Matrix Fitness MX-E5xc User manual

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MX-E5xc SERVICE
MANUAL

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TABLE OF CONTENTS
SECTION 1: MAINTENANCE PROCEDURE…………….…...3
1. Preventive maintenance schedule……………………..……..…..4
2. Cleaning the grooves………………………………………..........5
SECTION 2: WIRING DIAGRAM INSTRUCTION…...........…6
1. MX-E5xc wiring diagram instruction…………………………….7
2. Console cable wiring diagram ………………….………………..8
3. Pulse sensor wire wiring diagram…………………..……...….….8
SECTION 3: CONSOLE ENGINEERING MODE GUIDE…….9
1. How to enter into the engineering mode?...................................10-11
SECTION 4: TROUBLESHLOOTING…………………………..12
1. No display on the console or the display is dim……………….14
2. No RPM is displayed during the exercise……………………...15
3. All or some of the function keys do not respond…………...….16
4. No resistance change or too hard for pedaling…………………17
5. Feel slipping while pedaling……………………………………18
6. Knocking or creaking noises……………………………………18
7. Heart-Rate-Control function does not work…………………….19
SECTION 5: SOFTWARE UPGRADE PROCEDURE…………..20
1. MX-U5x bike software upgrade SOP….......................................21-22

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SECTION 1
MAINTENANCE PROCEDURE

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LubricateAir Shock
InspectCleanV Belt
InspectBelt Grooves
Inspect
Handrail &
Handlebar
InspectCleanHandlebar
InspectCleanDisplay Console
InspectCleanFrame
Inspect
Console Mounting
Bolts
AnnualBiannualQuarterlyMonthlyWeeklyDailyItem
VISION BIKE
PREVENTIVE MAINTENANCE SCHEDULE

5
Caution:
If there is any dust in the grooves of the Poly-V belts and pulleys, noises
will be generated during operation.
Frequency: Every 3 to 4 months.
CLEANING THE GROOVES
Procedure:
1.Remove the Poly-V belts and check
the grooves of the belt for dirt or dust
and clean it if any.
2.Check the grooves in the pulley for
dirt or dust and clean it if any.
3.Check the grooves in the roller pulley
for dirt or dust and clean it if any

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SECTION 2
WIRING DIAGRAM INSTRUCTION

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MX-E5xc WIRING DIAGRAM INSTRUCTION

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P01 : Console cable
P03 : Pulse sensor wire

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SECTION 3
CONSOLE ENGINEERING MODE GUIDE

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How to enter into the engineering mode?
1. Press & Hold both “DOWN” and “UP”
at the same time for 3-5 sec. Then, the
dot vision display will show
“MANAGER”
2. Press the " UP or DOWN" to select you
want and press the “SELECT" key enter.
To Store up the parameterSTART
Clean accumulate time and distanceHold MANUAL & RANDOM for 3’S
Enter addressSELECT
Select address or decrease parameterDOWN
Select address or add parameterUP
functionkey name
Engineer mode interpret
Test for factoryENG 1
HR testSERVICE 4
Show accumulate distance & timeSERVICE 3
HW test mode show RPMSERVICE 2
Display testSERVICE 1
Select address or add parameterMANAGER
Function interpretDisplay show

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VERSION
P10
ENGLISH
LANGUAGEP9
AC TIMEP8
AC DISTP7
OFF
CARDIO IS ON/OFF
P6
BI
MACHI IS EL/BI/REP5
MILE
SPEED IS MILE/KMP4
400LB
/180kg
60LB
/30kg
150LB
/75kg
DF WEIGHTP3
L25L1L1DF LEVELP2
MAX TIME1020USER TIMEP1
991095MAX TIMEP0
MAXMINSOURCESdescriptionADDRESS
Remarks:
1. If you want to clean the accumulated distance and time, Please enter
engineer mode of “MANAGER” select to P7 or P8, Hold the “MANUAL and
RANDOM” key for 5 sec.
2. About the Engineer mode “SERVICE 3” the display show AM is
accumulated Distance AT is accumulated Time, If you want to clean the
accumulated distance and time, Please enter engineer mode of “SERVICE
3”, Hold the ”CONSTANT WATTS and RANDOM” key for 5 sec.

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SECTION 4
TROUBLESHOOTINGS

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CONTENTS
1. No display on the console or the display is dim
2. No RPM is displayed during the exercise
3. All or some of the function keys do not respond
4. No resistance change or too hard for pedaling
5. Feel slipping while pedaling
6. Knocking or creaking noises
7. Heart-Rate-Control function does not work

14
No display on the console or the display is dim
Possible causes:
1. Console is damaged or the console cable is not connected properly.
2. Poor connection to all the terminals on the control board.
3. Control board is damaged.
4. Generator is damaged.
Fix:
1. First, unplug the console cable and use a multi-meter to check if
the voltage between the 7(Vcc) and 4(Ground) pin of the console
cable is greater than 5 .5VDC.
(If it is, replace the console and check again.
2. Open the side covers then check if all the wire harnesses are
connected properly to the terminals of the control board
3. Unplug the generator cable from the control board and pedal the
machine to check if the voltage is variable.
If it is, replace the control board with a new one.
If it is not, replace the generator with a new one.

15
No RPM is displayed during the exercise
Possible causes:
1. Console cable is damaged or the console cable is not connected
properly.
2. Console is damaged.
3. Control board is damaged.
Fix:
1. Remove the console and check if the terminal of console cable is
connected properly to the console.
If it is not connected well.
1-1 Connect the terminal properly.
1-2 If cable is damaged, replace it with a new one.
2. Console is damaged, replace it with a new one.
3. Open the side covers, then replace the control board with a new one.

16
All or some of the function keys do not respond
Possible causes:
1. Keypad connecting plug has been not fit-in properly.
2. Keypad is damaged.
3. Upper board is damaged.
Fix:
1. Remove the console cover, and then check if keypad cable is
connected properly to the upper board.
If it has not been connected well, reconnect it to the terminal and
check again.
2. Keypad or upper board is damaged.
Replace the console.

17
No resistance change or too hard for pedaling
Possible causes:
1. Console is damaged or the console cable is not connected properly.
2. Console cable is damaged.
3. Power resistance is damaged.
4. Control board is damaged.
Fix:
1. Remove the console and check if the console cable has been
connected properly.
2. Remove the side covers and check if the console cable is connected
well to the control board properly.
3. Please make use of tools to confirm “Power resistance” have
conduct.
If it is damage, Please replace “power resistance”
If it is well, Please replace control board

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Feel slipping while pedaling
Possible causes:
1. Belt tension is not enough.
2. One way bearing is damaged.
Fix:
1. Remove all of the cover.
2. Pedaling and check if the belt tension is correctly.
3. One way bearing is damaged. Replace it with a new
one. (instruction see below).
Knocking or creaking noises
Possible causes:
1. Pedal is on crank arm too loose
2. Crank or axle is wear out
3. Belt tension is too loose or poly v belt is too dirty
Fix:
1. Re-tighten it.
2. Replace it with a new one
3. Re-adjust the belt tension and clean the poly v belt

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Heart-Rate-Control function does not work
Possible causes:
1. Bike does not contact with user's chest very well.
2. Bike (Polar-belt) is at low battery status.
3. Bike (Polar-belt) is damaged.
4. Heart-rate-control board is damaged.
5. PCB is damaged.
Fix:
1. Center the bike on your chest below the pectoral muscle(breast) as
shown, then check again.
2. Remove the battery cover of the bike. Replace a new battery and
check again.
Actually, as moisture may activate the transmitter, please dry
transmitter after use.
3. Transmitter is damaged. Replace the Transmitter.
4. Heart-rate-control board is damaged. Replace the HR-control board.
5. PCB is damaged. Replace the PCB.

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SECTION 5
SOFTWARE UPGRADE PROCEDURE