Miele HS18 User manual

en Operating instructions Robot vacuum cleaner
zh 操作說明 吸塵機械人
M.-Nr. 11 846 520
HS18

Contents
2
Warning and Safety instructions...................................................................... 4
Guide to the appliance...................................................................................... 12
Caring for the environment .............................................................................. 16
Functions and features of the robot vacuum cleaner.................................... 18
Accessories supplied........................................................................................ 18
Connection......................................................................................................... 18
Use...................................................................................................................... 22
Switching on and off ........................................................................................... 22
Starting vacuuming ............................................................................................. 22
Finishing vacuuming if vacuuming started from the base station....................... 22
Finishing vacuuming if vacuuming started from somewhere in the room........... 23
Vacuuming manually ........................................................................................... 23
Interrupting vacuuming ....................................................................................... 23
Manual navigation (without vacuuming).............................................................. 23
Directing the robot vacuum cleaner to the base station ..................................... 24
Operating modes................................................................................................. 24
Selecting the operating mode ............................................................................. 24
Quitting the current operating mode ................................................................... 25
Setting the timer.................................................................................................. 25
Deactivating the timer ......................................................................................... 26
Activating the timer/displaying a set start time ................................................... 26
Deactivating the acoustic signals........................................................................ 26
Reducing the maximum crossing over height..................................................... 27
Miele@home* ..................................................................................................... 27
Downloading the Miele Scout app ...................................................................... 28
Activating the network function of the robot vacuum cleaner ............................ 28
Video function ..................................................................................................... 29
Removing the WiFi module ................................................................................. 29
Maintenance ...................................................................................................... 30
Emptying the dust box ........................................................................................ 30
Cleaning the dust box ......................................................................................... 31
Cleaning the exhaust filter................................................................................... 31
Cleaning the side brushes................................................................................... 32
Cleaning the roller brush ..................................................................................... 32
Cleaning the dust box seals ................................................................................ 33
Replacing the seal unit on the dust box.............................................................. 34
Cleaning the front wheel...................................................................................... 34
Cleaning the sensors........................................................................................... 34

Contents
3
Replacing batteries in the remote control ........................................................... 34
Replacing the rechargeable battery .................................................................... 35
Cleaning and care ............................................................................................. 36
Storage/Factory default settings ..................................................................... 37
Service................................................................................................................ 38
Contact in case of malfunction ........................................................................... 38
Guarantee............................................................................................................ 38
Problem solving guide ...................................................................................... 39
Error messages ................................................................................................. 42
Copyright and licences ..................................................................................... 44

Warning and Safety instructions
4
This robot vacuum cleaner complies with all current local and
national safety requirements. Inappropriate use can lead to
personal injury and damage to property.
Please read the operating instructions before using the robot
vacuum cleaner for the first time. They contain important
information on the safety, use and maintenance of the robot
vacuum cleaner. This will prevent both personal injury and damage
to the appliance.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
“Connection” section as well as the safety instructions and
warnings.
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Switch the robot vacuum cleaner off before any maintenance work
and cleaning and if it is not going to be used for an extended
period of time. It should also be switched off when dealing with
problems. To do so, slide switch I/0 on the side of the robot
vacuum cleaner to the 0 position. The same should be done if you
notice any unusual behaviour with your robot vacuum cleaner.
Correct application
 This robot vacuum cleaner is intended for cleaning flooring in
domestic households and similar residential environments. This
robot vacuum cleaner is not suitable for use on construction sites.
 The robot vacuum cleaner is not intended for outdoor use.
 The robot vacuum cleaner must only be used for domestic
household purposes to vacuum dry floor surfaces. Any other usage,
modification or alteration is not supported by the manufacturer and
could be dangerous.

Warning and Safety instructions
5
 The packaging material protects the robot vacuum cleaner from
transport damage. We recommend you keep the packaging for
transport purposes.
 The robot vacuum cleaner can only be used by people with
reduced physical, sensory or mental capabilities, or lack of
experience or knowledge, if they are supervised whilst using it or
have been shown how to use it in a safe way and understand and
recognise the consequences of incorrect operation.
Safety with children
 Danger of suffocation. Packaging, e.g. plastic wrappings, must be
kept out of the reach of babies and children. Whilst playing, children
could become entangled in packaging or pull it over their head and
suffocate.
 Children under 8 years of age must be kept away from the robot
vacuum cleaner unless they are constantly supervised.
 Children aged 8 and older may only use the robot vacuum cleaner
without supervision if they have been shown how to use it in a safe
manner. Children must be able to understand and recognise the
possible dangers caused by incorrect operation.
 Children must not be allowed to clean or maintain the robot
vacuum cleaner unsupervised.
 Please supervise children in the vicinity of the robot vacuum
cleaner and do not let them play with it.

Warning and Safety instructions
6
Technical safety
 The robot vacuum cleaner operates at 14.4V.
It is classified as a class III appliance.
This appliance is supplied by a safety extra-low voltage (SELV)
power source where the voltage is low enough to protect users from
the risk of electrical shock. A Class II plug-in power supply is used
for supplying power to charge the robot vacuum cleaner.
 Before each use of the robot vacuum cleaner, check both the
vacuum cleaner and all of the accessories supplied with it for any
visible signs of damage. Do not use a damaged robot vacuum
cleaner or accessory.
 The power socket for connecting the base station must be fitted
with a 16A or 10A fuse.
 Compare the connection data on the data plate of the robot
vacuum cleaner and the power supply unit (mains voltage and
frequency) with that of the mains electricity supply. This data must
match exactly.
 Store the robot vacuum cleaner at an ambient temperature
between 0°C and 60°C.
 While the robot vacuum cleaner is under warranty, repairs should
only be undertaken by a Miele authorised service technician.
Otherwise the warranty will be invalidated.
 Repairs should only be carried out by a Miele authorised service
technician. Repairs and other work by unqualified persons can cause
considerable danger to users.
 Ensure that you do not damage the power supply cable and avoid
mechanical stress. Do not place heavy objects on the power supply
cable.

Warning and Safety instructions
7
 The robot vacuum cleaner is fitted with sensors to detect steps
and drops in height. Do not cover these sensors or the camera, and
ensure that the function of the sensors is not hindered by obstacles
whilst the cleaner is moving.
 Do not let the robot vacuum cleaner travel over the mains cable or
other cables.
 Do not drop the robot vacuum cleaner or any of the accessories
supplied with it. Items that have been dropped or damaged should
not be used for safety reasons.
 Miele can only guarantee the safety of the appliance when
genuine Miele replacement parts are used. Faulty components must
only be replaced with genuine Miele replacement parts.
Cleaning
 Do not immerse the robot vacuum cleaner or the parts supplied in
water. Clean all parts with a dry or slightly damp cloth only.
Correct use
 Do not use the robot vacuum cleaner without the dust box, pre-
filter and exhaust filter fitted.
 Remove all breakable or lightweight items from the floor and make
sure that the robot vacuum cleaner cannot become entangled in
cords, curtains, fringes, cables or similar.
 Animals must be kept away from the robot vacuum cleaner. Do
not allow animals to stand or sit on the robot vacuum cleaner.
 Take appropriate measures to prevent the robot vacuum cleaner
falling down large drops, e.g. from galleries or balconies. This can be
done, for instance, by setting up physical barriers.
 Do not allow the robot vacuum cleaner to move any movable
items, e.g. rugs, doormats, etc. Secure any movable items.

Warning and Safety instructions
8
 Do not use the robot vacuum cleaner to vacuum up anything
which has been burning or is still glowing e.g. cigarettes, ashes or
coal, whether glowing or apparently extinguished. Do not use the
robot vacuum cleaner in the vicinity of a fireplace.
 Do not use the robot vacuum cleaner to vacuum up any water,
liquid or damp dirt. Wait until any freshly cleaned or shampooed
carpets or floor coverings are completely dry before attempting to
vacuum.
 Do not use the robot vacuum cleaner to vacuum toner dust. Toner,
such as that used in printers and photocopiers, can conduct
electricity.
 Do not use the robot vacuum cleaner to vacuum up any
inflammable or combustible liquids or gases and do not use it in
areas where such substances are stored.
 Exercise constant care, and do not sit or lie on the surface being
cleaned whilst the vacuum cleaner is running. This is to prevent the
risk of loosely fitting clothes or long hair coming into contact with the
roller brush or other moving parts of the robot vacuum cleaner.
Accessories
 Only use genuine accessories with the “ORIGINAL Miele” logo on
the packaging. The manufacturer cannot otherwise guarantee the
safety of the product.

Warning and Safety instructions
9
Safety notes and warnings for rechargeable battery, base
station, power supply unit and remote control batteries
Safety with children
 People (including children) with reduced physical, sensory or
mental capabilities, or lack of experience or knowledge, who are
unable to use the base station/power supply unit safely may only use
this robot vacuum cleaner if they are supervised whilst using it or
have been shown how to use it in a safe way and understand and
recognise the consequences of incorrect operation.
 Keep the rechargeable battery and the batteries for the remote
control out of the reach of children.
 Children must be kept away from the base station and the power
supply unit unless they are constantly supervised.
Technical safety
 Charge the robot vacuum cleaner at an ambient temperature
between 10°C and 45°C.
 The battery and the base station are designed for use with this
Miele robot vacuum cleaner. For safety reasons, the robot vacuum
cleaner must not be used with a battery or base station produced by
another manufacturer.
 Only use the parts supplied for charging the robot vacuum cleaner
(base station, power supply unit, power adapter).

Warning and Safety instructions
10
 Temporary or permanent operation on an autonomous power
supply system or a power supply system that is not synchronised
with the mains power supply (e.g. island networks, back-up systems)
is possible. A prerequisite for operation is that the power supply
system complies with the specifications of EN50160 or an
equivalent standard.
The function and operation of the protective measures provided in
the domestic electrical installation and in this Miele product must
also be maintained in isolated operation or in operation that is not
synchronised with the mains power supply, or these measures must
be replaced by equivalent measures in the installation. As described,
for example, in the current version of BS OHSAS 18001–2 ISO
45001.
 Do not attach any adhesive labels to the front of the base station
as this conceals an infrared transmitter. Do not place any items in
front of it.
 Stop using the rechargeable battery immediately if you notice an
unusual smell from it, if liquid is leaking from it, if it is significantly
overheating or if it is discoloured or deformed. Dispose of the battery
immediately (see safety note “Disposing of the battery” at the end of
this section as well as “Caring for the environment” – “Disposing of
old batteries”).
 Batteries and rechargeable batteries will deplete over time. They
can then leak corrosive fluids. Avoid contact with the eyes and skin.
In the event of contact, rinse thoroughly with water and seek medical
advice.
 Please contact Miele Customer Service Department before
sending the rechargeable battery.

Warning and Safety instructions
11
Correct use
 Do not drop or throw the rechargeable battery. For safety reasons,
do not continue to use a battery which has been damaged.
 Keep the rechargeable battery or the batteries away from naked
flames or other heat sources. Do not heat the rechargeable battery
or the batteries. Do not expose them to direct sunlight.
 Do not dismantle the rechargeable battery.
 Do not cause a short circuit by bridging the contacts of the
rechargeable battery or the batteries, either unintentionally or
deliberately.
 Do not allow the rechargeable battery or the batteries to come
into contact with liquids.
 Do not attempt to recharge the remote control batteries provided.
 Disposing of the batteries and the rechargeable battery: remove
the rechargeable battery from the robot vacuum cleaner and the
batteries from the remote control. Insulate the metal contacts with
adhesive tape to prevent short circuits. Dispose of the batteries and
the rechargeable battery in a municipal recycling facility. Do not
dispose of batteries or the rechargeable battery with normal
household waste.

Guide to the appliance
12
A – Robot vacuum cleaner top and bottom

Guide to the appliance
13
aDisplay
bWiFi indicator
cVideo function indicator (for Scout RX3 Home Vision HD)
dTime mode indicator (am/pm)
eCameras
fStart/Pause sensor control ()
gImpact protection
hOn/Off switch (I/0)
iDepression to open the storage compartment
jSilent vacuuming mode sensor control
kTurbo vacuuming mode sensor control
lBase sensor control
mSpot vacuuming mode sensor control
nAuto standard vacuuming mode sensor control
oTimer indicator
pRechargeable battery status indicator
qSide brushes (20 arms and 6 arms, supplied loose)
rRoller brush
sCharging contacts
tFront wheel
uSensors (toppling protection)
vRoller brush cover
wDrive wheels
xSuction aperture with seal unit
yBack wheel

Guide to the appliance
14
B – Base station and remote control
Base station
aCable rewind
bCable guides
cSocket for the power supply unit plug (not visible in the illustration)
dCharging contacts
Remote control
aPower button (switch on and off)
bBase button (direct vacuum cleaner to base station)
cOK confirmation button with direction buttons around it
dStart/Pause button () (start/interrupt vacuuming)
eMode button (select the vacuuming mode)
fWIFI button (activate/deactivate WiFi)
gClock button (set time of day)
hTimer button (set the timer)
iMute button (activate/deactivate acoustic signals)

Guide to the appliance
15
jClimb button (reduce crossing over height)
kBattery compartment (at the back)
C – Dust box
aHandle
bCleaning tool with wiper
cWiper button
dLid
eRelease buttons for the lid
fDust compartment
gPre-filter
hExhaust filter
iExhaust filter compartment lid

Caring for the environment
16
Disposing of sales packaging
The packaging material protects the
robot vacuum cleaner from transport
damage. The packaging materials used
are selected from materials which are
environmentally friendly for disposal
and can therefore be recycled.
Recycling the packaging material
reduces the use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites. Ensure that any plastic
wrappings, bags, etc. are disposed of
safely and kept out of the reach of
babies and young children. Danger of
suffocation.
Disposing of your old
appliance
Before disposing of your robot vacuum
cleaner, remove the exhaust filter and
the pre-filter and dispose of them with
your household waste.
Electrical and electronic appliances
contain many valuable materials. They
also contain certain materials,
compounds and components which
were essential for their correct
functioning and safety. These could be
hazardous to human health and to the
environment if disposed of with
household waste or if handled
incorrectly. Please do not, therefore,
dispose of your old appliance with
household waste.
Instead, please make use of officially
designated collection and disposal
points to dispose of and recycle
electrical and electronic appliances in
your local community, with your dealer
or with Miele. By law (depending on
country), you are solely responsible for
deleting any personal data from the old
appliance prior to disposal.
Ensure that your old appliance presents
no danger to children while being
stored for disposal.

Caring for the environment
17
Disposing of old batteries
In many cases, electrical and electronic
appliances contain batteries which
must not be disposed of with
household waste after use. You are
legally obliged (depending on country)
to remove any old batteries which are
not securely enclosed by the vacuum
cleaner and to take them to a suitable
collection point (e.g. retailer) where they
can be handed in free of charge.
Insulate the metal contacts with
adhesive tape to prevent short circuits.
Batteries may contain substances
which can be hazardous to human
health and the environment.
The labelling on the battery will provide
further information. The bin symbol with
a cross through it means that the
batteries must not be disposed of in
household waste. A bin with a cross
through it which also has one or more
chemical symbols on it indicates that
the battery contains lead (Pb), cadmium
(Cd) and/or mercury (Hg).
3E&G+J
Old batteries contain valuable raw
materials which can be recycled.
Disposing of batteries separately makes
them easier to handle and recycle.

18
Functions and features of the
robot vacuum cleaner
The robot vacuum cleaner is suitable for
the daily cleaning of hard floors, fitted
carpets and short-pile rugs and can
also be used on deep-pile rugs.
Please observe the flooring
manufacturer’s cleaning and care
instructions.
The robot vacuum cleaner is fitted with
cameras and sensors. It can vacuum all
accessible areas efficiently and
independently.
Accessories supplied
- Remote control/2 batteries
- 2 universal side brushes with 20 arms
(for hard floors, fitted carpets and
short-pile rugs)
- 2 carpet side brushes with 6 arms
(for deep-pile rugs)
- Power supply unit with plug
- Country-specific power adapter
- Base station and adhesive holder
- Magnetic strip
Connection
Inserting the side brushes
Place the robot vacuum cleaner
upside down on a level, clean
surface.
If the area to be vacuumed features
hard floors, fitted carpets and short-
pile rugs, use the two 20-arm
universal side brushes. For deep-pile
rugs, the two 6-arm carpet side
brushes are more suitable.
Select the appropriate pair of side
brushes.
Press the two side brushes carefully
onto their pins until they audibly
engage. Take care to comply with the
markings L and R.
Removing the protective foil
Remove the protective foil from the
base station and from the robot
vacuum cleaner display.
Remove the protective strip from the
depression of the storage
compartment.

19
Placing the batteries in the remote
control
Observe the instructions regarding the
handling of batteries found in the
“Safety notes and warnings” section
at the beginning of these operating
instructions.
Remove the battery compartment
cover.
Insert the 2 batteries supplied. Make
sure the polarity is correct.
Close the battery compartment cover.
Switching on the robot vacuum
cleaner
Press the I/0 switch on the side of the
robot vacuum cleaner to the I
position.
The rechargeable battery status
indicator lights up in the control field.
The robot vacuum cleaner will switch to
standby after approx. 60seconds. The
robot vacuum cleaner is reactivated by
pressing any button on the remote
control or one of the sensors in the
control field.
Connecting the base station
Observe the instructions regarding the
handling of the base station and the
power supply unit found in the “Safety
notes and warnings” section at the
beginning of these operating
instructions.
Place the base station on a level
surface against a free wall within easy
access of a power socket. Ensure
that there is an obstacle-free distance
of at least 1.5m in front and 0.5m to
the right and left of the base station.
Insert the plug of the supplied power
supply unit into the socket at the
back of the base station. You can

20
wind excess cable around the cable
rewind. Guide the cable through one
of the two cable guides.
Insert the country-specific power
adapter into the power supply unit
until it audibly engages and then plug
it into the selected power socket.
An adhesive holder is included to
permanently fix the base station to the
floor.
Insert the adhesive holder into the
recess provided on the underside of
the base station until the adhesive
holder clicks into place.
Remove the blue protective foil from
the adhesive strips.
Place the base station in its chosen
location and press down firmly on the
base station.
You can remove the base station at
any time; the adhesive holder remains
on the floor.
If you want to remove the adhesive
holder from the floor, pull on the two
pulling-off devices.
Charging the battery
The rechargeable battery is supplied
not fully charged. Before using for the
first time, it must be fully charged while
the robot vacuum cleaner is switched
on (switch I/0 to I).
The battery can also be charged when
the robot vacuum cleaner is switched
off (switch I/0 to 0). In this case, the
vacuum cleaner indicators will not
react.
Connect the robot vacuum cleaner
correctly to the charging contacts on
the connected base station.
As the rechargeable battery charges,
the status indicator flashes in the
control field.
The charging process takes up to
3hours for the Scout RX3 and up to
4hours for the Scout RX3 Runner and
Scout RX3 Home Vision HD.
Then the Scout RX3 can vacuum for up