FAQ
What do I do if my device is not working
properly?
Reset and reinstall your device. During
installation, ensure that:
• Your router is connected to the Internet
and Wi-Fi is enabled
• Your mobile device is connected to
your router’s Wi-Fi and Bluetooth is
enabled
• Your mydlink device is in range of your
Wi-Fi network
How do I reset my device?
DCH-S162: Press and hold the Reset button
until it turns solid red.
Reset button
DCH-S163: Press and hold the Reset button
until it blinks orange.
Reset button
How do I install additional DCH-S163
units?
In the mydlink app,
tap then tap Add
a Device.
Tap Scan, then scan the Setup
Code located on the device. Follow the
app instructions to set up the additional
DCH-S163 unit with your kit.
Need Help?
2021/01/22 Ver 1.00(US)_90x130
Having trouble installing your new product? D-Link’s support website contains live
chat, video tutorials, commonly asked questions, the latest user documentation and
software updates for D-Link products.
LED Behavior
Status LED
Connected to the network and
mydlink
Booting up
Ready for setup
Firmware being updated - do not
power off
Water leak detected
Pairing in process
Status LED
Paired to the hub
Connection failed
Water leak detected
Power saving mode
Waiting to pair
Placement
If you haven’t already done
so, ensure the DCH-S162
has been set up. Refer to
the Simple Setup section
for details.
Connect the supplied RJ-11
sensing cable to the RJ-11
port on the bottom of the
DCH-S162.
Attach the supplied cable
clips to the cable and screw
them down to secure the
cable to the wall/floor.
Strobe LED
Note: If you need to further
extend the sensing cable,
you may attach additional
RJ-11 cable(s).
Place the DCH-S163 in
another location where
you would also like to
detect water leaks. Ensure
the unit is sitting with its
sensors (bottom) down.
The DCH-S163 should be
within 300 metres of the
master DCH-S162 Unit.
United States
Website: http://support.dlink.com
Telephone: (877) 453-5465
