Miele WCI 320 User manual

Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
en-ZA M.-Nr. 11 199 180

Contents
2
Caring for the environment .................................................................................. 6
Warning and Safety instructions ......................................................................... 7
Operating the washing machine ........................................................................ 14
Control panel......................................................................................................... 14
Display................................................................................................................... 16
Examples on how to operate the machine............................................................ 16
Before using for the first time ............................................................................ 17
Protective foil and stickers removal ..................................................................... 17
1. Set the language ............................................................................................... 18
2. Remove the transit bars .................................................................................... 18
3. Start the calibration programme........................................................................ 19
Washing environmentally and economically .................................................... 20
 EcoFeedback ................................................................................................... 21
1. Prepare the laundry......................................................................................... 22
2. Select a programme........................................................................................ 23
3. Load the washing machine............................................................................. 24
4. Select programme settings ............................................................................ 25
PowerWash display with the Quick and Eco sensor controls ............................... 25
Selecting a temperature/spin speed ..................................................................... 26
Selecting an extra option....................................................................................... 26
Delay start ........................................................................................................ 27
5. Add detergent .................................................................................................. 28
Detergent dispenser drawer .................................................................................. 28
CapDosing............................................................................................................. 30
6. Start the programme - the end of a programme .......................................... 32
Spinning................................................................................................................ 33
Final spin speed in the programme....................................................................... 33
Interim spin............................................................................................................ 34
Omitting the final spin (Rinse hold)........................................................................ 34
Omitting the interim spin and the final spin........................................................... 34

Contents
3
Programme chart ................................................................................................ 35
Extra options........................................................................................................ 41
SingleWash............................................................................................................ 41
Water + .................................................................................................................. 41
Extra options can be selected using the “Extras” sensor control ......................... 42
Stains................................................................................................................ 42
Pre-wash .......................................................................................................... 42
Soak ................................................................................................................. 42
Intensive ........................................................................................................... 42
Extra quiet ........................................................................................................ 42
Extra gentle ...................................................................................................... 42
AllergoWash ..................................................................................................... 42
Wash programme chart - Extra options ................................................................ 43
Programme sequence......................................................................................... 44
PowerWash 2.0 ..................................................................................................... 46
Changing the programme sequence ................................................................ 47
Cancelling a programme ....................................................................................... 47
Interrupting a programme...................................................................................... 47
Changing a programme......................................................................................... 47
Safety lock............................................................................................................. 48
Adding or removing laundry .................................................................................. 48
Garment care label symbols............................................................................... 49
Detergent ............................................................................................................. 50
The correct detergent............................................................................................ 50
Water softeners ..................................................................................................... 50
Dispensing aids ..................................................................................................... 50
Fabric conditioner and liquid starch...................................................................... 50
Miele recommended detergents ........................................................................... 52
Recommended detergents in accordance with Directive (EU) Nr. 1015/2010...... 53
Cleaning and care ............................................................................................... 54
Cleaning the external casing and the control panel .............................................. 54
Cleaning the detergent dispenser drawer ............................................................. 54
Cleaning the drum (Hygiene info) .......................................................................... 56
Cleaning the water inlet filters ............................................................................... 56

Contents
4
Problem solving guide ........................................................................................ 57
The programme does not start.............................................................................. 57
Fault message after a programme has been interrupted. ..................................... 58
Fault message at the end of a programme ........................................................... 59
General problems with the washing machine ....................................................... 61
An unsatisfactory wash result ............................................................................... 63
The door will not open........................................................................................... 64
Opening the door in the event of a blocked drain outlet and/or power cut .......... 65
Service.................................................................................................................. 67
Contact in case of malfunction ............................................................................. 67
Optional accessories............................................................................................. 67
Warranty ................................................................................................................ 67
Installation............................................................................................................ 68
Front view .............................................................................................................. 68
Rear view............................................................................................................... 69
Installation surface ................................................................................................ 70
Transporting the washing machine to its installation site...................................... 70
Removing the transit bars ..................................................................................... 70
Re-fitting the transit bars....................................................................................... 72
Levelling the machine............................................................................................ 73
Screwing out and adjusting the feet................................................................. 73
Installing under a continuous worktop ............................................................. 74
Washer-dryer stack .......................................................................................... 74
The water protection system................................................................................. 75
Connection to the water supply ............................................................................ 76
Water drainage ...................................................................................................... 77
Electrical connection ............................................................................................ 78
Technical data...................................................................................................... 79
Consumption data............................................................................................... 80
Note for test institutes ........................................................................................... 81

Contents
5
Settings ................................................................................................................ 82
Calling up settings................................................................................................. 82
Selecting settings.................................................................................................. 82
Changing a setting ................................................................................................ 82
Closing the settings menu..................................................................................... 82
Language ........................................................................................................... 83
Buzzer volume....................................................................................................... 83
Keypad tone .......................................................................................................... 83
Welcome tone ....................................................................................................... 83
Consumption......................................................................................................... 83
Code...................................................................................................................... 84
Units ...................................................................................................................... 84
Brightness ............................................................................................................. 84
Disp. switch-off stat. ............................................................................................. 85
Programme info..................................................................................................... 85
Memory ................................................................................................................. 85
Long p-wash Cotton ............................................................................................. 85
Soak duration ........................................................................................................ 86
Gentle action ......................................................................................................... 86
Temp. reduction..................................................................................................... 86
Water plus ............................................................................................................. 86
Water plus level ..................................................................................................... 86
Maximum rinse level.............................................................................................. 87
Suds cooling.......................................................................................................... 87
Low water pressure ............................................................................................... 87
Anti-crease ............................................................................................................ 87
Optional accessories .......................................................................................... 88
Detergent............................................................................................................... 88
Specialist detergents............................................................................................. 88
Fabric care............................................................................................................. 89
Additive ................................................................................................................. 89
Machine care......................................................................................................... 89

Caring for the environment
6
Disposal of the packing
material
The packaging is designed to protect
the appliance from damage during
transportation. The packaging materials
used are selected from materials which
are environmentally friendly for disposal
and should be recycled.
Recycling the packaging reduces the
use of raw materials in the
manufacturing process and also
reduces the amount of waste in landfill
sites.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances, or contact your dealer or
Miele for advice. You are also
responsible (by law, depending on
country) for deleting any personal data
that may be stored on the appliance
being disposed of. Please ensure that
your old appliance poses no risk to
children while being stored prior to
disposal.

Warning and Safety instructions
7
This washing machine complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
Read the operating instructions carefully before using the washing
machine. They contain important information on safety,
installation, use and maintenance. This prevents both personal
injury and damage to the washing machine.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in the
chapter on installing the washing machine as well as the safety
instructions and warnings.
Miele cannot be held liable for damage caused by non-compliance
with these instructions.
Keep these operating instructions in a safe place and pass them
on to any future owner.
Correct application
 This washing machine is intended for use in domestic households
and similar working and residential environments.
 The washing machine is not intended for outdoor use.
 It must be used only as a domestic appliance to wash items which
are specified by the manufacturer as being washable on the wash
care label. Miele cannot be held liable for damage resulting from
incorrect or improper use or operation.

Warning and Safety instructions
8
 The washing machine can only be used by people with reduced
physical, sensory or mental capabilities, or lack of experience or
knowledge, if they are supervised whilst using it or have been shown
how to use it safely and recognise and understand the
consequences of incorrect operation.
Safety with children
 Children under 8 years of age must be kept away from the
washing machine unless they are constantly supervised.
 Children 8 years and older may only use the washing machine
unsupervised if they have been shown how to use it safely and
recognise and understand the consequences of incorrect operation.
 Children must not be allowed to clean or maintain the washing
machine unsupervised.
 Please supervise children in the vicinity of the washing machine
and do not let them play with it.
Technical safety
 Please observe the instructions in “Installation” and “Technical
data”.
 Before setting up the washing machine, check it for any externally
visible damage. Do not install or use a damaged machine.

Warning and Safety instructions
9
 Before connecting the washing machine, ensure that the
connection data on the data plate (fuse rating, voltage and
frequency) match the mains electricity supply. If in any doubt,
consult a qualified electrician.
 Reliable and safe operation of this washing machine can only be
assured if it has been connected to the mains electricity supply.
 The electrical safety of this washing machine can only be
guaranteed when correctly earthed.
It is essential that this standard safety requirement is met. If in any
doubt, please have the wiring system of the building tested by a
qualified electrician.
Miele cannot be held liable for the consequences of an inadequate
earthing system (e.g. electric shock).
 Do not connect the washing machine to the mains electricity
supply by a multi-socket adapter, extension lead or similar. These do
not guarantee the required safety of the machine (fire hazard due to
the risk of overheating).
 Faulty components must only be replaced by genuine Miele
original spare parts. Only when these parts are fitted can Miele
guarantee the safety standards of the machine.
 The electrical socket must be easily accessible after installation so
that the machine can be disconnected from the electricity supply if
necessary.
 Unauthorised repairs could result in unforeseen dangers for the
user, for which the manufacturer cannot accept liability. Repairs
should only be undertaken by a Miele authorised service technician,
otherwise any subsequent damage will not be covered by the
warranty.

Warning and Safety instructions
10
 If the electrical connection cable is faulty it must only be replaced
by a Miele authorised service technician to protect the user from
danger.
 The machine must be isolated from the electricity supply when
cleaning and maintaining the machine and in the event of a fault.
 The machine must only be connected to the on-site water supply
using a new hose kit. Old hose kits must not be re-used. Check the
condition of the hoses regularly so that you can replace them in
good time and avoid the risk of any water damage.
 The water flow pressure must be at least 100kPa and should not
exceed 1000kPa.
 In areas which may be subject to infestation by cockroaches or
other vermin, pay particular attention to keeping the machine and its
surroundings in a clean condition at all times. Any damage which
may be caused by cockroaches or other vermin will not be covered
by the warranty.
 The machine must not be used in a non-stationary location (e.g.
on a ship).
 Do not make any alterations to the machine, unless authorised to
do so by Miele.

Warning and Safety instructions
11
Correct use
 Do not install the washing machine in a room where there is a risk
of frost. Frozen hoses may burst or split. The reliability of the
electronic control unit may be impaired at temperatures below
freezing point.
 Before using the machine for the first time, check that the transit
bars at the rear of the machine have been removed (see “Installation
- Removing the transit bars”). During spinning, a transit bar which is
still in place may result in damage to both the machine and adjacent
furniture or appliances.
 Turn off the stopcock if the machine is to be left for any length of
time (e.g. holiday), especially if there is no floor drain (gully) in the
immediate vicinity.
 Flooding danger.
If hooking the drain hose into a wash basin, check that the water can
drain off quickly enough to prevent the sink from overflowing. Make
sure the drain hose is secure, so that the force of the water flowing
out of the hose does not dislodge it.
 Take care to ensure that foreign objects (e.g. nails, pins, coins,
paper clips) do not find their way into the machine with the laundry.
These may damage components of the machine (e.g. suds
container, drum), which in turn can result in damage to the laundry.

Warning and Safety instructions
12
 Take care when opening the drum door after using the steam
function. Danger of burning due to escaping steam and the high
temperature of the surface of the drum as well as the porthole glass.
Stand back away from the machine and wait until the steam has
dissipated.
 The maximum load for this washing machine is 9 kg (dry weight).
See the “Programme chart” for the maximum recommended loads
for individual programmes.
 If the correct amount of detergent is dispensed, the machine
should not need to be descaled. If, however, you do wish to descale
it, only use a proprietary natural citric acid based descaling agent.
Miele recommends using Miele descaling agent which is available to
order online at www.miele.co.uk or from Miele. Strictly observe the
instructions on the packaging.
 Textiles which have been pre-treated in solvent based cleaning
agents must be thoroughly rinsed in clean water before being
washed in the machine.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, in this machine, as this may result in damage to component
parts and create toxic fumes. Such agents also pose a fire and
explosion hazard.
 Do not use solvent based cleaning agents, e.g. those containing
benzine, to clean the surfaces of the machine. They can cause
damage to plastic surfaces.
 Only use dyes specified by the manufacturer as being suitable for
use in a domestic washing machine. Always observe the
manufacturer's instructions carefully.

Warning and Safety instructions
13
 Colour run and dye removers contain sulphur compounds which
can cause damage such as corrosion. Do not use these products in
this machine.
 If detergent comes into contact with the eyes, rinse them
thoroughly with lukewarm water immediately. If swallowed, seek
medical assistance immediately and retain the packaging or label for
reference. Those with skin problems or sensitive skin should avoid
their skin coming into contact with detergent.
Accessories
 Accessory parts may only be fitted when expressly approved by
Miele. If other parts are used, warranty, performance and product
liability claims will be invalidated.
 A Miele tumble dryer can be stacked on top of a Miele washing
machine using the appropriate stacking kit (available as an optional
accessory). Please make sure you order the correct one for the Miele
washing machine and Miele tumble dryer.
 If installing the machine on a Miele plinth, (available as an optional
accessory, depending on country), please make sure you order the
correct one for this washing machine.
Miele cannot be held liable for damage caused by non-compliance
with these Warning and Safety instructions.

Operating the washing machine
14
Control panel
aControl field
The control field consists of a
display and various sensor controls.
The individual sensors are explained
in the following sections.
bDisplay
The following values are shown on
the display and/or selected from it:
1. The temperature, spin speed, and
time left for the selected wash
programme.
2. The individual values for selected
extras and settings.
c sensors
Values shown in the display can be
changed with the  sensors. The
 sensor increases the value or
moves up the list; the  sensor
decreases the value or moves down
the list.
dOK sensor
The OK sensor is used for
confirming selected values.
ePowerWash display with the Quick
and Eco sensor controls
If the PowerWash indicator lights up
when you select a programme you
can chose between 3 programme
sequences. For further information
go to “4. Select programme
settings”, section “PowerWash
display with the Quick and Eco
sensor controls”.
– PowerWash indicator: Normal
programme sequence
– PowerWash indicator with Quick
sensor control: Short programme
sequence
– PowerWash indicator with Eco
sensor control: Energy saving
programme sequence

Operating the washing machine
15
fOptical interface
This is used by the Service
department as a transmission point.
gSensors for extra options
You can supplement wash
programmes with extra options.
If a wash programme has been
selected, the sensor controls for the
possible Extras light up dimly.
hsensor control
You can view information about the
energy and water consumption of
your washing machine with the 
sensor.
See “Washing environmentally and
economically, Eco Feedback” for
more information.
The following information will appear
in the display:
– An estimate of the energy and
water consumption before the
programme begins.
– The actual energy and water
consumption and the cost during
the programme or at the end of
the programme.
isensor
The  sensor starts the delay start
function. With Delay start you can
delay the start of the programme.
The start of the programme can be
delayed from 15minutes up to a
maximum of 24 hours. This allows
you to make use of night-time
economy electricity rates, for
example.
Please see “Delay start” for more
information.
jStart/Stop sensor
Touching the Start/Stop sensor
starts the selected programme or
cancels a programme that has
already been started. The sensor
flashes slowly as soon as it is
possible for a programme to be
started and then lights up constantly
after the programme has started.
ksensor
This sensor is used for activating
Cap dispensing.
lProgramme selector
This is used for selecting
programmes and for switching off.
The washing machine is switched on
when you select a programme, and
switched off by turning the
programme selector to the 
position.

Operating the washing machine
16
Display
The standard display shows the
following from left to right:
2:59 OK




1600
– the selected wash temperature
– the selected spin speed
– the programme duration
Examples on how to operate
the machine
Scrolling through a list
The  scroll bar in the display indicates
that a list of choices is available.
Language  OK




Scroll down the list with the  sensor.
Scroll up the list with the  sensor. The
OK sensor is used to activate the option
shown in the display.
Identifying the selected option
 Cap OK





An activated option in a list will have a
tick  next to it.
Setting numerical values
Start in OK




h:00
00
The numerical value is highlighted in
white. Touching the  sensor
decreases the value. Touching the 
sensor increases the value. The OK
sensor is used to activate the value
shown in the display.
Leaving a submenu
Select Back  to exit a submenu.

Before using for the first time
17
Damage resulting from incorrect
installation and connection.
Installing and connecting the
washing machine incorrectly will
cause serious property damage.
See “Installation”.
Protective foil and stickers
removal
Remove:
– The protective foil from the door
– Any stickers from the front and the lid
Please do not remove any labels
(e.g. the data plate) which are visible
when you open the door.
This washing machine has undergone
a complete functional test at the
factory and there will be some residual
water in the drum from this process.
Remove the drain hose elbow
from the drum
An elbow piece for the drain hose is
stored in the drum.
Reach under the door grip and pull
the door open.
Remove the elbow piece.
Shut the door with a gentle swing.

Before using for the first time
18
Switching on the washing
machine
Turn the programme selector to the
Cottons programme.
The welcome tone will sound and the
welcome screen will light up.
1. Set the language
You will be asked to select the language
you require for the display. It is possible
to change the language at any time by
setting the programme selector to the
Further programmes/ position in the
Settings  sub-menu.
english (GB) OK




Touch the  sensors until the
language you want appears in the
display.
Confirm your selection of the
language by touching the OK sensor.
2. Remove the transit bars
Damage resulting from failure to
remove the transit bars.
Failure to remove the transit bars can
result in damage to the washing
machine and to adjacent cabinetry or
appliances.
Remove the transit bars as described
in “Installation and connection”.
The following message appears in the
display:
Remove transit bars
Confirm with the OK sensor.

Before using for the first time
19
3. Start the calibration
programme
For optimum water and energy
consumption and excellent wash
results, it is important to calibrate the
washing machine.
To do this, the Cottons programme
must be run without laundry and
without detergent.
No other programmes can be started
until calibration has been carried out.
The following message appears in the
display:
Open  and run "Cottons" 90°C without
laundry.
Touch the sensor until the OK
sensor lights up and confirm this with
OK.
1:55 OK




90° 1600
Open the stopcock.
Touch the Start/Stop sensor.
The calibration programme then starts.
It will take approximately 2 hours.
At the end of the programme the
following message will appear in the
display:
Set up complete
Reach under the door grip and pull
the door open.
Tip: Leave the door slightly open to
allow the drum to dry.
Turn the programme selector to the
position.

Washing environmentally and economically
20
Energy and water consumption
– To get the most out of your machine,
load the maximum dry load for the
programme you are using.
The energy and water consumption
will be the lowest in relation to the
size of the load.
– When smaller amounts of laundry are
washed, the automatic load control
system will reduce the amount of
water and energy used.
– Use the Express20 programme for
small, lightly soiled loads.
– Modern detergents make it possible
to wash at lower temperatures (e.g.
20°C). Using lower temperature
settings will save energy.
– Washing at low temperatures and/or
using liquid detergents can cause
bacteria and odours to build up in the
washing machine. Miele therefore
recommends cleaning the washing
machine once every month.
The washing machine reminds you to
do so with the following message in
the display: Hygiene info: run a
programme at min. 75 °C or the "Clean
machine" programme.
Detergent
– Do not exceed the amounts of
detergent recommended by the
manufacturer on the packaging.
– Adjust the dosage to the degree of
soiling of the laundry.
– Reduce the amount of detergent with
smaller loads (approx. ⅓ less than
the amount recommended can be
used when washing a half load).
When drying with a tumble dryer
Selecting the highest possible spin
speed for the wash programme will
save energy when drying in a tumble
dryer afterwards.