Matricom Arc User manual

Home Management System
USER MANUAL

1. Arc’s Remote
1.1 Getting Started
1.2 Buttons Explained
2. Arc’s Home Section
2.1 Arc Home Section Overview
2.2 Adding Apps In The Home Section
2.3 Deleting Apps In The Home Section
3. Home Entertainment
3.1 Home Entertainment Overview
3.2 How To Access The Home Entertainment
Section And Play Any Movie/TV Show
3.3 How To Add/Delete And Play A Movie/TV
Show To Your Watch List
3.4 How To Play A Movie/TV Show Trailer
3.5 How To Search For Any Movie/TV Show
4. Smart Home
4.1 Smart Home Overview
4.2 How To Create A Room
4.3 How To Delete A Room
4.4 How To Edit A Room
4.5 How To Include A Device
4.6 How To Exclude A Camera
4.7 How To Include A Wi-Fi Camera
4.8 How To Assign A Device In A Room
4.9 How To Re-assign A Device To Another
Room
4.10 How To Create A Scene
4.11 How To Create a Macro (Routine)
4.12 How To View Device History
4.13 How To View A Device Or Room
4.14 How To Change Temperature Units
4.15 How To Reset Your Smart Home To
Factory Settings
4.16 How To Remove A Lost Device
4.17 How To Find The Gateway UID
5. Energy Management
5.1 Energy Management Overview
5.2 How To Enter Form Of Currency And
Value Per Kwh
5.3 How To Exclude Devices From
Calculations.
6. Router
6.1 Router Section Overview
6.2 How To View Connected Devices On
Arc’s Network
6.3 How To Blacklist A Device
6.4 How To Whitelist A Device
6.5 How To Change Your Wi-Fi Name And
Password
6.6 How To Change Your Name And
Password For Router Admin Login
6.7 How To Disable Wi-Fi
6.8 How To Extend Wi-Fi Range
6.9 How To Prioritize Bandwidth
6.10 How To Reboot Arc’s Router
6.11 How To See Router Firmware
Version
6.12 How To Enable Guest Wi-Fi
6.13 How To Factory Reset Arc’s Router
6.14 How To Connect Arc To Wi-Fi Instead Of
Ethernet
7. Cyber Security
7.1 Cyber Security Overview
7.2 How To See Logged Threats
7.3 How To Get A Security Report To Your
Email
7.4 How To Improve Your Security Score
8. Parental Control
8.1 Web Supervision Overview
8.2 How To Block A Website And URL
8.3 How To Block A Category
8.4 How To Rename A Device
8.5 How to Block Schedule Online Activity
Table of Content

Getting Started
Let’s get started on setting up you Arc!
1.1 Arc - Getting Started
1.2 Buttons Explained
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Unbox your Arc and connect
the provided HDMI cable
cord to your TV or monitor
and Arc. Plug the power
adapter to your Arc and into
the wall socket. Switch the
input/source on your TV
accordingly to match the
HDMI input that’s connected
to Arc
Get connected, and plug
your provided ethernet cable
into the blue colored LAN
port of the Arc. Connect the
other end of the ethernet
cable into your wall-based
Ethernet port or existing
router.
Next, press the power
button located next to the
power adapter’s port to turn
the device “ON”. Once your
device is powered on; pair
your remote and follow the
Arc’s Setup Wizard.
Step 1 Step 2 Step 3
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
Sleep
16
16 18
Function
Character Shift
Caps Lock Shift Calibration
Mute
Device Shortcut
Camera Access
Home
Ok Button
Back
Cursor
Voice Command
Volume Down
Menu
Volume Up
Fast Forward
Play / Pause
Fast Backward
17 18 18
Button Combinations
+
16 17 Calibration
+
If button has more than one secondary
character, switch between them by using this
combination.
Press and hold these buttons for 3 seconds.
The remote will light up. Then place it
horizontally on the table until the light turns off.
GETTING STARTED 2

Home
This section of the Arc explains how to access the toolbar features and system settings. This is the
starting point to accessing your Router and Smart Hub features of the Arc. It also displays the
status of Arc’s Z-Wave, Wi-Fi, and Bluetooth communications. The toolbar is helpful for viewing
notifications, clearing your cache for better performance and getting access to the backend settings
of your Arc.
2.1 Home Section Overview
Where to Find Your Toolbar Shortcuts
Shortcuts are located on Top of the screen,
in Top Left, and the Top Right corner.
Z Wave Clear RAM Notifications
Z-Wave Activated
Z-Wave hub is ON and active
when the Z-Wave logo is
orange.
Z-Wave Not Activated
Z-Wave hub is OFF and
inactive when the Z-Wave
logo is not orange. Press the
Z-Wave logo to turn it back
ON again.
Press this button to clear the
cache and RAM.
Selecting to open the “Android
Notifications”.
Bluetooth
Bluetooth is ON when the icon is illuminated Orange. Clicking the
Bluetooth icon will open the Bluetooth settings.
If the Arc remote is not connected, try connecting a USB Mouse via
Bluetooth. Reconnect your remote by pressing the HOME and
BACK buttons together for 2 seconds.
Bluetooth is OFF when this icon is not illuminated Orange. Connect
a USB mouse to select this icon and turn it ON again.
HOME 3

2.2 Adding Your Apps to the Home Screen
2.3 Deleting Apps In The Home Section
Step 1
Go to the “Home Section” and then click on the
“Add Favorite” button.
Settings
Clicking on this “Gear” icon
will open up the Arc’s
settings.
Internet Access
Internet Access
When the Globe is Orange,
that indicates that you have
internet access.
No Internet Access
When the Globe is not
orange, that indicates that
there is no internet access.
Try reconnecting to the
internet in the router settings
and if needed, power the Arc
ON and OFF again.
Time Settings
Clicking on this Calendar icon
in the top left corner of the Arc
will open up the “Time Zone
settings”.
Step 2
Select the app you want to mark as your favorite,
and confirm the action by pressing the “OK” button.
Step 1
Select the app you want to delete from the home
screen.
Step 2
Press the (MENU) button on remote and then
select “YES” on the popup.
HOME 4
Voice Command
Log in to your Google
account to unlock the power
of the Google Assistant.
Press the Voice Command
button on your Arc remote to
prompt Google Assistant.
Hold the button down to
speak commands and
perform various functions
with the sound of your voice.

Home Entertainment
This is where you can access all your home entertainment needs. The “Movies” and “TV Shows”
tabs lets you browse the latest content with your existing subscriptions. Arc’s search engine
categorizes movies and TV shows and lets you search specific criteria such as actors or genre. You
can put content on your “Watchlist” and even watch trailers for upcoming movies or shows.
3.1 Home Entertainment Overview
1. In the main screen of the Arc you can
see highlighted the “Movies” and “TV
Shows” tabs. Click on it and you’ll see
how they expand.
2. Both sections have a vertical search
menu that is categorized to help refine
your search query.
3. In here you can see the sources of
streaming providers available, and you
can even put content on your “Watchlist”
or view “Trailer” highlighted here.
1. Select the “Movie” or “TV Shows” tab in
the Arc to load the full section. Use the
Arc remote to navigate within the section
and search for the content you desire by
the criteria of your choice (“Genre”, “Year”,
etc.)
2. Select to expand the movie or TV show
you’d like to watch.
3. Select a source you are subscribed to
and stream the movie or TV show. If the
app you wish to use is not installed,
select an app you wish to use, and you’ll
be redirected to the Google Play Store to
download that app.
3.2 How To Access Home Entertainment And Play Any Movie / TV Show
HOME ENTERTAINMENT 5

3.3 How To Add/Delete And Play A Movie/TV Show To Your Watch List
3.4 How to Play A Movie/TV Show Trailer
3.5 How To Search For Any Movie/TV Show
1. Select the “Movie” or “TV Shows” tab in
the Arc to load the full section.
2. Find the movie or TV show you wish to
add and click to expand it. Add it to your
Watch List by clicking the “+” button
labeled “Watch List”. To delete, repeat the
same steps and click the Watch List
button again.
3. You can view content in your Watch
1. Select the “Movie” or “TV shows” tab in
the Arc to load the full section.
2. Find a movie or TV show and click to
expand it. Next to the “Watch List” button
is the “Preview” button. Click to watch the
trailer.
Step 1
Select the “Movie” or “TV shows” tab in the Arc to
load the full section.
Step 2
Scroll all the way to the bottom and select the
“Search” tab. Enter your keywords and to search
for the movie or TV show you are looking for.
HOME ENTERTAINMENT 6
List when you open the “Movies” or “TV Shows” tab. You will see your Watch List at the top of the search
query within Movies or TV shows. From there, you can select and expand your viewing options to select and
play your desired content.

Smart Home
Arc’s Smart Home section is where automating your everyday devices come to life. This is where
you can setup your devices to create scenes and routines. You will learn how to create scenes and
macros (routines) to design when or how you use your devices. You will also learn how to place
scenes and macros in “Rooms” and how to label your rooms with devices and their function as they
would exist in your home. By downloading the XHome app, you will have access to Arc’s Smart
Home and the devices you’ve setup.
Smart Rooms
In the center: Smart rooms live in the center
console of the “Smart Home” section. Clicking
on any room will open a page where all the
connected smart devices are by category.
Smart Scenes
On the right: You can create as many Scenes as
you wish using the X-Home application. If there
are no scenes created, you will be able to start
creating scenes when you use the two QR
Codes to begin.
You can download the X-Home app in the Google Play Store or the Apple App Store.
You can also download the X-Home app by scanning the first QR code underneath “Scenes”. When you set
up your X-Home app, scan the second QR code underneath the first code you’ve just scanned.
Note: These codes will disappear once you create your first scene. The codes can be found in the “Arc Settings”.
Go to “Smart Home” in the Arc Setting‘s menu and scroll to you left where it says, “Connect Mobile App”. There
you can scan the QR code to connect to your smartphone.
Smart Devices
On the left side: This is the smart
device section where all connected
devices are shown. They are grouped
into categories by device such as
“Switch, Lights, Sensors, etc.” Clicking
the device in each device category will
open a page where you can manage
your devices.
4.1 Smart Home Overview
SMART HOME 7

4.2 How To Create A Room
1. In the “Smart Home” main screen
underneath Rooms (located in the center)
select the “Add New Room” button.
2. Select your room type and click the
“Next” button.
3. Customize your room name and then
click the "Next” button. Now that you have
successfully created a room, you can now
start adding smart devices
4.3 How To Delete A Room
4.4 How To Edit A Room
1. In the “Smart Home” main screen,
select the room you wish to delete under
“Rooms”.
2. Press the “Menu” button twice to open
the options menu for that room.
3. Click on the “Delete” button to remove
that room.
1. In the “Smart Home” main screen,
navigate to “Rooms” and select the room
you wish to edit.
2. Select the room you wish to edit by
highlighting it orange.
3. Press the “Menu” button twice to open
the options menu for that room. Make
your changes and click “Save” when you
are finished.
x2
SMART HOME 8

4.5 How To Include A Device
4.6 How To Exclude A Device
4.7 How To Include A Wi-Fi Camera
1. Click “Add New Device” under
“Devices” in the “Smart Home” main
screen.
2. Click on the “Exclude” button. When
the timer starts counting down, press
the pairing button of your smart device
three times to exclude it.
Note: Devices that may be too far or hard
to reach can be excluded through the
X-Home app with the same instructions.
1. Click “ Add New Device” under “Devices”
in the “Smart Home” main screen.
2.Click on the “Search” button.
Note: If the device was connected earlier,
then you will need to exclude the device
first. (See “4.5 How to Exclude a Device”)
3. Choose between “Normal” devices or
“Security Lock”. Normal devices are
switches, dimmers, sensors, and etc.
Security locks are smart locks for your
door.
1. Download the corresponding IP Camera application from the Google Play Store or App Store and
plug in the camera with the directions included in its packaging.
2. Go to the Arc’s “Wi-Fi settings” and connect to your camera’s network.
3. Open the IPCamera app and then scan the QR code of your camera. Enter the camera’s default
password and click “save”.
4. Go to “Advanced Settings/ Wi-Fi Settings”, and connect your camera to your network.
5. Now go back into the Arc and click “ Add New Device” under “Devices” in the “Smart Home” main screen.
6. Click on “Add Camera”.
7. Enter the camera’s UID number and Password, or simply click on the “LAN Search” button.
8. After you’ve entered the camera’s credentials, click on the “Save” button to connect your camera.
SMART HOME 9