) 38 1/8” (968 mm)
B40
5/8” (1032 mm) 40 5/8” (1032 mm)
C 24” (610 mm) 24” (610 mm)
D 24” (610 mm) 24” (610 mm)
E37
3/8” (949 mm) 37 3/8” (949 mm)
F35
7/8” (911 mm) 35 7/8” (911 mm)
G30
1/2” (775 mm) 7” (178 mm)
H 12” (305 mm) 12” (305 mm)
I3
1/8” (80 mm) 3 1/8” (80 mm)
J2
3/4” (70 mm) 2 3/4” (70 mm)
K1
1/4” (33 mm) 1 1/4” (33 mm)
Appliance Dimensions
IJ
K
K
ROD
B
E
C
G
F
D
A
H
H
B
Electrical
Access
Gas Line
Access
C
K
J
J
IJ
K
KB
E
C
F
D
A
H
H
B
Electrical
Access
Gas Line
Access
K
J
J
G
Fireplace Dimensions - 360DVS3/ 360DVSL/ 360DVSR
Fig. 2b Fireplace specifications—360DVS3/ 360DDVSL/ 360DVSR
DVS3_dims_TV
DVS3_dims_RV

6
Vermont Castings, Majestic Products, 360DVS Series
10002547
ROH
ROD
ROW
Rear Vent Configuration
ROD
ROH
ROW
Top Vent Configuration
Framing Dimensions - 360DVS2
Framing Dimensions
Ref. Rear Vent Configuration Top Vent Configuration
ROD 24” minus two times finishing material thickness to be even with face of unit.
ROH 38 5/8” (981 mm) Not to be framed until unit is set in place,
due to 3 1/8” allowance for flue collar
ROW Not to be framed until unit is set in place 43 3/4” (1111 mm)
due to 3 1/8” allowance for flue collar
Fig. 3a Fireplace framing dimensions—360DVS2
CFM122
CFM121

7
Vermont Castings, Majestic Products, 360DVS Series
10002547
Framing Dimensions - 360DVS3/ 360DVSL/ 360DVSR
Rear Vent Configuration
Top Vent Configuration
Framing Dimensions
Ref. Rear Vent Configuration Top Vent Configuration
Model 360DVS3 360DVSL/R 360DVS3 360DVSL/R
ROD (See Note 1) (See Note 2) (See Note 1) (See Note 2)
ROH 38 5/8” (981 mm) Not to be framed until unit is set in place, due
to 3 1/8” allowance for flue collar
ROW 40 5/8” minus one time (1 x) finishing material thickness to be even with face of unit.
Fig. 3b Fireplace framing dimensions—360DVS3/ 360DVSL/ 360DVSR
CFM124
CFM123
NOTE 1: 24” (610 mm) minus two times (2 x) finishing material thickness to be even with face of unit.
NOTE 2: 24 3/4” (629 mm) minus one time (1 x) finishing material thickness to be even with face of unit.
ROD
ROW
ROD
ROH
ROH
ROH
ROD
360DVSL 360DVS/3/L/R 360DVS3 360DVSR
ROD
ROD
ROH
ROW
ROH
ROH
ROD
360DVSL 360DVS/3/L/R 360DVS3 360DVSR

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Vermont Castings, Majestic Products, 360DVS Series
10002547
Appliance
Top 0” (0 mm) to standoff
Bottom 0” (0 mm)
Vent End 1/2” (13 mm) to rear panel
Nonvent End (DVS2) 0” (0 mm)
Venting
Concentric sections of DV Vent:
Top, bottom & sides 1” (25 mm)
Nonconcentric sections of DV Vent:
Side and bottom 1” (25 mm)
Top 2” (51 mm)
A hearth is not mandatory; however, for aesthetic
purposes, we recommend installing a
noncombustible hearth that projects out 12” (305
mm) or more from the front of the fireplace.
Cold climate installation recommendation:
When installing this unit against a
noninsulated exterior wall or chase, it is
mandatory the outer walls be insulated
to conform to applicable insulation
codes.
Hearth
Mantels
The height at which a combustible mantel is fitted
above the fireplace is dependent on the depth of the
mantel. This also applies to the distance between the
mantel leg (if so fitted) and the fireplace. For correct
mounting height and width, refer to Fig. 2a and 2b and
the Mantel Chart below.
The fitting of a bay window trim kit does not affect the
distances and reference points referred to in the
diagram and chart.
Noncombustible mantels and legs may be installed at
any height and width around the appliance.
When using paint or lacquer to finish the mantel, such
paint or lacquer must be heat resistant to prevent
discoloration.
Clearance to Combustibles
CFM146
Mantel Shelf Mantel fromTop
Ref. or Breast Plate Ref. of Comb. Chamber
V 10" (254 mm) A 19" (483 mm)
W 8" (203 mm) B 17" (432 mm)
X
6" (152 mm) C 15" (381 mm)
Y
4" (102 mm) D 13" (330 mm)
Z
2" (51 mm) E 11" (297 mm)
Mantel Mantel Leg From Side
Ref. Leg Depth Ref.
of Combustion Opening
F 10" (254 mm) K 11
1
/ 2 " (292 mm)
G 8" (203 mm) L 9
1
/ 2 " (241 mm)
H 6" (152 mm) M 7
1
/ 2 " (191 mm)
I 4" (102 mm) N 5
1
/ 2 " (140 mm)
J 2" ( 51 mm) O 3
1
/ 2 " ( 89 mm)
J
F
G
H
I
Mantel
Leg
Top View
O
NM
L
K
Mantel
Leg
Side of Combustion Chamber
Front View
CFM176
Fig. 4a Combustible mantel minimum installation
Mantel Leg Chart
Fig. 4b Combustible mantel leg minimum installation
CFM166a
CFM170
CFM197
Mantel Chart
ABCDE
V
W
X
Y
Z
Fireplace
Louvre Assembly
Top
Top of Combustion
Chamber
Bottom of Door Trim

9
Vermont Castings, Majestic Products, 360DVS Series
10002547
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360DVS2/ 360DVS3/ 360DVSL/ 360DVSR
CERTIFIED TO
ANSI Z21.88b-1999/ CSA 2.33b-M99
Vented Gas Fireplace Heaters
Final Finishing
Input ratings are shown in BTU per hour and are
certified without deration for elevations up to
4,500 feet (1,370 m) above sea level.
For elevations above 4,500 feet (1,370 m) in USA,
installations must be in accordance with the
current ANSI Z223.1 and/or local codes having
jurisdiction.
In Canada, please consult provincial and/or local
authorities having jurisdiction for installations
above 4,500 feet (1,370 m).
When purging the gas lines, the window
frame assembly must be removed.
The gas pipeline can be brought in through the vent
end of the fireplace as well as the bottom. Knockouts
(to allow gas pipe installation and testing any gas
connection) are provided on the bottom behind the
valve. It is most convenient to bring the gas line in from
the vent end of the valve, as this allows fan installation
or removal without disconnecting the gas line.
The gas line connection can be made with properly
tinned 3/8” copper tubing, 3/8” rigid pipe, or an approved
flex connector. Since some municipalities have
additional local codes, it is always best to consult your
local authority and the CSA-B149.1 installation codes.
For USA installations, consult the current National Fuel
Gas Code, ANSI Z223.1.
Always check for gas leaks with a mild
soap and water solution. Do not use an
open flame for leak testing.
Gas Line Installation
Noncombustible materials such as brick or tile may be
extended over the edges of the face of the appliance.
DO NOT cover any vent or grille panels.
If a Trim Kit is going to be installed on the fireplace, the
brick or tile will have to be installed flush with the
edges of the appliance.
1. Choose the unit location.
2. Place the unit into position and secure it to the floor
with 1.5” (38 mm) screws or nails. Holes to secure
the unit to the floor are located behind the access
door grille on the left and right sides of the unit.
3. Frame in the fireplace with a header across the top.
It is important to allow for the finished wall face
when setting the depth of the frame.
4. Drywall (sheetrock) or wood material may be placed
with a zero clearance to the top edges of the
appliance when finishing walls above sides of the
appliance with glass windows. NOTE:
Attach wall
finishing to constructed frame, not the appliance.
5. On 360DVSL and 360DVSR, drywall, wood, or
wood molding may be placed with zero clearance
to the rear wall of the unit, along the vertical edge
formed by the standoffs, to intersection of the rear
wall, to the side wall having the small glass window.
NOTE:
Attach wall finishing to constructed
frame, not the appliance.
Framing & Finishing
FP297a
1/2” GAS SUPPLY
1/2” NPT x 1/2” FLARE
SHUT-OFF VALVE
3/8” FLEX LINE
(FROM VALVE)
Fig. 5 Gas shutoff valve and flex connector
Gas Inlet & Manifold Pressures
Natural LP (Propane)
Inlet Minimum 4.5” wc 11” wc
Inlet Maximum 14” wc 14” wc
Manifold Pressure 3.5” wc 10” wc
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Max. Max.
Input Input
Model Fuel Gas Control BTU/h BTU/h
360DVS2RN Nat Millivolt 38,000 26,600
360DVS2RP Prop Millivolt 38,000 28,500
360DVS2EN Nat 24V Hi/Lo 38,000 26,600
360DVS2EP Prop 24V Hi/Lo 38,000 28,500
360DVS3RN Nat Millivolt 38,000 26,600
360DVS3RP Prop Millivolt 38,000 28,500
360DVS3EN Nat 24V Hi/Lo 38,000 26,600
360DVS3EP Prop 24V Hi/Lo 38,000 28,500
360DVSLRN Nat Millivolt 38,000 26,600
360DVSLRP Prop Millivolt 38,000 28,500
360DVSLEN Nat 24V Hi/Lo 38,000 26,600
360DVSLEP Prop 24V Hi/Lo 38,000 28,500
360DVSRRN Nat Millivolt 38,000 26,600
360DVSRRP Prop Millivolt 38,000 28,500
360DVSREN Nat 24V Hi/Lo 38,000 26,600
360DVSREP Prop 24V Hi/Lo 38,000 28,500
Gas Specifications

10
Vermont Castings, Majestic Products, 360DVS Series
10002547
Alternative Switch Location
The remote switch can be installed on the front or the
side of the access door. Simply mount the switch to the
bracket provided and screw the bracket to either side
of the frame, lining up the screws with the prepunched
holes (Fig. 8).
Remote_Switch
TP
TH
TP
TH
Gas
Control
Valve
Remote ON/OFF switch
Fig. 7 Remote switch wiring diagram for R models
The fireplace, when installed, must be
electrically connected and grounded in
accordance with local codes; in the
absence of local codes, use the current
CSA C22.1 Canadian Electrical Code.
For USA installations, follow the local
codes and National Electrical Code
ANSI/NFPA No. 70.
It is strongly suggested the wiring of the
EB-1 Electrical Junction Box be carried
out by a licensed electrician.
Ensure power to the supply line has
been disconnected before commencing
with this procedure.
The EB-1 electrical junction box has been supplied
standard on this model to allow for easy connection of
the optional fan kits (Fig. 6).
To connect the EB-1 box to the house electrical supply
follow the steps below.
1. Remove the front cover of the EB-1 box.
2. Remove the plug socket assembly from the EB-1
box.
3. Feed the supply line in from the out through the
electrical knockout.
4. Connect the ground wire of the supply line to the
green screw of the socket assembly.
5. Connect the white wire of the power line to the
chrome screw of the socket assembly.
6. Connect the black wire of the power supply line to
the brass screw (polarized) of the socket assembly.
7. Refit the socket assembly back into the electrical
box and replace the cover plate.
8. The EB-1 electrical junction box is now ready to
supply power to the FK12 or FK24 fan kit, if used.
EB-1 Electrical Junction Box
Connection
Remote ON/OFF Switch Installation
EB-1_loc
Do not wire the remote ON/OFF wall
switch for this gas appliance into a 120V
power supply.
1. Thread the wiring through the holes on the end
panels of the appliance. Take care not to cut the
wire or insulation on metal edges. Route the wire to
a conveniently located receptacle box.
2. Attach the wire to the ON/OFF switch and install
the switch into the receptacle box.
3. Connect the other ends of the wire to the gas
control valve, as shown in Fig. 7.
Fig. 6 EB-1 attachment
Electrical
Inlet Hole
Gas
Inlet Hole
EB-1 Electrical Box
Depending on the specific model,
this box may be installed on either
side of the appliance.
The gas control is equipped with a captured-screw type
pressure test point, therefore it is not necessary to
provide a 1/8" test point upstream of the control.
When using copper or flex connector, use only
approved fittings. Always provide a union when using
black iron pipe so that the gas line can be easily
disconnected for burner or fan servicing. See the gas
specification for pressure details and ratings.
Isolate or disconnect this or any other
gas appliance control from the gas line
when pressure testing.
DO NOT subject the fireplace valve to
test pressures exceeding
1
/ 2 psi.