Met One Instruments CCS MODEM 2 User manual

CCS MODEM-9800 Manual Rev A Page 1
Met One Instruments, Inc
Corporate Sales & Service: 1600 NW Washington Blvd. Grants Pass, OR 97526
Tel [phone] Fax [phone]
www.metone.com - [e-mail]
COMET CLOUD SERVICE
MODEM MANUAL FOR
CCS MODEM 2
A
ND
CCS MODEM-LTE

CCS MODEM-9800 Manual Rev A Page 2
Copyright Notice
CCS MODEM Manual
© Copyright 2020 Met One Instruments, Inc. All Rights Reserved Worldwide. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated
into any other language in any form by any means without the express written permission of Met
One Instruments, Inc.
About This Manual
This document is organized with the most important information grouped together for easy
reference by the user. All owners and operators should read and understand the sections on
installation, setup, and field calibrations. Other sections that provide in-depth information on
subjects such as theory, diagnostics, accessories, and alternate settings provide valuable
information which should be consulted as needed. Electronic versions of this manual are also
available.
Technical Support
Should you require support, please consult your printed documentation or our website
www.metone.com to resolve your problem. If you are still experiencing difficulty, you may contact
a Technical Service representative during normal business hours;
Monday – Friday 7:00 a.m. to 4:00 p.m. Pacific Time.
Voice: [phone]
Fax: [phone]
E-Mail: [email protected]
Mail: Technical Services Department
Met One Instruments, Inc.
1600 NW Washington Blvd
Grants Pass, OR 97526

CCS MODEM-9800 Manual Rev A Page 3
Table of Contents
About This Manual ............................................................................................................................... 2
1 INTRODUCTION ..................................................................................................... 4
About the Comet Cloud Service (CCS) Modem ........................................................................ 4
Comet Cloud Service Modem Specifications ............................................................................. 4
2 Setup and Startup .................................................................................................. 5
Unpacking the CCS Modem ...................................................................................................... 5
Components ............................................................................................................................... 5
Installing the CCS Modem ......................................................................................................... 6
Connect Sensors to the CCS Modem ........................................................................................ 6
Powering on the Device ............................................................................................................. 7
3 Downloading and Viewing the Data ..................................................................... 8
Comet Software ......................................................................................................................... 8
3.1.1 Cloud Service Webpage ...................................................................................................... 8
3.1.2 Comet Installation ................................................................................................................ 9
3.1.3 Setting up a Station ........................................................................................................... 10
Web Interface ........................................................................................................................... 12
3.2.1 How the Cloud Works ........................................................................................................ 12
3.2.2 Data Retention ................................................................................................................... 13
4 Data Plans and Renewal ..................................................................................... 13
5 Troubleshooting .................................................................................................. 13
Suggest Periodic Maintenance Intervals .................................................................................. 13

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1 INTRODUCTION
About the Comet Cloud Service (CCS) Modem
The Met One Instruments, Inc. Comet Cloud Service (CCS) modem provides real time remote
connectivity to a range of Met One particulate and weather sensors. The CCS package includes
the cellular modem hardware, a personalized webpage dashboard, and 1 year of free cellular and
cloud website data hosting services.
The CCS web dashboard gives current measurement values graphically and in tabular form; the
private link can be shared with other authorized users allowing easy data sharing across an
organization. Data is stored in the cloud for 2+ years, and can be downloaded to a computer or
other device at any time.
The CCS modem uses Met One’s standard communication protocol to identify and setup any
connected compatible device. Dual quick-connect connectors are included and allow up to 2
sensors devices, such as an NPM Sensor particulate monitor and an AIO 2 weather sensor, to
share one common modem and website. Alternatively a single device with a datalogger such as
the Automet 580 or E-BAM particulate monitor can be connected.
Comet Cloud Service Modem Specifications
Parameter Specification
Power:
Input: 12 VDC
Power Consumption:
110 mA Average Draw
Operating Temperature: -25 to +60°C / -13 to +140 F
Ambient Humidity Range:
0 to 100% RH, non-condensing.
Mounting:
Pole mounting bracket with hose clamps.
Unit Weight:
0.95 kg / 2.1 lb.
Unit Dimensions:
36.7 X 11.5 cm / 14.5 X 4.5 in (H X DIA.)
Rating:
IP64
GPS:
Internal GPS module included
I/O Interface:
MOI 7500 Protocol, via RS-485 or RS-232
Network Compatibility:
LTE-M (U.S. Domestic) GSM (Internationally w/ over 550 networks)
Data Collection on Modem:
Every 1 Second
Data Update Rate To Cloud: Standard: USA: 15 Minute – Optional: USA 5 Minute
Standard: Global: 60 Minute – Optional: Global 15 Minute
Data Storage on Cloud:
2 Years (oldest data overwritten after that)
Data Plan: 1 year of Service included with purchase of CCS Modem
Renewals available from Met One Instruments, Inc. Service Department.
Specifications may be subject to change without notice.

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2 Setup and Startup
The Comet Cloud Service (CCS) modem is designed for rapid deployment and easy setup by a
single person. This section describes the basic assembly, setup, and start-up of the instrument.
Unpacking the CCS Modem
When unpacking a new CCS Modem, verify that the contents are undamaged. Any damages
incurred to the equipment during shipping are the responsibility of the carrier. If any damage to the
shipment is noticed before unpacking, a claim must be filed with the commercial carrier
immediately. You should follow any special unpacking instructions provided by the carrier as you
then carefully remove all items from the containers and inspect each component. It is
recommended to document and photograph all damaged packages and items before, during, and
after unpacking them. Contact Met One Instruments to arrange for any replacement items needed.
Components
Each CCS Modem includes:
CCS Modem Mounting clamps DC power cable Comet Software CD
Accessories purchased separately may include:
9438-4 AC Power supply Sensor-to-modem cables

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Installing the CCS Modem
The CCS will need to be mounted to a vertical pole or post as shown in the image above. Using
the supplied metal clamps, tighten the mounting bracket to the mounting pole.
NOTE: The CCS Modem includes an internal GPS that adds station location data to the
Cloud website and downloaded station data. For best GPS operation, the CCS Modem
should be installed outdoors with an unobstructed view of the sky.
Mount sensor(s) to be connected with CCS Modem in accordance with each product’s installation
documentation.
Connect Sensors to the CCS Modem
The CCS Modem can collect and report measurement data from up to 2 of the following
compatible Met One Instruments, Inc. weather and air quality sensors:
 AIO 2 Sonic Weather Sensor Wind Speed/Direction, Temperature, Humidity, Pressure
 MSO-485 Weather Sensor Wind Speed/Direction, Temperature, Humidity, Pressure
 597 Weather Sensor Temperature, Humidity, Pressure
 ES-642 Dust Monitor PM2.5, or PM10, or TSP Particulate Mass
 NPM SENSOR SERIAL PM2.5, or PM10, or TSP Particulate Mass

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Alternatively the CCS Modem can collect and report measurement data from 1 of the following
compatible Met One Instruments, Inc. datalogging devices and monitors:
 E-BAM PLUS PM10 or TSP Particulate Mass
 Automet 580 Datalogger and any connected sensors
 Multi-Met 136 Translator and any connected sensors
 E-Sampler PM2.5, or PM10, or TSP Particulate Mass
 BAM-1022 PM2.5, or PM10, or TSP Particulate Mass
 E-BAM* PM2.5, or PM10, or TSP Particulate Mass
 BC 1060 PORTABLE BLACK CARBON MONITOR - 2 CHANNEL
*E-BAM must be of newer 2019+ design. Ask Met One Sales/Service department to confirm if you
wish to connect an existing monitor to the CCS MODEM.
Connect the appropriate sensor cable(s) to each sensor, and to the CCS Modem’s communication
ports.
CCS Bottom Connector Plate
Powering on the Device
Connect the included DC power cable to a 12VDC power source, or optional 9438-4 AC power
supply to an AC outlet. Next connect the DC cable connector to the power connector on the
underside of the CCS Modem.
Once the CCS Modem and connected sensors are powered on, they will automatically begin to
sample and report data to the Cloud at the proper interval (15 minutes in the USA standard, 5
minute optional, 60 minutes Global version, 15 minute rate optional). Please allow several data
intervals worth of time for the first data points to appear.
CCS Power
Supply Input
Connector
Sensor Connector Sensor Connector

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3 Downloading and Viewing the Data
Currently, Met One offers two options for downloading and viewing the data from a CCS MODEM
2 system; a web interface and a windows application. This section will cover both options.
Comet Software
The CCS Modem is supplied with a CD containing a free copy of the Comet™ program. Comet is
a simple, Windows-based, communications terminal program developed by Met One Instruments.
Comet allows the user to connect to the cloud and download the data from each CCS cloud
service webpage.
The Comet CD also contains a very comprehensive pdf user’s manual for the program. Insert the
CD and install the program onto the computer that you will be using, reviewing the manual for
more operational details.
3.1.1 Cloud Service Webpage
The CCS Modem includes a cloud service for storing and viewing its data. Once the CCS modem
collects the required number of data samples, it connects to the internet and secure Cloud site
and uploads the data to that site. Each CCS system comes with a webpage link for remote, real
time viewing of the systems latest data.

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3.1.2 Comet Installation
Insert the Comet CD into your PC and the install program should run automatically as shown in
the image below. If an AutoPlay pop-up window appears, select “Run AutoRun.exe”. Select
Install Comet to begin the installation process. Follow the on screen instructions until Comet is
successfully installed.

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3.1.3 Setting up a Station
When prompted, press the create button to create a new station for your CCS Cloud site. If
Comet does not prompt you, go to Station -> New to create a new station. As shown in the image
below, give your station a name and choose the GS Cloud plugin from the drop down menu.
Users will then need to enter their API key and device serial number in order to authorize the
access to the device’s data. Press OK to save your station.
Note: Customers will receive an API on the provided configuration sheet; a digital copy can be
obtained from the Met One Instruments Service department.
Press the Retrieve Current button to open the Retrieve Menu screen. When prompted, enter a
data range and press Retrieve to download your station’s data from the cloud.

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Comet will then connect to the cloud site and download the device’s data. Users can then use the
data tab and chart tab to visually look at the data. When Comet downloads the data, a CSV file is
created in the users My Documents folder.

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Web Interface
A second method for downloading and viewing the data is through the web portal. Each customer
will be sent a private link to a custom dashboard in which users can view, chart, and
download/export their data.
3.2.1 How the Cloud Works
The CCS uses a cloud service for storing and viewing data from the connected sensors. After the
CCS collects the data from the connected sensors, it connects to the internet and designated
secure Cloud site via its internal cell modem. Once connected It will push the data to the cloud
site. Users may then go to their dashboard and graphically view their data.
Below is an example dashboard setup:
Note: Customers are sent a unique web link with their system.

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3.2.2 Data Retention
The cloud site stores data for a minimum of 2 years, after which the oldest records may be over-
written. Met One recommends users use the Comet utility program to download data and store
the data to a local computer or network. Comet automatically creates a comma separated CSV
data file for the current date when a user downloads the data. The CSV file can be found in the
My Documents folder.
4 Data Plans and Renewal
The CCS MODEM includes one year of cellular data and website hosting at no extra charge. The
cloud service can be renewed by contacting the Met One Service department at
[email protected] or 541-471-7111.
The following data plans are available:
680781 CCS Data Plan, 15 Min USA
680782 CCS Data Plan, 5 Min USA
680783 CCS Data Plan, 60 Min Global
680784 CCS Data Plan, 15 Min Global
5 Troubleshooting
The CCS is designed for minimal field maintenance. Should a CCS data modem require
maintenance, refer to the Technical Service section on page 2 of this manual for technical support
contact information.
Suggest Periodic Maintenance Intervals
There is no periodic maintenance required for the CCS data modem.