Medline EVENCARE ProView User manual

Blood Glucose Monitoring System
EVENCARE
ProView
Healthcare Professional Operator’s Manual
Operator’s Manual & In-Service Guide
Healthcare Professional Operator’s Manual
Operator’s Manual & In-Service Guide

Blood Glucose Monitoring System
EVENCARE
ProView
Healthcare Professional Operator’s Manual
Operator’s Manual & In-Service Guide

OPERATOR’S MANUAL
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Meter Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Meter Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Systems Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
EVENCARE ProView Control Solution Testing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8
Blood Glucose Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–10
Understanding Test Results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Meter Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Cleaning and Disinfecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–13
Changing the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Storage and Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15–16
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
IN-SERVICE GUIDE
In-service Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Operator Certification Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Self Test Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Nurse In-service Training Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Certified Instructor Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Certified Instructor Record Competency Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Review of Nurse’s Technique . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
EVENCARE ProView Quality Control Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Blood Glucose System Performing a Control Solution Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
EVENCARE ProView Blood Glucose Test Strip Package Insert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
EVENCARE ProView Glucose Control Solution Package Insert. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Blood Glucose Monitoring System
EVENCARE
ProView

4
Thank you for choosing the EVENCARE ProView Professional Blood
Glucose Monitoring System to help monitor your patients’ blood
glucose levels. The EVENCARE ProView Professional Blood Glucose
Monitoring System is designed to be accurate and easy to use. The
EVENCARE ProView Professional Blood Glucose Monitoring System
is intended for the quantitative measurement of glucose in fresh
capillary whole blood samples drawn from the fingertips, forearm,
or palm. It is indicated to be used for multiple patients in a clinical
setting by healthcare professionals, as an aid to monitoring levels
in Diabetes Mellitus. This system should only
be used with single-use, auto-disabling
lancing devices.
If you need assistance, please call
Medline’s Technical Service Center
at 1-866-274-2131 Monday through
Friday between 8:00 am
and 5:00 pm (Central Time).
OPERATOR'S
MANUAL

5
OPERATOR'S MANUAL
EVENCARE ProView
Meter Front
EVENCARE ProView
Meter Back
EVENCARE PROVIEW
METER OVERVIEW
BLOOD GLUCOSE
MONITORING SYSTEM
EVENCARE
ProView
Serial (21):
GTIN (01): 10888277409163
MPH
4540
Technical Support:
1-866-274-2131
(Mon.-Fri./8am-5pm CT)
BLOOD GLUCOSE
MONITORING SYSTEM
EVENCARE
ProView
Serial (21):
GTIN (01): 10888277409163
MPH
4540
Technical Support:
1-866-274-2131
(Mon.-Fri./8am-5pm CT)
Display
‘M’ Button
‘C’ Button
Battery
Compartment Cover
Test Strip Slot
Test Strip Ejector
Label
Serial Port

6
OPERATOR'S MANUAL
Low Battery Warning
Stored Test Results
Te st Results
Unit of Measure
Te mperature Error
Beeping Sound Muted
Ready to Test
Control Solution
Average Result
Month/Date
Time
Low Battery Warning
Stored Test Results
Te st Results
Unit of Measure
Te mperature Error
Beeping Sound Muted
Ready to Test
Control Solution
Average Result
Month/Date
Time
METER DISPLAY SCREEN

7
OPERATOR'S MANUAL
Lot:
Exp:
Date Opened:
Level: 1
For In Vitro Diagnostics
U
CAUTION: Consult acco
m
and keep for reference.
EVENCARE®PRO
GLUCOSE CONTROL SOLUTION
For Customer Support Pl
e
Medline and EvenCare ar
e
of Medline Industries, Inc
.
for Medline Industries, In
c
USA
SYSTEM SPECIFICATIONS
Test Strips: EVENCARE ProView Blood Glucose Test Strips (not included)
Dimensions (L x W x H): 18 x 51 x 88 mm
Weight: 48 g (with batteries)
Test Range: 20–600 mg/dL
Calibration: Plasma-equivalent
Test Time: 5 seconds
Sample Size: Minimum 0.5µL
Hematocrit Range: 30%–55%
Display Type: LCD screen
Memory: 300 test results
Result Averaging: 14 day averaging
Battery: 2 x 3V CR2032 Lithium coin cell battery
Automatic Power-Off: After 2 minutes of non use
Operating Temperature: 50˚F–104˚F
Operating Humidity: 10%–90% RH.
Meter: EVENCARE ProView Blood Glucose Test Meter
Test Sample: Fresh capillary whole blood
Storage Temperature: 39.2˚F–86˚F
For additional information, refer to the EVENCARE ProView Blood Glucose Test Strip insert.
EVENCARE PROVIEW
CONTROL SOLUTION TESTING
EVENCARE ProView Glucose Control Solution is the standard glucose concentration solution required
to perform a control solution test. It is available at two levels, EVENCARE ProView Level 2 Glucose
Control Solution and EVENCARE ProView Level 3 Glucose Control Solution. Run the control
tests to make sure the meter and test strips are working properly together, to practice testing
procedure, and when using a new package of EVENCARE ProView Blood Glucose Test Strips.
You should perform a control solution test when:
»Using the meter for the first time.
»Using a new package of EVENCARE ProView Blood Glucose Test Strips.
»At least once per week to verify that the meter and
test strips are working properly together.
»For vial strips, if the test strip bottle is left open.
»The meter is dropped.
»You suspect the meter and test strips are not working properly together.
»A patient’s test results do not agree with how they feel.
»A patient’s readings appear to be abnormally high or low.
»Test strips have been exposed to a condition outside the specified storage conditions.
»Practicing your testing technique.
MATERIALS NEEDED:
EVENCARE ProView Meter
EVENCARE ProView Glucose Control Solutions (Level 2 or Level 3)
»A new EVENCARE ProView Blood Glucose Test Strip

8
OPERATOR'S MANUAL
Step 1. Insert a test strip into the meter with the arrow facing up. Make sure to
firmly and completely insert the test strip into the meter. The meter will turn on
automatically.
Step 2. When the blood drop icon appears on the screen, shake the bottle of
control solution and then squeeze a drop of the control solution onto a clean,
dry, non-absorbent surface such as a table top. Bring the test strip gently to the
drop of control solution so the sampling end of the test strip touches the control.
The drop of control solution will be drawn in automatically by the test strip.
Step 3. When the test strip confirmation window is full, the meter will beep.
The meter will count down from five seconds and then show the control
solution result.
Step 4. Press the M button to mark the control solution result. The control
solution bottle symbol will appear on the display with the result.
Step 5. Compare the result on the screen to the control solution
range printed on the test strip bottle.
NOTE:
»Mark all control solution tests with the control solution symbol to
distinguish them from blood glucose test results in the meter memory.
Marked control solution results will not be included in 14 day average.
»Each LOT of test strip vial may have a different acceptable range.
Step 6. Eject the test strip into a proper waste container.
IMPORTANT
»Use only EVENCARE ProView Glucose Control Solutions with the EVENCARE ProView Blood
Glucose Test Strips. Other brands of control solutions will produce inaccurate results.
»Always check the expiration date of the control solution. DO NOT use expired control solution.
»Record the date on the bottle when opening a new bottle of control solution.
Discard any unused control solution three months after the opening date.
»Control solutions are good three months after opening date or until the last day
of the month of expiration, whichever comes first.
»DO NOT FREEZE. Store the control solution at room temperature of 39.2˚F–86˚F.
»Do not use test strips that are expired. Check the expiration date printed on the test strip package.
»Use each test strip immediately after removing it from the bottle.
»Close the cap of the bottle immediately after removing a test strip.
»Do not use wet, bent, scratched, or visibly damaged test strips.
»Keep the test strips away from direct sunlight and heat. Store the test strip bottle in a dry, cool place.
»Record the date on the bottle when you open a new bottle of test strips.
Discard any unused test strips three months after opening.
»Test strips are good three months after opening or until the last day
of the month of expiration, whichever comes first.
»Make sure you are performing the test in an environment that is between 50˚F–104˚F.
»Replace the cap of the control solution immediately after use.
»If there is an insufficient sample, the strip icon will flash and the message “Er 4” will be shown.
Eject and discard the used test strip. Repeat the control solution test with a new test strip.
»DO NOT reuse test strips.
»Repeat with another level of control solution.
Insert test strip.
Results will appear in 5 seconds.

9
OPERATOR'S MANUAL
BLOOD GLUCOSE TESTING
MATERIALS NEEDED:
EVENCARE ProView Meter
»A new EVENCARE ProView Blood Glucose Test Strip
»Auto-disabling single-use lancing device
IMPORTANT
Users need to adhere to standard precautions when handling or using this device. All parts of the glucose
monitoring system should be considered potentially infectious and are capable of transmitting blood-borne
pathogens between patients and healthcare professionals. A new pair of clean gloves should be worn
by the user before testing each patient.
Step 1. Insert a test strip into the meter. The meter will turn on automatically.
Make sure it is inserted completely without bending the test strip.
Step 2. For Fingertip Testing: Wash the patient’s hand thoroughly and dry well.
Hold the single-use lancing device against the side of the patient’s fingertip and
lance the finger. Follow the manufacturer’s instructions for how the lancing
device should be used.
IMPORTANT
»Gently massage the hand and finger toward the puncture site to form
a drop of blood. Do not “milk” or squeeze around the puncture site.
»Prick the side of fingertip to avoid soreness. To avoid
calluses, choose a different testing site each time.
»If alcohol wipes are used to cleanse the fingertip, make sure the
fingertip is completely dry before the blood sample is obtained.
For Testing on the Palm and Forearm (AST): Hold the lancing device against
the test site (base of palm or forearm). Avoid a test site that has veins, moles,
excessive hair, or bone. Press the lancing device firmly against the test site
and lance the site. Do not lift up the lancing device.
For forearm test sites, apply and release pressure to the lancing device for a
few seconds while keeping the lancing device in constant contact with the skin.
When a drop of blood is formed, lift the lancing device straight up without
smearing the blood.
IMPORTANT
»Dispose of lancets properly in biohazard waste.
»You may need to wait a little longer to get a large enough drop of blood
from the forearm or palm. Do not squeeze the site excessively.
»If the sample drop of blood runs or spreads due to contact
with hair or a crease in the palm, do not use that sample.
Try puncturing again in a smoother area.
Possible testing sites
Lance the testing site.
Insert test strip.

10
OPERATOR'S MANUAL
Step 3. When the blood drop icon appears on the screen, gently bring
the test strip to the test site and touch the drop of blood. The drop
of blood will be drawn in automatically by the test strip.
IMPORTANT
»DO NOT touch the sampling end of the test strip.
»DO NOT smear the blood drop onto the sampling end.
»DO NOT add or apply a second drop of blood. This may cause a false result.
»When there is an insufficient blood sample, the strip icon
and the message “Er 4” will appear. Eject and discard the used
test strip. Repeat the test with a new test strip.
»Do not drop the blood directly on the end of the test strip.
»The sample channel at the end of the test strip should show full.
When you hear a beeping sound, you have enough blood in the test strip.
»Do not hold or shake a meter while it is testing.
Step 4. When the test strip has enough blood the meter will beep and count
down from five seconds. After five seconds the test result will appear. The test
result will be stored in meter memory automatically.
Step 5. Eject the test strip into a proper waste container.
IMPORTANT
If you see “HI” or “LO” displayed, the patient’s blood glucose level may be above
600 mg/dL or below 20 mg/dL. Repeat the blood glucose test. If you receive
the same result, contact the patient’s physician or healthcare provider.
UNDERSTANDING TEST RESULTS
Blood glucose test results will vary depending on food intake, medication, health,
stress, and exercise. The ideal ranges for adults without diabetes are1:
»Less than 100 mg/dL before meals.
»Less than 140 mg/dL 2 hours after meals.
If the meter displays a result that is “HI” or “LO” OR a patient gets a result that is
more than 250 mg/dL or less than 50 mg/dL, AND the patient feels ill:
»Contact the patient’s healthcare provider or physician.
If the meter displays a result that is “HI” or “LO” OR a patient gets a result that is more
than 250 mg/dL or less than 50 mg/dL and the patient DOES NOT feel ill:
»Test again using a new test strip.
»Call the Medline Technical Service Center at 1-866-274-2131.
IMPORTANT
»Inaccurate results may occur in severely hypotensive individuals or patients in shock.
»Inaccurate low results may occur for individuals experiencing a
hyperglycemic-hyperosmolar state, with or without ketosis.
»Critically ill patients should not be tested with blood glucose meters.
Touch test strip to drop of blood.
Test results will appear in 5 seconds.
Eject the test strip.

11
OPERATOR'S MANUAL
USING THE METER MEMORY
The EVENCARE ProView Meter automatically stores up to 300 glucose test results together with
the date and time. The meter also provides a 14 day average to help track a patient’s blood glucose
trend. The time and date must be set in order to use the memory and day averaging function.
MATERIALS NEEDED:
EVENCARE ProView Meter
Step 1. Press and release the M button to turn on the meter.
Step 2. The meter will display the most recent test result.
Step 3. Press the C button to see the next result, and the next, and so on.
Press and hold the C button to flash through the results in the meter.
Step 4. After the oldest result in meter memory, continue to press the C
button to view the day averages. The meter will display the 14 day average.
The number of test results included in the 14 day average calculation
is shown to the right of the 14 days icon. Control solution test results
will not be included in the 14 day average calculation.
Step 5. Press the M button at any time to exit memory recall mode and turn off the meter.
NOTE:
»If the meter memory is full, adding a new test result will cause the oldest one to be deleted.
»Meter memory test results and day averages will not be erased when battery is removed.
»The meter will automatically turn off after 2 minutes of non-use.
Press and release the M button.

12
OPERATOR'S MANUAL
CLEANING AND DISINFECTING
IMPORTANT
»DO NOT get water inside the EVENCARE ProView Meter. Never immerse the meter or hold
it under running water or spray any cleaning solution directly onto the meter.
»DO NOT use glass cleaners or household cleaners or corrosive liquid (e.g. Benzene, Acetone) on the meter.
»DO NOT try to get moisture on the test strip, test strip slot or serial port.
»DO NOT take the EVENCARE ProView Meter apart. Doing so will void the warranty. If there are
technical problems or questions in the use of the meter, contact Medline Technical Service Center
at 1-866-274-2131 between 8:00 am and 5:00 pm (Central Time), Monday through Friday.
»Handle the meter with care— severe shock, such as dropping the meter, could damage the electronics.
»Squeeze the excess liquid from the cloth before you wipe the meter.
»The meter must be off when you clean or disinfect the meter.
»Please use a soft cotton cloth to wipe the system.
»Single-use medical protective gloves should always be worn during disinfection procedures
and also by anyone performing blood glucose testing on another person.
»Lancing devices used in a clinical setting should be the auto-disabling
safety model marketed for single-use only.
»Glucose meters used in a clinical setting for testing multiple persons
must be cleaned and disinfected between patients.
»Used gloves should be removed and hands washed before proceeding to the next patient.
»Do not use other cleaners or disinfectants. They may damage the meter.
»Healthcare professionals should change gloves between patients, even if patient-
dedicated testing devices and single-use, self-disabling lancing devices are used.
»DO NOT re-use the single-use lancing device.
»Keep disinfecting wipes out of reach of children.
»DO NOT flush disinfecting wipes down toilet.
The list of things you should look for as signs of deterioration after disinfection include:
»Control solution out of range
»Clouding of the LCD display
»Corroding of the plastic housing
»Corroding of the buttons
»Malfunction of any meter buttons
If these signs of deterioration are noted, stop using the meter and call Medline Technical Service at 1-866-274-2131.
NOTE:
Only one disinfectant should be used on the device for the life of the device, as the effect
of using more than one disinfectant interchangeably has not been evaluated.

13
OPERATOR'S MANUAL
The EVENCARE ProView Meter should be cleaned and disinfected between each patient.
MATERIALS NEEDED:
EVENCARE ProView Meter
»Gloves
»An EPA-registered disinfecting wipe, such as CaviWipes®. The CaviWipes disinfectant
products have been shown to be safe in disinfecting the ProView system. Other EPA-
registered wipes may be used for disinfecting the ProView system, however these wipes
have not been validated and could affect the performance of your meter.
Cleaning Instructions: Cleaning is the removal of visible dirt and debris. Whenever your glucose meter is
dirty, clean the outside of the meter with a new CaviWipes towelette or an EPA-registered disinfecting
wipe. The cleaning process does not reduce the risk for transmission of infectious diseases.
Step 1. Wash hands with soap and water and put on single-use medical protective gloves.
Step 2. Prepare the CaviWipes towelette, or other EPA-registered disinfecting wipe.
Take out a wipe from the container and follow the instructions on the package.
If needed squeeze the wipe slightly to remove the excess liquid.
Step 3. Wipe the glucose meter thoroughly including the front, back and sides. Take care not to get any liquid
in the test strip port and serial port. Do not wrap the meter in a wipe. Dispose of the wipe when finished.
Step 4. Remove gloves.
Disinfection Instruction: The meter must be disinfected between patient uses by wiping it with a CaviWipe
towelette or EPA-registered disinfecting wipe in between tests and be cleaned prior to disinfecting. The
disinfection process reduces the risk of transmitting infectious diseases if it is performed properly.
Step 1. Before disinfecting, clean the meter as described in Cleaning Instructions above.
Step 2. Wash hands with soap and water and put on single-use medical protective gloves.
Step 3. Prepare the CaviWipes towelette or other EPA-registered disinfecting wipe.
Take out a wipe from the container and follow the instructions on the package.
If needed, squeeze the wipe slightly to remove the excess liquid.
Step 4. Wipe the glucose meter thoroughly including the front, back and sides, and take care not
to get any liquid in the test strip port and serial port. Do not wrap the meter in a wipe.
Step 5. If using the CaviWipes towelette, allow to remain wet for two minutes. For other EPA-
registered disinfecting wipes, allow the surface of the meter to remain wet for the contact time
listed on the disinfecting wipe’s instructions for use. Dispose of wipe when finished.
Step 6. After disinfection, user should take off gloves and wash hands thoroughly
with soap and water before proceeding to the next patient.
The EVENCARE ProView Blood Glucose Monitoring System was demonstrated that there was
no change in performance or in the external materials of the meter after 11,000 cleaning with
disinfection cycles with the CaviWipes towelette designed to simulate three years of device use.
Disposal of infectious material:
Blood, body fluids and cleaning materials should be disposed of according
to federal, state and local regulations for infectious waste disposal.

14
OPERATOR'S MANUAL
CHANGING THE BATTERIES
MATERIALS NEEDED:
EVENCARE ProView Meter
»Two 3V Lithium coin cell batteries (CR2032)
Step 1. Remove the battery compartment cover.
Step 2. If there are old batteries in the compartment, take them out.
Insert new batteries with the plus (+) side facing up.
Step 3. Replace the battery cover.
NOTE:
Whenever replacing the battery, you need to reset the current date
and time. However, test results stored will not be deleted.
STORAGE AND PRECAUTIONS
»The meter and the test strips are designed to be used within a temperature
range of 50˚F–104˚F. Please place the meter and test strips under the same
temperature environment (50˚F–104˚F) for about 20 minutes.
»Avoid leaving the meter in extremely hot or cold places,
such as near a heat source or in an extremely hot or cold car.
»Do not store or use the meter or test strips at high humidity
levels, such as in the bathroom or kitchen.
»Always close the cap of the test strip bottle immediately
after removing a test strip. Make sure the cap is tightly closed.
»Do not allow dirt or dust in the test strip slot in order to avoid affecting the system’s performance.
»Do not leave the meter near any electromagnetic field (e.g. TV, microwave oven, mobile phone).
»Keep away from the direct sunlight.
Remove battery compartment cover.

15
OPERATOR'S MANUAL
TROUBLESHOOTING
WHAT YOU SEE WHAT IT MEANS WHAT YOU SHOULD DO
The meter has detected a problem
with the test strip. The test strip
is either used or damaged.
Repeat the test with
a new test strip.
The blood sample was applied
to the test strip before the blood
symbol appeared on the screen.
Remove and discard the test strip
and insert a new one. Apply blood
to the test strip after the blood
symbol appears on the screen.
The temperature is above or below
the proper range for testing.
The temperature should be
50˚F–104˚F. Move the meter
and test strips to an area that is
within the temperature range to
perform the test. Wait about 20
minutes or until the meter has
reached the proper range and
retest. Do not raise or lower the
meter temperature artificially.
There is not enough blood in
the strip to perform a test.
Repeat the test with a new test
strip and make sure enough blood
has been applied to the strip.
The wrong strip has been
put into the meter.
Make sure you are using a ProView
test strip and repeat the test.
There is an internal error
with the meter.
Please contact Customer
Service at 1-866-274-2131.

16
OPERATOR'S MANUAL
WHAT IS HAPPENING WHAT YOU SHOULD DO
The meter does not work
after the blood is applied.
»Make sure that the test strip is inserted into
the test strip port completely.
»See if the test strip is covered in debris or lint.
»Make sure the blood is applied to the test strip correctly.
»Make sure the test strip is inserted correctly and repeat the test.
The test result is abnormal.
»See if the test strip is covered in debris or lint. Also make sure the test
strip has not been out of its container for any extended period of time.
»Make sure the test strip has not been used before.
»Verify the expiration date on the test strip vial.
»Make sure the test strip vial has not been opened
for longer than three (3) months.
The thermometer icon
appears on the screen.
»Place the meter and test strip in a temperature
environment of 50˚F–104˚F. You should use it after
about 20 minutes in the appropriate conditions.
»lf the thermometer icon is constantly showing,
contact Customer Service at 1-866-274-2131
The meter does not work after
the test strip is inserted.
»Make sure the test strip is completely inserted into the test strip port.
»Make sure the batteries are inserted correctly, with
the + sign up and facing the right direction.
WHAT YOU SEE WHAT IT MEANS WHAT YOU SHOULD DO
Glucose test result is higher
than 600 mg/dL.
Wash and dry your hands and
repeat the test on the patient’s
fingertip with a new test strip.
If the result is still “HI,” contact
the patient’s physician or
healthcare provider.
Glucose test result is
lower than 20 mg/dL.
Wash and dry your hands and
repeat the test on the patient’s
fingertip with a new test strip.
If the result is still “LO,” contact
the patient’s physician or
healthcare provider.

17
OPERATOR'S MANUAL
WARRANTY
The EVENCARE ProView Blood Glucose Meter is warranted to be free of defects in
workmanship and materials for a period of three (3) years from the date of purchase.
Medline’s liability for warranty claims is limited to repair or replacement, and in no event
shall Medline be liable for indirect or consequential damages, or for any loss arising
from misuse, improper use, abuse, neglect, unauthorized repair or modification.
This warranty is void and of no force and effect in the event of product misuse, improper
use, abuse, neglect, unauthorized repair or modification. This warranty specifically
excludes EVENCARE ProView Test Strips and EVENCARE ProView Control Solution.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY TO THE EXCLUSION OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, ALL OF WHICH ARE WAIVED AND DISCLAIMED.
All warranty claims must be directed to Medline’s Technical Service Center at 1-866-274-2131.
This warranty is extended only to the original purchaser of the meter.

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The success of any bedside glucose-monitoring program
depends on having consistent, well-documented methods,
and procedures for testing and recording results.
This easy-to-follow guide will help you develop
a strong, successful program.
IN-SERVICE
GUIDE

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IN-SERVICE GUIDE
IN-SERVICE TRAINING
At the conclusion of an EVENCARE ProView meter in-service training
session, attendees should be able to do the following:
1. Identify and describe all components of the EVENCARE ProView Blood Glucose Monitoring System including:
»Test strip port
»Test strip ejector
»Battery compartment
»Serial number
»LCD screen
EVENCARE ProView test strips
EVENCARE ProView control solution
EVENCARE ProView User’s Guide
»Toll-free customer service number
2. Be familiar with the EVENCARE ProView test strip packaging and location of
the lot number, expiration date, and control solution ranges.
3. Be familiar with the proper handling, insertion, and storage of the EVENCARE ProView test strips.
4. Check performance of the meter using control solutions.
5. Record quality control results.
6. Perform a blood glucose test.
7. Understand test results.
8. Clean and disinfect the meter.
9. Change the batteries.
10. Use memory function of the meter.
11. Understand the meanings of the error messages.
12. Understand the training certification process.

20
IN-SERVICE GUIDE
OPERATOR CERTIFICATION CHECKLIST
CERTIFIED INSTRUCTOR: Complete one checklist for each operator-trainee. Before signing this checklist,
the trainee must meet objectives as listed below.
A. Familiarization with Components of the EVENCARE ProView Blood Glucose Monitoring System
1. EVENCARE ProView Meter
□Features (test strip port, test strip ejector, battery compartment and screen)
□Serial Number
□Toll-Free Customer Service Number
□Cleaning and Disinfecting
□Storage
2. EVENCARE ProView Blood Glucose Test Strips
□Expiration Date
□Lot Number
□Control Solution Ranges
□Handling of Strip
□Proper Insertion of Strip
□Storage
3. EVENCARE ProView Control Solution
□Expiration Date
□Lot Number
□Acceptable Range
□Test Procedure
B. Describe/Demonstrate
□Obtain a Blood Sample—Preparation, Obtaining Sample
□Perform a Blood Glucose Test
□Quality Control—Dropping Solution on Flat Surface, Marking Control Test in Meter,
Perform Quality Control Test, Log Quality Control Result
C. Explain
□Batteries—Replacement Procedure
□Memory Function—Describe Process
Instructor Name Date Operator-Trainee Name
Operator Certified □Yes □No