Majestic JADE32IN-B User manual

1
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
Models:
Owner’s Manual
Operation and Maintenance
CAUTION! Risk of Fire! DO NOT store instruction manuals inside replace cavity.
High temperatures could cause a re.
INSTALLER: Leave this manual with the appliance, not inside the appliance.
CONSUMER: Retain this manual for future reference. Do not store inside the appliance.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT discard this manual!
This appliance may be installed as an OEM
installation in manufactured home (USA
only) or mobile home and must be installed
in accordance with the manufacturer’s
instructions and the Manufactured Home
Construction and Safety Standard, Title 24
CFR, Part 3280 in the United States, or the
Standard for Installation in Mobile Homes,
CAN/CSA Z240 MH Series, in Canada.
This appliance is only for use with the type(s)
of gas indicated on the rating plate. This
appliance is not convertible for use with other
gases, unless a certied kit is used.
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
• DO NOT store or use gasoline or other am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions.
- If you cannot reach your gas supplier, call
the re department.
• Installation and service must be performed
by a qualied installer, service agency, or the
gas supplier.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
Decorative barrier front must be ordered separately at
time of appliance purchase. See Section 3.A.
JADE32IN-B
JADE42IN-B
JADE42IL-B

2Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
Listing Label Information/Location
A. Congratulations
Congratulations on selecting a Majestic gas replace, an
elegant and clean alternative to wood burning replaces.
The Majestic gas replace you have selected is designed
to provide the utmost in safety, reliability, and efciency.
As the owner of a new replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Majestic gas replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Majestic family of replace products!
The model information regarding your specic replace can be found on
the rating plate usually located in the control area of the replace.
Read this manual before operating this appliance.
Please retain this Owner’s Manual for future reference.
Read the Installation Manual before making any installation or nishing changes.
1 Welcome
Brand: ________________________________________________ Model Name: ___________________________
Serial Number:__________________________________________ Date Installed: __________________________
Appliance Information:
Local Dealer Information
DEALER: Fill in
your name, address,
phone and email
information here and
appliance information
below.
Dealer Name: ________________________________________________________
Address: ____________________________________________________________
____________________________________________________________
Phone: _____________________________________________________________
Email: _____________________________________________________________
Gas and Electric
Information
Serial Number
Type of Gas
Model Number
Minimum Permissible Gas Supply for Purposes of Input Adjustment.
Approved Minimum (De Gaz) Acceptable ............................ x.x in. w.c. (Po. Col. d’eau)
Maximum Pressure (Pression) ............................................xx.x in. w.c. (Po. Col. D’eau)
Maximum Manifold Pressure (Pression)................................x.x in. w.c. (Po. Col. d’eau)
Minimum Manifold Pressure (Pression).................................x.x in. w.c. (Po. Col. d’eau)
Minimum rate with variable regulator on control valve
Total Electrical Requirements: 120Vac, 60Hz., less than 12 Amperes MADE IN USA
USA CANADA
ALTITUDE:..............................0-2000 FT................0-4500 FT.
MAX. INPUT BTU/h ................xx,xxxx....................xx.xxx
MIN. INPUT BTU/h .................xx.xxx......................xx.xxx
ORIFICE SIZE ........................#xx DMS .................#xx DMS
Model:
(Modèle): XXXXXXXXX
Serial:
(Série):
Xxxx-xxx
Majestic, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
Vented gas fireplace heater - Not for use with solid fuel.Appareil de
chauffage de foyer avec conduit d’évacuation des gaz–n’utilisez
pas avec des combustibles solides.
NATURAL GAS
Type of Gas (Sorte De Gaz):
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the
Natural Gas and Propane Installation Code, CSA B149.1 le. Cet appareil doit être installé conformément aux codes locaux, s’il y a lieu; sinon, suivez
National Fuel Gas Code, ANSI Z223.1/NFPA 54, ou le Code d’installation du gaz naturel et du propane (Natural Gas and Propane Installation Code),
CSAB149.1.
Foramanufactured home (USA only) or mobile home OEM installation: This appliance must be installed in accordance with the Standard for
Manufactured Housing, CAN/CSA Z240MH Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, in Canada; or with the in
the United States; or when suchastandard is not applicable, the Standard for Manufactured Home Installations Standard, ANSI/NCSBCS
A225.1/NFPA 501A. Pour une installation dans une maison préfabriquée (É.-U. seulement) ou dans une maison mobile du constructeur OEM: Ce
poêle doit être installé en conformité avec la norme visant les maisons préfabriquées, au Canada; ou avec la derutcafunaM,HM042ZASC/NAC rofdradnatS0823traP,RFC42eltiT,dradnatSytefaSdnanoitcurtsnoCemoH aux États-Unis; ou, si une telle norme n’est pas applicable, la
Manufactured Home Installations, ANSI/NCSBCSA225.1/NFPA501A.
QRCODEQRCODE
INSTALLATION MANUAL OWNER’S MANUAL
For use only with barrier(s): N’utiliser qu’avec la (les) barrière(s) :
____________ ____________
Follow installation instructions. Suivre les instructions d'installation.
M XXXXXH
ANSIXX.XX-XXXX·CSAX.XX-XXXX
CAN/CSA - P.X.X-XX · FE: ___%
FOREXAMPLEONLY

3
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations .................................2
B. Limited Lifetime Warranty..........................4
2 Product Specic Information
A. Appliance Certication ............................6
B. Glass Specications..............................6
C. BTU Specications ...............................6
3 Important Safety and Operating Information
A. Appliance Safety ................................7
B. General Operating Parts ..........................8
C. Fuel Specications...............................8
D. Wall and Mantel Temperatures .....................9
E. Good Faith Wall Surface/TV Guidelines ..............9
F. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 13
G. Lighting Instructions (IPI) .........................14
H. Appliance Break-In ..............................15
I. Heat Management ..............................15
J. Operation During A Power Outage .................16
K. Detailed Component Operating Instructions
- IntelliFire™ Touch .............................17
4 Maintenance and Service
A. Maintenance: Frequency and Tasks ................19
B. Maintenance Tasks - Homeowner ..................19
C. Maintenance Tasks - Qualied Service Technician .....21
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions - Appliance .............23
B. Frequently Asked Questions - IntelliFire™ Touch
Controls (IFT-RC400)............................24
C. Troubleshooting ................................25
6 Reference Materials
A. Accessories ...................................27
B. Service Parts ..................................28
C. Contact Information .............................32
= Contains updated information.

4Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
B. Limited Lifetime Warranty
X Molded refractory panels
4021-645H 10/15 Page 1 of 2
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT
gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance
will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered compo-
nents manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period,
HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its
obligations under such warranties by replacing the product itself or refunding the verified purchase price of the product
itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty
is subject to conditions, exclusions and limitations as described below.
WARRANTY PERIOD:
Warranty coverage begins on the date of original purchase. In the case of new home construction, warranty coverage
begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent,
authorized HHT dealer/ distributor, whichever occurs earlier. The warranty shall commence no later than 24 months
following the date of product shipment from HHT, regardless of the installation or occupancy date. The warranty period for
parts and labor for covered components is produced in the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for
gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet, and coal appliances. These
time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
See conditions, exclusions, and limitations on next page.
Parts Labor Gas Wood Pellet EPA
Wood
Coal Electric Venting
XXXXXXX
All parts and material except as
covered by Conditions,
Exclusions, and Limitations
listed
XXX
Igniters, electronic components,
and glass
X X X X X Factory-installed blowers
X Firepots and burnpots
5 years 1 year X X Castings and baffles
7 years 3 years X X X
Manifold tubes,
HHT chimney and termination
10
years
1 year X Burners, logs and refractory
Limited
Lifetime
3 years X X X X X Firebox and heat exchanger
XXXXXXX All replacement parts
beyond warranty period
Warranty Period HHT Manufactured Appliances and Venting
1 Year
Components Covered
3 years
2 years
90 Days
XIgnition Modules

5
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
B. Limited Lifetime Warranty (continued)
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of
HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid while the HHT appliance remains at the site of original installation.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance
resides.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide necessary parts, contact
the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service
from a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges
for parts are not covered by this warranty.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but
not limited to, improper chimney or venting installation.
LIMITATIONS OF LIABILITY:
• The owner’s exclusive remedy and HHT’s sole obligation under this warranty, under any other warranty, express or
implied, or in contract, tort or otherwise, shall be limited to replacement, repair, or refund, as specified above. In no
event will HHT be liable for any incidental or consequential damages caused by defects in the appliance. Some states
do not allow exclusions or limitation of incidental or consequential damages, so these limitations may not apply to you.
This warranty gives you specific rights; you may also have other rights, which vary from state to state. EXCEPT TO
THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts
include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints
related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to
install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper opera-
tion, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/
incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting
caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or
forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7)
installation or use of components not supplied with the appliance or any other components not expressly authorized
and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing;
and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
• Non-HHT venting components, hearth components or other accessories used in conjunction with the appliance.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Informa-
tion is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consider-
ation must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
4021-645H 10/15 Page 2 of 2

6Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
C. BTU Specications
A. Appliance Certication
2 Product Specic Information
Installation and service of this appliance should be performed by
qualied personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certied professionals.
B. Glass Specications
Hearth & Home Technologies appliances manufactured
with tempered glass may be installed in hazardous lo-
cations such as bathtub enclosures as dened by the
Consumer Product Safety Commission (CPSC). The
tempered glass has been tested and certied to the re-
quirements of ANSI Z97.1 and CPSC 16 CFR 1202
(Safety Glazing Certication Council SGCC# 1595 and
1597. Architectural Testing, Inc. Reports 02-31919.01
and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Sec-
tion 1201.5 “Certication and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certicate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”
Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.
This appliance is tested and approved as either supplemen-
tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
This product is listed to ANSI standards for “Vented
Gas Fireplace Heaters” and applicable sections of “Gas
Burning Heating Appliances for Manufactured Homes
and Recreational Vehicles”, and “Gas Fired Appliances
for Use at High Altitudes”. Also Certied for Installation in
a Bedroom or a Bedsitting Room.
MODELS: JADE42IN-B, JADE42IL-B,
JADE32IN-B
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: Direct Vent Heater
STANDARD: ANSI Z21.88-2017 • CSA 2.33-2017
Models
(U.S. or Canada)
Maximum
Input BTU/h
Minimum
Input BTU/h
Orice
Size
(DMS)
JADE42IN-B
(NG) (0-2000 FT) 25,250 17,500 #42
JADE42IL-B
(PROPANE) (0-2000 FT) 23,500 17,500 .057
JADE32IN-B
(NG) (0-2000 FT) 19,000 13,250 #45
JADE32IN-B
(PROPANE) (0-2000 FT) 16,500 12,750 1.25
mm

7
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
WARNING! DO NOT operate replace before reading
and understanding operating instructions. Failure
to operate replace according to operating instructions
could cause re or injury.
• Young children should be carefully supervised when they
are in the same room as the appliance. Toddlers, young
children and others may be susceptible to accidental
contact burns.
A physical barrier is recommended if there are at risk
individuals in the house. To restrict access to a replace
or stove, install an adjustable safety gate to keep
toddlers, young children and other at risk individuals out
of the room and away from hot surfaces.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
A. Appliance Safety
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and
shall be installed for the protection of children and other
at-risk individuals. DO NOT operate the appliance with
the barrier removed. If the barrier becomes damaged,
the barrier shall be replaced with the manufacturer’s
barrier for this appliance.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
• Never leave children alone near a hot replace, whether
operating or cooling down.
• Teach children to NEVER touch the replace.
• Consider not using the replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/Product-Info/Fireplace-Stove-Heater/Glass-
Fronts-Safety.
To prevent unintended operation when not using your re-
place for an extended period of time (summer months,
vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 6 volt adapter plug (IPI) and remove batteries on
IPI models.
• Set the selector switch on the control module to the OFF
position and remove batteries.
3 Important Safety and Operating Information
Clear Space
WARNING! DO NOT place combustible objects in front of
the replace or block replace openings. High tempera-
tures could start a re. See Figure 3.1.
Avoid placing candles and other heat-sensitive objects
on mantel or hearth. Heat could damage these objects.
Figure 3.1 Clear Space Requirement - All Models
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as replace.
• Children and adults should be alerted to the hazards
of high surface temperatures and should stay away
to avoid burns or clothing ignition.
High temperatures may ignite clothing or other
ammable materials.
• Clothing, furniture, draperies, and other ammable
materials must not be placed on or near the
appliance.
WARNING: This product and the fuels used to
operate this product (liquid propane or natural gas),
and the products of combustion of such fuels, can expose
you to chemicals including benzene, which is known to the
State of California to cause cancer and reproductive harm.
For more information go to: www.P65Warnings.ca.gov.
WARNING! Choking Hazard! Keep rock media out of
reach of children.
CLEAR SPACE
3 FT. IN FRONT
OF FIREPLACE

8Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
Figure 3.2 General Operating Parts
B. General Operating Parts
C. Fuel Specications
Figure 3.2 references the general operating parts of the
appliance and the section of this manual in which they are
discussed.
WARNING! Risk of Fire or Explosion! Appliance must
be set up for compatible gas type!
• This appliance is designed to operate on either natural
gas or propane. Make sure the appliance is compatible
with gas type selected for installation site.
• Conversions must be made by a qualified service
technician using Hearth & Home Technologies specied
and approved parts.
CLEAR SPACE
SECTION 3.A.
OPERATION DURING
A POWER OUTAGE
SECTION 3.J
OPTIONAL
HEAT-ZONE-GAS
SECTION 3.I
OPTIONAL PASSIVE HEAT
FRONT DISCHARGE
SECTION 3.I
OPTIONAL PASSIVE HEAT
SIDE DISCHARGE
(2 REGISTERS REQUIRED)
SECTION 3.I
OPTIONAL PASSIVE HEAT
OPEN TOP DISCHARGE
SECTION 3.I
OPTIONAL HEAT-OUT-GAS
SECTION 3.I
FIXED GLASS ASSEMBLY
SECTION 4.B.
DECORATIVE BARRIER FRONTS
SECTION 4.B.
CONTROL CAVITY
SECTION 3.J
OPTIONAL SMART-WALL
TM
KIT
SECTION 3.I
OUTSIDE WALL
INSIDE WALL

9
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
Figure 3.3 Good Faith Wall Surface Temperatures Above Appliance
E. Good Faith Wall Surface/TV Guidelines
NOTICE: Surface temperatures listed above are taken with
a temperature measuring probe as prescribed by the test
standard used for appliance certication. Temperatures
on walls or mantels taken with an infrared thermometer
may yield increased temperatures of up to 30 degrees or
more depending on the thermometer settings and material
characteristics being measured. Use appropriate nishing
materials that are able to withstand these conditions.
For additional nishing guidelines, see Section 10 in the
appliance installation manual.
D. Wall and Mantel Temperatures
ANSI/CSA Standards
The American National Standards Institute (ANSI) and
Canadian Standards Association (CSA) write the safety
and performance standards to which all gas replaces
are tested. The following are the allowable temperatures
around and on a gas replace per the ANSI/CSA
standards:
Combustible Mantel and Surfaces around a Fireplace
The allowable temperature rise above ambient is
117°F for all exposed combustible surfaces around the
replace, including the mantel, when installed according
to the installation instructions. Non-combustible surfaces
and mantels do not have a maximum temperature limit;
however the installation instructions must still be followed
for any restrictions on placement of non-combustible
materials on or around the replace.
Example: The mantel above a replace in a room
that is 70°F is allowed to reach but not exceed
187°F (70°F+117°F = 187°F).
Figure 3.4 Good Faith Wall Surface Temperatures Above Appliance
MEASUREMENTS FROM
TOP EDGE OF THE OPENING
6 in.
18 in.
24 in.
30 in.
36 in.
48 in.
TO CEILING
42 in.
12 in.
194°F
APPLIANCE FRONT
FIREPLACE
OPENING
142°F
119°F
110°F
105°F
101°F
98°F
95°F
MEASUREMENTS FROM
TOP EDGE OF THE OPENING
6 in.
18 in.
24 in.
30 in.
36 in.
TO CEILING
12 in.
145°F
APPLIANCE FRONT
FIREPLACE
OPENING
120°F
109°F
104°F
95°F
95°F
OPTIONAL PASSIVE HEAT KIT INSTALLED

10 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
Figure 3.5 Good Faith TV Guidelines
Good Faith Guidelines for TV Installations Above Appliance
Item Minimum Dimensions
A 2.5 inches
B 2 inches minimum to 3 inches
maximum
C 18 inches
D Wall Brkt + TV Thickness + 2.5
inches
BB
A
Appliance
TV
Mantel
A
C
Notes:
1. These are good faith recommended clearances only and not a guarantee of compliance with all TV
manufacturers’ maximum allowable opera ng temperatures.
2. Since every home has unique air ow characteris cs and maximum allowable opera ng temperatures
can vary from manufacturer to manufacturer and from model to model, actual TV temperatures should
be validated at the me of each installa on. TVs should not be used in situa ons where the actual TV
temperature exceeds the manufacturers’ maximum allowable opera ng temperatures iden ed in the
TV’s technical specica ons. Contact the TV’s manufacturer directly if you cannot locate this
informa on or have ques ons regarding the informa on.
3. Mantel height and depth must conform to mantle requirements specied in the replace installa on
manual.
4. “C” dimension taken from the top of the hood or replace opening.
5. Sugges ons on how to further reduce TV temperatures:
a. Increase “A” dimension.
b. Increase “C” dimension, however, increasing “B” dimension beyond maximum recommended
typically results in higher temperatures.
TV Wall
Bracket
D
Appliance
C
TV on the wall TV recessed into the wall

11
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
Good Faith Guidelines for TV Installations
Above a Fireplace with Passive Heat Option
This diagram specific to these models: JADE32IN-B, JADE42IN-B, JADE42IL-B
*Mesh screen required for front discharge or open top discharge passive heat installations with discharge
opening of three inches or greater.
Mesh screen recommended for front discharge or open top discharge passive heat installations with discharge
opening of less than three inches.
NOTE: The TV installation requirements are the same regardless of whether the Passive Heat kit is installed with a
top discharge, side discharge or open top discharge.
NOTE: No mantel required with Passive Heat or Smart-WallTM Optional Heat Management System.
4 inches
TV mounted flat TV mounted at angle
TV Wall Bracket
Appliance Appliance
C
CC
PASSIVE HEAT DISCHARGE OPENING
PASSIVE HEAT DISCHARGE OPENING
WIRE MESH*
“A” dimension taken from the top of the appliance opening to the bottom of the TV.
“B” dimension taken from the back of the TV to the wall behind the TV. This 2 inch minimum air gap must be maintained and
not blocked with any object.
“C” dimension taken from the top of TV to bottom or discharge opening.
2 inches
12 inches
B
A
ITEM MINIMUM DIMENSIONS
Figure 3.6 Good Faith Guidelines - Passive Heat Kit Installed

12 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
60 inches
1. Each of the clearances described above are the minimum required in order to maintain your TV’s operating
temperature within the manufacturer’s specified maximum operating temperature when operating the fireplace
appliance, Smart-Wall™ Air Duct Kit and your TV within a room with an ambient temperature of not more than 75
degrees Fahrenheit.
2. Since every home has unique air flow characteristics and maximum allowable operating temperatures can vary
from manufacturer to manufaturer and from model to model, actual TV temperatures should be validated at the time
of each installation. TVs should not be used in stituations where the actual TV temperature exceeds the manufactur-
ers’ maximum allowable operating temperatures identified in the TV’s technical specifications. If the maximum
allowable operating temperature for TV is less than 100 degrees Fahrenheit you should not use your TV with this
application as damage to your TV may occur. Contact the TV’s manufacturer directly if you cannot locate this
information or have questions regarding this information.
3. “A” dimension taken from the top of the appliance opening to the bottom of the TV.
4. “B” dimension taken from back of the TV to the wall behind the TV. This 3 inch minimum air gap must be
maintained and not blocked with any object.
5. “C” dimension taken from top of appliance opening to ceiling.
12 inches
Item Minimum Dimensions
B
A
Good Faith Guidelines for TV Installation above a
JADE32IN-B, JADE42IN-B or JADE42IL-B
with a Smart-Wall™ TV Kit installed.
TV mounted flat TV mounted at angle
TV Wall Bracket
Appliance Appliance
Minimum
clearance from
fireplace
opening to
sidewall - 24 in.
C
C
C
3 inches
Note: When the Smart-Wall™ TV heat management
option is installed, refer to detailed instructions included
with that kit.
Figure 3.7 Good Faith TV Guidelines- Smart-Wall™ TV Heat Management

13
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
F. Before Lighting Appliance
Before operating this replace for the rst time, it is rec-
ommended that a qualied service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the rebox.
• Review proper placement of logs, ember material and/
or other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT
operate replace with xed glass assembly removed.

14 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
G. Lighting Instructions (IPI)
FOR YOUR SAFETY READ BEFORE LIGHTING
TO TURN OFF GAS TO APPLIANCE
1. This appliance is equipped with an ignition device which
automatically lights the burner. DO NOT try to light the burner by hand.
1. Equipped with wall switch: Turn ON/OFF switch to OFF.
Equipped with remote or wall control: Press OFF button.
Equipped with thermostat: Set temperature to lowest setting.
WARNING
WARNING:
NOT FOR USE WITH SOLID FUEL
GAS
VALVE
For additional information on operating your
refer to www.hearthnhome.com.
A. This appliance is equipped with an intermittent pilot ignition (IPI) device which
automatically lights the burner. DO NOT try to light the burner by hand.
B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell
WHAT TO DO IF YOU SMELL GAS
•DO NOT try to light any appliance.
•DO NOT touch any electric switch; do not use any phone in your building.
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CON-
TROL VALVE.
Improper installation, adjustment, alteration, service or maintenance can cause injury
or property damage. Refer to the owner’s information manual provided with this ap-
agency or the gas supplier.
This appliance needs fresh air for safe operation and must be installed so there are
provisions for adequate combustion and ventilation air.
Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline
DO NOT operate the appliance with removed, cracked or
broken. Replacement of the should be done by a licensed or
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas sup-
plier’s instructions.
•
C. Use only your hand to push in or turn the gas control knob. Never use tools. If
the knob will not push in or turn by hand, DO NOT
D. DO NOT use this appliance if any part has been under water. Immediately call
the control system and any gas control which has been under water.
For use with natural gas and propane. A conversion kit, as supplied by the manufac-
turer, shall be used to convert this appliance to the alternate fuel.
This appliance must be installed in accordance with local codes, if any; if none,
follow the National Fuel Gas Code, ANSIZ223.1/ NFPA 54, or the National Gas and
Propane Installation code, CSA B149.1.
LIGHTING INSTRUCTIONS (IPI)
2.
top of this label. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch to ON.
Equipped with remote or wall control: Press ON or FLAME button.
Equipped with thermostat: Set temperature to desired setting.
4. If the appliance does not light after three tries, call your service technician or gas
supplier.
2. Service technician should turn off electric power to the control when performing
service.
DANGER
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
CAUTION:
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this
appliance and shall be installed for the protection of children and other at-risk individuals.
WARNING: This product and the fuels used to operate this
product (liquid propane or natural gas), and the products
of combustion of such fuels, can expose you to chemicals
including benzene, which is known to the State of California to cause
cancer and reproductive harm. For more information go to: www.
P65Warnings.ca.gov.
Keep burner and control compartment clean. See installation and operating instructions
accompanying appliance.

15
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
H. Appliance Break-In
Follow the initial break-in procedure below to cure the
materials used to manufacture the replace and the
nishing materials around it.
• The fireplace should be run three to four hours
continuously on high.
• Turn the replace off and allow it to cool completely.
• Remove xed glass assembly. See Section 4.B.
• Clean xed glass assembly. See Section 4.B.
• Replace the xed glass assembly and run continuously
on high an additional 6-12 hours.
Note: Some IPI systems have a safety feature that
automatically shuts down the replace after 9 hours of
continuous operation without receiving a command from
the remote control. If this occurs, restart the appliance.
NOTICE! Open windows for air circulation during re-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
Optional Heat-Zone®-Gas Kit
The HEAT-ZONE®-GAS heat management option is avail-
able for use with the JADE32IN-B/JADE42IN-B/JADE-
42IL-B appliances and must be used in conjunction with
the IFT-RC400 control. The Heat-Zone Kit draws heat
from your replace to an adjacent room in your home, up
to 20 feet away.
Optional Heat-Out-Gas Kit
The HEAT-OUT-GAS heat management option is available
for use with the JADE32IN-B/JADE42IN-B/JADE42IL-B
appliances and is operated with a wall switch. The Heat-
Out-Gas kit draws heat from your replace and directs it
outside, up to 25 feet away.
Optional Smart-Wall™ TV Kit
The Smart-Wall™ TV Kit heat management option is
available for use with the JADE32IN-B/JADE42IN-B/
JADE42IL-B appliances. Safely place a TV 12 inches
above the replace. The Smart-Wall™ TV kit must be
used in conjunction with the IFT-RC400 remote control.
The Smart-Wall™ TV kit is not compatible with a power
vent, fan or passive heat.
Optional Passive Heat Kit (PH-FRT/PH-SIDE)
The Passive Heat heat management option is available
for use with the JADE32IN-B/JADE42IN-B/JADE42IL-
Bappliances. The Passive Heat Kit allows the heat to
be vented into the room through one front discharge, two
side discharges or an open top discharge while the re-
place is in operation. Passive Heat can be used in con-
junction with HEAT-ZONE®-GAS or HEAT-OUT-GAS kit.
Passive Heat is not compatible with optional fan kit.
I. Heat Management
Heat Output
• Change hi/lo setting on valve
• Change fan speed
Burn Rate
The JADE32IN-B/JADE42IN-B/JADE42IL-B models
have a variable burn rate which is controlled by the
remote control. Therefore the ame height is adjustable.
The ame height may be adjusted as desired by locating
the ame option on the remote control and adjusting up or
down to desired ame height.
An optional heat management system, which allows the
heat from the appliance to be redirected as desired, may
be installed with this appliance. It may be either a Heat-
Zone®-Gas, which diverts heat into an adjacent room,
and/or a HEAT-OUT-GAS which will divert heat outside
the home/building, a Smart-Wall™ TV Kit, which allows
you to bring the warmth from your replace to the rest
of your home, up to 20 feet away, and/or a Passive Heat
kit which disperses the heat into the same room as the
replace.
Refer to Section 6 of the appliance installation manual to
conrm which of the heat management systems may be
installed together. All heat management systems must
be installed by a qualied service technician at the time of
appliance installation.
Optional Heat Management Systems

16 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
NOTICE: Some functionality will be lost when using battery
backup including fan, lights, or any other auxiliary functions
that require household 110-120 VAC power.
J. Operation During A Power Outage
The IntelliFire™ Touch intermittent pilot ignition system
comes with a battery backup system that enables the
system to operate in a power outage. The system offers
seamless transition from household AC power to battery
backup. A factory-installed battery pack is located in the
control cavity of the appliance. See Figure 3.8. Battery
longevity and performance will be affected by long term
exposure to the service temperatures of this appliance.
NOTICE: Batteries should only be used as a power source
in the event of an emergency power outage. Batteries
should not be used as a primary long-term power source.
Batteries tend to corrode over time.
To Return to Operation Using Electrical (AC) Power
Standard Wall Switch or Factory-Installed ON/OFF
Switch:
• Toggle the switch to OFF and remove the batteries
from the battery tray. Replace door or decorative
barrier front on appliance.
Wireless Remote:
• Slide the ON/REMOTE/OFF switch to the REMOTE
position. Remove the batteries from the battery tray.
Replace door or decorative barrier front on appliance.
Ignition Module:
• Slide the ON/REMOTE/OFF switch to the REMOTE
position.
Remove the batteries from the battery tray. Replace
door or decorative barrier front on appliance.
Note: The battery backup system is disabled if either
a Power Vent option or the Smart-Wall™ option
has been installed for use with this appliance.
To Operate Fireplace Using Battery Power (DC):
1. The battery pack is located in the control cavity of
the appliance. To access the control cavity of the
appliance Remove the decorative barrier front and
glass assembly. See Section 4 for instructions on
glass assembly removal. See Figure 3.8 for location
of battery pack.
2. Locate the battery pack and remove it from the control
cavity. It is held in place by hook and loop fastener.
Insert four AA cell batteries. Battery polarity must be
correct or module damage will occur. See Figure 3.8.
A complete wiring diagram is included in the Electrical
section of the appliance Installation Manual.
3. Turn the appliance on according to the instructions
below for the appropriate type of control:
Standard Wall Switch or Factory-Installed ON/OFF
Switch:
• Toggle the switch as you would under normal
circumstances.
Wireless Remote:
• Remote receiver is integrated into the ignition module.
• Use the remote to turn the appliance on.
• To preserve battery life, do not use the HI/LO ame or
THERMOSTAT options.
Ignition Module:
• Locate the ignition module in the control cavity.
• Slide the ON/REMOTE/OFF switch to the ON position.
Figure 3.8 Battery Pack Location/Control Cavity
BATTERY PACK AND
RESET SWITCH
LOCATED IN
CONTROL CAVITY

17
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
K. Detailed Component Operating
Instructions - IntelliFire™ Touch
IFT-ECM Detailed Operating Instruction
Figure 3.9 IFT-ECM
3 POSITION SWITCH
TOP VIEW
LED INDICATOR
DANGER
Risk of Explosion
DO NOT cycle the ON/OFF/REM selector
switch more than one time within a ve minute
period. Gas may accumulate in rebox. Call
a qualied service technician.
DANGER
Risk of Explosion
DO NOT cycle the ON/OFF/REM selector
switch more than one time within a ve minute
period. Gas may accumulate in rebox. Call
a qualied service technician.
4. An IFT-ECM reset is required if the module is in a
lock-out condition. When this occurs, the appliance
is shut down and the IFT-ECM status indicator LED
will be blinking a RED/GREEN error code along with a
one-time audible double- beep. If the IFT-ECM is in a
lock-out condition, refer to the troubleshooting chart to
interpret the error code and take corrective action as
required. To reset the IFT-ECM after a lock-out error:
CAUTION! Risk of burns! Appliance surfaces are hot
when operating and during cool down. Use care and
wear gloves when opening the front and accessing com-
ponents inside the appliance.
- Be aware the appliance may be HOT, use
care in accessing the IFT-ECM.
- Set the IFT-ECM 3-position selector switch to
OFF position.
The IFT-RC400 and IFT-RC150 remotes are an option
for this model.
1. The Electronic Control Module (IFT-ECM) has a
three-position ON/OFF/REMOTE selector switch
that must be set for proper operation. See Figure
3.9. When changing switch positions, it is important
to pause in each position for 1-2 seconds.
OFF Position:
The appliance will not respond to any commands
from a wired wall switch, IFT-RC150 or IFT-RC400
remote controls. The unit should be in the OFF
position during service, fuel conversion, and to
reset the IFT-ECM in the event the system goes
into a LOCK-OUT mode as the result of a system
error. When switched to the OFF position while the
appliance is operating, the system will shut down.
ON Position:
The appliance will ignite and run continuously at
the HI ame setting. No adjustment in ame height
is possible.
Remote Position:
The remote position allows operation of the
appliance from a wired wall switch, IFT-RC400 or
IFT-RC150 remote controls. The IFT-ECM switch
must be in this position to pair the IFT-ECM with the
IFT-ACM (if installed), and/or IFT-RC400 and IFT-
RC150 remote controls. See the IFT-RC400 or IFT-
RC150 installation manual for detailed instructions
on pairing the IFT-ECM with the remote controls.
After successfully pairing a IFT-RC400, all installed
accessories can be controlled by the IFT-RC400
(see IFT-RC400 user manual). The RC150 allows
the user to turn ON/OFF the ame in the appliance
and activate the Cold Climate mode if desired. The
IFT-ECM has a safety feature that will automatically
shut down the replace after 9 hours of continuous
operation without receiving a command from the
IFT-RC400 or IFT-RC150.
2. If multiple control options are installed, the IFT-ECM
will respond to the last command from the wired wall
switch, IFT-RC400 or IFT-RC150. The wired wall
switch is NOT available if a Power Vent is used.
The IFT-ECM has a safety feature that will
automatically shut down the replace after
9 hours of continuous operation in the ON
position, except when operated in active
thermostat mode.
3. The Pilot button on the IFT-ECM activates the Cold
Climate function of the replace. This function lights
the pilot ame ONLY to provide enough heat in the
rebox to reduce condensation in cool, high humidity
ambient conditions. To activate the Cold Climate
press and hold the Pilot button for one second and
release. The IFT-ECM will ash two green LED blinks,
beep twice and light and rectify the pilot ame when
pressed to activate. To turn off Cold Climate, press
and hold the Pilot button for one second and release.
The IFT-ECM will ash one green LED blink, beep once
and shut down the pilot ame. If remote controls are
paired with the IFT-ECM, this feature can also be
activated with the IFT-RC400 and/or IFT-RC150.

18 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
- Wait ve (5) minutes to allow possible
accumulated gas to clear.
- Set the IFT-ECM 3-position selector switch to ON
or REMOTE position. Module will beep once and
ash a three GREEN LED code on successful
startup.
- If placed in ON position, the appliance will ignite
normally if the error condition was corrected.
- If placed in REMOTE position, use the paired IFT-
RC400, IFT-RC150 or wired wall switch to start
the appliance; appliance will ignite normally if the
error condition was corrected.
- If the IFT-ECM re-enters the lock-out condition
after these steps, call your dealer for service.
The control module (IFT-ECM) may lock out under certain
conditions. When this occurs, the appliance will not ignite
or respond to commands and is shut down. If the IFT-
ECM is in the LOCK-OUT mode, it will be necessary to
reset the control module.
The appliance has a reset switch located inside the control
cavity. See Figure 3.8 and Figure 3.10 for approximate
location.
To reset the IFT-ECM Control Module:
•Be aware the appliance may be HOT, use
care in accessing the reset switch.
• Turn the appliance off at a wall switch location if so
equipped.
• Wait ve minutes to allow possible accumulated gas to
clear.
• Remove decorative barrier front from appliance.
• Locate reset switch inside the appliance. See Figure
3.10. Switch is located above the “RESET” label.
Hold reset switch down for one second and release. A
“beep” will signal module is reset.
Appliances with Wall Switch and Remote
• Turn wall switch back to “ON” position. Go to
main menu on remote control and restart replace.
The replace will start as it would under normal
circumstances.
Appliances with Wall Switch Only:
• Turn wall switch back to “ON” position. The replace
will ignite as it would under normal circumstances.
Figure 3.10 Reset Switch Location
RESET SWITCH
CAUTION! Risk of burns! Appliance surfaces are hot
when operating and during cool down. Use care and
wear gloves when opening the front and accessing com-
ponents inside the appliance.
Reset Switch Operation
Optional Fan Kit
If desired, a fan kit may be added. The Smart-Wall™ TV
Kit and the Passive Heat Kit are not compatible with a fan
on the JADE32IN-B/JADE42IN-B/JADE42IL-B models.
Contact your dealer to order the correct fan kit.
Appliance ON/OFF:
A wall control, thermostat or remote control may be used
to control the ON/OFF function of the appliance. Follow
instructions included with the installed control.
Optional LED’s
• LED’s are an option on JADE32IN-B/JADE42IN-B/
JADE42IL-B appliances.
• The optional LED’s must be used in conjunction with
the IFT-RC400 remote control. The intensity of the
these lights is controlled through the RC400 remote
control.
Appliances with Remote Only:
• Turn replace back on using the main menu on the
remote control. The replace will ignite as it would
under normal circumstances.
• Reinstall decorative barrier front on appliance.
•If the IFT-ECM re-enters the LOCK-OUT condition
after this procedure, contact your dealer for service.

19
Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
B. Maintenance Tasks - Homeowner
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to excessive
lint from carpeting, bedding material, etc.It is imperative
that control compartments, burners and circulating air
passageways of the appliance be kept clean. Any safety
screen, guard, or barrier removed for servicing the appli-
ance must be replaced prior to operating the appliance.
CAUTION! Risk of Burns! The replace shall be turned
off and cooled before servicing.
When properly maintained, your replace will give you
many years of trouble-free service. Contact your dealer
to answer questions regarding proper operation, trouble-
shooting and service for your appliance. Visit www.ma-
jesticproducts.com to locate a dealer. We recommend
annual service by a qualied service technician.
IMPORTANT! Any safety screen, decorative barrier front
or guard removed for servicing must be replaced prior to
operating the replace.
Installation and repair should be done by a qualied service
technician only. The appliance should be inspected before
use and at least annually by a professional service person.
4 Maintenance and Service
Task Frequency To be completed by
Glass Cleaning Seasonally
Homeowner
Surrounds,
Decorative Barrier
Fronts
Annually
Remote Control Seasonally
Venting and
Termination Cap Seasonally
Gasket Seal and
Glass Inspection
Annually
Qualied Service
Technician
Log Inspection Annually
Firebox Inspection Annually
Control
Compartment &
Firebox Top
Annually
Pilot and Burner
Ignition &
Operation
Annually
Electrical Service
and Repair As needed
A. Maintenance: Frequency and Tasks
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle xed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
•Prepare a work area large enough to accommodate xed
glass assembly and door frame by placing a drop cloth
on a at, stable surface.
Note: Fixed glass assembly and gasketing may have res-
idue that can stain carpeting or oor surfaces.
•Remove decorative barrier front from replace and set
aside on work surface.
WARNING! Risk of Asphyxiation! Handle xed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT strike, slam or scratch glass.
• DO NOT operate replace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
Removing Fixed Glass Assembly
1. Remove the decorative barrier front.
2. The glass assembly has two upper spring latches
and two lower spring latches. See Figure 4.1. Locate
the two spring latches that are on the upper left and
right of the replace.
3. Pull upper spring latch on one side forward to release
glass assembly while supporting glass assembly with
opposite hand. Repeat for the other upper spring
latch always taking care to support the glass assem-
bly with one hand.
4. Grasp glass on the upper right and left sides and
remove glass assembly by lifting “up” and “out.”
Note: Observe the presence of a space or gap between
the glass latch and the front of the appliance where the
bottom of the glass assembly is positioned. This gap is
designed for positive placement when replacing the glass
assembly. See Figure 4.1.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)

20 Majestic • JADE32IN-B, JADE42IN-B, JADE42IL-B Owner Manual • 2619-987 Rev. B • 10/19
Figure 4.1 Fixed Glass Assembly
UPPER SPRING LATCH
LOWER SPRING LATCH
GAP
Replacing Fixed Glass Assembly
The bottom glass latches have been designed to create
a small gap between the glass clip and the face of the
appliance. See Figure 4.1.
1. Install the bottom of the glass assembly so that the
two tabs on the bottom of the glass latch engage the
gap. By tilting the top of the glass towards the face of
the appliance, tension will be applied to the bottom
two glass latches. Use one hand to support the glass
at all times.
2. Fasten the two upper glass latches, one at a time, by
pulling out and downward into position on the glass
assembly. Use one hand to support the glass at all
times.
3. Verify that the top two glass latches are engaged by vi-
sually verifying that glass latches have engaged both
left and right tabs on the glass frame.
4. Verify the bottom two glass latches have engaged the
glass frame tabs by grasping the bottom of the glass
frame assembly and pulling the glass frame assembly
“away” from the face of the appliance and “release”
the glass frame. The spring action of the clips will
“pull” the glass frame assembly towards the face of
the appliance if bottom clips are properly engaged. If
the glass frame assembly does not pull back towards
the face of the appliance, repeat steps 1-4.
WARNING! Risk of Explosion! Risk of Asphyxiation!
Glass latches MUST be properly engaged. Inspect glass
seal before installing decorative barrier front. Gas could
leak!
5. Inspect and operate all glass latches to ensure they
move freely and no obstructions are present.
6. Reinstall decorative barrier front.