Matrox NRG User manual

User Guide
20314-301-0100
2021.06.30
Matrox
®
NRG
Redundant Power Supply Unit
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Contents
Matrox safety information ...................................................................................... 4
Installation and operation .......................................................................................................................4
Power ........................................................................................................................................................4
Repair .......................................................................................................................................................5
Overview ................................................................................................................. 6
Hardware supplied ...................................................................................................................................6
Hardware required (sold separately) ...................................................................................................... 7
Optional hardware (sold separately) ......................................................................................................7
More information ....................................................................................................................................7
Connecting your devices and powering up Matrox NRG ..................................... 8
Matrox NRG unit rear connections ........................................................................................................8
About the Matrox NRG rackmount .........................................................................................9
Connection overview ...............................................................................................................................9
Replacing power supply units .............................................................................. 11
Connecting Matrox NRG to your network ........................................................... 13
Connecting to a DHCP-enabled network ............................................................................................13
Connecting to a network using a static IP ............................................................................................13
Updating Matrox NRG .......................................................................................... 16
Connecting to the Matrox NRG user interface .................................................... 18
Validating your Matrox NRG setup ...................................................................... 19
Description of LEDs ..............................................................................................................................19
Front of device .........................................................................................................................19
Back of device ..........................................................................................................................19
Network connector .................................................................................................................19
Product information .............................................................................................. 20
Power input ............................................................................................................................................20
Power outputs ........................................................................................................................................ 20
I/O control .............................................................................................................................................20
General ...................................................................................................................................................21
Environmental .......................................................................................................................................21
EMC / Safety ..........................................................................................................................................22
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GPIO pinouts .........................................................................................................................................22
Pinout mapping ......................................................................................................................23
Customer support ................................................................................................. 24
Matrox web ............................................................................................................................................ 24
Technical support ..................................................................................................................................24
Information we need ..............................................................................................................24
View your warranty information ..........................................................................................................24
View the third party software notices ...................................................................................................24
Register your Matrox product ............................................................................................................... 24
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Matrox NRG User Guide 4
Matrox safety information
To ensure safe and reliable operation of your Matrox product, to avoid personal injury, and to prevent
damage to your computer or Matrox hardware, read the following guidelines.
Installation and operation
 Read and retain all instructions. Only use your Matrox product according to the
instructions, operating ranges, and guidelines provided in the Matrox user guide and
other related Matrox documentation. Failure to follow these instructions could result in
damage to your product or injury to the user or installer.
 Don’t expose your Matrox product to rain, water, condensation, or moisture.
 Static electricity can severely damage electronic parts. Before touching any electronic
parts, drain static electricity from your body (for example, by touching the metal frame
of your computer).
 Don’t stack devices or place devices so close together that they’re subject to recirculated
or preheated air.
 Don’t operate your system or Matrox product near a heat source or restrict airflow to
your system, and make sure the ambient temperature doesn’t exceed the maximum
recommended temperatures. Don’t block ventilation holes on your unit or system.
 This product is designed for use in a “Pollution Degree 2” environment.
Power
 Only use replaceable power supply modules originally supplied with the product or use
a replacement that’s supplied by Matrox. Don’t use modules that appear to be defective
or damaged.
 AC-powered products must be connected to a grounded outlet installed by a licensed
electrician. Don’t defeat the safety purpose of the polarized or grounding-type plug of
the NRG unit. A polarized plug has two blades with one wider than the other. A
grounding-type plug has two blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided plug doesn’t fit into your outlet,
consult a licensed electrician to replace the obsolete outlet.
 Make sure that nothing rests on the power cables and that the cables aren’t located where
they can be stepped on, pinched, or tripped over.
 Don’t use damaged power cables.
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Matrox NRG User Guide 5
 Unplug your system or device during lightning storms or if unused for long periods of
time.
 Before removing or replacing a power module, make sure to disconnect its AC power
cable.
Repair
 Don’t attempt to open or repair your Matrox product.
 Don’t attempt to open or repair a replaceable power supply module.
 If there’s a fault with your Matrox product, review your Matrox warranty for more
information.
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Matrox NRG User Guide 6
Overview
Thank you for purchasing a Matrox NRG product. Matrox NRG is an external, rack-mountable, dual
redundant Power Supply Unit (PSU) which can be used to power virtually any 12 volt appliance
currently manufactured by Matrox Video, including the Maevex 6100 Series, Extio 3 Series,
QuadHead2Go Series, and Monarch EDGE Series.
Up to five appliances can be powered by a single NRG unit. The NRG units come equipped with two
300 watt power supply modules, either of which can be replaced without interrupting the power
output to the connected appliances. The modules include automatic load balancing which ensures
even usage of both power supplies and extends the life of each.
The single density solution ships with a single NRG unit installed on a 1U rack-mountable tray with
space for any ½ wide appliance to be installed next to it. The dual density solution includes two NRG
units installed on a single 1U tray.
Matrox NRG key features:
 2 x field-replaceable redundant power supply modules (300 watts each). You can
individually replace either power supply module without unplugging the other module,
ensuring a continuous 12 volt output to your connected devices.
 High density device capable of powering five units from a single PSU.
 One (1) RU in height. One half (½) RU width.
 Comes pre-installed on a rack tray with the other half of the tray available for your
Matrox appliance.
 GPIO connection to signal a possible error condition.
 10/100 BASET Network connection to provide monitoring and control via management
software (Matrox or custom).
 Remote control via IP of each power output.
 Recessed physical rocker switch (on-off) on the device.
 On device LEDs to display status.
Hardware supplied
Depending on your NRG device, the following hardware is supplied:
 One (1) or two (2) six-foot long power cables (DIN 4-pin male with lock).
 Rack mountable NRG RPSU.
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Matrox NRG User Guide 7
 Mounting screws.
Hardware required (sold separately)
Depending on your device and setup, you may need the following hardware:
 IEC power cables.
*
 CAT5e, CAT6, or CAT7 cable.
 GPIO Female DB-9 low profile connector.
Optional hardware (sold separately)
You may also need any of the following hardware (available for purchase from Matrox):
 Spare and/or replacement power supply module(s).
†
 Spare and/or replacement power output cables.
‡
More information
Your Matrox NRG User Guide provides information on installing and connecting your Matrox
hardware, updating your firmware package, and using the NRG configuration software.
Be sure to check for any last-minute release notes included with your product. Also, check the Matrox
website (www.matrox.com/video) for the latest Matrox software, technical support, and product
information.
* All NRG-compatible Matrox appliances include IEC power cables that can also be used with Matrox NRG. For North America
only, use a cord set (provided by Matrox) bearing P/N FCABLE050 with the NRG. If needed, you can purchase additional cables
from Matrox.
† You can purchase additional power supply modules from Matrox (part number NRG-5-PM)
‡ You can purchase a set of four 6-foot cables (double-ended DIN 4-pin male with lock) from Matrox under part number CAB-
DIN4-6FT-4.
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Matrox NRG User Guide 8
Connecting your devices and powering
up Matrox NRG
This section describes how to connect and power up your Matrox NRG device.
Matrox NRG unit rear connections
Connector Description
DIN 4-Pin 1 x 12V / 3A output, 4 x 12V / 5A output. Make sure any connected Matrox
device supports the connector’s power rating.
LAN Connect a network cable to this connector.
GPIO A low profile DB-9 connector which provides GPIO (General Purpose I/O)
that can indicate if a power module has failed, as well as provide a reset
switch to reconfigure the device.
Pin 1 provides fault status of the power modules. It is a latched tally output
(passive) which can accept a 0.75A (maximum) current at a maximum
voltage of 20V.
Pin 9 is to be used to reset the network settings via a simple grounding
operation. Pin 5 is a ground connection. There is a reset pin hole at the top
of the NRG unit which executes the same reset operation as the grounding
of Pin 9.
Pins 2, 3, 4, 6, and 8 are not assigned.
For more information, see “GPIO pinouts” on page 22.
100-240V input 100-240V input for first power supply module.
100-240V input 100-240V input for second power supply module.
DIN 4-Pin
LAN GPIO 100-240V input 100-240V input
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Matrox NRG User Guide 9
About the Matrox NRG rackmount
Matrox NRG comes pre-installed on a standard 1RU rackmount shelf. If you have a single
unit NRG model, there is space on the shelf for another Matrox appliance next to it.
For more information on how to install other devices on the shelf, go to our website at:
https://www.matrox.com/en/video/products/rackmount-kit-instructions.
Connection overview
This section describes how to connect your devices and power on Matrox NRG.
1 Before you connect any devices to your Matrox NRG, make sure that the power switch
on the front panel is in the OFF position. This ensures that no power is coming from the
DIN 4-Pin 12V d.c. outputs.
2 Connect your Matrox devices to the DIN 4-Pin 12V d.c. outputs on your Matrox NRG.
Make sure that you insert the connectors in the correct orientation (i.e. locking latch is
in the correct position). Do not use excessive force to insert the connectors.
Output 1 supports 12V d.c. 3A devices only. Devices requiring more than 3A may not
boot or function as intended if they are on output 1. Verify the voltage and/or current
requirements specified on the Matrox device(s) you intend to use with Matrox NRG.
Matrox NRG-5-1DB (single unit model)
Power to the 12V d.c.
outputs is OFF
12V d.c. 3A
devices only
12V d.c. 5A devices
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Matrox NRG User Guide 10
3 Make sure that your Matrox NRG’s two field-replaceable power supply modules are fully
inserted (they may have shifted or loosened during transport), then connect AC power
to one or both power supply modules.
As the Matrox NRG does not come with an IEC 60320 C13 power cable, you can use the
cable included with the Matrox appliance you intend to use with Matrox NRG, or any
locally sourced IEC 60320 C13 cable that meets local regulatory requirements.
4 Turn ON the Matrox NRG’s front panel power switch to power on the 12V d.c. outputs.
The LED on the front will turn GREEN if both power modules are active, or blink
GREEN if one module is not functioning.
When the LED is green, your Matrox NRG is ready to provide power redundancy to Matrox
appliance(s).
LEDs are green
when power
supply modules
are active
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