
RETURNS
In
the event
that
you need warranty service on
your
Empyrean
or
you are
not
satisfied with
your
purchase, please contact the Meze authorized dealer you made the purchase from
or
Meze
Audio through the contact form on the website
in
case you purchased the item on the Meze
Audio website.
We
are
not
responsible
for
items returned
without
previously contacting Meze
Audio.
REFUND
POLICY
Products purchased from
our
website
can
be returned within 30 days
of
purchase date. Item
must be
in
functional condition and
not
damaged by the customer. The package and item must
be
without
any visible damage, and complete with
all
accessories.
To
be
eligible
for
a refund
from Meze Audio the product must have been purchased directly from Meze Audio. If
your
product was purchased from
other
retailers you must contact
that
specific retailer.
The customer
is
also responsible
to
pay
for
shipping
to
return the merchandise. Ifthe product
you received
is
defective from Meze Audio
or
when purchased through any
other
authorized
dealer, you may request
an
exchange
under
our
warranty policy.