Masergy SoundStation IP5000 User manual

Quick Guide for the SoundStation IP5000
Document Date: 07/26/13
Document Version: 1.0d

Quick Guide Content
IP5000 Features................................................................................... 3
Polycom® SoundStation® IP 5000 ...................................................................................3
The Lights ................................................................................................................................. 3
How to Use your IP Speakerphone.................................................... 4
Feature Overview................................................................................ 4
Make a Call...............................................................................................................................4
Answer the Phone.................................................................................................................4
Call Park.....................................................................................................................................4
Park Pickup ..............................................................................................................................4
Phone Top Features ............................................................................ 5
Adjust the Volume on the phone ................................................................................... 5
Change the Ring Type......................................................................................................... 5
Arrow Keys ............................................................................................................................... 5
Missed Calls Alert .................................................................................................................. 5
Phone Reboot......................................................................................................................... 5
SoundStation IP5000
1-800-942-4700 masergy.com

Polycom® SoundStation® IP 5000
IP Conference Phone
Enjoy the same remarkably clear Polycom SoundStation conference
phone experience in a smaller form that’s optimized for executive
ofces and small conference rooms. The Polycom SoundStation
IP 5000 delivers Polycom HD Voice technology, broad SIP
interoperability, and a modern design -- all at an affordable price.
The Polycom SoundStation IP 5000 boosts productivity and reduces
listener fatigue by turning ordinary conference calls into crystal-
clear, interactive conversations that sound as natural as being
there.
It delivers:
•Unparalleled clarity – Polycom HD Voice makes your conference calls
sound amazingly clear and lifelike
•More producve conference calls – The patented Polycom Acousc
Clarity™ technology means you will hear every word the rst me
•Suitability for smaller rooms – Its microphone picks up voices up to
seven feet (2-meters) away and its compact footprint is designed
for execuve oces and smaller conference rooms with up to six
parcipants
•Robust interoperability – It is compable with a broad array of SIP
call plaorms to maximize feature availability while simplifying
management and administraon
•Polycom HD Voice technology makes your conference calls sound
amazingly clear and lifelike
•Patented Polycom Acousc Clarity technology delivers the best
conference phone experience with no compromises
•It is the most feature-rich family of IP conference phones available,
with advanced call handing, security, and provisioning features
•Its compability with a broad array of SIP call plaorms means it maximizes voice quality and
feature availability while simplifying management and administraon
•The high-resoluon display enables robust call status, on-board congurability and mul-
language support
•It comes with Integrated Power over Ethernet (PoE) for easy installaon. An oponal AC Power
Kit is also available
•It resists interference from mobile phones and other wireless devices while delivering clear
voice conferencing without distracons
The Lights
Blinking Green A new call incoming in
Solid Green On an active call
Blinking Red Call on Hold
Solid Red Muted on call
IP5000 Features
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Make a Call
You can dial a number, an extension or a conference bridge
•Enter all the digits you wish to dial
•Press the sokey labeled Dial
Answer the Phone
ToAnsweracall
To Answer a call you can:
•press the phone buon
OR
•press the answer so key
ToputaCallonHold
•Press the HOLD so key
ToPickupfromhold
•Press RESUME so key
Call Park
Call Park is a “nonexclusive hold.” It puts a call on hold that can be picked up
anywhere. You can also think of it as similar to putting a call on hold that can
be picked up anywhere at the company. (Not a transfer). call can be parked by
anyone at any extension and then the call picked up from any extension. Once
a call has been parked you can initiate other calls or services. You should have
overhead paging to utilize Call Park most efciently. Only one can be parked at
each extension and after 50 seconds if not answered the call will ring back to the
phone where the call was answered and parked from.
CallPark
•While on the call you want to park
•Press the so key labeled HOLD
•Dial *68
•Dial the extension
•Press the so key labeled ENTER
Park Pickup
Pick up any call parked at any extension while your phone is idle
•Dial*88, Press DIAL
•Dial the Extension (where the call was parked)
•Press Pound (#)
Feature Overview
How to Use your IP Speakerphone
1-800-942-4700 masergy.com

Adjust the Volume on the phone
Press the plus and minus keys for more and less volume. (- +)
Note: These buttons are located below the star, zero, pound (*0#)
•While the phone is idle the volume keys adjust the ringer
•While on the handset, headset or speakerphone the volume keys
adjust the volume
Change the Ring Type
Tochangetheringtype
•Press Menu
•Press three on the keypad for SETTINGS.
•Press one on the keypad for BASIC
•Press four on the keypad for RING TYPE
•Press the so key labeled PLAY
•Press SELECT to choose the one you enjoy most
Arrow Keys
While the phone is idle the arrow keys are fully functional.
While you see the idle screen with clock,
•Press the Le arrow key to view the Received calls list
•Press the Right arrow key to view the Placed calls list
•Press the Down arrow key to view the Missed calls list
While viewing a call list, press Left arrow to exit.
Missed Calls Alert
The easiest way to clear your missed calls alert
•When the phone is idle, press the down arrow key.
•Review the calls if you like
•Press the so key labeled EXIT
Phone Reboot
Periodically, the phone may require a reboot. Reasons for this include accepting a
new conguration or software upgrade.
There are two ways to reboot the phone:
•Simultaneously press and hold the Messages, Mute, and both Volume keys (see
illustraon) for more than 3 seconds or unl a beep is heard and the display shows
“reboot iniated.“
OR
•Unplug the power supply, wait two seconds and then plug in the power supply again.
Note: The reboot process is complete when the idle display is shown with the time
and your extension.
How to Use your IP Speakerphone
Phone Top Features
1-800-942-4700 masergy.com