Milesight UG65 User manual

Milesight IoT
Semi-industrial
LoRaWAN®Hotspot
UG65
User Guide

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Safety Precautions
Milesight will not shoulder responsibility for any loss or damage resulting from not following the
instructions of this operating guide.
The device must not be modeled in any way.
Do not place the device close to objects with naked flames.
Do not place the device where the temperature is below/above the operating range.
Do not power on the device or connect it to other electrical devices when installing.
Check lightning and water protection when used outdoors.
Do not connect or power the equipment using cables that have been damaged.
Related Documents
Document
Description
UG65 Datasheet
Datasheet for UG65 LoRaWAN®Hotspot.
The related documents are available on the Milesight website: https://www.milesight-iot.com
Declaration of Conformity
UG65 conforms with the essential requirements and other relevant provisions of the CE, FCC, and RoHS.
For assistance, please contact
Milesight technical support:
Email: [e-mail]
Tel: [phone]
Fax: [phone]
Revision History
Date
Doc Version
Description
Oct. 12, 2021
V1.0
Initial version
Nov. 23, 2021
V1.1
QR Code Generate Update

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Contents
1. Packing List....................................................................................................................................................4
2. Hardware Introduction................................................................................................................................. 4
2.1 Overview...............................................................................................................................................4
2.2 Dimensions.......................................................................................................................................... 5
2.3 LED Indicators..................................................................................................................................... 5
2.4 Reset Button........................................................................................................................................ 6
3. Hardware Installation................................................................................................................................... 6
3.1 SIM Card Installation.......................................................................................................................... 6
3.2 Ethernet Cable & Power Cable Installation..................................................................................... 6
3.3 Antenna Installation........................................................................................................................... 7
3.4 Hotspot Installation............................................................................................................................ 7
3.4.1 Wall Mounting.......................................................................................................................... 7
3.4.2 Pole Mounting..........................................................................................................................8
4. Login the Web GUI.........................................................................................................................................9
4.1 Wireless Access..................................................................................................................................9
4.2 Wired Access.....................................................................................................................................11
5. Network Connection................................................................................................................................... 13
5.1 Configure the Ethernet Connection................................................................................................13
5.2 Configure the Wi-Fi Connection......................................................................................................13
5.3 Configure the Cellular Connection................................................................................................. 15
6. Helium Hotspot Setup................................................................................................................................ 16
7. Antenna and Frequency Configuration.................................................................................................... 19

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1. Packing List
Before you begin to install the UG65 LoRaWAN®hotspot, please check the package contents to verify
that you have received the items below.
Bracket Fixing Screws
Wall Mounting Kits
1 × Warranty Card
1 × Quick Start Guide
1 × LoRa Antenna
If any of the above items is missing or damaged, please contact your sales representative.
2. Hardware Introduction
2.1 Overview
A. Front Panel
1 × UG65
1 × Ethernet Cable
1 × DC Jack Power Adapter
1 × Mounting Bracket
1LED Area
POWER: Power Indicator
STATUS: System Indicator
LoRa: LoRa Indicator
Wi-Fi: Wi-Fi Indicator
LTE: Cellular Indicator
ETH: Ethernet Port Indicator
2LoRa Antenna Connector

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B. Rear Panel
2.2 Dimensions (mm)
2.3 LED Indicators
LED
Indication
Status
Description
POWER
Power Status
Off
The power is switched off
On
The power is switched on
STATUS
System Status
Blue Light
Static: the system is running properly
Red Light
The system goes wrong
LoRa
LoRa Status
Off
Packet Forwarder mode is running off
Blue Light
Packet Forwarder mode is running well
Wi-Fi
Wi-Fi Status
Off
Wi-Fi is disabled
Blue Light
Wi-Fi is enabled
LTE
Cellular Status
Off
SIM card is registering or fails to register
(or there are no SIM cards inserted)
Blue Light
Blinking slowly: SIM card has been registered
and is ready for dial-up
Blinking rapidly: SIM card has been registered
and is dialing up now
Static: SIM card has been registered and dialed
3Bracket Mounting Screws
4SIM Slot
5Type-C Port
6Ethernet Port (PoE)
7Power Connector
8Reset Button
9Waterproof Silicone
10 Cable Groove

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up successfully
ETH
Ethernet
Port Status
Off
Disconnected
Blue Light
Static: Connected
2.4 Reset Button
Function
Description
STATUS LED
Action
Reset
Static Blue
Press and hold the reset button for more than 5 seconds.
Static Blue →
Rapidly Blinking
Release the button and wait.
Off →Static Blue
The hotspot resets to factory default.
3. Hardware Installation
3.1 SIM Card Installation
A. Use a screwdriver to open the protective cover on the back panel of UG65.
B. Insert the SIM card into the device according to the direction icon on the device.
Note:
If you need to take out the SIM card, press into the SIM card and it will pop up automatically.
UG65 does not support hot-plugging (also called hot swapping). please turn off the power before
inserting or taking off cards.
3.2 Ethernet Cable & Power Cable Installation
A. Connect the Ethernet cable and power cable to corresponding interfaces.
B. Pass two cables through the waterproof silicone and slide into the grooves.
C. Screw the protective cover back to the device.

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UG65 can also be powered by an 802.3af standard PoE injector or other PoE device. If both are
connected, DC power is preferred.
3.3 Antenna Installation
The antenna should be installed vertically always on a site with a good signal. After installation, please
select the corresponding installation type in web GUI.
Note: do not let the front panel of products faces to walls if using embedded LoRa antennas.
3.4 Hotspot Installation
UG65 can be mounted to a wall or a pole. Before you start, make sure that your SIM card has been
inserted, your antennas have been attached and all cables have been installed.
3.4.1 Wall Mounting
Preparation: mounting bracket, bracket fixing screws, wall plugs, wall mounting screws and other
required tools.
A. Align the mounting bracket horizontally to the desired position on the wall, use a marker pen to mark
four mounting holes on the wall, and then remove the mounting bracket from the wall.
Note: The connecting lines of adjacent points are at right angles.
B. Drill four holes with a depth of 32 mm by using your drill with a 6 mm drill bit on the positions you
marked previously on the wall.
C. Insert four wall plugs into the holes respectively.
D. Mount the mounting bracket horizontally to the wall by fixing the wall mounting screws into the wall
plugs.

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E. Screw the bracket fixing screws to the back panel of the device, then hang the device to the
mounting bracket on the wall.
3.4.2 Pole Mounting
Preparation: mounting bracket, bracket fixing screws, hose clamp and other required tools.
A. Loosen the hose clamp by turning the locking mechanism counter-clockwise.
B. Straighten out the hose clamp and slide it through the rectangular rings in the mounting bracket,
wrap the hose clamp around the pole.
C. Use a screwdriver to tighten the locking mechanism by turning it clockwise.
D. Screw the bracket fixing screws to the back panel of the device, then hang the device to the
mounting bracket on the pole.

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4. Login the Web GUI
UG65 provides a web-based configuration interface for management. If this is the first time you
configure the hotspot, please use the default settings below:
ETH IP Address: 192.168.23.150
Wi-Fi IP Address: 192.168.1.1
Wi-Fi SSID: Gateway_******
Username: admin
Password: password
4.1 Wireless Access
A. Enable wireless network connection on your computer and search for access point “Gateway_******”
to connect it.
B. Open a web browser on your PC (Chrome is recommended) and type in the IP address 192.168.1.1 to
access the web GUI, enter the username and password, click “Login”.
If you enter the username or password incorrectly more than 5 times, the login page will be
locked for 10 minutes.
C. After logging, select the correct antenna type according to your antenna installation and change the
default password following the guide.

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After the guide completed, you can view system information and perform more advanced settings.
Disable WLAN feature or add password after you completed all hotspot settings!

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4.2 Wired Access
Connect PC to UG65 ETH port directly. The following steps are based on Windows 10 operating system
for your reference.
A. Go to “Control Panel” →“Network and Internet” →“Network and Sharing Center”, then click
“Ethernet” (May have different names).
B. Go to “Properties” →“Internet Protocol Version 4 (TCP/IPv4) ”and select “Use the following IP
address”, then assign a static IP manually within the same subnet of the hotspot.
C. Open a web browser on your PC (Chrome is recommended) and type in the IP address 192.168.23.1
50 to access the web GUI, enter the username and password, click “Login”.
If you enter the username or password incorrectly more than 5 times, the login page will be
locked for 10 minutes.

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D. After logging, select the correct antenna type according to your antenna installation and change the
default password following the guide.
After the guide completed, you can view system information and perform more advanced settings.

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5. Network Connection
This section explains how to connect the hotspot to the network via WAN connection, Wi-Fi or cellular.
5.1 Configure the Ethernet Connection
A. Go to “Network” →“Interface” →“Port” page to select the connection type and configure Ethernet
port information, click “Save & Apply” for changes to take effect.
B. Connect Ethernet port of hotspot to network devices like router or modem.
C. Log in the web GUI via the newly assigned IP address and go to “Status” →“Network” to check
Ethernet port status.
5.2 Configure the Wi-Fi Connection
A. Go to “Network” →“Interface” →“WLAN” and select “Client” mode.
B. Click “Scan” to search for a Wi-Fi access point. Select the available one and click “Join Network”.

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C. Type the key of Wi-Fi.
D. Go to “Status” →”WLAN” to check Wi-Fi status. If it shows “Connected”, it means that the hotspot
has connected to Wi-Fi successfully.

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5.3 Configure the Cellular Connection
A. Go to “Network” →“Interface” →“Cellular” →“Cellular Setting” page to enable cellular settings.
B. Choose relevant network type and fill in SIM card information like APN or PIN code, click “Save” and
“Apply” for changes to take effect.
D. Go to “Status” →“Cellular” page to view the status of the cellular connection. If it shows “Connected”,
it means the SIM has dialed up successfully. On the other hand, you can check the status of the LTE
indicator. If it keeps on light statically, it means SIM has dialed up successfully.

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6. Helium Hotspot Setup
A. Download Helium App from Google Play or Apple App Store and create a Helium Wallet.
B. Log in the web GUI, click “QR Code for Onboarding” at the top right corner.
C. Fill in the wallet address in hotspot web GUI and click “Generate” to generate the QR code.
D. Open Helium App, click “+Add Hotspot” and choose “Milesight Hotspot UG65” from the list.

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E. Scan the QR code on the hotspot login web GUI, then App will get the hotspot information. Click
“Next”.

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F. Click “Ask for Permissions” to set hotspot location, then click “Set Location”.
G. Set hotspot antenna gain and height according to your external antenna type, it’s 1dBi by default.
Click “Next” and “Register Hotspot”. This registration requires $10 and it’s already paid by Milesight.

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H. It will submit all hotspot information and add it to the Helium network.
7. Antenna and Frequency Configuration
A. Go to “Packet Forwarder” →“Radio” page to configure correct antenna type according to your
antenna installation mode.
B. Center frequency and channels can also be configured here. Usually, the channels should be the
same as LoRaWAN®nodes and network server.

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[END]